Linden Homes South West Wellington reviews

★★★★★ 5/5

Trustpilot

What great service, support, and professionalism

Just taken position of a new Bovis home in Spring Vale, Knaresborough, North Yorkshire. Nothing but praise for the sales team, particularly Jess and site manager and his great crew who have all welcomed me and bent over backwards to provide a high level of customer service. My Home Survey report was extremely complimentary of the build quality and finish. Everything from the décor, appliances and cleanliness of house and garden preparation were outstanding. Yes, naturally there is a snagging list as you would expect for a new house, but nothing major and the site team have already started putting issues right. A lovely well designed and built home with the Yorkshire stone feel to the outside, but modern and high spec interior. I would highly recommend Bovis, especially in Knaresborough in a fantastic part of the country.

Greg · 12 October 2023

★★★★★ 5/5

Trustpilot

Hollin Bank

When entering Hollin Bank we were very impressed by the location of the site and the presentation of the properties.

Sam · 28 May 2026

★★★★★ 5/5

Trustpilot

Very informative and relaxed not pushy

Ian · 24 August 2026

★★★★★ 5/5

Trustpilot

Had a lovely experience with bovis…

Had a lovely experience with bovis homes in ramsey, start to finish was great , communication was spot on , ami was so helpful and helped our move run smoothly, John the builder done everything asked of him and more, 5stars all round , thank you

Mrs · 24 September 2025

★★★★★ 1/5

Trustpilot

Huge mess, low quality home, water from upstairs bathroom leaking through ceiling near front door and toilet now leaking to kitchen

Paid deposit in March 2024, We patiently waited for our home, enduring multiple delays that pushed our completion date from November 2024 to June 2025. We even agreed to move completion date by an additional week at the last minute well past the contract stop date, and what we got was such a big mess. We had to pay for a professional snagger as we noticed multiple issues as soon as we got keys. 200 plus items found by a professional snagger with items like bathroom exhaust fan not connected to roof, roof tiles about to fall off, bowed walls, floors unlevelled, misaligned kitchen cabinets, half finished utility room , the list goes on. Once we started living in the house , first day after taking a shower , water was coming through ground stairs ceiling, right in front of front door . Started using other bathroom and toilet seats came off .. one month down the line when we started using the other toilet we noticed that water from toilet is dripping to kitchen . Worst experience ever . I am not sure how long this house will hold and what else we need to face down the line. Living in fear. This is after paying such a premium , must be one of the most expensive house in the estate ..

Sanj · 22 August 2025

★★★★★ 5/5

Trustpilot

Excellent correspondence and assistance…

Excellent correspondence and assistance to date from the agents at Buckley Place. Very professional thank you.

D · 21 May 2026

★★★★★ 5/5

Trustpilot

Thank you, Bovis, and the team from Lunar Park!

We are very pleased that we chose to buy from Bovis. Throughout the entire process, Donna has been excellent! She was extremely experienced, very responsive, professional, helpful, and proactive. She always kept us updated on their progress and was always there if we had any questions or issues.We truly could not be happier and are extremely grateful to Pete & Brett (Site Manager). Brett has been so helpful following up with the snags for us.We also want to express our sincere thanks to Hayley (Area Sales Director).We can’t fault a single member of the team, and we would happily recommend them to friends and family. Obviously, with new builds, there are going to be some snags, but we are happy to see that they did their best to sort them out.Thank you, Bovis, and the team from Lunar Park!

KaLa · 3 May 2023

★★★★★ 5/5

Trustpilot

Fantastic Site

On my visit to Hollin Bank I was greeted to warm greeting and friendly smile. Rhodri who was on site was extremely knowledgeable and approachable. He talked through the whole development and showed all the different house types available and put my mind at complete ease.

Marcus · 30 May 2026

★★★★★ 5/5

Trustpilot

Peter at Coronation Fields development…

Peter at Coronation Fields development has been absolutely brilliant from day one! At our very first appointment, he gave us a great tour around the Coronation Fields development, and since then he has been there to guide us every step of the way.

Saurav · 22 September 2025

★★★★★ 1/5

Trustpilot

Bovis , a very very bad experience...

Bovis sold me a home that was built in 2016 in a place called SHorelands in Bude. It is now Sept 2022 and they still have NOT done the road surface. They also charged maintenance fees which are not due till the whole build at Shorelands is completed and wont refund the cash. I will never be buying a house from them again or one on a development they built.Its now Feb 2023 and still no refund from Bovis!!!! But they have at last surfaced the road outside the house along the culdesac and it has only taken them EIGHT years to do it after taking the money for the sale!!!!!!

Dodgy · 15 February 2023

★★★★★ 4/5

Trustpilot

Easy to deal with once the deal was…

Easy to deal with once the deal was negotiated. Prompt responses

George · 20 May 2026

★★★★★ 1/5

Trustpilot

Time wasters

Wasted my time for 2 months, after booking a property. Suddenly came and said the house was sold to another person and they can only apologise. Still in a shock.

Farzad · 14 December 2025

★★★★★ 1/5

Trustpilot

They are cow boy company

They are cow boy company. They build houses with cheap poor material and charge a lot of money for them. We bought a house 7 years ago from them, new, and the issues are just piling, one after another.Incorrectly installed drain pipes, our toilets are continually blocked, incorrectly installed overflows, our roof is leaking damaging the ceiling in the bathroom and one bedroom. The sockets are randomly positioned, there is no level. There was no level in the toilet, the toilet was leaning to the side, the windows although advertised as breathable, do not breath at all, condensation is so huge, that we have water coming down on the window sills and on the floors every morning, the sink downstairs was installed cracked, the walls lack level and the walls were painted with cheap paint, which started chipping after half a year. I could just go on.Customer service is horrible, nobody wants to help and they just sends you round in circles from one person to another. They do not want to do any fixes, the warantly for the house is 10 years, we have been here 7 and they do not want to admit they are responsible for poor workmanship, rubbish management and awful materials used. Never buy a house from them They charge so much for so little they give.

Kasia · 21 November 2022

★★★★★ 1/5

Trustpilot

Awful and expensive Bovis part exchange experience

My wife and I were encouraged to part exchange our property for a Bovis house in Horam East Sussex as we wanted to move to the area from an area where the property market was slower. We were very clear about this from the outset and told that it would not be a problem. Bovis made a good offer on our property and told us that we had to be in a position to complete within 6 weeks and to instruct our solicitor immediately. We were cautious about this as they hadn't carried out a building survey but we were pressured by the sales team that we had to keep up the 6 weeks pace. Bovis listed our property on the market with local agents at the price they had agreed to pay (£30,000 below the agents consensus on market value - but this was ok for us) and carried out several viewings whilst the property was still owned by us. After about 3 weeks Bovis reduced the price of our property by £10,000 without consulting us, further de-valuing it in the local market place, and when challenged on this said that they were only interested in a quick sale for the first time. Despite forcing us to rush Bovis didn't carry out the survey on our property for 3 weeks and they then took another 2 weeks to produce the report - there were no major defects found. When I called the sales team I was told that the time wasted in producing the report did not effect anything and that we needed to keep paying solicitors fees, searches etc so that we could meet the 6 weeks deadline. Once it became clear to Bovis that they would not sell our flat in the 6 week period it took to buy our house I received a phone call from a low level member of the sales team to tell me matter of factly that they were pulling out of the deal. At this point we had spent around £5000 and were 6 days from exchange of contracts. Overall it was a really awful experience dealing with Bovis, from the sales teams rudeness to the money we lost. We visited the site about 2 months after our deal had fallen through and the house we were buying was sold. I strongly suspect that the reason our deal fell through is that a non-part exchange purchaser enquired about it and was preferred by Bovis. We sold our flat about 4 weeks after the deal fell through on the open market but had to sell at the lower amount that Bovis had reduced it to without permission as people enquiring had seen it at this price. I would estimate that the total cost to us in trying to deal with Bovis was around £15,000.

Sam · 11 November 2022

★★★★★ 5/5

Trustpilot

Went on spec to view houses

Went on spec to view houses. Very professional service.

Mrs · 24 May 2026

★★★★★ 5/5

Trustpilot

Extremely helpful sales staff and…

Extremely helpful sales staff and wonderful show homes

James · 27 May 2026

★★★★★ 5/5

Trustpilot

We had a fantastic experience with Bovis home

We had a fantastic experience with Bovis home at Edwalton fields in Nottingham.Especially Kelly Rudkin from sales team, she is absolutely amazing sales person. She gave a lot of information regarding my enquiry even something is not related to the house, it is my first time to buy a house in this country, she did help me gone though this complicated process with patience and explained all the things.Now we had moved into this lovely house, to be honest, there are some small details part it need to fix it, but the site manager and the technician Mark, Billy and Jim they are all helping me to solve all the problems.I read a many reviews in here regarding the bad service of Bovis home, I don’t feel in this way and quite a opposite that I am glad I bought a house in here from them, such a nice team.

Ken · 13 September 2022

★★★★★ 1/5

Trustpilot

Sorry I can’t give a zero

Sorry I can’t give a zero. This is from a subcontractors point of view not about their allegedly shoddy homes. Was asked to come in for an emergency as they were without a telehandler and desperately needed one to help their project proceed. Dropped everything (including the work I was doing) to help as they were offering a very generous amount for the day. Rushed across the county and arrived as soon as I could. Checked with site management what the agreed rate was and got on with the job in hand. Workers were happy manager was happy and I was happy as I’d made some money. Then a week later I get a phone call. They decided that they’re not going to pay. So there’s me a days wages lost and the cost of driving across county. I think it shows the company in a true light. If they are willing to stamp on the little man I’m sure they’re willing to sell you a substandard home.

STEVEN · 31 August 2022

★★★★★ 5/5

Trustpilot

My experience was good very nice people…

My experience was good very nice people to deal with*****

Raymond · 8 May 2026

★★★★★ 5/5

Trustpilot

The sales personnel were fantastic

The sales personnel were fantastic, friendly and helpful.

Mr · 16 May 2026

★★★★★ 5/5

Trustpilot

Nice property in a very desirable…

Nice property in a very desirable locality.

Ratnabali · 17 May 2026

★★★★★ 1/5

Trustpilot

Abysmal, lazy landscaping and lack of care once the sale is done.

We have been living in our home for 2 years now and are still awaiting snagging work to be done that has been outstanding since we moved in along with some areas that have come to light since.

Ro · 19 May 2026

★★★★★ 1/5

Trustpilot

Haslington development

Haslington developmentUnfortunately we can completely agree with the other reviews on trust pilot. The company are focused Purley on selling. There is no customer service you are not made to feel welcome by sale staff. They answered questions mechanically and abruptly. They will not try to meet any individual requirements be that for disabled people or for individual health and safety reasons. Their out look is, it is what you see. No changes or adaptions can be made and they will happily put a property price up £20000 even if you were talking to them about the property at the lower price. harsh and uncompromising. It is all about the commission and selling. There really don't care. The Web site says the sales office is closed on a Monday!!!!! This is not true abd they are still seeing people and selling houses on a Monday so we missed out on a plot we were interested in because of this. No apology was given!!! Advice, Stay away there are much nicer and more ethically driven builders out there. We were only sorry we didn't read trustpilot before wasting as much time as we did with them.

Susan · 24 April 2022

★★★★★ 1/5

Trustpilot

WARNING

WARNING, UNSCRUPULOUS BUILDING COMPANY AT LARGE!!This is a warning to all prospective Bovis customers.Make sure you exchange contracts by the given date otherwise they will dump you!!!We have had 4 stressful months of dealing with Bovis. The sales team particularly Michelle Rayner and Angie Strang are incomprehensibly objurate and lack any iota of customer service or goodwill! We have had trouble with communications both with Bovis and Foot Anstey. Our mortgage company’s mortgage department have been down with Covid. All of this had no effect on this uncaring shambles of a company called Bovis.We were ready to commence the exchange of contracts 16 hours after the due date but they refused to exchange with us and are to remarket our plot!!!Is this really the way in this day and age to treat people. Do they care about anyone on Pebble Beach or any other of their developments?Definitely not we would say.Beware if you are in the process of purchasing from them. They are a nightmare.In a normal market, they would not be able to treat people so shoddily.FINAL WARNING-BEWARE!!

Martin · 6 April 2022