5/5
GoogleCarole at palmer snell was fantastic she sorted out all the problems with my sale cannot recommend enough
Agent replied · 8 June 2023
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Wells
Palmer Snell Wells reviews
★★★★★
291 reviews across 1 platform
7-9 Broad Street, Wells, BA5 2DJ
Palmer Snell's office in Wells, at 7-9 Broad Street, is rated 4.8 out of 5 across 291 reviews on 1 platform, including 291 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.
Awards
The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Wells office, from every platform, shown as written. First names only.
Google5/5
GoogleEfficient professional and excellent service. No hesitation in recommending Palmer Snell if your are a looking to rent a property.
Agent replied · 8 June 2023
Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleReally great service from Tom, helped us to find a great rental for our family, great communication, friendly and helpful. Highly recommended!
Agent replied · 8 June 2023
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleRecently re-located to Wells, the whole process, from finding a house through to moving in was completely stress free and that was with thanks to the staff, in particular, Wendy. Her calm approach in understanding our needs and helping us find the right home was invaluable. We have since had a couple of maintenance issues and they have been so great in rectifying the problems. Would recommend them to anyone.
5/5
GoogleReally great service from Palmer Snell Wells! Help to sell my parents house over Christmas and really took their time to help them through the whole ordeal. Couldn't recommend more!
Agent replied · 8 June 2023
Thank you for your kind comments and 5* review! Your words have been made known to our local team as well as your recommendation. Best wishes, Scott
5/5
GoogleShout to Tom, Wendy and Georgia (letting department ) Palmer Snell in Wells.You really helped me to get a nice and afford place.Your service is awesome.keep it up!
5/5
GoogleVery friendly and helpful throughout my renting process. Would Recommend!’
Agent replied · 31 May 2023
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleI was very happy with the service provided at Palmer Snell. The team were friendly and professional and kept in regular contact throughout the whole process, therefore I would highly recommend them!
Agent replied · 8 June 2023
Hi Tom, many thanks for your 5* review and recommendation. Best wishes, Lucy.
5/5
GoogleAs a former tenant I would like to say how professional and helpful the lettings team were. Any issues were swiftly resolved with minimal hassle. I would therefore thoroughly recommend Palmer Snell.
Agent replied · 8 June 2023
Hi Viv, thank you for your fantastic 5* review of our dedicated lettings team. It is great to see that any issues were resolved swiftly and that they were helpful and professional. Best wishes Emma
5/5
GoogleOur thanks to the excellent professional and friendly team at the Wells Office. 👍 …
Agent replied · 8 June 2023
Thank you so much for your kind words! - Best Wishes, Scott @ Customer Relations
5/5
GoogleTom and all the team at Wells are really helpful and friendly. 🙂 …
Agent replied · 8 June 2023
Thank you so much for your kind words! - Best Wishes, Scott @ Customer Relations
5/5
GoogleHave just rented a property through Palmer Snell and would highly recommend them. Charlie and Stuart are both professional, helpful and made the whole process so easy.
Agent replied · 8 June 2023
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna
5/5
GoogleGreat service from Thomas Tisley at Palmer Snell.
Agent replied · 8 June 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleFirst class and professional team, in particular the manager Carole Stocker. No hesitation in recommending the excellent service provided by Palmer snell.
Agent replied · 8 June 2023
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleHaving rented a property through palmer snell it has been a pleasant experience staff were helpful and communicated well during the whole process. Great service and very professional
Agent replied · 8 June 2023
Hi Damian Thank you for leaving this review. I am delighted to hear that branch staff provided you with an excellent level of customer service and thank you for the 5 stars as well! Kind regards, Chris
5/5
GoogleJean Moakes and her letting team are extremely well organised and effective, our house was let in the month that it was ready for letting, and at the rent they had estimated. They were very helpful in organising for a gardener and also someone to finish various small jobs around the house, including some re-carpeting. I would recommend this letting agency without hesitation.
5/5
GoogleGreat support from the team to find new tenants during Lockdown!PositiveResponsiveness, Professionalism
Agent replied · 8 June 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleNice and easy, just right support you need when you move your home.
Agent replied · 8 June 2023
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleFabulous service from beginning to end! Brilliant communication and very efficient. Thanks ladies!! Highly recommend!PositiveResponsiveness, Quality, Professionalism, Value
Agent replied · 8 June 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWe rent a property through Palmer Snell. The staff there are very helpful and professional. Nothing is too much trouble for them. Thank you.
Agent replied · 8 June 2023
Hi Alice Thank you very much for this review and the 5* rating! Kind regards, Jake
5/5
GoogleI had a fantastic experience while searching for a home to rent with Palmer Snell. Always professional, upfront and honest. Would high recommend.
Agent replied · 8 June 2023
Thank you Sally for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Best wishes, Lucy.
5/5
GoogleThe whole team at Palmer Snell in Wells are superb and I would like to make particular mention of Carole Stocker who always goes the extra mile to make sure everything goes smoothly in the run up to exchange and completion. Carole has looked after us a couple of times now and I couldn't recommend her more highly
5/5
GoogleAmazing service all round especially from Charlie and Wendy they were very helpful in guiding us to our new home.
Agent replied · 8 June 2023
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleThese Ladies are very professional. A pleasure to work with. They listen & they cater for your needs. Well done Ladies. See you again soon for our next bungalow. understand what you want Very professional wantwant.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Palmer Snell Wells
How many reviews does Palmer Snell Wells have?
Palmer Snell's Wells office has 291 reviews across 1 platform: 291 on Google.
What is Palmer Snell Wells's rating?
Palmer Snell Wells is rated 4.8 out of 5 across all 291 reviews, and 4.8 out of 5 on Google from 291 reviews.
Has Palmer Snell won any awards?
Yes. In The Trusted Agent 2026 awards: Palmer Snell, Wells won Gold; Palmer Snell, TAUNTON won Gold; Palmer Snell, Worle won Gold.
Where is Palmer Snell's Wells office?
Palmer Snell Wells, 7-9 Broad Street, Wells, BA5 2DJ.
