Every review we hold for the Watford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFrom my first contact with a member of…
From my first contact with a member of the staff from Cinch storage Newmarket I was amazed how friendly efficient and helpful she was. The whole experience from start to finish was seamless and easy. The female I spoke to even recommended the size of the unit I needed and was spot on. I already recommended Cinch to a friend who needed storage and was informed by Cinch that I would receive £30 discount off my bill. Very surprised how warm and helpful the staff are and they have everything you might need for your move and very competitive pricing. Would sincerely recommend this company to anyone looking for storage. Finally I’m disabled and they made sure my unit was close to the entrance and on the ground floor. Cannot fault them in anyway
Paul · 26 May 2024
Agent replied · 24 August 2024
We're thrilled you had a great experience! Thanks for supporting local a business and taking the time to leave a review.
★★★★★ 5/5
TrustpilotCinchBrentwood is the best place to…
CinchBrentwood is the best place to have an office to work with their great customer service and clean facilities, quite area with greenery and safe parking spaces, Really loved working from my office there❤️ the only thing that make me leave my lovely office was the price which is too expensive!, I have got the same office space with a lot cheaper almost £300 cheaper, but other than that they deserve more than 5stars ⭐ ⭐ ⭐ ⭐ ⭐ I say thank you for their welcoming faces every time I see them with that big smile thank you 🙏👍
Asad · 23 May 2024
Agent replied · 24 August 2024
Your kind words mean a lot to us. Thanks for supporting local businesses and sharing your experience!
★★★★★ 5/5
TrustpilotExcellent Sorage Facility
I have had a storage locker with Cinch , Bicester for 3 years now, but recently needed a bigger unit. Cinch were most helpful in accommodating this, even though I did look at moving to a different company, who I was not impressed with. Cinch, Leanne, especially was most helpful wirh everything, I feel security is great there and staff are most helpful and welcoming. I would most highly recommend this Storage Company.
Mrs · 17 September 2024
Agent replied · 12 June 2024
Hi Mrs Pearce,Thank you for taking the time to leave us such a great 5* review.We do try to be as helpful as we can and make storage as hassle free as possible.Your feed back is much appreciated.Best wishesCinch Storage
★★★★★ 5/5
TrustpilotCinch Leighton Buzzard
Been using Cinch storage I Leighton Buzzard for the last year, no problem accessing the unit, good clean facilities, plenty of trollies available and the lift was always working.Jason and Matt were really helpful and a pleasure to deal with will definitely recommend
Lee · 25 September 2023
Agent replied · 12 June 2024
Thank you for an amazing 5* review Lee. I'm really pleased we could help make your storage needs a pleasure.
★★★★★ 5/5
TrustpilotExcellent storage facility
Excellent storage facility, clean, secure, easy to access, the staff are always friendly and helpful.
CLunnon · 13 May 2026
Agent replied · 3 June 2026
Thank you for the amazing 5-star review! We're delighted to hear you had such a positive experience and appreciate you taking the time to share your feedback.
★★★★★ 5/5
TrustpilotThe staff member on reception was very…
The staff member on reception was very polite and helpful which made the whole experience much easier.
Clayton · 5 May 2026
Agent replied · 3 June 2026
Thanks so much for the brilliant review! We're really glad you had such a smooth experience with us, making storage simple and stress-free is exactly what we aim for.
★★★★★ 5/5
TrustpilotHighly recommend - personal level of service given
As first timers, the process could not have been easier after a call to Ed at Cinch in Seaford. Advice given on unit sizing, pricing & insurance helped us massively as we had no idea what we might need to begin with. The clear explanations about the booking process and willingness to help made the whole experience far easier than anticipated. Seaford’s offering is brand new, spotlessly clean, & easy for our removal firms to locate. We opted for 24/7 access so easy to access our unit using personal codes, and peace of mind over security provision.
Fiona · 7 May 2024
Agent replied · 12 June 2024
Thank you so much for your glowing 5-star review! We're thrilled to hear that our storage services met and exceeded your expectations, providing you with the convenience and peace of mind you deserve.
★★★★★ 5/5
TrustpilotStaff very helpful and explained everything well.
Matthew was very helpful and explained everything very well. Unit is a good size, clean, tidy and there's a lift. Good value. Made the experience straightforward and was patient with my questions.
Gary · 5 May 2024
Agent replied · 12 June 2024
Wow, thank you for the fantastic 5-star rating! We're overjoyed to have played a part in making your storage process seamless and hassle-free.
★★★★★ 5/5
TrustpilotExcellent facilities and exceptional customer service
Cinch made the whole process of moving house so much easier - the facilities are fantastic in Newmarket and the customer service from Nijole was exceptional, so friendly and informative. Would highly recommend and have been to everyone I know!
Customer · 16 November 2023
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotVery well run storage at Gillingham
Very well run storage at Gillingham. Everything is clean and works well. I would recommend to anyone I even got a refund on my last week which was a shock. Well done cinch.
Alan · 13 April 2024
Agent replied · 12 June 2024
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
★★★★★ 5/5
TrustpilotGreat overall experience!
I was shopping around and exploring options around my town and visited here, and I can’t fault it, the service was great, facilities and area was immaculate and 100% worth every penny, by far the best storage solution in my area, and best value for money! 10/10 recommend! Shoutout to Leanne as well for being professional and attentive during my visit!
Kieran · 26 June 2024
★★★★★ 5/5
TrustpilotI would Cinch again
I would Cinch again! I used Cinch for last-minute storage due to sudden renovation work. They were friendly and knowledgeable about the space required. Booking was swift and kept me posted on each step. They communicated with local removals to sort out the timing. Everything worked really smoothly.
Elaine · 11 April 2023
Agent replied · 12 June 2024
Hi Elaine, Thank you so much for your amazing feedback regarding your experience. We hope to see you again soon!Sincerely, - The Cinch Self Storage Team
★★★★★ 5/5
TrustpilotBoth Chris and Ed at Cinch storage…
Both Chris and Ed at Cinch storage Seaford were efficient, most helpful explaining the system in detail. It was a pleasure organising a self storage unit with their guidance and recommendations!Their customer service was first class!
Mary · 8 February 2024
Agent replied · 12 June 2024
Hi Mary,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotWent to the Letchworth facility to complete the annual Fire Risk Assessment
Went to the Letchworth facility to complete a fire risk assessment. Lauren Galton was on duty and guided me through their building and provide me with documentation I required. Very helpful and informative, Thank you Lauren
John · 7 February 2024
Agent replied · 12 June 2024
Hi John,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotCinch made moving house less stressful
Moving house was far less stressful with the option to gradually move stuff into storage before the move, and then move stuff out when we were ready, into the new house.Cinch Leighton Buzzard made this easy, with access whenever it suited us, plenty of parking close to the units, and helpful staff on hand when needed. Jason was particularly helpful.
Mark · 9 November 2021
Agent replied · 12 June 2024
Thank you for an excellent 5* review Mark. I really do enjoy helping and being on hand for everyone storing with Cinch.
★★★★★ 5/5
GoogleExcellent Service.. Very Professional. It's was very easy to rent a storage, I get all the information ai needed and just is 10 min after they show me different sizes everything was done..EASY and FAST . A big thank you to Yousef and Abbas very professional with their smile and helping me with the storage. THANK You.. Highly Recommend
Roberta · 25 July 2024
★★★★★ 5/5
TrustpilotExcellent service at Letchworth storage
Excellent service at the Letchworth Cinch - very straightforward, which is rarity these days! Needed space at bit longer than intended but easily sorted without fuss. Convenient and clean. Thanks to the team, especially Lauren.
JDB · 25 February 2024
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
GoogleExcellent Service.. Very Professional. It's was very easy to rent a storage, I get all the information ai needed and just is 10 min after they show me different sizes everything was done..EASY and FAST . A big thank you to Yousef and Abbas very professional with their smile and helping me with the storage. THANK You.. Highly Recommend
Ble · 24 July 2024
★★★★★ 5/5
TrustpilotAaron
Aaron, Abas and Mitesh were extremely knowledgeable and I felt confident I had made the right decision in getting storage with cinch. They were truly helpful and I feel comfortable in asking help whenever I have any questions.
CHC · 20 December 2023
Agent replied · 12 June 2024
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotAmy at the Gillingham branch went above…
Amy at the Gillingham branch went above and beyond to make me feel comfortable gave a drink and a great big hug and a wonderful smile
Jacqueline · 3 October 2026
★★★★★ 5/5
TrustpilotRequired storage again
Required storage again at Chippenham and the service really is 5 star with Andrew and Paul. I got there early today before opening time but Andrew saw me and got the gate open for me to drive in. He made sure that access to my unit was all sorted and I was finished in under 15 mins. I can’t stress enough how good the customer service is at this place and you are always welcomed with a smile and any issues are dealt with immediately. Life would be so much easier if the utility and media companies were as good as Andrew and Paul. Many thanks for your help today Andrew
Alan · 20 April 2024
Agent replied · 12 June 2024
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
★★★★★ 5/5
TrustpilotGreat service
Great service, really lovely polite ladies helped me get the right size unit and then helpful on the day getting me set up! Would highly recommend. Site is clean and tidy and storage unit seems perfect for me!
Liv · 14 December 2023
Agent replied · 12 June 2024
Hi Liv,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
★★★★★ 5/5
TrustpilotFrazer was incredibly helpful
Frazer was incredibly helpful And explained our best options We had a very good welcoming And a very pleasant experience Excellent customer service
Ian · 22 September 2024
Agent replied · 12 June 2024
Hi Ian, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
★★★★★ 5/5
GoogleAbass was very good showed me round explained the price and the locations of the units everything was very clean and well presented will look forward to using your services thank you
Tom · 13 April 2024
Agent replied · 12 June 2024
Hi there,
Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.
Sincerely,
- The Cinch Self-Storage Team
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