Trusted Agent profile · Watford
★★★★★
715 reviews across 2 platforms
Sydney Road, Watford, WD18 7PL
BPC Land and New Homes's office in Watford, at Sydney Road, is rated 3.9 out of 5 across 715 reviews on two platforms, including 31 Google reviews rated 3.5.
Every review we hold for the Watford office, from every platform, shown as written. First names only.
4/5
TrustpilotI Had a parking allocation problem…
I Had a parking allocation problem linked to my apartment at Fletton Quays Peterborough, my efforts to resolve the issue went nowhere until Chris Shaw (Customer Services) became involved. In a short time he had found an acceptable answer and the problem was solved. Harry Potter couldn’t have resolved the issue as quick as Chris. Thank youJim McIntegart
5/5
TrustpilotThe personal it’s very nice
The personal it’s very nice, helpful and the service it s amazing!
Thank you for your review. We are pleased you have had a positive experience purchasing your new home with us. We will pass your comments onto the team.
5/5
TrustpilotHuman Resource Team
The human resource team from weston home group name (Hollie),she is a excellent worker,polite,helpful and friendly,hollie you are 5 ⭐️⭐️⭐️⭐️⭐️.
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
5/5
TrustpilotReally easy process at Springfield Park…
Really easy process at Springfield Park with Sandy. Would recommend
Thank you for your review. We are so pleased your customer experience with Weston Homes has been positive and will pass your comments to Sandy and the team.
5/5
TrustpilotExcellent sales staff
Theresa and Richard could not have been more helpful and professional.
Thank you for your review. We are pleased you have had a positive customer experience with Theresa and Richard at 1023 West. We will share your comments with them.
1/5
GoogleWeston Homes promised everything, but did nothing, their service is no service. Our sales agreement with an allocated parking space, but none, after moved in more than a year.
1/5
Trustpiloti bought 2 apartments from these guys 2…
i bought 2 apartments from these guys 2 years ago and as yet i still cant get the fire safety forms EWS1 that lenders require for cladding following Grenfell
Thank you for your message, please contact our Customer Service team so we can look into this and advise you further with regards to the specific development at which you purchased your two apartments. Please contact our Customer Service team by calling 01279 873200 or email customer.services@weston-homes.com. We appreciate this is a delayed response to your review on Trustpilot as we have only recently claimed our Trustpilot profile. We value customer feedback and are aware of the importance of responding to concerns. Reviews will be attended to on a regular basis from now on.
5/5
TrustpilotI have just one thing to say absolutely…
I have just one thing to say absolutely fantastic Pam Harry and Ben asset to the company Well done
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
5/5
TrustpilotFriendly
Friendly, polite and supportive staff who always dealt with my queries promptly and efficiently throughout.
Thank you for taking the time to leave a review. We are so pleased you have had a positive experience with us. We will share your comments with the team.
5/5
TrustpilotThis company treats very high respect…
This company treats very high respect and deals clearly with customers
Thank you for taking the time to leave a review. We are so pleased you have had a positive experience with the team at Watford Cross and will share your comments with them.
2/5
TrustpilotInconsistent and incorrect answers…
Inconsistent and incorrect answers given most of the time
Thank you for your review. We are very sorry to read your comments and acknowledge that there were some issues during your purchase which were not to the our usual high standard of service. In the meantime, if you have any additional concerns regarding your new home, please call our Customer Services team on 01279 873200 or email customer.services@weston-homes.com.
5/5
TrustpilotVery nice service
Very nice service. All problems are quickly resolved. I recommend to everyone.
Thank you for taking the time to leave a review. We are so pleased you have had a positive experience with us and will share your comments with the team.
5/5
Trustpilotstaff very friendly
staff very friendlygood quality finish!
Thank you for your review. We are so pleased you have had a positive experience with us and you are happy with the quality and finish of your new Weston Homes property. We will share your comments with the team.
1/5
TrustpilotWorse company ever lots of bullies very…
Worse company ever lots of bullies very unprofessional .
We are very sorry to read your review. So that we can assist you further, please contact our Customer Services team on 01279 873200 or email customer.services@weston-homes.com. They are aware of your concerns and are expecting your call.
5/5
TrustpilotNice team
Nice team, Harry and Susan from Edinburgh way, Harlow
Thank you for taking the time to leave a review. We are so pleased you have had a positive experience with us and will share your comments with the team.
5/5
TrustpilotI really enjoyed this exciting journey…
I really enjoyed this exciting journey with you. Thank you for all your help and support 🙏
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
5/5
TrustpilotThe purchase and negotiation went easy…
The purchase and negotiation went easy and smooth.
5/5
TrustpilotVery informative and provide as much…
Very informative and provide as much information as possibly required prior to reserving my property.
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
5/5
TrustpilotPerfect service
Very impressive services from the Weston homes team!Highly recommended!
Thank you for taking the time to leave a review. We are so pleased you have had a positive experience with us and will share your comments with the team.
5/5
TrustpilotReally good service
The experience and cooperation with the sales team has been really good!
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
5/5
TrustpilotLovely design of homes
Lovely design of homesVery impressive
1/5
TrustpilotFound out recently that the flats in …
Found out recently that the flats in Basildon did not comply with building regulations in that fir stop had not been installedRecommend that you do not buy as you will not what defects you will find in the future We are having to find thousands of pounds to remedy faults
2/5
TrustpilotNo response after I send an email and…
No response after I send an email and calls.
We are very sorry to read your review and that you are unhappy with the level of service you have received. A Customer Services coordinator has been in contact with you. Please contact Customer Services by calling 01279 873200 or email customer.services@weston-homes.com if you have any other concerns.
5/5
TrustpilotCustomer Review
A very helpful and quick response to my question
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
