Trusted Agent profile · Watford

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Rolstons Watford reviews

4.7

★★★★★ Excellent

257 reviews across 3 platforms

One Kings Court, High Street, Watford, WD17 2ER

Rolstons's office in Watford, at One Kings Court, is rated 4.7 out of 5 across 257 reviews on three platforms, including 206 Google reviews rated 4.7.

Google logo

4.7 / 5

206

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

50

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Watford office, from every platform, shown as written. First names only.

5/5

Google

Rolstons estate agents have literally been amazing. I found them by chance on an internet search, made an enquiry and got an immediate phone call, the office is situated in Watford but I never had to go there as everything was managed at my convenience. Paul Gillespie was so great to deal with and his team were all working together to ensure the sale went as smoothly as possible. I didn’t have to wait long for an offer as my house was priced accurately according to the market, the whole process was dealt with in under ten weeks. Paul kept me fully updated literally each week. I can genuinely say this company is thoroughly professional and took all the stress of selling away from me. I would not hesitate to recommend them and if you want a straightforward, honest and dedicated estate agents Rolstons come fully recommended.

Tracy · 21 July 2023

Agent replied · 15 June 2024

Hi Tracy, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Kindest regards, Paul

5/5

Google

We were very happy with Rolstons in terms of helping us find an accommodation in Watford. Based on the houses that we saw, the house shown by Rolstons was quite decent and clean. Breydon & Holli who we were dealings with, were very helpful, pleasing and precise with information provided. Though there was a slight delay in getting the house keys due to pending electricity related certificate from owner, but Breydon made the alternative arrangements in contacting another contractor for early appointment and got us the keys without much delay. Rolstons made our house search easy and moving in to the house comfortable and smooth. When we reported maintenance issue, it was immediately attended with high importance which assures that Rolstons are managing the property with utmost care as well.

Sherin · 16 June 2023

Agent replied · 15 June 2024

Dear Sherin, thank you for sharing your comments with us, we appreciate your feedback. We look forward to continuing our journey together! Kind regards, Paul

5/5

Google

It was a pleasure doing business with Rolstons, they made the process of selling our house stress free, and were there to assist and support on the purchase of our new property, which we greatly appreciated as this was not straight forward. Would highly recommend Paul and his team. Thanks Paul and Scott for your support in keeping our stress levels at bay.

Cynthia · 27 June 2024

Agent replied · 26 August 2024

Hi Cynthia Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warm regards, Scott and Paul

5/5

Google

We bought our first house from them. There were snags along the way but Danielle was fantastic keeping us in the loop and sorting things out promptly. Very professional outfit.

Oliver · 2 September 2025

Agent replied · 9 September 2025

Hi Oliver, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warmest regards, Danielle

5/5

Google

Really good estate agents who communicate well. They were really accommodating to my sister and I as first time buyers. Many thanks to Danielle, who really helped with this process and make sure the sale progressed at a good speed as well as going above to help us in our situation. Thanks again and I really appreciate how we were held in this process.

Valerie · 8 August 2025

5/5

Google

I had a smooth and pleasure experience in purchasing my property with Rolstons. From the initial viewing to the final completion, the team had provided professional advices in flexible solutions. Paul and Scott were helpful and responsive, I had frequent updates from them and they are totally reliable. I highly recommend Rolstons.

SF · 3 December 2024

Agent replied · 23 December 2024

Hi Margaret, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warm regards, Paul

5/5

Trustpilot

We highly recommend Rolstons

Everyone at Rolstons were very helpful and friendly and all very professional when it came to marketing and selling our property. From Matthew who helped us at the start by patiently ensuring we marketed the property at the right price. To Scott and Tom and everyone else who brought potential buyers to our home to show it off. They were always in touch with us, giving us feedback, so we knew exactly where we stood with prospective buyers.

Customer · 26 August 2025

Agent replied · 23 September 2025

Hi Sandy and Ken, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warmest regards, Danielle and the Rolstons Sales Team

5/5

Google

Cannot thank Scott enough for his help in getting us a buyer. Was so patient and polite in his dealings with me. I was stressed throughout and was constantly being hounded by other agents who couldn't appreciate my personal circumstances. I have moved to my dream home thanks to Scott and Rolstons. Thank you!!

Michael · 28 October 2024

Agent replied · 11 November 2024

Hi Michael, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. All best wishes, Paul and Scott

5/5

Google

BEST IN WATFORD..!! Recently I let my property through Roystons and had the opportunity to work with Breydon and his team. Breydon is highly professional and knowledgeable in his area of work. He helped me to understand letting process and was very responsive for my inquiries. The whole process was smooth from start to end with friendly Rolstons. I feel so lucky to find and work with Rolstons. I would highly recommend their service to everyone. Again Best In Watford.

Buddhika · 21 January 2025

5/5

Google

Just about to complete on buying my first home and Rolstons have been brilliant. Especially Danielle who has just been amazing. Being a first time buying this process can be a bit confusing but she explained everything, always called to update me and also called just to make sure I was ok. Wonderful service and couldn’t recommend Danielle and Rolstons anymore.

Matt · 18 August 2025

1/5

Trustpilot

Purposely hid information that affected my decision to buy property

I recently purchased a property from Rolstons in Janurary 2025. Both Rolstons and the seller of the property hid the fact there was a boundary issue with the neighbour. The neighbour had previously communicated this issue to Rolstons and asked to make the new buyer aware so that they can work together to resolve the issue. I felt I had been thrown in the deep end as Rolstons purposely did not mention this problem. When the neighbour approached me I had no idea of this issue. Furthermore, the seller omitted this information from the legal paperwork, which details boundary disputes. Overall I felt cheated by both Rolstons and the seller. I have emailed numerous times to Rolstons asking for answers and they continue to ignore me to this day. I would recommend you do not use these estate agents as their ethics and principles are lacking.

SNorlax · 13 July 2025

Agent replied · 23 September 2025

Hi Laks Thank you for taking the time to share your feedback. First, we are genuinely sorry to hear of your experience. As an independent estate agency, our reputation means everything to us, and we take all concerns seriously. We would like to clarify that at no point during the marketing or sale of the property were we informed by the seller or the neighbour of any boundary dispute. Had such information been disclosed to us, we would, of course, have ensured it was passed on transparently to all prospective buyers. Regarding the neighbour, our interactions were extremely limited. In our experience, her behaviour was always unpredictable and confrontational, which made meaningful engagement very difficult. For this reason, we maintained a professional distance, as we do not want to involve ourselves in matters that fall outside our responsibilities. I can see though from your original email dated 12 June 2025 that you are finding it difficult to maintain a good rapport with this neighbour. You also mention that other residents in the area have also raised complaints about her behaviour, and you further mention that an injunction has been issued due to her ongoing nuisance to surrounding neighbours. We appreciate how challenging this must be, and it appears that this individual has sadly become a significant problem for you and indeed others within the local community. We’re sorry for not responding to your two previous emails sooner. We have tried to speak with the seller first about the matter before coming back to you, but unfortunately, we have not received any reply from them. Kind regards, Paul

5/5

Google

I had a fantastic experience with Rolstons Expecially Breydon and his team. They were incredibly polite, professional and handled the entire process efficiently. From the initial inquiry to getting the flat rented, everything was smooth and fast. I especially appreciated their clear communication and prompt responses. Once again Special thanks to Mr. Breydon

RONALD · 1 October 2024

Agent replied · 22 October 2024

Hi Ronald, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warm regards, Breydon

5/5

Google

Daniella is fantastic, very professional, attentive and focused. Rolstons in Watford is a great team and work well together

Derek · 9 November 2025

Agent replied · 23 November 2025

Hi Derek, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warmest regards, Danielle

5/5

Google

We have had a very good experience with Rolstons selling our property in Watford. It was a pleasure dealing with Paul which with his perseverance saw things through to the end for a successful sale. I would certainly use Rolstons again and have no hesitation in recommending them.

Escape · 1 December 2024

Agent replied · 23 December 2024

Hi Tot, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warmest regards, Paul

5/5

Trustpilot

Real professionals the whole team from…

Real professionals the whole team from the start of selling my property till the end- the support was amazing great communication and listening all the way- I would definitely recommend this estate agents they really give you a first class service. To all the staff thank you so much and especially Paul.

KIM · 10 September 2024

Agent replied · 22 October 2024

Hi Kim, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.Warm regards, Paul

5/5

Google

Rolstons did a great job getting us an offer, but Danielle was the real star. Her tenacity got us across the finish line.

Utam · 9 September 2025

Agent replied · 9 September 2025

Hi Utam, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warmest regards, Danielle

5/5

Google

Paul Gillespie and his team were absolutely brilliant in handling what turned out to be stressful house purchase with complex chain. Paul’s experience, determination, persistence and professionalism played a vital role in making it all possible. Team is friendly and approachable and alway there to assist with any issues. I highly recommend Roystons.

Nad · 5 August 2024

Agent replied · 26 August 2024

Hi Nadeeka Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warm regards, Paul

5/5

Google

We are very impressed with the service from Rolstons. They have a great strategy for moving house from the day we contacted them to the day we moved to new house. Danielle took major responsibility, she understood us well and communicated effectively with rest of the parties. We are very fortunate and blessed with their support.

Santhosh · 16 January 2026

Agent replied · 16 April 2026

Hi Santhosh, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. … More

5/5

Google

We chose Rolstons to purchase our new house and to market a property to let. Throughout both processes all staff members involved were so friendly, informative, and responded very quickly to any queries we had. Special thanks to Paul Gillespie, Braydon Duffy, Tom Keeble and Kerri McCarthy who have made our experience great. We will continue to choose Rolstons for any future property needs!

Chanel · 18 December 2023

Agent replied · 15 June 2024

Hi Chanel, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. With kindest regards, Paul

5/5

Google

Great people to work with, friendly, helpful and knowledgeable! Not to mention how fast and swift they will get things done! Mr. Paul G . and his staff are best of the best in regards with their business! Wonderful team! Highly recommend! Mr.A !

Adrian · 1 December 2024

Agent replied · 23 December 2024

Hi Adrian, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warm and kindest regards, Paul

5/5

Google

Great experience overall. The team were responsive and worked hard to keep everything moving as fast as possible . Danielle in particular was fantastic. She kept me informed at every stage and made sure to chase all parties concerned. Really professional service and I’d happily recommend them.

Rita · 19 March 2026

Agent replied · 16 April 2026

Hi Rita, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warmest regards, Danielle

5/5

Trustpilot

Excellent service with a personal…

Excellent service with a personal touch. You made us feel we were your most important client and ensured we got to our desired outcome. Thank you Paul and Danielle.

M · 5 June 2025

Agent replied · 23 September 2025

Hi Mehboob, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warmest regards, Danielle and Paul

5/5

Google

An amazing company, and an amazing service from start to finish. Paul and Stephen were professional, proactive and easy to reach at all times. They did an exceptional job of selling our property. I would highly recommend Rolstons to anyone. Thank you both very much!

Fiona · 6 November 2024

Agent replied · 11 November 2024

Hi Fiona, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. All best wishes, Stephen and Paul

5/5

Google

I'm 6 months late posting this but I moved house with a chain on a very tight timeframe and I couldn't have done it without Danielle. Her communication was excellent throughout, especially in the last crucial weeks and I trusted she really had my best interest at heart - I was very lucky to have her on my team. Thanks again for everything, Danielle :)

Joanna · 2 October 2025

Agent replied · 9 October 2025

Hi Joanna, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. Warmest regards, Danielle

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Rolstons's Google reviews

Questions about Rolstons Watford

How many reviews does Rolstons Watford have?

Rolstons's Watford office has 257 reviews across three platforms: 206 on Google, 1 on Yell, 50 on Trustpilot.

What is Rolstons Watford's rating?

Rolstons Watford is rated 4.7 out of 5 across all 257 reviews, and 4.7 out of 5 on Google from 206 reviews.

Where is Rolstons's Watford office?

Rolstons Watford, One Kings Court, High Street, Watford, WD17 2ER.

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