DB Roberts Wellington reviews

★★★★★ 5/5

Trustpilot

Exceptional Service and Proactive Management

I have worked with DB Roberts Lettings for many years. They have always displayed unmatched professionalism and taken a proactive approach to managing my tenancies, helping me to stay on top of the many issues that have arisen. I have been particularly impressed with both Lisa Edwards and Nicole Stiller. They never wait for a problem to escalate; whether it’s providing detailed property reports, mediating tenant issues, or navigating complex maintenance, their communication is meticulous. Any delay in rent is addressed immediately, and payments are always processed very quickly. They have a remarkable ability to manage contractors and resolve issues efficiently. I truly feel that they have proven time and again to have my best interests at heart. My rental property is in safe hands, and I cannot recommend them highly enough.

Patrick · 22 February 2026

★★★★★ 5/5

Google

During my previous house inspection here,Allison carried out the assessment of the property 's structure systems, safety features, and overall condition. I observed the process and the experience let me gain clear insights into how thorough inspections are conducted and how reliable,detailed reports are delivered.

Annah · 18 March 2026

★★★★★ 5/5

Trustpilot

Brilliant service

Jessica has been an amazing to deal with. She has always been very friendly and professional throughout the whole selling experience. We received prompt calls/emails to book viewings and her negotiation between potential buyers was brilliant. 12 days on the market and we were sold! Thankyou Jess, you have been wonderful.

Emma · 27 June 2024

★★★★★ 5/5

Trustpilot

Bethany - DB Roberts

We’ve worked with Bethany from the DB Roberts team for a number of years now managing our portfolio and couldn’t recommend her services highly enough. No problem is too big or small. She makes life renting out property very straight forward.

Bucknell · 4 December 2025

★★★★★ 5/5

Google

Miah and the team have been extremely helpful during the buying process. Any query was swiftly dealt with which was very much appreciated from a first time buyer.

Owen · 13 May 2025

★★★★★ 5/5

Google

My mother and I have had a really good experience working with DB Roberts and Miah as first time buyers. We were kept up to date and informed throughout the journey, Miah was very helpful and patient, she answered all our questions, sign posting us to the appropriate services when needed. We would definitely recommend them!

Cristabel · 22 June 2025

★★★★★ 5/5

Google

Really good experience with DB Robert’s. Had many talks with Nicole. She has kept me in the loop and happy to help with any queries I have had. As a first time alone renter, she has made the transition much easier thus far.

Sophie · 18 March 2026

★★★★★ 5/5

Trustpilot

Fantastic Estate Agent

Emily was absolutely fantastic from start to finish. Her communication was brilliant and she was so helpful throughout the process of viewings and the selling of our property. Will definitely be using DB Roberts in the future.

Emily · 13 December 2024

★★★★★ 5/5

Trustpilot

DB Roberts Rental

DB ROBERTS have been managing my rental for some years now and have been very helpful in advising on rental matters I have found the team, particularly Nicole, very approachable and easy to deal and I thank her for trying to get matters dealt with quickly and efficiently.

LK · 15 June 2024

★★★★★ 5/5

Google

Miah has been absolutely brilliant keeping me well informed with all relevant information it's a pleasure to deal with her on behalf of DB Roberts

John · 13 May 2025

★★★★★ 5/5

Trustpilot

Great Friendly Service

I recently had the pleasure of working with Emily Little at DBRoberts Estate Agents, and I couldn't be happier with the experience. Emily was incredibly knowledgeable and helpful, always available to answer my questions, and provided valuable recommendations on reputable solicitors and mortgage brokers. Her friendly and approachable demeanor made me feel at ease throughout the journey. Thanks to Emily's hard work and commitment, I found my dream home in no time. I highly recommend Emily Little and DBRoberts Estate Agents to anyone looking for top-notch real estate services.

Glen · 31 May 2024

★★★★★ 5/5

Google

From the beginning until the day the property got let out they were super helpful and communicative. Nothing was too much truble for them. Thank you for everything looking forward to work with you

Viktoria · 4 May 2026

★★★★★ 1/5

Trustpilot

Total lack of communication and interest

Engaged DB Roberts to sell a property, Communication was dreadful, in a 12 week period i was promised call backs on five separate occasions that just didn't happen. When I complained I was promised a manager would be my single point of contact going forward - guess what? She didnt return my call! Following an email complaint the staff chose not to phone me (as the complainant and main contact on the sale) instead opting to phone my 82 year old mother (the property owner). On another occasion I progress chased and was told they hadn't anything to report as they couldn't contact a recent viewer. I chased a week later to be told they'd spoken to them shortly after my previous call but they just hadnt bothered to update me. Generally made to feel unimportant and an inconvenience. Have now moved agents.

Mrs · 22 May 2024

★★★★★ 5/5

Google

Less than 24 hours on market with DB Robert’s and we have sold. Services from all parties involved have been excellent.

Karen · 3 August 2026

★★★★★ 5/5

Trustpilot

Straight forward and friendly

Nicole and the team at DB Roberts are always super friendly and approachable, and have been right from the start. Everything has been straightforward and hassle free as tenants, it's easy to get a hold of them when you need to and communication is a breeze.

Kym · 15 June 2024

★★★★★ 5/5

Trustpilot

Forever home secured with DB Roberts and Sue

Sue was great from start to finish. The purchase of our dream home was elongated due to an extensive chain but Sue kept us up to date and chased updates when needed. We are now in our forever home and couldn’t be happier.

Dan · 20 September 2025

★★★★★ 5/5

Trustpilot

We have recently started working with…

We have recently started working with DB Roberts. They now manage our rental property and I must say they have been very professional from the start. Very efficient and sort everything out!! Will definitely be using them again in the future!

Ricky · 28 February 2026

★★★★★ 5/5

Trustpilot

Our Transaction has been organised, controlled, & informed throughout.

Lisa and the team were able to arrange for us to view within less than 12 hours, got our property on the market in 24 hours, agreed a sale in 5 working days and negotiated our onwards purchase within 1 Day. We have had support obtaining a mortgage and have been referred to a conveyancing firm who have completed initial paperwork immediately. As far as selling and buying a property goes, we couldn't have had a better experience. Communication throughout has helped manage our expectations and reduced stress. Strongly recommend using DB Roberts. Hopefully our sale and purchase continues to progress as smoothly.

Joe · 29 April 2024

★★★★★ 5/5

Trustpilot

Great team work!

We have now been dealing with DBRoberts for about 7 years. Selling, buying - but mainly trusting them to help & support us with our rental properties. We can not rate them highly enough. Lisa is our ‘go to’ & she is supported by a great team of friendly, helpful, supportive, professional & knowledgable people. Most recently, we needed help & support in finding a new tenant as our current one had been successful in buying her own home. DBRoberts had found her for us in 2020 & she was a joy, so when she moved on we turned once more to DBR without hesitation. This time, my contact was Tia - & what a great job she has done. She has supported, guided & advised us through the whole process & kept us informed at every step. She has been a delight to deal with & a great part of the team. Once again, the team have found us what we think will be great tenants who will be moving in very soon with the minimum of delay so that there is hardly any break between our tenants - just enough time for our property to be inspected & any small jobs it needs doing to keep it in A1 condition. In this part of the process, we were supported very well by Alison, who we have come to trust as a good judge of character - & Lisa is always there as a guiding hand who oversees the whole thing. We feel confident that our new tenants will work out well - but we also know that if we have any problems or issues at all, once again, DBR will be there to help & support us through whatever it is. We also appreciate that they will be there to help our tenants too & we hope that they have felt supported, well advised & helped by DBR too. We like to think we are a team working together so that all concerned have a good experience. For us, we believe that DBR certainly achieve that.

David · 25 April 2024

★★★★★ 5/5

Google

Miah has been really helpful with all our enquires and helped us on our journey of buying a new home.

Laura · 7 June 2025

★★★★★ 5/5

Trustpilot

Exceptional Service and Smooth Sales Process

I recently had the pleasure of engaging with DB Roberts for the sale of my house, and I couldn't be more impressed with the service I received. From start to finish, they demonstrated professionalism, efficiency, and a genuine commitment to customer satisfaction. One standout individual who deserves special recognition is Jessica. Her exceptional customer service and account managing skills truly made all the difference. Jessica went above and beyond to ensure a fast and smooth sales process. Her attention to detail, proactive communication, and willingness to address any concerns or questions promptly were truly commendable. She took the time to understand my needs and preferences, and she worked tirelessly to meet them every step of the way. Throughout the entire process, Jessica exhibited a high level of professionalism and dedication. She was always accessible and responsive, providing regular updates and guidance to ensure everything progressed smoothly. Her knowledge of the market and expertise in sales negotiation were evident, and I felt confident knowing she was representing my interests. Thanks to Jessica and the team at DB Roberts, what could have been a stressful experience turned out to be surprisingly seamless and hassle-free. Their commitment to excellence and personalized approach set them apart from other agencies I've worked with in the past. In conclusion, I wholeheartedly recommend DB Roberts to anyone looking to buy or sell a property. And to anyone fortunate enough to work with Jessica, you can rest assured that you're in capable hands. Her dedication, professionalism, and exceptional customer service truly make her a valuable asset to the team.

Daryl · 16 April 2024

★★★★★ 5/5

Trustpilot

professional service

Always a professional service provided by Lisa, Nicole and the team there.

Graham · 29 May 2026

★★★★★ 5/5

Trustpilot

Nicole and the whole team were an…

Nicole and the whole team were an amazing help throughout the whole process from beginning to end, great customer service skills from the whole team. Very helpful and informative of the whole process. The first time I’ve dealt with D B Robert’s, but would definitely recommend to landlords and tenants alike a great team of people

Lauk · 24 June 2026

★★★★★ 5/5

Google

Very professional & on the ball. Tia from dbroberts telford as been brilliant!

David · 3 September 2026