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★★★★★
430 reviews across 2 platforms
30 Market Street, Wellington TF1 1DT
DB Roberts's Wellington office at 30 Market Street is rated 4.7 out of 5 across 430 reviews on two platforms, including 150 Google reviews rated 4.8. The 280 Trustpilot count is for the whole business. Checked 9 October 2026.
One of our longest established offices having first opened in the market town in 1964.Wellington is one of our Telford network of offices and is located on Market Street with convenient access and parking close by.
Every review we hold for the Wellington office, from every platform, shown as written. First names only.
5/5
TrustpilotI had a great experience throughout the…
I had a great experience throughout the process and couldn’t be happier with the service I received. Megan Hickling, at DB Roberts, was professional, friendly, and extremely helpful from start to finish. She was always quick to respond, kept me well informed, and made the whole process smooth and stress-free. I would highly recommend Megan and the team at DB Roberts to anyone looking for a reliable and efficient lettings service.
5/5
GoogleSo far, our experience with DB Roberts Estate Agents has been really positive. The team has been professional and helpful throughout, and communication has been clear and timely. A special shout-out to Tia, who has been brilliant to deal with, friendly, knowledgeable, and always happy to help. She’s made the process much easier and far less stressful. Looking forward to seeing things through to completion.
5/5
GoogleI have worked with DB Roberts Lettings for many years. They have always displayed unmatched professionalism and taken a proactive approach to managing my tenancy, helping me immensely to stay on top of any letting issues that have arisen. I have been particularly impressed with both Lisa Edwards and Nicole Stiller. They never wait for a problem to escalate; whether it’s providing detailed property reports, mediating tenant issues, or navigating complex maintenance, their communication is meticulous. Any delay in rent is addressed immediately, and payments are always processed very quickly. They have a remarkable ability to manage contractors and resolve issues efficiently. I truly feel that they have proven time and again to have my best interests at heart. My rental property is in safe hands, and I cannot recommend them highly enough.
Thank you so much for taking the time to leave such a detailed and thoughtful review, Patrick! It is great to hear this feedback from someone who has worked with us for so long. We know how important it is to have peace of mind when it comes to property management, and we are pleased to provide that for you. We will be sure to share your kind words with Lisa, Nicole, and the rest of our Lettings & Property Management team. Thank you for your continued trust in DB Roberts.
5/5
GoogleNicole was very pleasant and helpful when I called to check on my application update. She was patient while I looked for the information she requested. Thank you Nicole Stiller. Agnes-Janet Chirimanzi
We really appreciate the feedback! We’re delighted that Nicole was able to make the process a pleasant one for you. We'll be sure to share your kind words with her!
5/5
GoogleClaire was fantastic today. Very thorough with the house inspection. Was very friendly and took time to chat with us and my autistic non verbal 5 year old.
Hi Amanda, thank you so much for this wonderful feedback. We’re so glad Claire could make the inspection a positive experience for you and your son.
5/5
TrustpilotDB Roberts & Partners 100% the best
DB Roberts & Partners is the first agency to provide an application for tenants where complaints about the property can be made, and with 100% involvement of agencies that do everything possible to resolve the complaint as quickly as possible. Nicole Stiller is one of the agents who personally solved my complaint in one day and not just once but every time I had a problem, so therefore the agency is a top one and there are wonderful and helpful agents. Thank you from the bottom of my heart and I wish the agency to prosper more and more.😊
Thank you so much for your wonderful feedback! We'll pass on your kind words to Nicole and the rest of the team.
5/5
TrustpilotWe’ve had such a positive experience…
We’ve had such a positive experience working with Katie Dennant from DB Roberts. From the very start, she has been friendly, professional, and incredibly helpful in guiding us through the process of putting our house on the market. Katie took the time to explain everything clearly, answered all our questions with patience, and made the whole experience feel smooth and stress-free. Her knowledge of the local property market and attention to detail gave us real confidence that we were in great hands. We’re so grateful for all her support and would highly recommend Katie and the DB Roberts team to anyone looking to sell their home!
5/5
GoogleRebekah was delightful to deal with, efficient and attentive. Highly recommend
Thank you for taking the time to leave such lovely feedback. It’s great to hear that Rebekah made such a positive impression and was there to make things as straightforward as possible. We really appreciate the recommendation and will make sure Rebekah sees your kind words!
5/5
GoogleI had a fantastic experience working with Ketan from Cameron. From start to finish, he was incredibly helpful, professional, and went above and beyond to ensure the rental process was seamless. He communicated clearly and handled everything with great efficiency. I’m confident that his high level of support will continue right through to the move-in date and beyond, as he’s proven to be someone who really looks after his clients. I highly recommend reaching out to Ketan if you are looking for a stress-free move!
Hi Roba, It was a pleasure assisting you. Ketan Tailor MARLA Lettings Director
5/5
GoogleEffective and informed day to day management with sound practical advice when issues arise. Response is always prompt and always helpful. Impressed with Bethany's attention to detail.
Hi Linda, thank you for the feedback. We understand how important prompt and informed management is for our Landlords, especially when issues arise. It’s wonderful to hear that Bethany and our Property Management team have provided the sound advice you need.
5/5
GoogleClaire was very friendly and helpful and easy to talk to. She was very professional and took an interest in our concerns .
Thanks for the 5 stars, Simon! It’s great to hear Claire took such good care of you. We'll be sure to pass your kind words on to her.
5/5
GoogleWe recently rented a one-bedroom flat with the help of Nicola, and the whole process was smooth and stress-free. Nicola was extremely nice, professional, and helpful from start to finish. She guided us properly through every step, answered …
Hello Manpreet, Nicola was so pleased to see your review, thank you for taking the time in … More
5/5
Trustpilotprompt and effective
Effective and informed day to day management with sound practical advice when issues arise. Response is always prompt and always helpful. Impressed with Bethany's attention to detail.
Thanks for the review Linda! It's great to hear you're happy with our Property Management and we'll be sure to pass your thanks to Bethany for her hard work.
5/5
GoogleSue was so helpful and very responsive at finding houses within our criteria and arranging viewings. Would like use if I was selling in the future
Hi Rachel, thanks for the great feedback! Sue is a brilliant member of our Wellington team, and it’s wonderful to hear she made your search so much easier. We appreciate the recommendation!
5/5
TrustpilotRental - when the tenancy isn't working
Like insurance, you only know how good a Letting Agent is when there is a problem with the tenancy. Have rented the same property via DB Roberts for nearly 20 years with few problems with changeovers, etc. Sadly the last tenant didn't fulfil the obligations of their agreement, including non-payment of rent. DB Roberts were extremely thorough with their paperwork and dealing with the tenant. They also arranged the flat clean-up and refurbishment, in a very short window, so that the property could be returned to the market within 10-days. As a private landlord, this took a huge amount of the stress away. Would suggest any landlords strongly consider take out the rent guarantee and insurance, as getting property returned is only getting more complex
Thank you for sharing your experience as a long term landlord with DB Roberts. We appreciate your trust in us over the past 20 years and look forward to continuing to support you with your rental property needs.
5/5
TrustpilotNicole is always friendly and polite
Nicole is always friendly and polite. She is able to organize contractors and tenancy agreements and remedy any issues arising as required. Sometimes we have had more serious issues with one property at which point Nicole consulted with a senior team member and proceeded to resolve the issue in a capable manner. This shows that Nicole is able to work effectively both as a team member and independently. She is further able to liaise with a diverse range of people in a pleasant manner.
Thank you for sharing your positive experience with Nicole! We'll be sure to pass along your kind words to Nicole and the team.
5/5
TrustpilotClaire is very knowledgeable about the…
Claire is very knowledgeable about the marker and offers information about that. She knows how to present a property and also knows who is the landlord and what they expect from future tenants. Great service.
5/5
GoogleClaire was very helpful , respectful and nice during the inspection , a good listener too.
Thank you for your kind feedback! We’ll be sure to pass your lovely comments on to Claire!
5/5
Trustpilotfirst time landlord
As a first time landlord, I have found that the help from DB Roberts was very efficient and muchly appreciated. I have personally dealt with Nicole and Tia whom where more than happy to help with all my questions, via prompt replies delivered with great advice. The process from start to having new tenants in my home was very quick and thorough. Thank you again.
5/5
GoogleHave really appreciated the support of Ashleigh and Sue, throughout what turned out to be a longer purchase process than anticipated. They have both reassured me when I have needed it that we would eventually get there and tried extremely hard to keep communications going with all parties.
Thank you for your lovely review! We are happy to hear our team have been reassuring and supporting during the process. Thank you for choosing DB Roberts!
5/5
GoogleAlison is efficient, and polite, and fun 😁 cant ask for better …
Thank you for your lovely feedback! We’ll make sure your kind words are passed on to Alison!
5/5
GoogleTia has been great! Always updating me and calling me back promptly
Thank you for your lovely feedback! We’re so pleased to hear Tia has kept you updated and been quick to respond throughout. We’ll be sure to pass your kind words on to her!
5/5
GoogleI had an excellent experience working with Miah From start to finish, she is very professional, knowledgeable, and always had my best interests in mind. Her communication was prompt, and she guided me through every step of the process with patience and expertise. I highly recommend Miah and DB Roberts to anyone looking for a reliable and dedicated property agent. Thank you for making the experience smooth and stress-free…
5/5
TrustpilotHouse Sale
Adam was able to smoothly walk my Nan through her sale and achieved the asking price within just 3 days of the house being put up online. Adam spent time explaining everything calming and effectively to my Nan who by her own admission doesn’t understand the process and Adam since the sale has taken it upon himself to assist my Nan with dealing with Solicitor whilst I live so far away.
Thank you for sharing your experience with Adam! Your feedback is greatly appreciated, and we're here to assist your Nan every step of the way. Please don't hesitate to reach out if there's anything else we can do for you both!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
DB Roberts's Wellington office has 430 reviews across two platforms: 150 on Google, 280 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
DB Roberts Wellington is rated 4.7 out of 5 across all 430 reviews, and 4.8 out of 5 on Google from 150 reviews, checked 9 October 2026.
DB Roberts Wellington, 30 Market Street, Wellington TF1 1DT.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.