Trusted Agent profile · Watford
★★★★★
1,691 reviews across 2 platforms
Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB
Cinch Self Storage's office in Watford, at Former Mothercare Unit, is rated 4.9 out of 5 across 1,691 reviews on two platforms, including 175 Google reviews rated 4.9.
Every review we hold for the Watford office, from every platform, shown as written. First names only.
5/5
TrustpilotVery well run storage at Gillingham
Very well run storage at Gillingham. Everything is clean and works well. I would recommend to anyone I even got a refund on my last week which was a shock. Well done cinch.
Thank you for sharing your wonderful experience with us on Trustpilot. We're grateful for your support and for taking the time to leave such a fantastic review.
5/5
TrustpilotGreat overall experience!
I was shopping around and exploring options around my town and visited here, and I can’t fault it, the service was great, facilities and area was immaculate and 100% worth every penny, by far the best storage solution in my area, and best value for money! 10/10 recommend! Shoutout to Leanne as well for being professional and attentive during my visit!
5/5
TrustpilotI would Cinch again
I would Cinch again! I used Cinch for last-minute storage due to sudden renovation work. They were friendly and knowledgeable about the space required. Booking was swift and kept me posted on each step. They communicated with local removals to sort out the timing. Everything worked really smoothly.
Hi Elaine, Thank you so much for your amazing feedback regarding your experience. We hope to see you again soon!Sincerely, - The Cinch Self Storage Team
5/5
TrustpilotBoth Chris and Ed at Cinch storage…
Both Chris and Ed at Cinch storage Seaford were efficient, most helpful explaining the system in detail. It was a pleasure organising a self storage unit with their guidance and recommendations!Their customer service was first class!
Hi Mary,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotWent to the Letchworth facility to complete the annual Fire Risk Assessment
Went to the Letchworth facility to complete a fire risk assessment. Lauren Galton was on duty and guided me through their building and provide me with documentation I required. Very helpful and informative, Thank you Lauren
Hi John,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch made moving house less stressful
Moving house was far less stressful with the option to gradually move stuff into storage before the move, and then move stuff out when we were ready, into the new house.Cinch Leighton Buzzard made this easy, with access whenever it suited us, plenty of parking close to the units, and helpful staff on hand when needed. Jason was particularly helpful.
Thank you for an excellent 5* review Mark. I really do enjoy helping and being on hand for everyone storing with Cinch.
5/5
GoogleExcellent Service.. Very Professional. It's was very easy to rent a storage, I get all the information ai needed and just is 10 min after they show me different sizes everything was done..EASY and FAST . A big thank you to Yousef and Abbas very professional with their smile and helping me with the storage. THANK You.. Highly Recommend
5/5
TrustpilotExcellent service at Letchworth storage
Excellent service at the Letchworth Cinch - very straightforward, which is rarity these days! Needed space at bit longer than intended but easily sorted without fuss. Convenient and clean. Thanks to the team, especially Lauren.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
GoogleExcellent Service.. Very Professional. It's was very easy to rent a storage, I get all the information ai needed and just is 10 min after they show me different sizes everything was done..EASY and FAST . A big thank you to Yousef and Abbas very professional with their smile and helping me with the storage. THANK You.. Highly Recommend
5/5
TrustpilotAaron
Aaron, Abas and Mitesh were extremely knowledgeable and I felt confident I had made the right decision in getting storage with cinch. They were truly helpful and I feel comfortable in asking help whenever I have any questions.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotRequired storage again
Required storage again at Chippenham and the service really is 5 star with Andrew and Paul. I got there early today before opening time but Andrew saw me and got the gate open for me to drive in. He made sure that access to my unit was all sorted and I was finished in under 15 mins. I can’t stress enough how good the customer service is at this place and you are always welcomed with a smile and any issues are dealt with immediately. Life would be so much easier if the utility and media companies were as good as Andrew and Paul. Many thanks for your help today Andrew
Thank you for sharing your experience and giving us a 5-star review! We're glad to have provided you with reliable storage solutions that met your needs. Your feedback is truly appreciated
5/5
TrustpilotGreat service
Great service, really lovely polite ladies helped me get the right size unit and then helpful on the day getting me set up! Would highly recommend. Site is clean and tidy and storage unit seems perfect for me!
Hi Liv,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotFrazer was incredibly helpful
Frazer was incredibly helpful And explained our best options We had a very good welcoming And a very pleasant experience Excellent customer service
Hi Ian, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely, - The Cinch Self-Storage Team
5/5
GoogleAbass was very good showed me round explained the price and the locations of the units everything was very clean and well presented will look forward to using your services thank you
Hi there, Thank you for your great feedback regarding our team and store! We look forward to seeing you soon. Sincerely, - The Cinch Self-Storage Team
5/5
TrustpilotBrilliant experience
We had a great experience with Cinch Self Storage. Customer service was great - we needed a storage space on the same day and Fatima was brilliant at helping us find a speedy space at a very good price too. Very smooth process and experience.
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotWorth the money.
The staff at the Newmarket branch are super friendly, especially Nijole. Accessibility is easy even although my unit is on the first floor. Security is particularly good and the unit is clean and dry. Access available until 23:00 hrs
Hi there,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotRecently used the Southend facility…
Recently used the Southend facility which was very clean and modern.Mark and Jake were both really helpful and knowledgeable. The process was very straight forward, no stress, prices very reasonable.Nothing bad to say!
Hi Amy,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch storage were really reasonably…
Cinch storage were really reasonably priced and so friendly, we rented a unit for about 2 months and could come and go as we pleased. Would definitely recommend and would use again
That’s fantastic to hear, thank you! We work hard to make storage simple and stress-free, so it’s lovely to know we delivered. We appreciate your support.
5/5
TrustpilotAmazing company
Amazing company, great information and fab price to tide me over whilst selling.
Thanks for taking the time to leave us such a great review! We’re delighted you had a positive experience with Cinch.
5/5
TrustpilotSo helpful…
I'm 38 weeks pregnant and needed help to access my units. Fatima and Jamie could not have been more helpful or more understanding. Both were so very thoughtful, helpful and kind. Also offering me refreshments.Wonderful team at Cinch Enfield
Hi Nicola,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotCinch Leighton buzzard
Using the Leighton Buzzard branch. I have found the process extremely straight forward and Matthew was extremely helpful with everything
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with us. It means the world to us that you took the time to share your thoughts.
5/5
TrustpilotNewmarket store
Nijole from store in Newmarket is the best person I could ever met. Very helpful and kind. Store has very well location and it's very clean. It's a pleasure to got a space over there.
Hi Ala,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
5/5
TrustpilotGosia and the team were extremely…
Gosia and the team were extremely helpful, showing us the unit and explaining payments etc. All queries were answered. The unit was spotless, access was easy and convenient. Would recommend to friends.
Hi Richard,Thank you for your great feedback regarding our team and store! We look forward to seeing you soon.Sincerely,- The Cinch Self-Storage Team
1/5
TrustpilotExperience at the beginning was…
Experience at the beginning was excellent as I had just come from a really bad one with another storage company, then out of the blue & with no warning I received a phone call from the store advising my contract had been terminated with immediate effect & that I had days to clear my unit, as a small business this obviously caused us alot of stress & unnecessary worry bur we cleared our unit as requested, for anyone wanting to store with these people just be warned to read the small print first & shop around ***update 9th March 2024***So you first of all are incorrect as the batteries that were being stored are not made from that material otherwise they would not have been able to be used in our equipment Secondly this means you would have gone into my unit without my authorisation so anyone reading this with a combination padlock I would be very very careful incase thry decide to enter your unit when you are not there to check on what your storing, something to think about
Hi there, Thank you for taking the time to provide us with feedback. I have tried to reach out to you by phone but was unsuccessful. When any of our customers sign-up for storage with us, they agree to the T&C's which includes, not storing dangerous, prohibited or illegal items. It was discovered that you were storing a quantity of lithium batteries in your unit, which is why we were forced to give you immediate notice on your unit. Storing such items, puts other customers, our team and our building at risk. Please feel free to contact us for further information. Thank you, - Cinch Self Storage
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Cinch Self Storage's Watford office has 1,691 reviews across two platforms: 175 on Google, 1,516 on Trustpilot (across the whole business).
Cinch Self Storage Watford is rated 4.9 out of 5 across all 1,691 reviews, and 4.9 out of 5 on Google from 175 reviews.
Cinch Self Storage Watford, Former Mothercare Unit, Cherry Tree Road, Watford, WD24 6SB.
