Trusted Agent profile · Wells

Palmer Snell Wells reviews

★★★★★ Excellent

291 reviews across 1 platform

7-9 Broad Street, Wells, BA5 2DJ

Palmer Snell's office in Wells, at 7-9 Broad Street, is rated 4.8 out of 5 across 291 reviews on 1 platform, including 291 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of three awards Palmer Snell won in 2026.

Google logo

4.8 / 5

291

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Palmer Snell, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Wells office, from every platform, shown as written. First names only.

4/5

Google

I was looking for a property near wells. My contact was by phone and I found that the young lady was most helpful and professional. Sadly nothing that was suggested was what I wanted or where I wanted. I have a short term lease and will contact again when my lease is expiring. very professional outfit, thanks

James · 10 June 2015

1/5

Google

Never get back to me. Useless. Also they charge extortionate admin fees for lettings

Adam · 8 June 2021

Agent replied · 8 June 2023

Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations

5/5

Google

Very helpful and polite. Would definitely recommend.

James · 8 June 2022

Agent replied · 8 June 2023

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

I am an expatriate landlord and it is a big relief for me to know my house is in such capable hands. I know I can rely on Wells Lettings to take care of my affairs. They are always prompt to respond and helpful. I can recommend Palmer Snell Wells Lettings without reservation.

Simon · 9 June 2016

5/5

Google

Very helpful. Lovely people.

Amy · 8 June 2022

Agent replied · 8 June 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Helpful, efficient and quick. Made my move so quick and easy. Thank you!

Georgia · 8 June 2020

Agent replied · 8 June 2023

Thank you for your 5* review! Best wishes, Scott

5/5

Google

Very professional communication, excellent and helpful service, they made letting my property easy and stress free Whatever problems I have had so far were solved in a timely manner. We totally recommend Palmer Snell Agency

Michal · 10 June 2015

5/5

Google

I have been very favourably impressed by the professional expertise of the user-friendly Palmer Snell team - sound advice, efficient "nothing too much trouble" service and excellent feedback. I will be using them again.

Paul · 9 June 2016

4/5

Google

Very professional communication. Helpful staff. Whatever problems I have had so far were solved in a timely manner.

Kalin · 10 June 2014

4/5

Google

Rating only, no written review.

Misty · 14 April 2025

Agent replied · 22 November 2024

Thank you for taking the time to rate our services and for your brilliant 4* review. We value your feedback and wish you a wonderful day. Kind regards, Lucy, Customer Relations

5/5

Google

Rating only, no written review.

Laura · 14 April 2025

Agent replied · 22 November 2024

Thank you so much for your fantastic 5* review. We really appreciate it. We are absolutely thrilled to hear that you loved your experience with us - your satisfaction is our top priority, and we look forward to helping you again. Lucy, Customer Relations Team

1/5

Google

Rating only, no written review.

Records · 14 April 2024

Agent replied · 23 August 2024

Hello Records With Ryan, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing review@countrywide.co.uk, as we take all comments seriously. Kind regards, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Stewart · 14 April 2024

Agent replied · 23 August 2024

Thanks Stewart!

5/5

Google

Rating only, no written review.

Gialexa · 14 April 2024

Agent replied · 23 August 2024

Thank you Gialexa

5/5

Google

Rating only, no written review.

Zack · 14 April 2024

5/5

Google

Rating only, no written review.

Laura · 14 April 2024

Agent replied · 23 August 2024

Thank you for your 5* review.

5/5

Google

Rating only, no written review.

Marcus · 11 October 2022

Agent replied · 8 June 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Rating only, no written review.

Susan · 13 July 2022

5/5

Google

Rating only, no written review.

Natasha · 8 June 2022

5/5

Google

Rating only, no written review.

Luke · 8 June 2022

Agent replied · 8 June 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Harry · 8 June 2022

Agent replied · 8 June 2023

Thank you for taking the time to leave us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Sarah · 8 June 2022

Agent replied · 8 June 2023

Thanks for the 5* review Sarah!

5/5

Google

Rating only, no written review.

Nick · 8 June 2022

Agent replied · 8 June 2023

Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Rating only, no written review.

Giorgian · 8 June 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Palmer Snell's Google reviewsLeave Palmer Snell a review

Questions about Palmer Snell Wells

How many reviews does Palmer Snell Wells have?

Palmer Snell's Wells office has 291 reviews across 1 platform: 291 on Google.

What is Palmer Snell Wells's rating?

Palmer Snell Wells is rated 4.8 out of 5 across all 291 reviews, and 4.8 out of 5 on Google from 291 reviews.

Has Palmer Snell won any awards?

Yes. In The Trusted Agent 2026 awards: Palmer Snell, Wells won Gold; Palmer Snell, TAUNTON won Gold; Palmer Snell, Worle won Gold.

Where is Palmer Snell's Wells office?

Palmer Snell Wells, 7-9 Broad Street, Wells, BA5 2DJ.

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