Frank Innes West Bridgford reviews

★★★★★ 5/5

Google

Last week my partner and I travelled to Nottingham to search for new rental accommodation in preparation for our new jobs starting this August. We were looked after by Ms. Jessi Pabla and found her to be knowledgeable, professional and an excellent communicator. Her quick responses has made choosing a new home much less stressful! Thanks Jessi!PositiveResponsiveness, Quality, Professionalism

Vidhya · 25 August 2020

★★★★★ 5/5

Google

Frank Innes (West Bridgford branch) went above and beyond to ensure our purchase progressed in a timely manner, and that we were kept well-informed at all times. Kim, Sharon, and Morgan were always happy, and perhaps most importantly able, to help with any and all of our queries and requests. A thoroughly amiable team who I would personally recommend!

Bill · 6 July 2020

★★★★★ 5/5

Google

Kieran at this branch was very proactive with our search and understood our needs well. He was a responsive and knowledgeable estate agent and we are very happy with the service.

Alexia · 26 October 2025

★★★★★ 4/5

Google

The team at Frank Innes ensured good communication and kept the sale process progressing, enabling the completion deadline to be met. Thank you to all.

Adelaide · 16 December 2025

★★★★★ 5/5

Google

The team at Frank Innes West Bridgford delivered an outstanding and professional service from start to finish. Tony Cotterill went above and beyond to provide much needed support and guidance. His knowledge of the local market is excellent. I would wholeheartedly recommend them.

Liv · 2 December 2022

★★★★★ 5/5

Google

The team was very helpful and friendly throughout the process, doing everything they could make the sale go through smoothly. Contact was easy and I never felt that I was waiting long for a question to be answered. Particular mention to Emma, who put a lot of extra effort into assisting with the sale and the process as a whole.

Robin · 7 July 2019

★★★★★ 5/5

Google

Excellent service!! I have to say that I was extremely impressed by the level of service received by Eric and Sharon!! There were constant flow of updates throughout the whole purchasing experience / process with them!! Frank Innes were absolutely brilliant and I would highly recommend their services!! Thank you Eric and Sharon!!

Teodora · 6 July 2021

★★★★★ 5/5

Google

Highly recommend Frank Innes. Great experience with them for purchasing a house. Great thanks to Harvey Dobb! They supply professional and effective service. They always get back to me on time with emails and calls.

Chenyang · 28 February 2025

★★★★★ 5/5

Google

An excellent letting agents. Glen has been extremely helpful throughout our whole move with excellent communication and advice not just expected of an agent but above and beyond. Thanks for making our move 10x easier.

Skye · 5 July 2023

★★★★★ 5/5

Google

Excellent service. After an initial email, an experienced local manager promptly visited to value the house. It was on the market very quickly and the first three people to view the house made an offer. I accepted one of the offers and things are now progressing nicely. All the staff I have dealt with have been professional, friendly and efficient.

David · 16 October 2024

★★★★★ 5/5

Google

An excellent letting agents. Glen has been extremely helpful throughout our whole move with excellent communication and advice not just expected of an agent but above and beyond. Thanks for making our move 10x easier.

Joel · 30 June 2023

★★★★★ 5/5

Google

Would recommend Frank Innes to anyone wanting to rent a property out. It was my first property to rent, Jessi helped every step of the way answering my questions and guiding me through the process. Found clients quickly and were very cost effective. Jessi was, and continues to be a superstar 🌟PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 25 August 2020

★★★★★ 5/5

Google

I have recently used Richard Davidson for my mortgage. I had the mortgage offer through within 2 weeks. I am buying a new build so I need to exchange quickly. Thank you Richard, again you have found me a great mortgage so I can get the house I want (which I thought I couldn’t afford).

Helena · 6 July 2020

★★★★★ 5/5

Google

I have found Frank Innes estate agent to be efficient, helpful and very caring. Their offices in Nottingham offer great service. The West Bridgford office is served by Jessi Pabla and her team who are professional, sympathetic and give outstanding service with the interest of meeting their customer's home search needs at heart. Irene Moses.

Irene · 6 July 2020

★★★★★ 5/5

Google

We had great service from Morgan Rees-Collier when we recently sold our flat. Morgan kept us up to date throughout, with at times, daily calls. Nothing was ever too much trouble she was always very upbeat and determined to get our sale through successfully. Cannot speak highly enough of the service we received from her.

Simon · 6 July 2020

★★★★★ 5/5

Google

Jessi has been there for us every step of the way helping myself and my boyfriend find our first house together. The process was so professional yet friendly and we were updated throughout which was a welcome change from previous experiences. Thrilled to have Frank Innes by our side for our tenancy.PositiveResponsiveness, Quality, Professionalism

Lu · 25 August 2020

★★★★★ 5/5

Google

Frank Innes Estate were really helpful. They were very understanding and cooperative and most importantly patient. Georgia, especially, was very very helpful and I'm very thankful for her help as she was very patient with me and offered me the best solutions for the most difficult situations.PositiveResponsiveness, Professionalism

Taiba · 25 August 2021

★★★★★ 5/5

Google

Jade was incredibly helpful and supportive throughout the process. She was friendly and helpful and a pleasure to speak to - she really took the time to get a feel for what we needed and help us out. Would definitely recommend her!

Joe · 6 July 2022

★★★★★ 5/5

Google

I have recently been dealing with Frank Innes and they have been great through the whole process of moving back to Nottingham. The Agent who I was dealing with Jessi was fantastic and always got back to me in a great amount of time whenever I had a question to ask.PositiveQuality

Caden · 25 August 2020

★★★★★ 5/5

Google

Jess has always dealt with our property with upmost professionalism, always gives 100% dedication to whatever is required by her. Very pleased with how she manages our property and our tenants, more than satisfied with the level of service she gives us. Would highly recommend Jess and Frank Innes Letting.

Brian · 6 July 2020

★★★★★ 5/5

Google

Sharon Walker and her team were excellent and really helpful in our move. We were nervous first time buyers but we spoke weekly after the sale was agreed for updates which helped reassure us. Really happy with the service provided by her Thanks SharronPositiveResponsiveness, Professionalism

Rishi · 25 August 2021

★★★★★ 5/5

Google

These folks helped me every step of the way. Every worry. Every delay. Everything was handled efficiently and easily. I've rented a few times in Nottingham. I will only ever try to rent with them again.

Nicole · 8 November 2022

★★★★★ 5/5

Google

I couldn’t recommend the friendly and professional staff at this branch more highly. Sharon especially, and Kim, Faye and Tony all kept us updated at all times during our house sale. Sharon was easy to deal with and her advice was second to none during a very stressful time. Thank you all so much.

Gemma · 7 July 2018

★★★★★ 5/5

Google

Just wanted to say how fantastic Sharon was during the whole process of buying a house. She was fantastic at communicating between us, the sellers and our solicitors and made everything so much easier in particular helping us when things would snag with the solicitors. Again, thanks for all your help Sharon.

Nick · 7 July 2019