Trusted Agent profile · Watton

Sowerbys Watton reviews

4.5

★★★★★ Excellent

202 reviews across 2 platforms

54 High Street, Watton, IP25 6AE

Sowerbys's office in Watton, at 54 High Street, is rated 4.5 out of 5 across 202 reviews on two platforms, including 146 Google reviews rated 4.7.

Google logo

4.7 / 5

146

Reviews on Google

This office

Trustpilot logo

56

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Watton office, from every platform, shown as written. First names only.

5/5

Google

My wife and I recently purchased a property in Norfolk through Sowerbys. Despite all the issues with Covid, we were kept fully informed and were extremely well looked after by Joanna who worked with laudable tenacity to get things over the line. Joanna has a work ethic like we have not experienced before with Estate Agents, and is cognicent of all sensitivities and concerns of both parties, and manages them well to achieve desired outcomes. This included working evenings and days off to enable us to achieve our goal, which has inspired us to decide to use Sowerbys when we need an agent in the future. Keep up the fantastic work and thank you so much for helping us realise our dream.

Dave · 17 June 2021

Agent replied · 16 June 2024

Thank you very much for taking the time to leave such a lovely review! We're delighted that you had such a positive experience with us and that Joanna was able to help you through the process. We will be sure to pass on your kind comments!

5/5

Google

I can not recommend Louie from Sowerbys enough!! He was super helpful throughout the whole process and answered all of my questions and concerns. Thank you Louie!!

Casey · 6 August 2024

1/5

Google

Looking to sell my home and have contacted Sowerbys (using their online forms) 3 times in the last 2 weeks. Not a single response/follow-up call to any of them! Likewise when I was looking to buy last year, I called the Watton office about viewing a property, and never received a call back. Doesn’t give confidence from a buying or selling perspective!

Sarah · 17 June 2023

Agent replied · 16 June 2024

Hi Sarah. We are so sorry about this. Unfortunately we have been experiencing some technical issues with our online forms and sadly our branches have not been receiving them. We are now looking into this and have no doubt this will not happen again. Again, many apologies and sorry for any inconvenience caused!

5/5

Google

The team at Sowerbys were excellent to deal with throughout the sale of our property. Zoe Ryder in particular was an absolute pleasure handling our case and was outstanding in working through some real challenges during the conveyancing. Without doubt she held the whole chain together with excellent communication and giving very sound advice. We are so so grateful! Chris & Malika

Chris · 17 June 2023

Agent replied · 16 June 2024

Thank you for this review!

4/5

Google

Just made a purchase of land through the Watton branch When I had a query it got answered quickly Purchase went through very quickly due to the work Sowerbys did in the background Gerry

Gerry · 17 June 2020

Agent replied · 16 June 2024

Thank you very much for taking the time to leave us a review! We are glad everything went through smoothly and quickly.

1/5

Trustpilot

Misrepresentation at its worst

We were advised by one of their negotiators to view a house which was 200 miles + from where we live on the understanding that it had architectural merit and charm. At no point during our two phone conversations did the Sowerbys representative mention the words “might benefit from some updating” when the actual sad truth was that the house needed 200k spending on it with, potentially, no positive results at the end of the renovation. I know that estate agents tend to see every property through rose tinted glasses but in this case they would have needed to convince Stevie Wonder that the property had any potential. They are refusing the refund us the cost of our trip as they feel “clients who saw the house had a positive experience”. This statement does not seem to gel with the fact the house has now been on the market three times in the last four years and has still failed to sell. Sow’s ear and silk purse come to mind.

Richard · 13 April 2024

5/5

Google

Having purchased a house through Sowerbys I was fortunate enough to have dealt with Katie. She has been most helpful from start to finish, always on hand to help with any queries. Massive thanks Katie Carol

Carol · 19 December 2023

5/5

Google

I highly recommend Louie, his attention to detail and knowledge is amazing. Very reassuring throughout the process and was there for my every need.

Freya · 6 August 2024

5/5

Google

Used Sowerby's for the sale of our property and the purchase of our new one. Not sure what we would have done without Kate & Terie. Great team :) Thank you all so much xx

Mel · 21 October 2024

Agent replied · 9 November 2024

What a lovely review! Thank you for taking the time to leave us this great review.

5/5

Google

A great experience with Sowerbys. Main point of contact was with Louie White who was very friendly and helped us to achieve what we wanted. Offer accepted this week, thankyou Louie!

Francesca · 3 December 2024

Agent replied · 9 January 2025

Thank you so much for leaving us this review. We really do appreciate you taking the time and to hear that you have had such a great experience with our Watton team and in particular Louie. How exciting, here is to 2025...

5/5

Google

I live in Rochester, which is 2 hours from the area I was looking in Norfolk I contacted Joanna about a couple of properties. She provided the details and background of the properties in an informative and professional manner. She always promptly replied to any emails I sent requesting properties or further information. She arranged several viewings at short notice. I would definitely recommend Sowerbys in Watton if you are looking for a friendly, professional agent.PositiveResponsiveness, Professionalism

Brian · 28 August 2020

Agent replied · 16 June 2024

Thank you very much for taking the time to leave such a great review! We're delighted that you had such a positive experience with us and that Joanna was able to help you so well. We will be sure to pass on your comments to her and the rest of the team!

5/5

Google

We purchased our home through Sowerbys, Watton. We were moving from Essex so much of the correspondence and communication was done remotely. Our move was not straight forward but the professionalism, patience and perseverance from the team at Watton saw us through it. Any email or telephone query was always answered in a timely fashion. Jess, on more than one occasion, went above and beyond to see things move forward for us. We are extremely grateful to her. And now we out very happy in our new home. Thank you Sowerbys!

Mark · 18 June 2019

Agent replied · 16 June 2024

Thanks for the fantastic review. We are delighted Jess and the team in Watton provided such a great service. We pride ourselves on not being stereotypical agents, so it makes us really happy when people recognise this.

5/5

Google

Kate was so helpful and quick to respond with any questions I had about the property. I couldn’t recommend Kate or Sowerbys enough!! Thank you!! X

Charlotte · 17 May 2024

5/5

Google

Kate in Watton Sowerbys has been a big help to me and has supported us to get though this I want to thank you Kate

Tiago · 2 June 2024

4/5

Google

Helpful, attentive and professional - our experience has been a good one and we're pleased to be able to add this positive review of Chana Bush and her team

Andy · 17 June 2020

Agent replied · 16 June 2024

Thank you for leaving a great review! We are so pleased that everything went well and will pass on your comments to Chana and the rest of the Watton team.

5/5

Google

We chose Sowerbys to market our late parents home, from the first contact through to marketing and sale the whole team were very professional. Not only did they achieve the asking price for us they kept us updated all through the difficult days of Covid-19. We would highly recommend them to anybody looking to sell or purchase a property. A big thank you particularly to Joanna and Chana who worked so hard on our behalf.PositiveProfessionalism

Chrissy · 28 August 2020

Agent replied · 16 June 2024

Thank you so much for taking the time to leave a review! We're delighted that you had such a positive experience with us and that everything went smoothly, despite Covid-19. We will be sure to pass on your kind comments!

1/5

Google

Branch arranged viewings for a rental property in griston after telling us we couldn’t not make an application without viewing we where told that the only viewing where going to take place into 27 August 2024 due to the tenants not allowing viewing until then The have now let agreed with out letting us know that or bothering to cancel our appointment. Clearly too bone idle

H · 20 August 2024

1/5

Trustpilot

A really poor experience with Sowerbys.

Lynn · 11 May 2026

5/5

Google

Top class service from Hayley at Sowerbys. Outstanding. I can thoroughly recommend Sowerbys and Hayley in particular who was instrumental in securing a difficult sale. Very skilled in terms of negotiation and super efficient throughout. I felt very well looked after. Thank you.

Will · 18 January 2024

Agent replied · 16 June 2024

Thank you Will for leaving us a review. I am glad we had a great team that could offer you the support you needed!

5/5

Google

highly recommended special thanks to Kate from watton branch. She is really helpful and responsive in each step. Superp estate agent

Ladylyn · 17 May 2024

5/5

Google

Kate (Sowerbys Watton Branch) was amazing! As a new moving family, i thought we’ll be having a hard time looking for our place to move in. But everything was as smooth as it is because of her. He helped us a lot from finding our place as soon as possible. Helping us out with everything! She’s very kind and understanding. You’re in good hands!

Madelle · 13 August 2024

5/5

Google

A big thank you to Jessica and all her colleagues for getting me through a difficult move. I appreciated all the help and support at a challenging time.

Vivienne · 19 December 2023

5/5

Google

The whole team at Sowerbys was extremely helpful in helping us to market our property and buy the next. Everyone worked hard to keep the chain moving and Zoe, in particular, was on hand to keep us up to date. Thank you for an excellent service and a calm, professional approach.

Claire · 17 June 2023

Agent replied · 16 June 2024

Thank you so much for leaving this review! We are so happy to have helped you!

5/5

Google

My wife called in earlier this month and spoke to Louie White on the phone and he was amazing, very professional young man and very helpful.

Tom · 18 January 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sowerbys's Google reviews

Questions about Sowerbys Watton

How many reviews does Sowerbys Watton have?

Sowerbys's Watton office has 202 reviews across two platforms: 146 on Google, 56 on Trustpilot (across the whole business).

What is Sowerbys Watton's rating?

Sowerbys Watton is rated 4.5 out of 5 across all 202 reviews, and 4.7 out of 5 on Google from 146 reviews.

Where is Sowerbys's Watton office?

Sowerbys Watton, 54 High Street, Watton, IP25 6AE.

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