Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI had an excellent experience selling my property through William H Brown. Sean & Leonie were particularly helpful, professional, responsive on emails and very proactive in getting everything sorted, even helping with the solicitor. I would recommend them to anyone and would use them again! Thank You
Ben · 27 August 2023
★★★★★ 5/5
GoogleI would definitely recommend William H Brown in Welwyn Garden City to all my friends and family. Sean was extremely helpful throughout the purchase of my new property and nothing was ever a problem for him. What a great experience!
Liam · 28 August 2019
Agent replied · 26 August 2024
Hello Liam, thank you so much for taking the time to provide the Welwyn Garden City Branch a 5-star review. We are so happy to read Sean and the rest of the team helped you with great service.
★★★★★ 5/5
GoogleBeen using their letting service for last 3 tenancy over 4-5 years. Charlotte, Indian and Liam are always very responsive and helpful. They offers a range of services which you can pick and choose with no pressure selling. . Highly recommended
Aasim · 27 October 2024
Agent replied · 10 November 2024
Hello Aasim,
Thank you so much for your glowing 5* review! We're thrilled to hear that Charlotte, Indian, and Liam have been responsive and helpful throughout your tenancies. Your recommendation means a lot to us.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe used the Welwyn Garden City branch of William H Brown to purchase our first home, and would highly recommend them. The whole team were helpful, knowledgeable, and easy to reach throughout the entire process.
Ben · 1 January 2025
Agent replied · 8 January 2025
Thank you Ben for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust rented a property from Williamhbrown, Charlotte and India were very personable and professional.
The whole process from viewing to signing the contract was smooth. They kept my partner and I informed every step of the way.
I would recommend them any day, any time!
Tumi · 27 August 2023
★★★★★ 5/5
GoogleMy deepest appreciation goes to India and Charlotte of William H Brown Welwyn garden city office for a smooth apartment transaction. Their professionalism was amazing and they represented my interest excellently.I will surely be a returning customer and I will also refer their service to anyone trying to move houses. Thank you so much for the amazing job you do. Cheers
Dolapo · 27 August 2023
Agent replied · 26 August 2024
Many thanks for your marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte and India have been super helpful, kind and very friendly throughout our experience with them. I am confident that without their help we would not be in our lovely house right now, soo very grateful!
Denise · 15 December 2024
Agent replied · 29 December 2024
Thank you for taking the time to share your experience and for your wonderful 5* review Denise! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy thanks to manager Sean and Leoni for their expert professional sales and service in selling our house early summer this year.
I wouldn’t hesitate to recommend them and happy to use them again should we move again in the future.
David · 22 September 2024
Agent replied · 22 October 2024
Thank you David for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would just like to say that the manager and staff of the welwyn branch, have been absolutely fantastic, And have sold and found my parents their new home. Thankyou again to everyone especially Grant Smith for making everything run so smooth Thankyou
Robert · 27 August 2023
★★★★★ 5/5
GoogleWent to view a property in Welwyn Garden and it was lovely. The whole process was really smooth with the help of Liam from the Welwyn garden branch. He was extremely knowledgeable and super friendly.
Kairah · 2 December 2024
Agent replied · 9 December 2024
Thank you for your brilliant 5* review and thank you for your kind words Kairah. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat team really helpful and patient in tricky situations
Thank you
Eric · 23 August 2025
Agent replied · 22 September 2025
Thank you for the kind words! We are thrilled to hear that our team was able to assist you even in difficult situations. It's our priority to provide exceptional service to our customers. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally happy with the service provided. I found the team to be very helpful and approachable. They were always contactable and would respond to queries in a timely manner. I feel they represented my interests well and advised me appropriately. I would readily use their service again and would happily recommend.
Cassandra · 30 December 2023
Agent replied · 29 December 2024
Thank you for your amazing 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCharlotte and India have both continued to provide an excellent service as our letting agents over the last few years, they are both kind and helpful with any queries we have and always provide such a high quality of standard when it comes to inventories and any other services we require
Hannah · 31 October 2023
Agent replied · 26 August 2024
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
★★★★★ 4/5
GoogleHelpful. Supportive. Quick and efficient! Thank you!
LyricallyTouchedTV89 · 1 September 2025
Agent replied · 22 September 2025
"Thank you for your kind words! We are thrilled to hear that our team was able to provide you with helpful, supportive, and quick service. It's always our goal to ensure a quick and efficient experience for our valued customers like you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleRecently had a pleasure doing business with William H Brown estate agents of WGC, and it was quite a good experience. Charlotte , India and the rest of the team are very professional and friendly and made the letting process easier for us. We highly recommend them. Thanks for the excellent service !
D · 24 March 2025
★★★★★ 5/5
GoogleWe had a very positive experience letting our property through William H Brown. Charlotte and India were particularly helpful, always friendly, responsive on emails and very proactive in getting everything sorted. Would definitely recommend, thanks very much.
Daniel · 27 August 2023
★★★★★ 5/5
GoogleThankyou so much to India and Charlotte for helping us find our home. They were amazing, and despite us suffering some setbacks they made sure they had us in mind as new opportunities came up!
Thankyou!
Alex · 12 August 2024
Agent replied · 26 August 2024
Thank you for taking the time to leave us this great 5* review Alex. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIndia and Charlotte have been so lovely and helpful throughout my whole journey of renting my new flat! From first viewing to picking up my keys, they helped me out every step of the way. Would highly recommend!
Clare · 27 June 2024
Agent replied · 26 August 2024
Many thanks for the fantastic recommendation and 5* review Clare. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleCall them once and they constantly bombard you with follow up calls even after you have asked them to stop , avoid if you don't like pushy sales people
S · 3 November 2024
Agent replied · 10 November 2024
Hello S K,
Thank you for your feedback. I'm sorry to hear about your experience with our follow-up calls. Please contact us at complianceresidential@sequencehome.co.uk so we can address your concerns directly.
Best regards, Lucy, Customer Relations Team
★★★★★ 5/5
GoogleWe are very much pleased with their service regarding rental process and procedure. Especially India and Charlotte have been really cordial and helpful with all our queries and concerns. We would highly recommend this agency.
Tazreen · 27 August 2023
★★★★★ 5/5
GoogleWilliam H Brown have been absolutely brilliant and helpful. Special thank you to India and Charlotte, lovely ladies, kind, helpful and they make the process so much clearer and easier. Definitely recommend William H Brown.
Rebecca · 27 August 2023
★★★★★ 5/5
GoogleReally happy with the service provided. I found the team to be very helpful and approachable. They were always contactable and would respond to queries in a timely manner. I feel they represented my interests well and advised me appropriately. I would readily use their service again and would happily recommend.
Cassy · 27 August 2023
Agent replied · 26 August 2024
Thank you for your amazing 5* review, recommendation and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleService was great. There was no delay. India and Challotte offered amazing customer service and made my move in pretty hassl-free. Thank you guys
Uk · 28 April 2024
★★★★★ 5/5
GoogleJust want to take this moment and thank india and charlotte for the wonderful help they have done for us ,we are truly grateful may you continue doing the greatest work you are doing,we are happy at our new home.Thank you so much ❤️❤️❤️❤️
Shalom · 29 January 2024
Agent replied · 26 August 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.