Every review we hold for the Watford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWhen I first visited your offices I met…
When I first visited your offices I met Julia Toporova she was very professional, efficient and convincing and that made me buy a unit in your development.
SNFD · 22 May 2023
Agent replied · 12 June 2024
Thank you for your review. We are pleased you have had a positive customer experience with the team at The Venue and will share your comments with them.
★★★★★ 5/5
TrustpilotReally helpful & a delight to deal with
Catherine · 15 July 2024
Agent replied · 12 June 2024
Thank you for your review. We are so pleased you have had a positive experience with Weston Homes and will share your comments with the team.
★★★★★ 5/5
TrustpilotThe sales team have been so amazing
The sales team have been so amazing, special thanks goes to Racheal and her team couldn't have asked for a more better sales team.
Mr · 27 October 2021
★★★★★ 5/5
TrustpilotHad a lovely time at Tayfen Court with…
Had a lovely time at Tayfen Court with very friendly and welcoming staff!
Thomas · 25 March 2024
Agent replied · 12 June 2024
Thank you for your review. We are so pleased you have had a positive customer experience with the sales team at Tayfen Court. We will share your comments with the team.
★★★★★ 5/5
TrustpilotWestin delivered an excellent…
Westin delivered an excellent experience along all buying process.We are from EU country and their advice simplify all actions and requirements to be owner.Thans again
Daniel · 8 June 2023
Agent replied · 12 June 2024
Thank you for your review. We are so pleased you have had a positive customer experience during your buying journey. We will pass your comments onto the team.
★★★★★ 5/5
TrustpilotExcellent People
Excellent customer service, Really caring people who will help you through every step. Would recommend 100%
Customer · 18 January 2024
Agent replied · 12 June 2024
Thank you for your review. We are so pleased you have had a positive customer experirence with us and we will share your comments with the team.
★★★★★ 1/5
TrustpilotWORST BUILDING COMPANY EVER
Worst building company in the UK.Zero customer service. Zero delivery against what they sell. So many basic stuffs were messed up/broken/unfinished (and still are, after ONE YEAR OF CHASING) when they delivered our “home”. Bad people that will just take your money and will let you down.
Andy · 2 October 2019
Agent replied · 15 June 2024
We are sorry to hear of your disappointment. So we can investigate this further, we would be grateful if you can contact our Customer Service team to let us know your contact details and which development you have purchased one of our homes at. Please contact Customer Service by calling 01279 873200 or email customer.services@weston-homes.com. We appreciate this is a delayed response to your review on Trustpilot as we have only recently claimed our Trustpilot profile. We value customer feedback and are aware of the importance of responding to concerns. Reviews will be attended to on a regular basis from now on.
★★★★★ 4/5
TrustpilotThank you
Thank you so much for being kind and welcoming. The team at Manor Lane (Annette, Gillian and Simon) has helped so much and made the purchase so smooth. Thank you for also being down to Earth.
Racquel · 5 April 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
★★★★★ 1/5
GoogleThey have awful residents at Cooke House Sydney Road which make false allegations on other blocks around them. There residents seem to think they are in charge of the building which there is not such a thing. They are rude against children …
Lucy · 16 April 2024
★★★★★ 5/5
TrustpilotEmily and Panta has geven Excellent…
Emily and Panta has geven Excellent Service ,outstanding They help lots
Alvinio · 13 April 2024
Agent replied · 12 June 2024
Thank you for your review. We are delighted you have had a positive customer experience with the sales team at The Venue. We will share your comments with Emily and Phanta. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleBeautiful development and very helpful and friendly team
I · 27 May 2024
Agent replied · 21 June 2024
Thank you for taking the time to leave a review. We are so pleased you have had a positive experience. We will share your comments with the team.
★★★★★ 5/5
TrustpilotPrompt response
Prompt response, helpful and courteous.
Customer · 13 September 2025
★★★★★ 5/5
TrustpilotGreat development and the staff were…
Great development and the staff were amazing. Thanks to Pam and Harry for helping answering all my questions and securing the plot I wanted.
Mr · 17 May 2021
★★★★★ 5/5
TrustpilotGreat sales team!
The sales team are so helpful.
TY · 28 June 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a review. We are so pleased that you have found the sales team helpful during the journey of purchasing your new home.
★★★★★ 5/5
TrustpilotFantastic experience with 1023 Westen…
Fantastic experience with 1023 Westen Homes all down to Richard, top chap, extremely helpful, polite and knowledgeable.
Barringtons · 14 November 2023
Agent replied · 12 June 2024
Thank you for your review. We are delighted you have had a positive experience with Richard at 1023 West. We will share your comments with him and the 1023 West team.
★★★★★ 5/5
Trustpilot5 star experience
Very impressed with the way this developer is renovating this iconic grade 2 listed military hospital into beautiful, thoughtfully planned residential units. So far the experience has been 5 star.
Anthony · 2 October 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
★★★★★ 5/5
TrustpilotPositive experience
The sales staff are really friendly and responsive to our questions and requests. We enjoyed interacting with staff from Weston Homes and the whole viewing-buying process did not feel too complicated.
M · 13 August 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.
★★★★★ 5/5
TrustpilotReally great team
Really great team, informative, knowledgeable and efficient
Paul · 23 May 2024
Agent replied · 12 June 2024
Thank you for your review. We are so pleased you had a positive experience purchasing your new home from us. We will share your comments with the team at Tyafen Court.
★★★★★ 5/5
TrustpilotBest customer service
Best customer service. Very supportive sales team at Laundry works, Watford.
Customer · 4 March 2024
Agent replied · 12 June 2024
Thank you for your review. We are delighted you have had a positive customer experience with the sales team at The Laundry Works. We will share your comments with them. We wish you every happiness in your new home.
★★★★★ 4/5
TrustpilotGreat
The home is great in general although there’s here and there minor defects but so far the customer service has been great assistance for those defects to be rectified as soon as possible!
Jade · 10 April 2022
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience. Our Customer Service team have confirmed that all reported defects are in the process of being attended to. Should you have any further queries, please contact our Customer Service team who will be happy to assist with your enquiry.
★★★★★ 5/5
Trustpilot5 star Service
For me the sales support team have been wonderful. Supportive, and went above and beyond during this stressful time for me.
Angela · 28 May 2023
Agent replied · 12 June 2024
Thank you for your review. We are so pleased you have had a positive customer experience purchasing your new home from us. We will share your comments with the team.
★★★★★ 5/5
TrustpilotRich at Weston Homes was great with the…
Rich at Weston Homes was great with the purchase of my flat, he was reassuring and accommodating throughout the process.
Amy · 13 June 2023
Agent replied · 15 June 2024
We are sorry to read your comments. So we can investigate this, we would be grateful if you could contact our Customer Service team to let us know your contact details and which development you have purchased one of our homes at. Please contact Customer Service by calling 01279 873200 or email customer.services@weston-homes.com - we’ve made them aware of your concerns and to expect your call.
★★★★★ 5/5
TrustpilotService so far had been really good and…
Service so far had been really good and any questions I had were answered promptly , so far the move has gone very smooth
Customer · 25 January 2023
Agent replied · 12 June 2024
Thank you for taking the time to leave a review. We are so pleased you have had a positive experience with us and will share your comments with the team.
★★★★★ 4/5
TrustpilotGood customer service
Good customer service, quality all around
Tekeye · 24 April 2024
Agent replied · 12 June 2024
Thank you for your review. We are so pleased you have had a positive experience. We will share your feedback with the team.
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