Every review we hold for the Welwyn Garden City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOur experience was very good, they were fair and always available when we needed to talk to them. They helped us close a deal just in time on our deadline. Great team!
Mihai · 10 April 2025
Agent replied · 26 April 2025
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLili was very wonderful
Joseph · 14 May 2024
Agent replied · 13 June 2024
Thank you for taking the time to leave us this great 5* review Joseph Bassey. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Jake from the welwyn branch. Absolutely could not recommend enough, he was fantastic from the first visit to value my property to finding a buyer. His communication and help through the whole process was exceptional.
Nathalie · 8 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this tremendous 5* review and recommendation Nathalie. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recently purchased a property and was hugely helped by
Dominic Griffiths. Throughout the whole process, Dom was extremely helpful and has is a real credit to Connells.
Oscar · 14 June 2022
Agent replied · 13 June 2024
Hello, thank you so much for taking the time to provide our Connells team with a 5-star review.
We are so happy to hear Dominic and the rest of the team helped you every step of the way with great service.
If you ever require anything else from our team, we will be more than happy to help.
★★★★★ 5/5
GoogleWell where to begin!
Right from the get go Gary & the team were brilliant!! Always available and contactable. …
Robin · 16 July 2025
Agent replied · 16 April 2026
Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleLilli is by far the best real estate agent I’ve ever dealt with. She is thorough, efficient, courteous, professional and helpful. She kept me updated at every stage of the process and finally helped me secure the property. Michael took my needs and preferences into account. The support and guidance I received from them was nothing short of fantastic.PositiveProfessionalism
Mary · 14 June 2022
★★★★★ 5/5
GoogleThis is a review for Ellie who has been our mortgage broker through our first house purchase 4 years ago, a remortgage and a current house purchase. Ellie is just amazing and really goes above and beyond to support. She is super responsive and has always gotten us what we needed. I would highly recommend for any mortgage needs
Lloyd · 14 June 2022
★★★★★ 5/5
GoogleWhat a great team at Connells. Nothing is too much trouble, excellent customer service, and really helpful and polite staff that go the extra mile. I want to say thank you to Harrison, you are a credit to Connells and a real pleasure to work with. Thank you
Kelly · 14 June 2023
★★★★★ 5/5
GoogleConnells were extremely helpful in helping us secure a property. Sonny and Doug in particular were great during the whole process. Thanks so much!
Dean · 26 April 2025
Agent replied · 15 June 2025
Hello Dean and Rebecca,
Thank you so much for your wonderful 5* review! We're thrilled to hear that … More
★★★★★ 5/5
GoogleIt was very impressive service.specially Douglas and Sonny Helped me to get a good an worthy property. everything was very professional and accurate.
Anish · 25 March 2025
Agent replied · 16 April 2026
Many thanks for your outstanding 5* review and your generous comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from sonny
Ziyad · 16 October 2025
Agent replied · 16 April 2026
Thank you for your glowing 5* review. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWould just like to say a huge thank you to Hazel and Hayley on the lettings team.. for helping me to find a new rental home so quickly not only did they find me a house they also bent over backwards to make sure the move went smoothly and on time they were only to happy at every stage... once again thank you girls... Clair
Clair · 15 June 2018
★★★★★ 5/5
GoogleVery responsive, professional and helpful!
Thanks to Dom, Harrison and the team for all your help!PositiveResponsiveness, Quality, Professionalism
Greg · 14 June 2022
Agent replied · 13 June 2024
Hello, thank you so much for taking the time to review our team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
★★★★★ 5/5
GoogleTwo outstanding professionals Sonny and Doug Amazing customer service
Attention to detail
Quick response and client profile for quick turnaround time
This is my 2nd year using them.
Highly recommended
Ismail · 15 October 2024
Agent replied · 22 October 2024
Thank you Ismail for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to thank Sophie, Mathilda and Dom for all their help and hard work in selling our property. They were incredibly supportive and understanding especially with the current lockdown. I can't thank them enough. Connells were recommended to us and I would have no hesitation in recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Sarah · 26 August 2021
★★★★★ 5/5
GoogleThank you so much Michael Webb for all your help. Kept us updated all the way through the process. Everyone at Connell Welwyn garden city were also helpful.
Sheetal · 15 June 2019
Agent replied · 13 June 2024
Hello Sheetal, thank you for the five-star review of our Welwyn Garden City Connells team, we really appreciate it. If you ever require any of our services in the future, our team will be more than happy to help you.
★★★★★ 5/5
GoogleI am really very grateful to Michael and Mitch at Connells in Welwyn Garden City for their excellent services and professional assistance in lettting our house promptly. Michael brings in a humane and personal touch in his customer relations. I will recommend Conells to other potential customers !
AnthonyPositiveResponsiveness, Quality, Professionalism, Value
Tony · 14 June 2021
★★★★★ 5/5
GoogleGreat service from Ellie and thankyou for all your support and help. Also available throughout a very difficult and drawn out process. Finally in my new home.
Paige · 15 October 2024
Agent replied · 22 October 2024
Thank you for taking the time to leave us this amazing 5* review Paige. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleConnells it's a trustuble and amazing agency, with helpful staff. Thank you!
Jutka · 16 April 2025
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleTotally incompetent. Unable to process rental payments due to us for 5 months claiming they are bouncing despite us providing them with up to date bank details repeatedly. Avoid!
Jan · 4 August 2024
Agent replied · 25 August 2024
Hello Jan,
We apologise for the inconvenience you've experienced and appreciate you bringing this to our attention. Please contact us at complianceresidential@connells.co.uk so we can resolve this matter promptly.
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleSonny and lily are so help full and moved the process very smoothly and quickly . I very much thank them for there efforts. :)
Kolla · 22 September 2024
Agent replied · 22 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend. Excellent attentive service from start to finish.
Lynn · 16 April 2025
Agent replied · 16 April 2026
Thank you for your excellent 5* review and kind words of our dedicated team Lynn. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you Connells, In particular, Sonny and Lilly. It was an absolute pleasure to meet you guys… The process was 100% smooth💪 …
Victor · 28 July 2024
Agent replied · 25 August 2024
Many thanks for your outstanding 5* review Victor. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFantastic experience renting our first home in the UK through Mitch at Connells in Welwyn Garden City. Always happy to answer our questions and guide us through the process of renting in the UK. Thanks Mitch!PositiveProfessionalism
James · 26 August 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.