Every review we hold for the Watton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotA lovely afternoon viewing properties in Norfolk
Recently, my husband and I were viewing properties in Castle Acre, Norfolk. An excellent young estate agent, by the name of Joseph Fowler, from Sowerbys Kings Lynn, accompanied us. Joe was warm, welcoming, professional, and very knowledgeable about the homes we visited. His enthusiasm for his role was most impressive. The following day, he sent us a detailed email providing additional information about the village itself, as well as expanding answers to questions we had asked during our viewings. Five stars to Sowerbys for providing such a superb staff member to look after us during our search for a new home. Thank you very much.
Diane · 12 August 2026
Agent replied · 24 September 2026
Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that Joe made your afternoon of viewings such a positive experience and was able to help with further information afterwards. We'll be sure to pass your kind comments on to him. We wish you and your husband all the very best with your search for your new home.
★★★★★ 5/5
TrustpilotAn Efficient and professional Estate Agent.
I have only been using Sowerbys for a short time but they have successfully found a buyer and have swiftly moved onto negotiations. I have found them polite and helpful especially Louie who is my first point of contact. I have been kept constantly updated as to all progress which has been very much appreciated. The whole team deserves praise. Very happy with my choice of Estate Agent.
Trisha · 8 September 2026
Agent replied · 24 September 2026
That's so lovely to read and we agree and always tell Louie what a polite young man he is. We're very proud of him and so pleased the whole team have done a good job for you. We wish you all the very best for the future.
★★★★★ 5/5
TrustpilotThank you Spencer for your time & honesty
Thank you to Spencer for being willing to give up his time to help me (with advice not just on the local market but on who to use to clear the house, how to present it) even though he knew he ultimately wasn’t the right agent to sell for us. He was very generous with his time and knowledge and we appreciate his straightforwardness and his advice.
Matthew · 28 August 2026
Agent replied · 24 September 2026
Thank you so much for your lovely review. It’s wonderful to hear how generous Spencer was with his time and advice, particularly in helping with the wider practicalities around preparing the house as well as the local market itself. We know he’ll really appreciate your kind words. Thank you again for taking the time to share them, and we wish you all the very best with the sale.
★★★★★ 5/5
TrustpilotTerie has been great!
Terie has been very helpful in getting both the sale of our house and the purchase of our new property through to exchange. She regularly chased the solicitors and kept us up to speed on the progress. She was approachable, friendly and always responded really quickly. We really appreciate all her help. She is an asset to Sowerbys
L · 27 August 2026
Agent replied · 24 September 2026
Thank you so much for your lovely review. We’re delighted to hear how helpful Terie has been in keeping both your sale and purchase moving, and that her regular updates and quick responses made the process that bit easier. We’ll be sure to pass your kind comments on to her. Thank you again, and we wish you all the very best in your new home.
★★★★★ 5/5
GoogleFantastic service from Terie Hurrell with the sale of our house. It has not been the easiest of processes but Terie has been there for us, every step of the way. This lady never stops until she gets the right answers and in our case, gets exchange of contracts completed. We cannot recommend her enough. Sowerby’s are not the cheapest of agents but with Terie Hurrell on your side, you certainly ‘get what you pay for’. Thanks so much for all your help Terie.
William · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your thoughtful review.
We’re delighted to hear that, despite the challenges along the way, you felt fully supported throughout your sale. Terie’s determination and commitment to getting the right answers and seeing things through to exchange are exactly what we strive for.
We truly appreciate your recommendation and your trust in us. It was a pleasure to help you move forward.
★★★★★ 5/5
TrustpilotFirst Class and Friendly
All of the staff at Sowerbys in Holt are friendly, professional, capable and attentive. Despite a somewhat drawn out negotiation and exchange of contracts, Joanna, Hana, James and the team remained calm under pressure, even if at times my nerves were fraying! I'd certainly use Sowerbys again and would unreservedly recommend them.
John · 20 August 2026
Agent replied · 24 September 2026
That's great to hear. Thank you for your lovely comments about the Holt team. We wish you every future happiness.
★★★★★ 5/5
TrustpilotWe found our perfect home through…
We found our perfect home through Sowerbys. Ellie Archer was fantastic all the way through. She had so much knowledge of the properties we viewed and was able to answer all the questions we had. She was always at the end of the phone when needed and so lovely to speak to!!
Lucy · 20 August 2026
Agent replied · 24 September 2026
Thank you so much we will be sure to pass your lovely comments onto Ellie.
★★★★★ 5/5
TrustpilotFantastic
Terie has been absolutely fantastic throughout our move. I really appreciated her weekly updates, which kept us informed and reassured every step of the way. She was always happy to chat if we had any questions or needed anything, and I truly feel she went above and beyond.
Nick · 15 September 2026
Agent replied · 24 September 2026
Thank you so much for your wonderful review. We’re delighted to hear that Terie’s regular updates and support helped keep you informed and reassured throughout your move. We know she’ll really appreciate your kind words and hearing that she went above and beyond for you. We wish you all the very best in your new home.
★★★★★ 5/5
TrustpilotKATIE HUGGINS is excellent
KATIE HUGGINS is excellent at her job....this past year she has helped us so much and made the process of selling our property easy, informative,kind, and reliable. .as it became very stressful at times.....she helped with the after sales.Katie is a huge asset to your company and we hope you value her
MRS · 14 August 2026
Agent replied · 24 September 2026
We most certainly do value her and thank you for your lovely comments.
★★★★★ 5/5
TrustpilotI cannot recommend Sowerbys enough…
I cannot recommend Sowerbys enough especially Ellie. Ellie has been very supportive during the purchase of my house. Whenever I have needed to call, the team have always been so helpful although Ellie has been my main point of contact. Highly recommend!
Tracey · 17 September 2026
Agent replied · 24 September 2026
Thank you so much for your lovely review and recommendation. We’re delighted to hear how supportive Ellie has been throughout your purchase, and that the wider team have always been on hand to help when needed. We’ll be sure to pass your kind comments on to Ellie, and we wish you every happiness in your new home.
★★★★★ 4/5
TrustpilotThank you Ellie for being on hand and…
Thank you Ellie for being on hand and helping us through our purchase. Always a pleasure to chat with you, your charming disposition and ever helpful nature being qualities of value in this seemingly automated age. Personal service always wins. Steve & Fiona Dickinson.
Steve · 19 August 2026
Agent replied · 24 September 2026
Providing a personal service is number one on our priority list. We're so pleased that Ellie was able to make the process easier for you. Thanks for taking the time to leave a review.
★★★★★ 5/5
TrustpilotThank you!
Only positives to say about Sowerbys and especially Terie when it comes to completing on a house chain recently. Terie is highly professional, providing invaluable communication and drive to make the process as smooth as possible.
Eva · 28 August 2026
Agent replied · 24 September 2026
Thank you so much for your lovely review. We’re so pleased to hear that Terie’s communication and support helped keep everything moving and made the process as smooth as possible. We’ll be sure to pass your kind comments on to her. Thank you again for taking the time to share your experience with us.
★★★★★ 5/5
TrustpilotProperty sale
We have just sold a property with Sowerbys. The process was extended due to changes of finance within the chain. The property was sold to a cash buyer with no mortgage, obviously at a discounted rate. This was not the case. A long and meadering process insued with eventual successful completion. Sowerbys acted very professionally during this process and we would use them again to sell future properties within our portfolio. This process needs urgent Goverment review within England, a deal should be made and honoured subject to survey with no recourse from either side. This is the reason we buy the majority of our property in Auction as when the hammer falls the contract is exchanged. dg
David · 18 September 2026
Agent replied · 24 September 2026
Thank you for taking the time to share your experience. We’re pleased to hear that, despite what became a lengthy and complicated process, you felt our team handled the sale professionally throughout and helped bring it to a successful conclusion.
We also appreciate your wider comments about the conveyancing process and the uncertainty that can arise before exchange of contracts. We understand how frustrating this can be for buyers and sellers alike. Thank you again for your kind comments and your confidence in Sowerbys. We’d be very happy to assist with any future properties in your portfolio.
★★★★★ 5/5
GoogleSowerby’s have been extremely helpful with the sale of our house. There have been a number of difficulties but they have been happy to help resolve issues whenever needed.
I particularly appreciate having a dedicated contact in the office, in our case Louie White. It means that there is always somebody who fully understands your situation. Other members of staff are there to help when he is away, but Louie is normally available and is efficient & helpful. Greatly appreciated.
Steve · 25 March 2025
Agent replied · 25 May 2025
Thank you for taking the time to leave us a review. We are so pleased that Louie and the team have been so helpful throughout.
★★★★★ 5/5
TrustpilotTerie and the team were very responsive…
Terie and the team were very responsive and helpful, making the process of buying a new home smoother and quicker! Thank you all.
Ms · 10 August 2026
Agent replied · 24 September 2026
Thank you so much for your lovely review. We're so pleased to hear that Terie and the team helped make your purchase a smoother and quicker process. We’ll be sure to pass your kind comments on to them, and we wish you every happiness in your new home.
★★★★★ 5/5
TrustpilotAlison and the team at Sowerbys were…
Alison and the team at Sowerbys were exceptional, from the first viewings to completion.
Andre · 23 September 2026
Agent replied · 24 September 2026
We're so pleased the Hunstanton team looked after you so well. Thanks for the fantastic review.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Sam Jones was extremely helpful and efficient. Highly recommend Sowerbys to everyone.
Andrew · 26 August 2026
Agent replied · 24 September 2026
Thank you so much for your lovely review and recommendation. We're delighted to hear that Sam was so helpful and efficient, and we’ll be sure to pass your kind comments on to him. We really appreciate you taking the time to share your experience with us.
★★★★★ 5/5
GoogleAfter a very poor service from Abbot’s we changed our agent to Sowerby’s. They couldn’t have been more different!! They sell themselves on an attentive, professional service and we received this at every step from Louie and the rest of the team.
We have now sold our house and have absolutely no hesitation in fully recommending Sowerbys to anyone looking for an estate agent!
Thanks Louie, you did a fantastic job! 👏👏👍
Steve · 26 March 2025
Agent replied · 12 June 2025
Thank you so much for taking the time to leave us this review. It really was a great review to read and it is fantastic to hear you had such a great experience with Louie and team Watton, thank you.
★★★★★ 4/5
TrustpilotTerri was very good and communicated…
Terri was very good and communicated well throughout the process. Thanks
David · 11 September 2026
Agent replied · 24 September 2026
That's what we like to hear. Thanks for the positive feedback.
★★★★★ 5/5
TrustpilotAn excellent experience.
We instructed Sowerbys Estate Agents to place our property on the market for sale and the whole experience from instruction to exchange of contracts was seamless, enjoyable and stress free. The team at the Holt office were constantly in contact with updates and feed back on viewings and at no point did we ever left wondering how things were going.
Peter · 11 August 2026
Agent replied · 24 September 2026
Thank you so much for taking the time to leave such a wonderful review. We're delighted to hear that the team at Holt made your sale feel seamless and stress free from instruction through to exchange. We'll be sure to pass your kind comments on to Joanna and the rest of the team. Thank you again for choosing Sowerbys, and we wish you all the very best for the future.
★★★★★ 5/5
GoogleWould recommend Terie to anyone selling a house through Sowerbys. She kept things progressing, chasing solicitors and keeping everyone informed. Works really hard on your behalf. Thank you Terie!
Eleanor · 9 April 2026
Agent replied · 16 April 2026
Thank you for the recommendation and taking the time to leave us this review, we really do appreciate it.
★★★★★ 5/5
GoogleWe couldn't be more delighted with the service received from Sowerbys from the first introduction. Once our sale was agreed we were passed onto the lovely Terie who couldn't have been any more on the ball. She kept us informed at every step, chased who needed to be and most importantly tried to help wherever she could. Terie you are a great asset to Sowerbys and would have no hesitationin recommending you to family and friends. I will miss hearing your voice on the phone!!
Sabrina · 16 March 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful review.
We’re delighted to hear you were so pleased with the service from the very first introduction through to completion. It was great to read that Terie was keeping everyone informed and ensuring things kept moving which is exactly what she does best.
Your recommendation means a great deal to us.
★★★★★ 5/5
GoogleTerie is an absolute gem and a credit to your company! She goes above and beyond and we cannot thank her enough for everything she has helped us with so far!
Kirst · 16 March 2026
Agent replied · 16 April 2026
Terie really does go above and beyond and like you we are so grateful to her and the Sowerbys team. Thank you for taking the time to leave us this review.
★★★★★ 5/5
GoogleExcellent service throughout our property purchase - many thanks to Terie who has kept us informed and up to date throughout the process, via emails and phone calls. Highly recommended :)
Nikki · 16 March 2026
Agent replied · 16 April 2026
Thank you for your review, we really do appreciate you taking the time to leave it for us. It was great to read that Terie has kept you ionformed throughout the process. Good luck in your new home.
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