Every review we hold for the Watford office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaul, Matthew, Scott and the rest of the team worked tirelessly to help us navigate the sale of our flat. We had struggled for offers for 5 months with a previous agent but after 5 days with Rolstons we had 2 offers and eventually (after needing to find a second buyer ASAP), a completed sale. The team are clearly in touch with market needs and supported us every step of the way with legals and other elements well outside of their role. We couldn't have been happier with our experience and would thoroughly recommend Rolstons as a go-to agent of choice for any house sale.
Jack · 16 May 2024
Agent replied · 15 June 2024
Hi Jack, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul, Matthew and Scott
★★★★★ 5/5
GoogleFrom the moment I decided to sell my property, Rolstons in particular Paul Gillespie & Matthew Marchant provided an exceptional service.
They found a buyer for my property almost instantly, making what could have been a lengthy process remarkably smooth.
Despite complications that arose during the process they kept me updated every step of the way, and ensured a seamless experience.
Their professionalism and support were evident from start to finish and I couldn’t be happier with the outcome.
Thank you Rolstons for your superb assistance.
Berinthia · 16 April 2024
Agent replied · 15 June 2024
Hi Berinthia, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul and Matthew
★★★★★ 5/5
GoogleDanielle was a star. She showed high level of professionalism and courtesy. Rolstons are lucky to have someone like her in their team. Overall, I’m very satisfied with my experience with Rolstons from the house viewing till completion. That’s an easy 5 stars.
MO · 2 September 2025
Agent replied · 9 September 2025
Hi Mo, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 5/5
GoogleWe recently completed a building purchase with the help of Rolstons. It was a process with several moving parts and a chain that needed careful handling. Danielle G. and her team provided the necessary coordination to keep all parties on track, which we appreciated. They remained professional throughout and ensured the administrative side of the deal moved forward effectively. A very capable pair of hands for a complex move.
Nelson · 16 March 2026
Agent replied · 16 April 2026
Hi Nelson, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 5/5
GoogleSuperb service! Tom took a real interest in my property and advised me of the most realistic pricing to sell my property (unlike 3 other agencies!) and kept in contact thru all viewings and offers. Danielle then took over as Progressor - without her experience and tenacity, getting to exchange would have been a nightmare. Rolstons are the most professional, experienced and honest estate agent out there - they blow their so-called competition out the water. Well done guys, it was a pleasure dealing with you.
Christina · 11 December 2025
Agent replied · 25 December 2025
Hi Christina, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle and Tom
★★★★★ 5/5
GoogleFirst of all apologies for late review :) Its been busy time especially when you purchasing new home. We were lucky enough not to worry about any other aspect, as this has been fully in control of Rolstons. I couldn't ask for more in term of personal centred approach. Great communication, instant updates and always willing to answer any queries. Scott & Paul its been absolute pleasure :)
Dariusz · 15 October 2024
Agent replied · 11 November 2024
Hi Dariusz, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
All best wishes, Scott and Paul
★★★★★ 5/5
GoogleVery professional team and helpful. Danielle was there all the time to answer to all my questions. With their help I achieved my dream
Andreea · 16 February 2026
Agent replied · 16 April 2026
Hi Andreea, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together. … More
★★★★★ 5/5
GoogleI worked with Danielle at Rolstons throughout the process of buying and I couldn’t have asked for a better experience. She was incredibly personable, always contactable, very proactive and always on hand guiding the process and advising.
Emma · 16 October 2025
Agent replied · 23 October 2025
Hi Emma, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 5/5
GoogleGenuinely outstanding service from beginning to end!
Paul Gillespie at Rolstons made what could have been a stressful experience feel smooth and manageable. He personally took the time to guide me through the entire process of selling my home, always keeping me in the loop and making sure I felt supported at every stage.
What really stood out was how quickly things moved, the first two viewings arranged by Rolstons led to a sale! That kind of result speaks volumes about their understanding of the market and the quality of their service.
I’m so grateful for the care, attention, and integrity Paul and the team brought to the whole journey. I can’t recommend Rolstons highly enough.
Aseem · 10 June 2025
★★★★★ 5/5
GoogleI had an excellent experience with my estate agents from start to finish. They were professional, approachable, and always happy to answer any questions I had. Communication was clear and timely throughout the whole process, which made everything feel smooth and stress-free. Their knowledge of the market and attention to detail really stood out, and I felt fully supported at every stage. I would highly recommend them to anyone looking for a reliable and efficient estate agent.
Kiran · 18 December 2025
Agent replied · 25 December 2025
Hi Kiran, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 5/5
GoogleExcellent client care and very friendly, professional staff. I was particularly impressed at how hard they worked to rescue the sale after the chain broke at quite an advanced stage. From the outset I was impressed by the professionalism of Stephen when he came to value my house and that impression was confirmed throughout the process, also when dealing with his colleagues in the sales team. Their post-sales support is also excellent, Danielle has kept us all updated and has really driven the process on to exchange.
Sue · 16 November 2025
Agent replied · 23 November 2025
Hi Sue, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle and Stephen
★★★★★ 5/5
GoogleJust wanted to say thank you for helping with the sale of my mother’s house after trying and waiting six months with two agents. Mark at rolstones managed to secure us a buyer with in the second week of going to the market the whole team at rolstones were a breath of fresh air with there transparency and honesty throughout the process. Paul and Matthew gave me weekly calls with updates whilst the other agents seem to be ducking my calls the whole time. I cant recommend rolstones enough!
Janice · 17 January 2024
Agent replied · 15 June 2024
Hi Janice,
Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Paul
★★★★★ 5/5
GoogleHi Everyone
I recently had the pleasure of working with Rolstons Estate Agents in Watford, and I must say, the experience was exceptional from start to finish. Mr. Paul Gillespie, in particular, stood out for his brilliant customer service. His professionalism, attention to detail, and dedication made the entire process smooth and stress-free. Paul took the time to understand exactly what I was looking for, kept me informed at every step, and went above and beyond to ensure everything ran efficiently.
The whole team at Rolstons reflects the same high standards. From the initial consultation to the final paperwork, their communication was clear, timely, and helpful. Every member of staff I dealt with was courteous, knowledgeable, and genuinely committed to delivering a top-tier service. It’s rare to find an estate agency that combines such professionalism with a personal touch, but Rolstons achieves this effortlessly.
Whether you’re buying, selling, or renting, I wholeheartedly recommend Rolstons Estate Agents. With Mr. Paul Gillespie leading by example, you’re guaranteed outstanding service and a team that truly has your best interests at heart. They’ve certainly earned my trust and appreciation, thank you for an excellent experience!
Owais · 25 May 2025
★★★★★ 1/5
GoogleInitially called rolstons to arrange a viewing of a 2 bed flat. Tom was pleasant and said I would receive a callback from his colleague in order to arrange the viewing later that morning as said colleague was out. Fast forward the next day, I call back and catch Tom again, he apologises and says his colleague will once again call me back for a viewing. This still didnt materialise by friday, and frankly I had enough of the woeful experience.
Laith · 18 December 2023
Agent replied · 15 June 2024
We are sorry to hear about this. However, we have done a thorough check on our database and we don't have any record of your details, and none of my colleagues recognise your name. We can only assume you have confused agents. If you are still looking for a property, please call me directly on 01923 775000 and ask for Paul Gillespie and we'll give you our full support in your property search.
★★★★★ 5/5
TrustpilotVery Professional Service
Rolston’s Watford is in good hands - Paul Gillespie. Our first deal fell through and I was not very appreciative of estate agencies as such, but Rolston’s changed this. They were very helpful, interactive and professional throughout the deal. Paul kept us well informed throughout and tried his best to keep the process on track. The completion was achieved in stipulated duration with reasonable price target.
Deepak · 25 August 2024
Agent replied · 22 October 2024
Hi Deepak, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.Warm regards, Paul
★★★★★ 5/5
GoogleStephen and his team have been very supportive, efficient and attentive during the whole process of my house sale and purchase. It was due to their advice on how to market my property that I secured a buyer and am about to complete. My thanks to Rolstons for making the potentially stressful experience of moving house a much smoother ride.
Carol · 16 November 2024
Agent replied · 23 December 2024
Hi Carol,
Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warm regards, Stephen
★★★★★ 5/5
GoogleI had an amazing experience working with Danielle while buying my flat. From start to finish, she was incredibly helpful, professional, and genuinely supportive throughout the entire process. She took the time to explain everything clearly, answered all my questions (no matter how small), and made what could have been a stressful experience feel so much easier.
Danielle was always on top of things-communicating updates, and making sure everything stayed on track while being on a time pressure due to a stamp duty changes taking place! Also shout out to Scott. You guys are a great team.
Martina · 21 April 2025
★★★★★ 5/5
GoogleThe best agents in the area - and that comes from people who tried most of the others!
So grateful for their time, advice and professionalism. Perfection to deal with and I would recommend them over and over.
You can't go wrong with Rolstons! (Although ignore Paul's advice at your peril, he's always right in the end!).
G · 20 December 2024
Agent replied · 22 January 2025
Hi Gemma, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Kind regards, Paul
★★★★★ 5/5
TrustpilotHad other agents to begin with but had…
Had other agents to begin with but had the Best experience with Rolston’s. Negotiated a good price. Paul, Scott and Danielle helped immensely through the process and made it simple for me. Updated me every step of the way. Could not have asked for better from a fantastic team. Definitely recommend this Estate Agents.
Darryl formosa · 29 January 2025
Agent replied · 27 May 2026
Hi Darryl, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul
★★★★★ 5/5
TrustpilotWatford Sale
I have been dealing with Matthew at Rolston's for over a year now and have found him and the Rolston's team excellent. It has been an extremely challenging sale with issues no one could have foreseen but Matthew has gone above and beyond to assist and help the sale progress through to exchange.I would not hesitate to recommend Rolston's and use them again.
Sarah · 19 August 2024
Agent replied · 22 October 2024
Hi Sarah, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.Warm regards, Matthew
★★★★★ 5/5
TrustpilotRolstons went above and beyond in both…
Rolstons went above and beyond in both marketing my property and dealing with all the queries along the way. They made an extremely stressful experience much easier by their competence. From Mathew who first took my property on to Paul Gillespie who followed it through all the very difficult way to Exchange and Completion. They certainly deserve 5 stars!
Hilary · 16 October 2024
Agent replied · 22 October 2024
Hi Hilary, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul
★★★★★ 5/5
TrustpilotFantastic service by Rolstons
Paul Gillespie has built a very professional team at Rolstons. I was impressed by the service provided by Rolstons at every stage during my recent property transaction; honest, valuable advice and very good understanding of Watford as well as the general property market. They guided me at every stage of the transaction. All the very best to Paul and team.
Subhajit · 29 September 2024
Agent replied · 22 October 2024
Hi Subhajit, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Paul
★★★★★ 5/5
GoogleAs a first time buyers the experience with Danielle Gennard and the team at Rolstons Watford was great. They were proactive and responsive to any enquiry, request and updates. recommended!
Andre · 2 October 2025
Agent replied · 9 October 2025
Hi Andre, Thank you so much for sharing your comments with us. We really do appreciate your feedback and look forward to continuing our property journey together.
Warmest regards, Danielle
★★★★★ 5/5
GoogleMatthew, working on behalf of Rolstons, was our agent in the sale of our flat. I cannot speak more highly of Matthew. He demonstrated enormous skill, integrity and honesty in his dealings with us. Matthew kept us informed at all stages of the negotiations, he was happy to go above and beyond and exhibited real sincerity and principles. I have considerable experience of Estate Agents and I am confident that he achieve our sale despite many obstacles. I would have no hesitation in recommending Rolstons.
Sue · 21 July 2023
Agent replied · 15 June 2024
Dear Sue, thank you so much for your kind words and for sharing your comments with us. We really do appreciate your feedback.
We look forward to continuing our journey together!
Kind regards, Paul and Matthew
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.