Trusted Agent profile · Welwyn Garden City

William H Brown Welwyn Garden City reviews

4.7

★★★★★ Excellent

277 reviews across 1 platform

53 Wigmores North, Welwyn Garden City, AL8 6PG

William H Brown's office in Welwyn Garden City, at 53 Wigmores North, is rated 4.7 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.7.

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4.7 / 5

277

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.

5/5

Google

I had an excellent experience selling my property through William H Brown. Sean & Leonie were particularly helpful, professional, responsive on emails and very proactive in getting everything sorted, even helping with the solicitor. I would recommend them to anyone and would use them again! Thank You

Ben · 27 August 2023

5/5

Google

I would definitely recommend William H Brown in Welwyn Garden City to all my friends and family. Sean was extremely helpful throughout the purchase of my new property and nothing was ever a problem for him. What a great experience!

Liam · 28 August 2019

Agent replied · 26 August 2024

Hello Liam, thank you so much for taking the time to provide the Welwyn Garden City Branch a 5-star review. We are so happy to read Sean and the rest of the team helped you with great service.

5/5

Google

Been using their letting service for last 3 tenancy over 4-5 years. Charlotte, Indian and Liam are always very responsive and helpful. They offers a range of services which you can pick and choose with no pressure selling. . Highly recommended

Aasim · 27 October 2024

Agent replied · 10 November 2024

Hello Aasim, Thank you so much for your glowing 5* review! We're thrilled to hear that Charlotte, Indian, and Liam have been responsive and helpful throughout your tenancies. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team

5/5

Google

We used the Welwyn Garden City branch of William H Brown to purchase our first home, and would highly recommend them. The whole team were helpful, knowledgeable, and easy to reach throughout the entire process.

Ben · 1 January 2025

Agent replied · 8 January 2025

Thank you Ben for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Just rented a property from Williamhbrown, Charlotte and India were very personable and professional. The whole process from viewing to signing the contract was smooth. They kept my partner and I informed every step of the way. I would recommend them any day, any time!

Tumi · 27 August 2023

5/5

Google

My deepest appreciation goes to India and Charlotte of William H Brown Welwyn garden city office for a smooth apartment transaction. Their professionalism was amazing and they represented my interest excellently.I will surely be a returning customer and I will also refer their service to anyone trying to move houses. Thank you so much for the amazing job you do. Cheers

Dolapo · 27 August 2023

Agent replied · 26 August 2024

Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Charlotte and India have been super helpful, kind and very friendly throughout our experience with them. I am confident that without their help we would not be in our lovely house right now, soo very grateful!

Denise · 15 December 2024

Agent replied · 29 December 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Denise! Kind regards, Lucy, Customer Relations.

5/5

Google

My thanks to manager Sean and Leoni for their expert professional sales and service in selling our house early summer this year. I wouldn’t hesitate to recommend them and happy to use them again should we move again in the future.

David · 22 September 2024

Agent replied · 22 October 2024

Thank you David for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

5/5

Google

I would just like to say that the manager and staff of the welwyn branch, have been absolutely fantastic, And have sold and found my parents their new home. Thankyou again to everyone especially Grant Smith for making everything run so smooth Thankyou

Robert · 27 August 2023

5/5

Google

Went to view a property in Welwyn Garden and it was lovely. The whole process was really smooth with the help of Liam from the Welwyn garden branch. He was extremely knowledgeable and super friendly.

Kairah · 2 December 2024

Agent replied · 9 December 2024

Thank you for your brilliant 5* review and thank you for your kind words Kairah. Best wishes, Lucy, Customer Relations.

5/5

Google

Great team really helpful and patient in tricky situations Thank you

Eric · 23 August 2025

Agent replied · 22 September 2025

Thank you for the kind words! We are thrilled to hear that our team was able to assist you even in difficult situations. It's our priority to provide exceptional service to our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Really happy with the service provided. I found the team to be very helpful and approachable. They were always contactable and would respond to queries in a timely manner. I feel they represented my interests well and advised me appropriately. I would readily use their service again and would happily recommend.

Cassandra · 30 December 2023

Agent replied · 29 December 2024

Thank you for your amazing 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Charlotte and India have both continued to provide an excellent service as our letting agents over the last few years, they are both kind and helpful with any queries we have and always provide such a high quality of standard when it comes to inventories and any other services we require

Hannah · 31 October 2023

Agent replied · 26 August 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

4/5

Google

Helpful. Supportive. Quick and efficient! Thank you!

LyricallyTouchedTV89 · 1 September 2025

Agent replied · 22 September 2025

"Thank you for your kind words! We are thrilled to hear that our team was able to provide you with helpful, supportive, and quick service. It's always our goal to ensure a quick and efficient experience for our valued customers like you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Recently had a pleasure doing business with William H Brown estate agents of WGC, and it was quite a good experience. Charlotte , India and the rest of the team are very professional and friendly and made the letting process easier for us. We highly recommend them. Thanks for the excellent service !

D · 24 March 2025

5/5

Google

We had a very positive experience letting our property through William H Brown. Charlotte and India were particularly helpful, always friendly, responsive on emails and very proactive in getting everything sorted. Would definitely recommend, thanks very much.

Daniel · 27 August 2023

5/5

Google

Thankyou so much to India and Charlotte for helping us find our home. They were amazing, and despite us suffering some setbacks they made sure they had us in mind as new opportunities came up! Thankyou!

Alex · 12 August 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us this great 5* review Alex. Kind regards, Lucy, Customer Relations.

5/5

Google

India and Charlotte have been so lovely and helpful throughout my whole journey of renting my new flat! From first viewing to picking up my keys, they helped me out every step of the way. Would highly recommend!

Clare · 27 June 2024

Agent replied · 26 August 2024

Many thanks for the fantastic recommendation and 5* review Clare. Kind regards, Lucy, Customer Relations.

1/5

Google

Call them once and they constantly bombard you with follow up calls even after you have asked them to stop , avoid if you don't like pushy sales people

S · 3 November 2024

Agent replied · 10 November 2024

Hello S K, Thank you for your feedback. I'm sorry to hear about your experience with our follow-up calls. Please contact us at complianceresidential@sequencehome.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

We are very much pleased with their service regarding rental process and procedure. Especially India and Charlotte have been really cordial and helpful with all our queries and concerns. We would highly recommend this agency.

Tazreen · 27 August 2023

5/5

Google

William H Brown have been absolutely brilliant and helpful. Special thank you to India and Charlotte, lovely ladies, kind, helpful and they make the process so much clearer and easier. Definitely recommend William H Brown.

Rebecca · 27 August 2023

5/5

Google

Really happy with the service provided. I found the team to be very helpful and approachable. They were always contactable and would respond to queries in a timely manner. I feel they represented my interests well and advised me appropriately. I would readily use their service again and would happily recommend.

Cassy · 27 August 2023

Agent replied · 26 August 2024

Thank you for your amazing 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

Service was great. There was no delay. India and Challotte offered amazing customer service and made my move in pretty hassl-free. Thank you guys

Uk · 28 April 2024

5/5

Google

Just want to take this moment and thank india and charlotte for the wonderful help they have done for us ,we are truly grateful may you continue doing the greatest work you are doing,we are happy at our new home.Thank you so much ❤️❤️❤️❤️

Shalom · 29 January 2024

Agent replied · 26 August 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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