Leef Property Management Ltd Warrington reviews

★★★★★ 1/5

Google

Rude awful staff, don’t care about their tenants one bit. Everyone in their office needs some serious customer service training. I actually rented with them a few years back now but was bribed by someone high up in the company to take my bad review down at the time. Just popped into my head to look at reviews and see if he’d taken any of my comments on board, but looking at the awful reviews its clearly gotten worse (I didn’t think that possible). So wanted to put my negative review back up as I should have left it year ago. DO NOT RENT WITH THIS COMPANY.

Sarah · 21 June 2023

★★★★★ 1/5

Google

Please listen to all the bad reviews! The most unprofessional, amateur, rude, unorganised company I have ever been unfortunate enough to have to deal with. From reading all the numerous terrible reviews on different sites online I feel for anyone who has to deal with them. Unfortunately, I did not have a choice as they took over as managing agents of my previous property, and seeing the amount of people who have suffered because of them, I would have stayed well away. Zero stars is not an option as they don't deserve any. They do not answer the phones, and completely ignore your emails unless they want something from you, and when they do email they send rude, unprofessional, dishonest emails. They don't care about tenants, I could list the endless failures in this joke of an organisation but I would be here all day and I've already wasted enough time on this disgraceful company. They really don't understand how the absolutely pathetic, diabolical service they provide can have such a negative effect on people. There are lots of great management companies out there, this by far the absolute worst. Avoid at all costs!

Paul · 21 June 2023

★★★★★ 1/5

Google

This is the most unprofessional letting agency that I have come across in all of my accommodation searches. We went for a viewing and really liked the property. We contacted them and expressed interest in renting it. Haven't heard anything from them after that. I understand that they might have received better offer and have decided to go with that. But as a client we expect a minimum decency of letting us know the outcome of the application. We have sent multiple mails and messages, and calls as well. Never heard back from them. Wouldn't suggest it to anyone.

Ragin · 21 June 2023

★★★★★ 1/5

Google

I had a terrible experience with Leef. I should have known from when my move in date was stalling, the flat at Meridian House I rented had some issues and it was so close to the sewage covering that the entire floor was filled with foul smell, for most of my stay there I kept complaining of the sewage leakage, there was power outage for months, window leakage(whenever it rained I had to keep cleaning the window area), moulds everywhere despite my cleaning and numerous other issues. Leef was not bothered about my welfare despite complaints through mail, no empathy whatsoever . They never respond to calls. One time someone picked, the lady was very rude and dismissive.Unfortunately I had to part with a huge chunk of rent.from my experience they are definitely not a good company to deal with, terrible experience and I won’t recommend .

Georgina · 21 June 2023

★★★★★ 1/5

Google

I have had the worst experience of my life with Leef property management. It started way before I even started my tenancy contract, should’ve seen the red flags from the beginning. They told me I could move in on a certain date, and made me wait 2 weeks after that date during which period I was homeless, I had to stay with my friends. Every time I tried calling them, the agents were extremely rude and hung up on me most times and never returned any of my calls. The elevators were broken for a whole year, they did nothing about this, and did not respond to the emails I sent. Any time I had any issues I could never reach them. Finally when I decided to get out of that horrible place, I tried calling them and emailing them several times, so I could end my contract. No response again. I would send emails and calls every single day just so I could get someone to help me figure out how to end the tenancy. When they finally got back to me, it was too late and they are now expecting me to pay the rent for another month when I’m not even going to be living in the property. I’ve never had to go through such horrible service with any other agents.

Nayna · 21 June 2023

★★★★★ 5/5

Google

I was shown around the property by Claire. Claire was very friendly at first sight and messaged me to know exactly what side of the building to meet with her, she was on time and a pleasant woman. Claire was professional and was willing to answer my questions and she explained to me everything I needed to know so I definitely recommend this agency.

Cathy · 21 June 2023

★★★★★ 5/5

Google

Excellent customer service from All the HIGHLY PROFESSIONAL Staff Members from Leef Properties JOANNE IS HIGHLY PROFESSIONAL IN HER JOB SHE IS VERY HELPFUL AND UNDERSTANDING Thank you Leef Properties.

Vinod · 12 June 2026

★★★★★ 5/5

Trustpilot

Hi Heather was brilliant thank you 😊

Daniel · 19 November 2025

★★★★★ 5/5

Google

Thank you to Leef properties and especially Claire. She was very polite, friendly and informative of all information and details. She made the process of applying for my first apartment very quick and easy to understand. The response time and communication was very efficient. Thank you Claire and I really appreciate your hard work and efficiency. 😊

Kristiyan · 12 December 2023

★★★★★ 5/5

Google

After a bad experience with estate agents in the past it was an absolute pleasure to meet Claire today who changed my perception about agents. Claire was super friendly and professional. Claire has extensive knowledge of property and really impressed me. Thanks for all of your help today Claire, your an absolute credit to your company!

Michael · 22 December 2023

★★★★★ 4/5

Google

Just finished renting my first flat with leef in stockton-on-tees on the riverside in newport house, had the pleasure of dealing with Kaye throughout and she was always happy to help with any queries and issues, really lovely genuine person to chat to. Even going as far as to responding late evening to random questions. If I could give her an individual rating she'd get a 5/5 for sure. The building itself is secure with an intercom door and code, which was a comfort being a single woman in my first flat alone. Lovely community within the building, welcoming and helpful! There is a swap shop that the tenants decided to create during the first lockdown that has been the source of many helpful bits and bobs like plates and pots that otherwise I wouldn't have been able to afford. The views on the riverside are absolutely gorgeous and what immediately sold me on my flat when I saw. The rent is cheap because it is quite basic in terms of space and furniture, but sometimes that's all you need! I never had any issues with the furniture. The only issue I have found while living in the building is the lift. It stops working quite randomly and regularly not sure why, had to move out of the third floor and carry all my belongings up and down the stairs which wasn't great. I also had a friend who was stuck for an hour and a half before getting out. I myself have gotten in it at least 5 times and it's jolted suddenly, sat for a minute or two going nowhere then returned to the ground floor(too lazy to learn a lesson) doesn't seem like it should be a regular thing. Overall I had a great experience and would return, maybe taking the stairs to a lower floor next time :)PositiveResponsiveness, Quality, Professionalism, Value

Peachy · 21 June 2021

★★★★★ 5/5

Google

Emily has provided a quite brilliant letting service to our investment company. She is very proactive and always doing her very best to help in every way she can. She sets her own targets, task lists and spreadsheets up to ensure that every aspect of our portfolio is managed in the quickest and best way possible and that any problems are dealt with immediately and without drama. Emily is a real pleasure to work with and always makes herself available taking genuine personal pride in the success of your properties - she looks after them as if they were her own. She is diligent, professional, conscientious and courteous and is everything you would want in a property portfolio manager.

Oliver · 21 June 2021

★★★★★ 5/5

Google

We have had an excellent experience with leef property, Claire has been extremely helpful and professional and was always available to answer our questions when asked and responded quickly to them too. Claire gave us her time to help us and gave us support with things we were unsure about as this was our first time getting a place. Claire shown us round the property and helped us to find one that suited us to what we wanted. We can’t thank Claire enough for being so helpful, knowledgable and contactable it was great to have support when finding a first time place!PositiveResponsiveness, Quality, Professionalism, Value

Ems · 21 June 2021

★★★★★ 5/5

Google

Absolutely Fantastic service from start to finish. I had a very bad experience with my previous letting agents who took forever to reply to emails and left my property empty for 4 months during the lockdown this year and quoted the virus as the delay for everything. I spoke to Leef who immediately took over the property and got it rented immediately without any fuss at all. Amazing service and I will now be moving all my other properties across to them. A special big Thank you to Elizabeth too for being super responsive always replying to emails immediately and going extra and beyond to help me with anything I ask even having my property valued.PositiveResponsiveness, Quality, Professionalism, Value

Antonio · 21 June 2021

★★★★★ 5/5

Google

Been renting from Leef for 5 years now with no major issues and a quick response time to any problems I've had. In particular one of the staff Emily went above and beyond helping me get my tenancy renewed in some unique circumstances and was incredibly polite and helpful throughout the entire process, even when I was slow to respond to emails.

Stephen · 26 July 2023

★★★★★ 5/5

Google

Many thanks to Charlotte Thorpe for successfully negotiating a new tenancy agreement re. my rental property in Doncaster and to the rest of the Leef management team for their excellent work during the course of the last year.

Richard · 13 November 2024

★★★★★ 5/5

Trustpilot

Sarah is a nice polite lady who was…

Sarah is a nice polite lady who was very helpful,she kept us up to date with all the developments on the property and answered any questions we had ,she always kept in touch with any changes and it was a pleasure to deal with her.

Karanveer · 16 July 2024

★★★★★ 5/5

Trustpilot

Excellent

Claire was fantastic, showed me around the flat and was very clear, honest and efficient.

Mike · 20 August 2025

★★★★★ 5/5

Google

Best in the business 👌 Emily Lord always ready and willing to assist 🙌 …

Otaru · 12 September 2026

★★★★★ 5/5

Google

I recently used Leef Properties to sort out my renting of a new flat. This has been quite a tricky process during the pandemic and having worked with various estate agents I can truly say that Kelly Gill was the nicest agent I have worked with. She was friendly from the get go, smily, answered all of my questions and queries and was keen to help us sort out our rental within our budget. Would highly recommend!PositiveResponsiveness, Quality, Professionalism

Hannah · 21 June 2021

★★★★★ 5/5

Trustpilot

Excellent

Sarah N was very efficient at getting the whole process done, extremely helpful and knowledgable

Carl · 10 September 2026

★★★★★ 5/5

Trustpilot

Excellent service

Excellent service. I was shown by the flat by Claire and she was lovely. Then the process of getting the flat was completed by Ella, who is also very lovely. - Both Ella and Claire were both very helpful with the application process.

Chloe · 9 August 2024

★★★★★ 5/5

Google

Craig has been fantastic for me as my property manager. He makes sure I've been kept up to date with everything and provided options for each situation. Would give more stars if I could!

Jackpot · 24 December 2024

★★★★★ 5/5

Google

The overall experience was satisfactory. I appreciated the pleasant interaction with Sarah during the property viewing. While there was a slight delay in Charlotte’s email responses, her eventual communication was warm and considerate. Despite the minor inconvenience, I am inclined to recommend Leeds Properties, anticipating a smooth tenancy in the upcoming months.

Chioma · 20 February 2024