Trusted Agent profile · Welwyn Garden City
★★★★★
277 reviews across 1 platform
53 Wigmores North, Welwyn Garden City, AL8 6PG
William H Brown's office in Welwyn Garden City, at 53 Wigmores North, is rated 4.7 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Welwyn Garden City.
Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
5/5
GoogleBig thanks to India and Charlotte for all their help during our rental process and answering all our questions!
Jennifer thank you for taking the time to leave us your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIndia and the letting team at William H Brown, Welwyn Garden City, have been excellent from the very beginning in helping us let our propriety. They were very clear about what needed to be done and advised us on the best course of action to let our property quickly. They promptly found us suitable tenants and were very good at communicating, every step of the way. We are very satisfied with the service provided and would highly recommend them.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI have found W H Brown a very professional and responsive agent. India, in particular, who showed me around a few properties, understood my requirements, was flexible and knowledgable. Thank you
Thank you for your kind words! We are committed to providing exceptional service and are thrilled to hear that you had a positive experience with India. We strive to meet our customers' needs and are glad we could help you find the perfect property. Kind regards, Lucy, Customer Relations.
5/5
GoogleReally great service and advice from William H Brown, especially India who was so kind and helpful when we were struggling to find a rental property in the current high demand market.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThank you to the whole team who made renting out, then selling my house a smooth and painless experience. Communicative, professional and honest service from everyone. Would definitely recommend.
We are thrilled to hear that you had a positive experience with our team during both renting and selling your house. Our goal is always to provide exceptional communication, professionalism, and honesty. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team.
4/5
GoogleHad a great experience with William H Brown Estate Agents in letting my new house. Engaged more with India at their Welwyn Garden City branch. Very courteous and professional. I got prompt update with every step of the process till contract execution and keys pick up. Post letting support service was great as well.
Many thanks for the great review. Kind regards, Lucy, Customer Relations.
1/5
GoogleWorst estate agent in Welwyn Garden City I should point out, my review is based on my experience renting a property through William H Brown, Welwyn Garden City, in 2016/17. William H Brown were terrible! The corporate structure appears to be that William H Brown are part of a larger corporate network, headed up by Sequence Homes. This caused huge problems for me when trying to get my rental deposit back, as William H Brown didn't deal with this directly, instead it was Sequence Homes who were responsible for returning my deposit. However between the two entities, literally (almost) everything fell through the cracks. Forms were instructed to be sent from one to the other, but weren't, William H Brown thought Sequence Homes were doing something when actually they weren't, in the end it took well over 6 months for my deposit and the overpayment of my last month's rent to be returned. Not to mention the house I was renting was prone to flooding which was not disclosed to me in advance. Never again!!NegativeQuality
5/5
GoogleI've been really content with the services provided by the agents working at William H Brown! I was looking for a place to rent asap in WGC and they made the whole process extremely fast and stress-free with regards to all the paperwork required for renting their advertised property. Many thanks to Charlotte and India for their help and professionalism!
5/5
GoogleCharlotte and India were extremely helpful in finding an appropriate family home for us, even though the current market doesn’t require them to work that hard! They understood our requirements, advised accordingly and secured a beautiful rented property. All paperwork completed on time and they followed up to see if we had any issues. A pleasure to have worked with.
5/5
GoogleStrongly recommended to anyone searching for a home to buy or rent, Charlotte and India at Willum H. Brown helped me step-by-step. Their professionalism and amiable manner put me at ease right away. My first renting experience was a breeze because of them. I heartily endorse Willum H. Brown as a fantastic agency, whether you're new to renting or just want an excellent agency,.
Very kind of you to leave our local team this 5* review! I shall ensure they are made aware of your wonderful comments! Best wishes, Scott @ Customer Care
5/5
GoogleI recently had a pleasure to work with Theresa Yearwood on my first mortgage. Theresa is a very knowledgeable, incredibly responsive and a extremely professional in her work. She dealt with my queries swiftly and found other source of information/ service ( estate agent advice/conveyancing service ) in order to support my decision about purchasing and completing the purchase of my first property. Her mortgage advice is a five star service. She is really friendly pragmatic and a pleasure to work with. I highly recommend Theresa to everyone who is looking to find the mortgage deal. Thank you for your work. All the best. MalgorzataPositiveResponsiveness, Quality, Professionalism
5/5
GoogleI was recently looking to purchase a new property and had dealt with Daniela Buondonna from the William H Brown Welwyn Garden City team. She was absolutely fantastic! She was always available to answer queries whether on the phone or email, and never failed to come back to me when she had to go away to get the answer to a question. Her approach was nothing but professional, and she maintained honestly and trust throughout the entire process. She is personally, by far, the best estate agent I have dealt with. No task felt like a chore, and she was more than happy to accommodate where possible. Even though in the end I didn't end up purchasing a property through William H Brown (purely due to property choice and not a reflection of Daniela), I would highly recommend anyone looking to purchase to deal with Daniela. She is a real asset to the William H Brown team!
5/5
GoogleI couldn't recommend Clare at William H Brown enough. We got our first mortgage through Clare and she helped us every step of the way, explaining everything very clearly! Clare also took a huge amount of stress away from a normally stressful process. Highly recommend Clare & William H Brown.
Hi George, thanks for taking the time to leave us such a great review and recommendation. We're delighted to hear that our William H Brown team provided a 5-star service!
5/5
GoogleI used William h brown for my first purchase ever and was greeted by friendly staff with vast knowledge and experience. Leoni, Sean and Lilly are very professional and made my first purchase exciting and memorable. I would use them again in the future. Thanks guys!
Many thanks for your marvellous 5* review Pauli. Best wishes, Lucy, Customer Relations.
5/5
GoogleIndia and Charlotte were so helpful in getting me set up in my new accomodation! Excellent service, thank you!
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMortgage advise service is world class. Got my first mortgage here and remortgage, as you can imagine trying to understand was confusing at first but the mortgage advisor Clare Swatton was brilliant at explaining how things work in a way that you can understand, simple & clear. Any questions that came up in the process Clare was there to help explain and answer and also quick to respond. She was there every step of the way from start to finish. I came out of the process feeling empowered that I now know my stuff and can talk about mortgages confidently. I feel she’s part of my journey and look forward to my next move where I know Clare will be by my side again, with her valuable advise. Thank you so much!
5/5
GoogleI was very happy with the service I received when selling my property through WH Brown. Miss Wells was very professional and helpful with all the details from start to finish, she went through them with us thoroughly but in an understanding way highlighting everything that was important including all the small details. This made the whole process very easy. Her courteous manners were second to none and fantastic throughout the whole process from start to finish. I have already made recommendations to friends and family looking to sell and wouldn’t hesitate to do so again! Thanks once again. N Gatford Neil Gatford Sent from my iPhone
5/5
GoogleI would definitely recommend the services of William H Brown at Welwyn Garden City at any point after i and my spouse experiences from other letting agents. My appreciation and point of contact recommendation goes to India and Charlotte whom were EXCELLENTLY WELCOMING and EFFECTIVELY COMMUNICATING at very stages of our letting process. It's was such a pleasant experience with you both. Keep up with your good work. 👍
Thank you for your excellent recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleExcellent company to rent through! Fast response times and helpful at every step of the way!
Thank you so much for your positive review! We strive to provide fast response times and helpful service for all our renters. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleJames (mortgage advisor) was great from start to finish! Explained the process thoroughly and was always available to answer any worries or questions. I had a an issue crop up with my first lender (which was a rare issue) however James resolved it straight away and provided reassurance throughout- recommend highly!
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleIndia and Charlotte were really helpful all through the process. I totally recommend them to anyone house hunting
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleWHB were very helpful and supportive throughout my entire transaction. I had listed with another agent, but didn't like how I had been treated so relisted with WHB. WHB treated me like their only client rather then just a number. I couldn't reccomend Sean and the team enough! Thank you.
5/5
GoogleI have been dealing with India for a few years now ,I have received a first class response from her every time , extremely efficient and full of empathy with any situation I have had , would definitely recommend this office
Thank you so much for your wonderful 5* review Tina! We're thrilled to hear that India has consistently provided you with first-class service and empathy. Your recommendation means a lot to us. Best regards, Lucy, Customer Relations Team
5/5
GoogleI have worked with William H Brown for a number of years as a landlord and found the team excellent in making sure that my property is let with suitable tenants. I have worked with Charlotte for a number of years and India also more recently and both have been great, providing good advice in a timely manner in order to get to a mutual end result.PositiveResponsiveness, Professionalism
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Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Welwyn Garden City.
