Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMy husband and I recently asked William H Brown for help finding a house to rent and they were very friendly and helpful in finding the house we wanted. They were always happy to help us with anything, I would definitely recommend this agency they are all great!
Silva · 17 April 2025
★★★★★ 5/5
GoogleOlivia has been absolutely brilliant. Fantastic service from start to finish and made moving really stress free. Quick responses to any questions, highly recommend.
Jack · 27 August 2020
Agent replied · 26 August 2024
Thanks for giving our William H Brown Welwyn Garden City branch a five-star review. If we can help with anything else please give us a call.
★★★★★ 5/5
GoogleIndia was super helpful! She has helped me find a perfect tenant. She was professional and knowledgeable. The best letting agent I have ever dealt with. Thank you India and team! Highly recommend.
John · 27 August 2023
★★★★★ 5/5
GoogleThe experience of becoming a first time tenant/renter made so easy by India and Charlotte. Had great communication with them both , they answered any
Questions we had quickly and made the process so simple and stress free.
Thank you so much to you both
Ellie · 30 November 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the swift and professional handling of my inquiries to the warm interactions with our contact, India, my experience has been top-notch. It's clear why you guys are leaders in the field.
Nosa · 12 August 2024
Agent replied · 26 August 2024
Many thanks for your marvellous 5* review Nosa. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWas looking at moving home, got in touch with India, she found us our new family home! Great service from start to finish, thanks for all your hard work!
Lauren · 22 September 2024
Agent replied · 22 October 2024
Many thanks for your outstanding 5* review Lauren. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe used William H Brown for over five years for my rental property. They managed the tenancy for my house and at the end of five years, I decided to sell my house. I explored the market and signed up another agent on the high street as they were offering slightly better deal on commission. However it was a mistake as they didnt list on all property portals and failed to sell the property. After three months, I decided to list with William H Brown and received great service. I received value-adding advice on my property listing. Initial pick-up and viewings were slow but I recieved detailed feedback on every viewing. Whenever I had a query, there was someone on the other end of the phone. I eventually sold the house and received 45K more than listing price with other agent and 10K more than my minimum cut-off. They justified their fees in the deal!
Sean, Leoni, Georgia - all offered great support throughout the process. If I am ever buying or selling a property in Welwyn Garden city, William H Brown would be my first point of call.
Anil · 27 August 2023
★★★★★ 5/5
GoogleI cannot speak highly enough about the professionalism and customer service provided.
In particular was the mortgage advisor James Wiggins - from the outset he quickly assessed our difficult circumstances and provided a first class service. He came back with affordable and reliable solutions, keeping us informed throughout and all whilst the country went through a financial crisis. Without him, I have no doubt our house move would not have happened.
I would thoroughly recommend him, Sequence and William H Brown agents.
Well done and thank you again.
Will · 27 August 2023
★★★★★ 5/5
GoogleI dealt with Britney at William h brown and was extremely pleased with the service I received Would 100% recommend the lettings team at WHB
Emily-jane · 28 August 2019
Agent replied · 26 August 2024
Thank you Emily-jane for taking the time to leave us a 5* review and recommendation.
★★★★★ 5/5
GoogleI have rented my property out through WH brown. Charlotte and India have been absolute powerhouses when finding me the appropriate tenant. I couldn’t be any more grateful for their help and would recommend these two women to anybody who needed letting advice or services!
Psjvideo · 31 October 2023
Agent replied · 26 August 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with WH Brown has been great so far. In particular, India and Charlotte have been super helpful and always ready to assist me throughout the whole renting process. Thank you!
Alice · 27 June 2024
Agent replied · 26 August 2024
Thank you Alice for leaving us your wonderful 5* review. I will make sure you kind comments are passed onto our dedicated team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent customer service, I never had to wait long for a call back if required. Browns were able to sell my house within a month when another local estate agent had it sitting on the books for a year! Highly recommended
Kim · 27 August 2022
★★★★★ 5/5
GoogleIndia and Charlotte were both immensely helpful when helping me trying to find a property to rent. They made the process so easy and stress free. Also, they were very adaptable around my working hours. Can’t thank them both enough.
Aaron · 27 August 2022
★★★★★ 5/5
GoogleWe moved home in June 2021 and everything went super smoothly thanks to India and Charlotte’s hard work. I never leave reviews online but I felt like I had to after being blown away by how helpful and professional they both were :-) thank you!PositiveResponsiveness, Professionalism
Jennifer · 27 August 2021
★★★★★ 5/5
GoogleSold my Shared Ownership Flat with them recently. Was an extremely tricky file with lots of moving parts but had an impecable service from them from start to finish. I have recommend others go see the team at WGC William H Brown and will continue to. They are empathtic, caring and extremely professional from beginning to start and they got me through a tedios long file. Notably Sean and Leoni for an amazing service. 10/10
Joe · 27 August 2023
★★★★★ 5/5
GoogleMe and my partner moved out to our first place together, experience we have had with India was superb, we would definitely recommend her to anyone
Bart · 27 August 2023
★★★★★ 5/5
GoogleWas looking for a new estate agents in the area to facilate letting our property. From start to finish they have been great. India & Charlotte have responded to any queires and been very helpful!
Matthew · 29 January 2024
Agent replied · 26 August 2024
Thank you for your thoughtful 5* review Matthew! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIf only all agencies were like William H Brown! India and Charlotte went above and beyond to help us secure a great house , and always communicated with us throughout the whole process. Such a great experience, highly recommend them.PositiveResponsiveness, Professionalism
Clément · 27 August 2021
★★★★★ 5/5
GoogleWilliam H Brown provided us with a really good service from start to finish. They communicate very well and very often and engage in a sensible manner. They did everything they said they would do and were committed to the sale of our house. Excellent arrangement of viewings, open day and post-management of enquiries. Would use them again for sure. Our thanks go to Sean Ryan and his whole team
Jim · 27 August 2023
★★★★★ 5/5
GoogleWe chose William H Brown after being really disappointed with another local estate agent who failed to sell our property. They managed to secure us a sale and Sean and Leoni have been so friendly and helpful in the process! James has also been amazing with helping me with my first mortgage and guiding me through it all! I'd really recommend you go with them, thank you to the team!
Jade · 27 August 2023
★★★★★ 5/5
GoogleI would like to say a big Thank you to Leoni!She's amazing person!So happy with our new home!Thank you everyone in William Brown Welwyn Garden City!You're the best in the town!You were on our side in this stressful process of buying a house!
Margarita · 27 August 2020
★★★★★ 5/5
GoogleJames was amazing helping secure a mortgage. He was friendly and really explained what was needed. Would highly recommend.
Jamie · 27 August 2023
★★★★★ 5/5
GoogleEfficient, proactive, professional & guided me through the whole letting process with minimal stress. Recommend & I will use again. Thanks team.
Claire · 28 May 2024
Agent replied · 26 August 2024
Many thanks Claire for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleRecently rented a property with the help from Olivia. She was always on the other end of the phone if i had any questions and made the move process very easy. Very happy with the level of customer service. Thanks Olivia!
Katherine · 27 August 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.