Trusted Agent profile · Welwyn Garden City

William H Brown Welwyn Garden City reviews

4.7

★★★★★ Excellent

277 reviews across 1 platform

53 Wigmores North, Welwyn Garden City, AL8 6PG

William H Brown's office in Welwyn Garden City, at 53 Wigmores North, is rated 4.7 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.7.

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4.7 / 5

277

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.

5/5

Google

I appreciate Liam and the team they were great everything ran smoothly.

Kingsley · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! We're so happy to hear that your experience with Liam and our team was smooth and hassle-free. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We can’t thank India and Charlotte enough for all their support and effort in helping us secure our first family home. The whole experience from the very start was different from anything we had seen and heard with other estate agents. India and Charlotte kept us updated every step of the way, the level of care and professionalism was exceptional. Thank you both for helping us secure this beautiful home.

Bru · 30 December 2023

Agent replied · 26 August 2024

Thank you for your thoughtful 5* review Bru! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

4/5

Google

I have being with William H brown agency now for 4 and half years, I am now I to the second property with them and they have never fail to help and sort out everything, very kind and helpful with questions and all the process put at easy, I want to thank Charlotte and India as they have always look after me and will definitely recommend them. Anis

Anisleidy · 29 January 2024

Agent replied · 26 August 2024

Many thanks Anisleidy for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great purchasing experience with William h brown. Sean was very helpful in navigating complex situations with clear communication and ongoing support through our journey as a FTB.

Yoj · 1 September 2025

Agent replied · 22 September 2025

Thank you for your review! We're thrilled to hear that you had a great experience with Sean and our team at William h brown. We strive to provide clear communication and ongoing support to ensure a smooth journey for all of our first-time home buyers. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

India was a great help sorting everything over the holiday period especially

Owen · 16 January 2026

Agent replied · 16 April 2026

"We're thrilled to hear that India provided exceptional assistance during the busy holiday season! Our team is dedicated to making sure our customers have a seamless experience. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

We’ve had such a lovely experience with William H Brown. India has been amazing from start to finish, always there to answer our questions and make the whole process feel really easy. The rest of the team were so welcoming and friendly too, which made everything even better. Thank you all for your help, we really appreciate it!

Bethany · 16 August 2025

5/5

Google

William H Brown facilitated our letting. India and her colleagues Liam and Charlotte were very helpful and transparent all through the letting process. The swift response to inquiries and collaboration was impressive. Certainly I will recommend their services to anyone looking to engage an estate agent.

Michael · 15 December 2024

Agent replied · 29 December 2024

Thank you for taking the time to leave us your 5* review and recommendation Michael! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Sean, Connor and Ellie have been fantastic. From arranging viewings, contacting me with (and i must emphasise) suitable properties, to finding me my new home. They were always ready to answer any (of the many) questions I had throughout the whole process and made a very stressful situation much more manageable. Professional, knowledgeable, accommodating and friendly. Thanks for all your help - much appreciated. Anna

Anna · 2 November 2025

Agent replied · 23 November 2025

"Thank you so much, Anna! We're thrilled to have played a part in finding your dream home. We strive to make the process as stress-free as possible and it's great to hear that we achieved that for you. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We’ve had such a positive experience with this estate agency so far. They’ve been incredibly quick, responsive, and helpful throughout the whole process. Communication has been clear and efficient, and everything has moved along smoothly . We’re very grateful for how professional and supportive they’ve been , highly recommend!

Jade · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words! Our team prides themselves on providing quick, responsive, and helpful service to ensure a smooth process for our clients. We are grateful for your trust and recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

As someone who has not rented professionally before, William H Brown in WGC have made the process really simple and hassle free. They were quick to respond to any questions I had and have kept me informed with the next steps of the process. A big thanks to India for all of her help.

Jessica · 28 February 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us your 5* review Jessica Greenwood! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Fantastic estate agents! They were really responsive and helpful. Sean Ryan was a delight when he showed us round what will be our new home and has been nothing short of amazing during the buying process.

Gareth · 17 November 2024

Agent replied · 22 November 2024

Thank you Gareth so much for your fantastic 5* review! We're thrilled to hear that Sean Ryan made your home-buying experience amazing. Best regards, Lucy, Customer Relations Team

5/5

Google

My experience with William H Brown was great, they have excellent customer service and communication. A special thank you to Sean who made an otherwise very long and stressful process of property purchase as smooth as possible for me. I highly recommend him and his team!

Franciska · 28 May 2024

Agent replied · 26 August 2024

Thank you for sharing your positive experience with us, Franciska! We are thrilled to hear that Sean and our team provided you with excellent customer service and communication throughout the property purchase process. We appreciate your recommendation and look forward to assisting you with any future real estate needs.

5/5

Google

Sean and Leoni were extremely helpful throughout the sale of my property. They were always there when I needed them to give the buyers a nudge or provide an update of where we were at. Would highly recommend William H Brown WGC!

Sophie · 27 July 2024

Agent replied · 26 August 2024

Thank you for your terrific 5* review and recommendation Sophie. Best wishes, Lucy, Customer Relations.

5/5

Google

We collected the keys to our new rental this afternoon and I need to say a huge THANK YOU to the staff at William H. Brown - Charlotte, India and Liam in particular. We were losing hope of finding the right rental after looking for almost 3 months. Then we met Charlotte! She cared enough about what we needed to find the right place for us and then looked after us till everything was sorted. From start to finish we found everyone professionally friendly, efficient and prepared to follow up when they said they would. I would highly recommend William H. Brown to anyone looking for a property.

Sue · 15 December 2024

Agent replied · 29 December 2024

It’s really lovely to read another 5* review and recommendation Sue. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.

5/5

Google

If I could give more stars I would! Right from the start this teams been exceptional which when you are going through something as big as moving homes you need! I’d met with several estate agents initially when putting my property up for …

Beena · 16 January 2026

Agent replied · 16 April 2026

"Wow, thank you so much for such a glowing review! Our team takes great pride in providing exceptional service, from Rachel's knowledge of the area to James' assistance with your mortgage. Sean truly goes above and beyond for all of our … More

5/5

Google

India was highly professional and I had a pleasant view of the property at 32 Salvisberg Court, Otto Rd welwyn garden city. Looking forward to concluding my transactions with you. Nice expereince, I had. Henry Ikenna Okonji

Ikenna · 22 September 2024

Agent replied · 22 October 2024

Thanks for the excellent 5* review Ikenna! Best wishes, Lucy, Customer Relations

5/5

Google

Five star customer service from Sean and his team. Seamless service. Co-ordinated with the solicitor to iron out issue with leasehold which could have delayed completion. Made the whole process simple. I would without doubt definately recommend WHBrown in WGC.

Val · 27 July 2024

Agent replied · 26 August 2024

Many thanks for the great recommendation, 5* review and your kind words Val. Best wishes, Lucy, Customer Relations.

5/5

Google

My experience with WH Brown was great! In particular, India Bellak was so helpful throughout my whole journey on renting new house. She made this happen so quickly and smoothly. Thank you! Would highly recommend!

Taisza · 16 October 2024

Agent replied · 22 October 2024

Thank you Taisza for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations

5/5

Google

I had a fantastic experience viewing a rental property this evening with Liam from William H Brown. From start to finish, he was incredibly friendly, professional, and helpful. He was very knowledgeable about the property, answered all of …

Naomi · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind words about your experience with Liam and William H Brown. We are thrilled to hear that he made your viewing relaxed and well-organized, and that he provided excellent service. We will make sure to pass along your … More

5/5

Google

My experience with William H Brown was good, both India and Charlotte were helpful and dynamic which I appreciated. It was a long process (for me) but everything worked out in the end and I am happily in my new flat now.

Talin · 28 May 2024

Agent replied · 26 August 2024

Dear Talin, thank you for sharing your positive experience with us! We are delighted to hear that India and Charlotte were able to assist you effectively throughout the process. We are thrilled that you are now happily settled in your new flat. If you ever need any further assistance, please do not hesitate to reach out. Thank you for choosing William H Brown Estate Agents Welwyn Garden City. Kind regards, Lucy, Customer Relations.

5/5

Google

I had great experience with William H Brown, Liam is person who showed as the property. He was very kind, polite and respectful. We liked the property, looking forward to the next step.

Akhil · 1 October 2024

Agent replied · 22 October 2024

Many thanks for your fantastic 5* review Akhil. I will of course pass on your kind hearted words to our local branch. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from India Bellak. I put a bit of pressure on her for a quick turnaround for a house I really loved and she handled the situation very professionally and made it seem easy. She made this happen so smoothly and so quickly. From phone call to moving in was just a few days. India’s work attitude was the main reason why we made this happen and why I felt surprisingly relaxed during a hectic time. Will definitely use again moving forward. Thank you.

Harley · 22 September 2024

Agent replied · 22 October 2024

Thank you for your wonderful 5* review Harley! We're thrilled to hear that India provided such excellent service and made your move so smooth and stress-free. We look forward to assisting you again in the future. Best regards, Lucy, Customer Relations Team

5/5

Google

We had the pleasure of dealing with India for you current rented property. She answered every question we had with detail, very polite and professional. We would highly recommend India and team at William H Brown Welwyn Garden City.

Nic · 28 April 2024

Agent replied · 26 August 2024

Thank you for your glowing recommendation and 5* review Nic Valentine. Kind regards, Lucy, Customer Relations.

5/5

Google

I had an excellent experience selling my flat with William H Brown this year. From start to finish, the team went above and beyond to make the entire process smooth and stress-free. They were always incredibly patient and approachable, …

Nikhil · 16 December 2025

Agent replied · 25 December 2025

Thank you so much for choosing William H Brown to sell your flat! We are thrilled to hear that our team provided you with a smooth and stress-free experience. We pride ourselves on delivering five-star customer care and we are grateful for your kind words. Kind regards, Lucy, Customer Feedback and Support Team

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