Trusted Agent profile · Watford

BPC Land and New Homes Watford reviews

3.9

★★★★★ Good

718 reviews across 2 platforms

Sydney Road, Watford, WD18 7PL

BPC Land and New Homes's office in Watford, at Sydney Road, is rated 3.9 out of 5 across 718 reviews on two platforms, including 31 Google reviews rated 3.5.

Google logo

3.5 / 5

31

Reviews on Google

This office

Trustpilot logo

687

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Watford office, from every platform, shown as written. First names only.

5/5

Trustpilot

When I first visited your offices I met…

When I first visited your offices I met Julia Toporova she was very professional, efficient and convincing and that made me buy a unit in your development.

SNFD · 22 May 2023

Agent replied · 12 June 2024

Thank you for your review. We are pleased you have had a positive customer experience with the team at The Venue and will share your comments with them.

5/5

Trustpilot

Really helpful & a delight to deal with

Catherine · 15 July 2024

Agent replied · 12 June 2024

Thank you for your review. We are so pleased you have had a positive experience with Weston Homes and will share your comments with the team.

5/5

Trustpilot

The sales team have been so amazing

The sales team have been so amazing, special thanks goes to Racheal and her team couldn't have asked for a more better sales team.

Mr · 27 October 2021

5/5

Trustpilot

Had a lovely time at Tayfen Court with…

Had a lovely time at Tayfen Court with very friendly and welcoming staff!

Thomas · 25 March 2024

Agent replied · 12 June 2024

Thank you for your review. We are so pleased you have had a positive customer experience with the sales team at Tayfen Court. We will share your comments with the team.

5/5

Trustpilot

Westin delivered an excellent…

Westin delivered an excellent experience along all buying process.We are from EU country and their advice simplify all actions and requirements to be owner.Thans again

Daniel · 8 June 2023

Agent replied · 12 June 2024

Thank you for your review. We are so pleased you have had a positive customer experience during your buying journey. We will pass your comments onto the team.

5/5

Trustpilot

Excellent People

Excellent customer service, Really caring people who will help you through every step. Would recommend 100%

Customer · 18 January 2024

Agent replied · 12 June 2024

Thank you for your review. We are so pleased you have had a positive customer experirence with us and we will share your comments with the team.

1/5

Trustpilot

WORST BUILDING COMPANY EVER

Worst building company in the UK.Zero customer service. Zero delivery against what they sell. So many basic stuffs were messed up/broken/unfinished (and still are, after ONE YEAR OF CHASING) when they delivered our “home”. Bad people that will just take your money and will let you down.

Andy · 2 October 2019

Agent replied · 15 June 2024

We are sorry to hear of your disappointment. So we can investigate this further, we would be grateful if you can contact our Customer Service team to let us know your contact details and which development you have purchased one of our homes at. Please contact Customer Service by calling 01279 873200 or email customer.services@weston-homes.com. We appreciate this is a delayed response to your review on Trustpilot as we have only recently claimed our Trustpilot profile. We value customer feedback and are aware of the importance of responding to concerns. Reviews will be attended to on a regular basis from now on.

4/5

Trustpilot

Thank you

Thank you so much for being kind and welcoming. The team at Manor Lane (Annette, Gillian and Simon) has helped so much and made the purchase so smooth. Thank you for also being down to Earth.

Racquel · 5 April 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.

1/5

Google

They have awful residents at Cooke House Sydney Road which make false allegations on other blocks around them. There residents seem to think they are in charge of the building which there is not such a thing. They are rude against children …

Lucy · 16 April 2024

5/5

Trustpilot

Emily and Panta has geven Excellent…

Emily and Panta has geven Excellent Service ,outstanding They help lots

Alvinio · 13 April 2024

Agent replied · 12 June 2024

Thank you for your review. We are delighted you have had a positive customer experience with the sales team at The Venue. We will share your comments with Emily and Phanta. We wish you every happiness in your new home.

5/5

Google

Beautiful development and very helpful and friendly team

I · 27 May 2024

Agent replied · 21 June 2024

Thank you for taking the time to leave a review. We are so pleased you have had a positive experience. We will share your comments with the team.

5/5

Trustpilot

Prompt response

Prompt response, helpful and courteous.

Customer · 13 September 2025

5/5

Trustpilot

Great development and the staff were…

Great development and the staff were amazing. Thanks to Pam and Harry for helping answering all my questions and securing the plot I wanted.

Mr · 17 May 2021

5/5

Trustpilot

Great sales team!

The sales team are so helpful.

TY · 28 June 2024

Agent replied · 24 August 2024

Thank you for taking the time to leave a review. We are so pleased that you have found the sales team helpful during the journey of purchasing your new home.

5/5

Trustpilot

Fantastic experience with 1023 Westen…

Fantastic experience with 1023 Westen Homes all down to Richard, top chap, extremely helpful, polite and knowledgeable.

Barringtons · 14 November 2023

Agent replied · 12 June 2024

Thank you for your review. We are delighted you have had a positive experience with Richard at 1023 West. We will share your comments with him and the 1023 West team.

5/5

Trustpilot

5 star experience

Very impressed with the way this developer is renovating this iconic grade 2 listed military hospital into beautiful, thoughtfully planned residential units. So far the experience has been 5 star.

Anthony · 2 October 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.

5/5

Trustpilot

Positive experience

The sales staff are really friendly and responsive to our questions and requests. We enjoyed interacting with staff from Weston Homes and the whole viewing-buying process did not feel too complicated.

M · 13 August 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience with us and will share your comments with the team.

5/5

Trustpilot

Really great team

Really great team, informative, knowledgeable and efficient

Paul · 23 May 2024

Agent replied · 12 June 2024

Thank you for your review. We are so pleased you had a positive experience purchasing your new home from us. We will share your comments with the team at Tyafen Court.

5/5

Trustpilot

Best customer service

Best customer service. Very supportive sales team at Laundry works, Watford.

Customer · 4 March 2024

Agent replied · 12 June 2024

Thank you for your review. We are delighted you have had a positive customer experience with the sales team at The Laundry Works. We will share your comments with them. We wish you every happiness in your new home.

4/5

Trustpilot

Great

The home is great in general although there’s here and there minor defects but so far the customer service has been great assistance for those defects to be rectified as soon as possible!

Jade · 10 April 2022

Agent replied · 12 June 2024

Thank you for taking the time to leave a review. We are so pleased to hear you have had a positive experience. Our Customer Service team have confirmed that all reported defects are in the process of being attended to. Should you have any further queries, please contact our Customer Service team who will be happy to assist with your enquiry.

5/5

Trustpilot

5 star Service

For me the sales support team have been wonderful. Supportive, and went above and beyond during this stressful time for me.

Angela · 28 May 2023

Agent replied · 12 June 2024

Thank you for your review. We are so pleased you have had a positive customer experience purchasing your new home from us. We will share your comments with the team.

5/5

Trustpilot

Rich at Weston Homes was great with the…

Rich at Weston Homes was great with the purchase of my flat, he was reassuring and accommodating throughout the process.

Amy · 13 June 2023

Agent replied · 15 June 2024

We are sorry to read your comments. So we can investigate this, we would be grateful if you could contact our Customer Service team to let us know your contact details and which development you have purchased one of our homes at. Please contact Customer Service by calling 01279 873200 or email customer.services@weston-homes.com - we’ve made them aware of your concerns and to expect your call.

5/5

Trustpilot

Service so far had been really good and…

Service so far had been really good and any questions I had were answered promptly , so far the move has gone very smooth

Customer · 25 January 2023

Agent replied · 12 June 2024

Thank you for taking the time to leave a review. We are so pleased you have had a positive experience with us and will share your comments with the team.

4/5

Trustpilot

Good customer service

Good customer service, quality all around

Tekeye · 24 April 2024

Agent replied · 12 June 2024

Thank you for your review. We are so pleased you have had a positive experience. We will share your feedback with the team.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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