Connells Welwyn Garden City reviews

★★★★★ 5/5

Google

My first experience as a landlord wasn’t a satisfactory one and eventually I felt the need to change my agent and that’s when things changed. Michael Webb was extremely friendly and knowledge and immediately I knew I had made the right decision. He’s advise was second-to-none and found me perfect tenants within a matter of days. I 100% recommend Connells!!!

Shannon · 15 June 2019

★★★★★ 5/5

Google

We have just completed on the sale of our flat through these guys and they have been amazing. From getting appointments arranged for back to back on a Saturday to getting evening ones in as well when needed. Once sold, they were always available to talk to so we could check on the status of the sale as well. Thank you Harrison, Greg and Dominic, you were brilliant!

Daisy · 14 June 2023

★★★★★ 5/5

Google

I couldn't be happier with the service provided by Connells! Especially the guidance and help from Sonny and Lilli. From the very beginning, they were professional, attentive, and incredibly helpful. The entire process was smooth and stress-free. The letting team was always available to answer my questions and provided clear communication every step of the way. Thank you so much!

Sufyan · 22 September 2024

★★★★★ 5/5

Google

Process was smooth and easy. Lettings team with excellent service delivered

Olufisayo · 22 September 2024

★★★★★ 5/5

Google

We used the Connells Mortgage broker service and had a lovely lady named Ellie Willsher work on our Mortgage for us. I can't sing her praises high enough, from start to finish she talked us through the entire process in a clear manner so that we understood everything as first time buyers. She followed our application through from start to finish and was always available to answer her phone and responded to emails promptly, answering our many questions. Ellie Secured us an AMAZING deal on our Mortgage that we would have not got without using this service. Would 100% recommend Ellie Willsher as a Mortgage broker! Cannot thank her enough! 10*. Lizzie and JohnnyPositiveResponsiveness, Quality, Professionalism, Value

Lisa · 26 August 2021

★★★★★ 5/5

Google

I don’t even know where to start with the staff at Connells! They’re all absolutely amazing.. I can not fault them! The service they carry out is nothing but the best! I’ve dealt with many estate agent and these guys are by far the best, there’s no sales jargon just pure organic honesty! Mitchell is an absolute dream, he kept me up to date with all the progress. They all made the process very pleasant.. Also thanks for the quick response/action when I locked myself out.. Can not praise you guys enough..PositiveResponsiveness, Quality, Professionalism, Value

Santana · 26 August 2021

★★★★★ 1/5

Google

Been looking for ages for a lovely house like that one which came on market Friday evening... I called agency Saturday morning (just when they opened) and was surprised when agent said there was 5 people already booked and viewing the property as we spoke?? Mitch the agent took all my details and booked me mid of the day for viewing. I was about to leave when Mitch phoned and cancelled my viewing explaining that he thinks the house needs major repairs and is not in state for renting out !!!! He promised he will get in touch when things will get sorted. I waited over the weekend and when I checked my emails Monday evening I found out the house was LET AGREED??!!!!! I asked myself how? And when ? I tried to call Mitch several times to get some informations , no luck .... I'm very disappointed with the service I got , I dont like to be lied to , noone likes. Mitch is definitely the last person I would like to deal with in a future!!! This person brings bad reputation to all the Connells Estates! Shame on you 😡NegativeResponsiveness, Professionalism, Value

Aneta · 14 June 2021

★★★★★ 4/5

Google

The whole process I found to be undaunting, and it went smooth from start to finish. The Connells team, Rebecca and Mitch were always easily contactable and very helpful at all stages. Give them a try, I am sure you will not be disappointed. A big thank you to both.

Alan · 14 June 2020

★★★★★ 5/5

Google

It’s not often that you have something good to say about your estate agent. But Dominic and the team did a wonderful job in selling our property. It was a stressful journey but they chased daily on our behalf and would not rest until road blocks were dealt with. We will definitely go back to them in them future. Thank you!

Celina · 14 June 2023

★★★★★ 5/5

Google

Eleanor Ward has been second to none as a mortgage broker for me. In comparison to other brokers she managed to considerably increase the mortgage amount I can receive by a having a detailed understanding of my case and exploring different options, she has been on top of my account throughout the process and I would definitely recommend her.

Bahaa · 14 June 2023

★★★★★ 5/5

Google

The letting manager in WGC, Douglas, is highly professional and helpful. He is always calm and analytical to solve all the issues we experienced with the tenants. Highly recommend him.

Sandy · 16 July 2025

★★★★★ 5/5

Google

My partner and I are renting a house through Connells, and Lilli has been amazing throughout the whole process. She's very kind and professional. She kept us in the loop throughout the whole process and got all work needed from her side done quickly. As a tenant, such great service is not guaranteed, so all the more reason to celebrate when it happens! Thanks Lilli and Connells :)

Juan · 14 June 2022

★★★★★ 5/5

Google

Our sale was handled very professionally by Connells WGC. Gary and Sarah are both very proactive and communicative. Excellent service!

Eren · 16 October 2025

★★★★★ 5/5

Google

My experience of working withthe Lettings girls Hazel & Hayley has been nothing short of amazing. They are extremely efficient, very accommodating of your needs, friendly, knowledgable and happy to help. I would highly recommend working with the team in Welwyn Garden City, as they are definitely a reliable service.

David · 15 June 2018

★★★★★ 5/5

Google

Connells WGC was recommended by a friend after we had a disappointing response from a previous choice of agent. From the first moment we contacted the branch, we were impressed. Jack, James, Sophie and Camilla were beyond helpful and courteous. I was selling the house on behalf of my elderly mother and all members of staff I dealt with were sympathetic from start to finish. Jack set some initial expectations and hit every milestone. I've been involved in estate agency since 2000 and this is probably the best service I've experienced. With superb levels of professionalism and communication, the whole process was easy and I'd recommend the guys to anyone who wishes to buy or sell a property. EXCELLENT ALL ROUND.

Gavin · 15 June 2019

★★★★★ 1/5

Google

Disgusting woman on the phone. Extremely rude, doesn’t let you speak and talks like you’re dumb. Sort her out.

Katie · 16 October 2025

★★★★★ 5/5

Google

I had the pleasure of meeting Hazel Grayling, Connells Lettings Manager, at Welwyn Garden City, to seek help for rent valuation of a property that I am purchasing. Hazel went out of her way to help me by providing comparables, which was what I was looking for. Hazel also assessed the potential rent for the property that I am purchasing, which was in line with the market rent. The information that Hazel provided was of immense help. I cannot thank Hazel enough for the work she has done. She was very polite and extremely helpful. I highly recommend Hazel and her lettings department. Looking forward to a long lasting relationship with Connells Lettings and Hazel. Many many thanks Hazel.

Rajesh · 15 June 2018

★★★★★ 5/5

Google

Thank you Hazel and Hayley at Welwyn garden city Connells, for working beyond my expectations and for the regular updates, which are important for me in the service. A very efficient turn around which is essential for me, especially at this time of year. Thank you ladies for also providing me with a contact to carry out some repairs, which has turned out well. I will advise associates to use you, for sure. Happy new year ladies, thanks for keeping it realistic and not telling me what you think I want to hear. I know it’s what you do, but it’s very much appreciate it as most will lie to get the work. You saved me a lot of time & running around.

Quattro97 · 15 June 2018

★★★★★ 5/5

Google

All the staff at Connells are very friendly and helpful. When we went there with our three-year-old boy, they gave him a balloon and made him very happy. Especially, Hazel and her letting team helped us to rent out our property quickly. As we were the first-time landlord, Hazel has been very patient and responsive to all our questions over telephone and emails. She offered us a very early evaluation, which kicked off the renting process two weeks earlier than we planned. She also organised a four-hour open viewing session on a very hot Saturday and managed to show 12 families around the property. We always feel Hazel and her team try their best to help us on everything they can. We really appreciate their help and highly recommend the Connells letting team!

Patrick · 15 June 2018

★★★★★ 5/5

Google

Every time I have used Connells estate agents services, I have found there service to be exceptionally helpful. I have to say a special thank you to Hazel and Hayley. My tenants vacated and I was helped with finding new tenants within days! (Having to do no chasing on my end..) Over the years there service has always been spot on. Very professional, friendly and will always go that extra mile for there clients. Would recommend Connells WGC estate agent without a doubt.

Manoj · 15 June 2018

★★★★★ 5/5

Google

Thank you Hazel for all your help. Although I have not been engaged through contract with Connells yet but Hazel has been very instrumental, professional and helpful with our initial enquiry and walked us through the process. She is a pleasant person to know and work with. She has helped us with our recent rent evaluation request and report for new mortgage. She is best in what she does. Well done Hazel. Thank you once again for all your help and support and I hope to work with you soon.

Ajit · 15 June 2018

★★★★★ 5/5

Google

Thank you Dominic, Alice, Michael, Lilly and Ellie for all your help with letting and selling my flat. Thank you for always being there to keep me updated and for helping me chase solicitors. These guys are the best estate agents I would give 10 stars for always going above and beyond. Much appreciated Angela

Angela · 14 June 2023

★★★★★ 5/5

Google

Connells have been amazing from the get go. A special thank you Dominic & Harrison for all their hard work and getting us an offer within 3 weeks of being up for sale. After a not so great experience with a different Estate Agents, Connells really restored our faith and delivered on everything they promised. Thank you & Recommend with 5* from us.PositiveResponsiveness, Professionalism, Value

Chelsea · 14 June 2022

★★★★★ 5/5

Google

I am very happy with the service provided by the Welwyn Garden City branch of Connells. Lilli was very efficient and helped me to secure the property without any issues. I felt supported by the agency even after settling in and when I required assistance they were quick to help me. I would highly recommend Connells and would certainly use their service in the future.

Irina · 14 June 2022