5/5
GoogleClaire was amazing facilitating our viewing process and was friendly and efficient on moving day. Highly recommend.
Trusted Agent profile · Warrington
Leef Property Management Ltd Warrington reviews
★★★★★
1,163 reviews across 2 platforms
12b Olympic Way, Birchwood, Warrington, WA2 0YL
Leef Property Management Ltd's office in Warrington, at 12b Olympic Way, is rated 4.1 out of 5 across 1,163 reviews on two platforms, including 917 Google reviews rated 4.1.
Reviews
Every review we hold for the Warrington office, from every platform, shown as written. First names only.
Google5/5
GoogleLeef Property Management have been amazing throughout my renting process. Very friendly & professional. Would definitely recommend to anyone considering renting with them. Fast email responses and I think the team are very warm all round. Specially I’ll like to mention Vikki Denis quick to reply emails, very kind and professional. A big thank you to the whole team.
4/5
GoogleKaye was so helpful in answering my queries throughout my stay at my apartment.
5/5
GoogleKelly was amazing. She was very helpful. She responded to my emails on time and very professional. Many thanks Kelly. Judith - Notts
4/5
GoogleLeef provided an excellent experience in helping me find the perfect flat. I was lucky to have a point of contact with Kelly Nolan who was attentive, communicative, and guided me through the process. From the beginning, she exhibited a deep understanding of my needs and promptly addressed any questions or concerns I had. I'm grateful for her outstanding service and highly recommend them to anyone looking for a new home.
5/5
GoogleClaire was very professional & informative today on handing over keys for the property. Very helpful & welcoming!
5/5
GoogleClaire Graham was really nice to our family. She provided all the answers we need after moving in.
1/5
TrustpilotAVOID AT ALL COSTS.
AVOID AT ALL COSTS.After reading the reviews, I’m comforted in knowing I am not the only one who thinks this company is disgraceful.As soon as we paid the deposit it all went downhill from there and didn’t stop going downhill for the entire 13 months I was there.I have never been so stressed out by a letting agents in the 4 years I’ve been renting various properties within Leicester.- Before moving in, the correspondence was unprofessional, with other tenants personal details being sent to us via email and on uktenantdata.- When I first moved in, the whole flat was in a disgusting state. Nobody told me the property was in such a state before hand. In times of covid, it’s totally unacceptable that the property was not cleaned at all.- Upon moving in, there was so much damage done to the property including almost all of the furniture. The bed was completely broken, as well as the wardrobe, front door chain lock, dining chair, shower frame, freezer shelves, bedroom drawers, kitchen cupboard, not to mention all of the cosmetic damage that made a beautiful modern apartment look like a crack den- I was told everything would be fixed within the first month of me being there. But that was a lie. After chasing them up so many times and also recording damages, no repairs were carried out. At all. For the entire 13 months. Since having no choice but to sleep on a broken bed, I now suffer from extreme back pain that I have never experienced before. Due to no repairs being carried out, the bed got worse and worse and looked like the titanic sinking. I still suffer from back pain as a result.- They pocketed the previous tenants deposit, which is supposed to pay for all repairs caused by those tenants. But as I mentioned, no repairs were ever carried out during the time I was living there. So they just stole the deposit. I really suffered and when I tried to chase them on this issue, they basically just said we don’t give a toss and within the same email told me I have to pay an extra months rent even though my contract was 12 months and this is in writing on the DPS website and the contract. I had to cough up £1100 for an empty property plus bills.- No empathy from the staff whatsoever even after practically begging them to fix the bed as I was really suffering. They never had any intention of helping me, or trying to understand my suffering.- They definitely do not clean the place before tenants move in as they actually told me I need to clean the place so the next tenants can move in straightaway- I still had the decency to clean it well but I guarantee it won’t be deep cleaned for the next tenants…- I knew my deposit would not be safe with them, and I have an email stating that they are now charging me for damages that the previous tenants had done. I slept on a broken bed for 12 months. Now they are stealing my deposit. I am just shocked and appalled. Luckily I took videos the day I moved in of the state of the property. But I feel as though this won’t matter because they are just con artists.You’d have to have a very twisted moral compass to work for Leef as I would simply not be able to live with myself. DO NOT TRUST ANYTHING THEY SAY.Dealing with this company affected me so negatively and impacted me so badly that I felt compelled to write this review. For your own safety, mental well being and hard earned money, do not give your money to these people.
5/5
GoogleTrying to get in contact with the lettings team since August 18th. Please respond to my calls, emails. This is regarding Beetham Tower Birmingham.
5/5
GoogleClaire is so helpful when we move in . She explained everything in detail and very helpful and comfortable during the process. She is amazing
5/5
GoogleEmily was very helpful and professional when dealing with my enquiries. Quick to reply and well informed - would recommend her when dealing with Leef.
5/5
GoogleThank you Emily Lord for being quick and efficient responding to my emails - really appreciate your help. :)
5/5
GoogleMy company owns a house that’s let through Leef and so far so good. Special mention to Vicky Denis
5/5
GoogleClaire was a great help with moving my son into his first property. She's been fantastic at every stage of the process and made his journey easy answering his questions every step of the way.
4/5
GoogleI recently rented a flat through Leef Property, and I must say, my experience was good overall. Jenny, who initially showed me the flat, was really friendly and informative. Charlotte, who assisted me during the referencing process, was a professional. Her guidance and support were much appreciated, and it made the whole process a lot smoother. Overall, I was quite pleased with the assistance I received from Leef Property.
5/5
GoogleEmily has been great in renewing our tenancy. Extremely quick and painless process.
5/5
GoogleHeather and Claire were very professional when doing viewing and explaining all the details needed. Highly recommend
5/5
GoogleKaye in the North East was so lovely and friendly throughout my tenancy. Always on hand if there’s any problems and quick to respond.
5/5
GoogleClaire is the the absolute best. She was a great help from the viewing to moving in. She made renting with Leef property easy.
5/5
GoogleCommunication with Emily has been prompt and efficient. She has been swift to answer all my queries and dealt sensitively with tenants as requested.
5/5
GoogleI was impressed with the prompt, helpful and supportive team . . . in particular with Charlotte Thorpe-Lee who seemed to always go the extra mile during a process - which contained quite a number of clunky, excessively long and wordy legalistic forms from other organisations lurking behind this nonetheless very helpful Leef team Thank you M.C.Venning BM, BCh , FRCP, PhD
5/5
TrustpilotGreat Customer Service by the agent Heather
Hello I am Mahnoor. I want to right this review for Heather.. she is an absolute gem! So friendly and accommodating. Gave me the best customer service. I have another viewing with her too now. She is really understanding as well. I liked her a lot!!!
5/5
GoogleVikki has been brilliant in dealing with a dispute surrounding non-paying tenants which hopefully will be resolved soon
5/5
GoogleHeather was great, brilliant and engaging. We loved the viewing and information. Thank you all!
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