Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m so glad I chose William H Brown for my real estate process needs. Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process. My special thank you go to Charlotte,Sean, Leoni and India. I highly recommend them to anyone looking for top-notch real estate services.
Gezim · 28 April 2024
★★★★★ 5/5
GoogleJason Graham. Always friendly, helpful and proactive. Very professional and easy to deal with
Paul · 22 September 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us your 5* review Paul! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWhen look for a property, we were helped massively by both Charlotte and India at William H Brown. From viewing the property to picking up the keys, the ladies kept us up to date with everything. Super friendly and professional service from the lettings team. I would totally recommend them if you’re looking to rent a property and don’t want to be messed about. 10/10!!
Lorraine · 27 August 2023
★★★★★ 5/5
GoogleSean and the team were very helpful and very knowledgeable about their properties and the area. They outshone the competition and went above and beyond to help us secure our first home. Thank you to Sean and the team!!
Daniel · 27 August 2020
★★★★★ 5/5
GoogleSold my property through William H Brown and Georgia and Sean were fantastic from start to finish. They kept me well informed and I would definitely recommend.
Georgie · 27 August 2022
★★★★★ 5/5
GoogleI would highly recommend William H Brown, I recently purchased my first home and the whole sales team were fantastic throughout. Georgia was especially helpful and informative. The sales process was quick and easy. Will 100% be using in the future.
Nina · 28 August 2019
★★★★★ 5/5
GoogleOlivia is brilliant. I dont think I could have asked her any more questions than I did! She replied to everyone with patience and thorough explanations. She made the whole move process so much easier, thank you :)
Mel · 27 August 2020
★★★★★ 1/5
GoogleI saw on the website a house to let so rang them emailed them they said the house would be on show on so-and-so date we would get in contact with you and you can have a viewing Tuesday Tuesday come no contact with them rang them they said the house is not up for rent anymore it’s been let so not very professional not even letting me know very unhappy with this company
Ricky · 27 August 2022
★★★★★ 5/5
GoogleBritney was excellent!! Very honest and very helpful - she went out of her way to help me find a property that worked for my situation. Highly recommend Britney and all the staff at William H Brown Welwyn Garden City
Erin · 28 August 2019
★★★★★ 4/5
GoogleThey helped us to rent a property everything was handled so smoothly online and on time
Shahrouz · 27 June 2024
Agent replied · 26 August 2024
Hi Shahrouz, thank you for sharing your experience with us. We are pleased to hear that we were able to assist you smoothly and on time with renting a property. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI’ve had an excellent experience from William H Brown from start to finish. From the first visit to visit the property with Leoni, to James help sorting out the mortgage and insurances and to Sean for overseeing it all.
Would highly recommend as viewed the property and completed within less than 3 months. Thank you all your your great service and help.
Chris · 27 August 2023
★★★★★ 5/5
GoogleBritney was great! She helped us secure a place within the timeframe we needed. This was following several bad meetings with other estate agent companies, so it was great to meet with her and find the perfect new home.
Alyssia · 28 August 2019
★★★★★ 5/5
GoogleI would like to express my gratitude to India and Charlotte assistance in finding my new home. They have been very helpful and friendly.
SabinaSecrets · 30 December 2023
Agent replied · 26 August 2024
Thank you SabinaSecrets for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our Welwyn Garden City branch and Regional director. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleThe best rental agency, India very helpful very calm and nice they helped us with everything to find our perfect home
Stefania · 28 February 2024
Agent replied · 26 August 2024
Thank you Stefania for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleBritney was great! She helped us secure a place within the timeframe we needed. This was following several bad meetings with other estate agent companies, so it was great to meet with her and find the perfect new home.
Alyssia · 11 December 2018
★★★★★ 5/5
GoogleGreat viewing with India - friendly and helpful
Nikki · 22 September 2024
Agent replied · 22 October 2024
Thank you for leaving us your superb 5* review Nikki. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe bought our first property through WHB. Our agent, James, was very supportive and committed to us throughout the entire process. He made himself available and kept us reassured during the volatile housing market, even working till late to ensure we could tie all loose ends. We really appreciate your help, James! Thank you.
From C and S.
Selin · 27 August 2023
★★★★★ 5/5
GoogleThe services are excellent and their team are so professional. Had a great experience with Charlotte and India keep up the good work.
Prince · 31 October 2023
Agent replied · 26 August 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery easy to deal with, India and Charlotte are a credit to the company!
Luke · 2 August 2025
★★★★★ 5/5
GoogleActed as our estate agent in a local purchase and were nothing but friendly and helpful. Would recommend everyone on staff
Benjamin · 30 November 2023
Agent replied · 26 August 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIn a really challenging market for renters, William H Brown helped us to secure a home. India and Charlotte both guided us through the process to make a relocation across the country as easy and quick as possible. A big thank you to the team, and them both in particular. Highly recommend you go with them!
Arthur · 27 August 2023
★★★★★ 5/5
GoogleMy Fiancé & I had the pleasure of meeting Grant at William H Brown. We received brilliant service and he helped us find the home that ticked all our boxes. Would definitely recommend going to William H Brown if you are either looking to buy a home or sell.
Zara · 28 August 2019
Agent replied · 26 August 2024
Hello, thank you so much for taking the time to provide our Welwyn Garden City team with a 5-star review.
We are so happy to hear Grant and the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleClare was amazing in helping me with my mortgages. I have used her to mortgage a few properties and she always goes above and beyond to provide the best possible service. Thank you!
Michelle · 28 August 2019
★★★★★ 5/5
GoogleWe will definitely be using William H Brown- Welwyn in the future.
Built a great relationship with Sean and felt he understood our specifications and had our best interests at heart from start to finish. Mortgage advice was also fantastic and there solicitors recommendations fit us perfectly.
We had a very smooth transaction, the agent answered all of our questions as and when we had them and I would recommend them to family and friends in the future.
Thank you for everything!
Gemma · 28 August 2019
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.