Every review we hold for the Watford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn amazing company, and an amazing service from start to finish. Paul and Stephen were professional, proactive and easy to reach at all times. They did an exceptional job of selling our property. I would highly recommend Rolstons to anyone. Thank you both very much!
Fiona · 6 November 2024
Agent replied · 11 November 2024
Hi Fiona, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
All best wishes, Stephen and Paul
★★★★★ 5/5
TrustpilotFantastic People to Deal With
An amazing company, and an amazing service from start to finish. Paul and Stephen were professional, proactive and easy to reach at all times. They did an exceptional job of selling our property. I would highly recommend Rolstons to anyone. Thank you both very much!
Customer · 5 November 2024
Agent replied · 23 September 2025
Hi Fiona, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul and Stephen
★★★★★ 5/5
GoogleI'm 6 months late posting this but I moved house with a chain on a very tight timeframe and I couldn't have done it without Danielle. Her communication was excellent throughout, especially in the last crucial weeks and I trusted she really had my best interest at heart - I was very lucky to have her on my team. Thanks again for everything, Danielle :)
Joanna · 2 October 2025
Agent replied · 9 October 2025
Hi Joanna, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 5/5
TrustpilotI found Rolstons to be very easy to…
I found Rolstons to be very easy to deal with as the buyer, they communicated well and promptly addressed any queries over the entire process. Paul Gillespie dealt with my purchase and made it as hassle free as possible.
Zoheb · 20 January 2025
Agent replied · 27 May 2026
Hi Zoheb, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul
★★★★★ 5/5
TrustpilotI used Rolstons for lettings
I used Rolstons for lettings, and my property was rented with multiple offers within days. The service was very professional, and everything was very quick and smooth. I want to thank Breydon from Rolstons Lettings and Kerri from Property Management who made it happen. Excellent customer service. Thank you.
Jackson · 20 August 2024
Agent replied · 22 October 2024
Hi Sam, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.Warm regards, Paul
★★★★★ 5/5
GoogleRolstons were really helpful and efficient in marketing the house and finding a purchaser. Paul in particular was great in helping me chase solicitors to achieve timely completion and I have no hesitation in recommending them for selling property in the Watford area.
Gordon · 20 October 2024
Agent replied · 11 November 2024
Hi Gordon, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
All best wishes, Paul
★★★★★ 5/5
GoogleThank you Paul for your assistance, and your professional attention. It makes a real difference dealing with people who do what they say they will do, and keep us informed on the progress of the situation. I have no problem in recommending Rolstons for property sales etc.
Many thanks again, Mickey
Michael · 8 June 2024
Agent replied · 26 August 2024
Hi Michael,
Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul
★★★★★ 5/5
TrustpilotWe hadn’t moved house for 27 years
We hadn’t moved house for 27 years. The team at Rolstons from the initial meeting through to the sale and completion have been really helpful. Very good communication and professional throughout. Paul, Matthew, Holly and Scott were great. I wouldn’t hesitate in recommending the firm.
Simon · 17 September 2024
Agent replied · 22 October 2024
Hi Simon and Jacqui, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul
★★★★★ 5/5
GoogleRecently used Rolstons to sell my property, would definitely recommend as very efficient with great communication. The whole process was brought to a conclusion in a very timely manner due to the amazing input of Danielle the Sales Progression Manager
Rob · 13 April 2026
Agent replied · 16 April 2026
Hi Rob, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 5/5
GoogleRoyston’s followed through each step always available, lovely showroom office in central watford and welcoming
From the initial photos thank you Matthew to the viewings thank you Scott, Steven, Stefan, Kelly to the after sales thank you Paul
I know I sound like I’m at the Grammys but I’ve won my Oscar my beautiful new home
Thank you all the team
Elka · 19 September 2023
Agent replied · 15 June 2024
Hi Elka, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Kindest regards, Paul
★★★★★ 5/5
GoogleReally happy with the journey i experienced with Danielle from rolstons. She was great at communicating with us, updating us as and when necessary and making an already daunting process much easier for first time buyers like us.
Leila · 14 April 2026
Agent replied · 16 April 2026
Hi Leila, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 4/5
TrustpilotExperience from a first time buyer
As a first time buyer, I am greatly appericated with the support by Paul Gillespie. His professional knowledge and dedication smoothen the process and minimise the friction between all parties. would definitely recommond to any buyers looking to purchase a property in Watford.
Law · 9 September 2024
Agent replied · 22 October 2024
Hi Chun, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.Warm regards, Paul
★★★★★ 5/5
GoogleI had a fantastic experience with Rolstons. Breydon was extremely helpful in finding the ideal flat for me. He was always responsive and genuinely attentive to my preferences. I highly recommend Rolstons to anyone looking for a reliable and friendly estate agent.
Alicia · 19 August 2024
Agent replied · 26 August 2024
Hi Alicia
Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Breydon
★★★★★ 5/5
TrustpilotBy far the best agents in the area
By far the best agents in the area, and trust me, we tried most of them!
Paul has gathered the best team. Nothing is too much trouble and they really do know their stuff.
GemZaf · 19 December 2024
Agent replied · 27 May 2026
Hi Gemma, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul
★★★★★ 5/5
GoogleRolstons are the best ! We sold and bought through them. Their communication was always first class. We now have the house of our dreams thanks to Paul, Matthew and Scott. Totally professional yet friendly. Paul and Matthew were worth their weight in gold in the final stages before exchange. Thank you so much from all the Clarks
Howard · 19 September 2023
Agent replied · 15 June 2024
Hi Howard, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Kindest regards, Paul
★★★★★ 5/5
GoogleWe’re incredibly grateful to Danielle for all her help and guidance throughout the house-buying process. She was professional, knowledgeable, and always available to answer our many questions, whether by phone or email. Her support made a complex process feel much more manageable.
Lara · 16 February 2026
Agent replied · 16 April 2026
Hi Lara, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. … More
★★★★★ 5/5
GoogleRight from the beginning everyone in Rolstons were professional, friendly and efficient. They know the market and they worked hard to ensure they got my property on the market with great photos, they listened to my terms of requirement, and …
Anita · 16 February 2026
Agent replied · 16 April 2026
Hi Anita, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. … More
★★★★★ 5/5
GoogleDanielle supported us through the process of selling my father’s home with care and compassion. During what could have been a difficult time, she made everything feel more manageable. We always felt confident knowing she was working hard on …
Amanda · 16 February 2026
Agent replied · 16 April 2026
Hi Amanda, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. … More
★★★★★ 5/5
GoogleGreat service from all at Rolstons, always kept me informed every step of the way, were always quick to respond to any questions, and went above and beyond to ensure everything stayed on track.Highly recommend.
Simon · 26 March 2026
Agent replied · 16 April 2026
Hi Simon, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul
★★★★★ 5/5
GoogleHad the pleasure of working with Danielle recently. I found her to be experienced, professional and helped us in dealing with the most awful solicitors to get our sale over the line. I would recommend Rolstons.
Martin · 16 March 2026
Agent replied · 16 April 2026
Hi Martin, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 1/5
GoogleAfter providing our details over a weekend, we were told someone from sales would contact us on Monday. This did not happen, and after contacting ourselves again no one called back. Recently when asking whether the properties were still available the response from a member of the sales team was abrupt and rude, stating they she did know anything about this, and that the properties "were sold a while ago". It was then said our details were not on the system, and then cut me off when speaking. It was only when asking for their name that an apology for the situation was given.
KSa · 1 December 2024
Agent replied · 22 January 2025
Dear KSa, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. If you would like to contact us at paul@rolstons.co.uk we will be happy to look into this for you.
Many thanks, Paul Gillespie
★★★★★ 1/5
GoogleHighly invasive and unprofessional behaviour from Paul Gillespie, he has searched through properties listed on Rightmove, taken the postcode from the site, and house number presumably from the images to then aquire land reg title. He's then messaging people directly on LinkedIn about listings.
Whilst I'm not sure if this a breach of any privacy laws, it feels very invasive and predatory.
For someone with a long career in real estate (according to his own LinkedIn profile) you would assume he would use more moral tactics to gain clients
Nikhil · 16 February 2024
★★★★★ 5/5
TrustpilotDanielle and the team were great to…
Danielle and the team were great to work with and secure a property purchase.
Watford · 8 July 2025
Agent replied · 23 September 2025
Hi Reuel, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 5/5
GoogleDanielle assisted me through the purchase of my property. My solicitors were awful however Danielle stayed on top of everything, communicating to the seller, both sides solicitors and myself. She always knew what was happening and was readily available to speak to. Very good experience
Manan · 22 December 2025
Agent replied · 25 December 2025
Hi Manan, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
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