Bridgfords Lettings Warrington reviews

★★★★★ 1/5

Trustpilot

This company is a disgrace and I can’t…

This company is a disgrace and I can’t warn people enough to steer clear of them and never give them your business! I paid 6 months rent upfront for a property in Buckshaw Village, Chorley. After 5 months at the propert I was told by the branch manager AMY WARD that I will need to move out due to the landlady needing to move back in, she clearly told me over the phone that the landlady was happy for me too move out early, my girlfriend at the time was heavily pregnant and due to give birth so I was not in a position to wait around I contacted Bridgfords Preston and clearly stated I would be exiting the property early and informed them of the exact date the property would be empty. I managed to find another property, paid another 6 months upfront, completed all the necessary paperwork and move myself and my girlfriend in before our baby girl arrived, once I was moved in and our baby girl was settled I contacted AMY WARD to ask about the overpaid rent and was told that the landlady was not prepared to allow me to exit the lease early, and I will not be getting my months rent back, £550 a considerable amount for a new family to just give away allong with the 6 months rent and fees that come with moving into another property, despite AMY WARD telling me over the phone (a call that despite being told was recorded, actually was not) she had already agreed. I now find myself £550 down, given to a landlady straight out of the pocket of my new family, and when I said I would contact the landlady myself I was told by AMY WARD that she will contact her leagal team…Bridgfords Preston is the worst, most disgusting, heartless, unethical company I have ever hand the displeasure of dealing with and AMY WARD has lied on numerous occasions about what the landlady said and wether the calls between myself and Bridgfords Preston are recorded. Myself and my new family and now £550 out of pocket while AMY WARD continues to defend and protect the landlady from returning my money after.

Jakob · 23 May 2018

★★★★★ 4/5

Google

Thanks to Abi and Antonia who did their best to make sure me and my girls were moved in to our beautiful new home without any hiccups. Looking forward to enjoying the house,so thank you girls for all your help! 😊🔑🏠 …

Amanda · 24 October 2020

★★★★★ 1/5

Trustpilot

Made an offer on a property

Made an offer on a property. Which was accepted. Property was removed from rightmove. Had a survey carried out RICs survey 2. Before even getting the Survey report back. The property was back on rightmove. As Bridgfords driving up cost for there commission on property sales. Blaming cooperate client. Very poor practice stay clear of.

Nathan · 1 June 2023

★★★★★ 5/5

Trustpilot

Fully recommend Northallerton office.

Unexpectedly looking for a rental property in Northallerton, North Yorkshire. Worked with Ollie and Maria throughout the process. Very attentive, spoke with me out of hours and at weekends and helped me with my property search. I would thoroughly recommend the Northallerton lettings office to other potential clients. In addition, I am still waiting calls back from other agents 3 days later!

Alex · 7 October 2022

★★★★★ 1/5

Trustpilot

I was tenant for 8 years

I was tenant for 8 years, problems with communication, leaking roof repaired after 6 months, need it to call every 2 weeks to have an answer that "we will contact landlord, team or anyone else in the next 1 hour". Yeah 6 months water was leaking on my head. The best part is that something like that is with everything. Now I'm waiting for my deposit after when I moved out. There is barely any communication, no confirmation and very bad service even at the end of my tenancy. If you like problems and bad service you can do the business with Bridgfords. If you like good service and nice people you need to look anywhere else.

Lucas · 17 October 2017

★★★★★ 5/5

Trustpilot

Mortgage adviser at Halifax branch

Lee the mortgage adviser at the Halifax West Yorkshire branch is amazing. I was trying to get my property re-mortgaged and as this was the first time I’d gone through it I was a bit nervous to say the least. The property in question was my dads who had passed away. Lee was brilliant, I did really know what I was doing and I had spoken to many different mortgage advisers. After speaking with them I just through the others just wanted my money but Lee was different. He spent time explaining everything to me and was always there if I needed him. Was hard to get him on the phone but he would email back as soon as he could. He did everything right for me and I highly recommend him. I will be going back to him once my term has come to an end, every time.

Charlie · 13 August 2017

★★★★★ 5/5

Google

We have bought our property through Bridgefords. We are still to complete our purchase but so far the customer service we have received has been exceptional. Libby has kept us updated throughout and been nothing but helpful. Would highly recommend.

Ian · 21 January 2025

★★★★★ 5/5

Google

As a Landlord I have dealt with Bridgefords Lettings for some years now and have been happy with their past service level. However, recently we have experienced a superb level of advice and assistance on the re-letting of our premises. I would not hesitate to recommend them to anyone with a property to let. Many thanks to all the team who are always friendly and helpful and particularly to Sophie and Cathryn for all their recent efforts on my behalf.

Bob · 25 October 2016

★★★★★ 5/5

Google

I have been successful in renting my new home with bridgfords, my main contact was Marta who was brilliant and professional 👏. Any extra questions I had Marta got back in touch with me with answers I didn't have to chase her for answers. Dealing with Marta has made all the stress of this move so much easier. Thankyou Bridgfords ( Marta)

Andy · 28 December 2023

★★★★★ 1/5

Trustpilot

Bridgefords Tameside lost trust…

good at getting you to sign the dotted line to sell your property, started off viewings turning up with no bookings, dealing with different staff members, delay in reply’s and emails sometimes ignoring them all together. we sold after 3 days to a buyer who was known to them (previous employee). only to find out that she been informed of a new property viewed it and offer accepted less than 24hrs of going on Rightmove. Went on Rightmove on the 16th we received an email midday on 17th to inform us she pulled out. now going with a different agent hopefully a trusted one

Joanne · 16 September 2024

★★★★★ 5/5

Trustpilot

Highly recommend

Beverly/Nicola and team at the Burnley Branch have been utterly amazing dealing with my property purchase. Super quick responses to emails, calls. Friendly service. I couldn't of asked for a better service. Highly recommended.They are a credit to this company.

Jan · 26 April 2024

★★★★★ 5/5

Google

Marta was very profesional and friendly in a process of finding our house. Highly recommend.

Ako · 28 November 2023

★★★★★ 5/5

Google

Great team at this branch. I worked with many of the team members, but they clearly worked well as a team. Whenever I called I never needed to repeat myself, which can sometimes be a frustration on both sides. To prospective clients; I can heartily recommend the team here, what a pleasant and accommodating team they are. Keep up the great work. Alan

Alan · 28 November 2023

★★★★★ 5/5

Trustpilot

Bridgfords Denton

Cant recommend Bridgfords Denton enough. Bought through them recently. The team were so helpful throughout. Great communication, nothing was too much trouble. Aldo used their mortgage advisor, Gemma. She was fantastic. Never dealt with a broker like her! She went through the whole process in detail and always on hand to answer any questions I had! Many thanks to Ryan, Stacey, Adam and Gemma. You guys made what could have been a stressful so smooth!

Gone · 24 January 2020

★★★★★ 5/5

Google

Selling a house can be a stressful time, add to it securing the next home, well that's another level of stress! The staff at the Stockton Heath Bridgfords branch have been professional and supportive, starting with Lynn whose assurance is calming, and Isabelle and Courtney who have been very supportive and helpful!

Mons · 25 June 2024

★★★★★ 1/5

Trustpilot

Rip off Britain would have a field day…

Rip off Britain would have a field day with this lot I turned down my perfect property once I found out it was it was this terrible company ! How they still in business I have no idea

Tony · 6 January 2026

★★★★★ 1/5

Trustpilot

Apalling handling of my mother-in-laws…

Apalling handling of my mother-in-laws property. Took a massive %age of the rent, did nothing for the money, never communicated, never responded to messages or calls, left us with a squatting tennant for over a year after being serviced notice, never checked the property properly, never followed up on the deposit so we lost that as well. One star is far too much to give them. I suggest you never consider using this company.

Andrew · 25 November 2024

★★★★★ 1/5

Trustpilot

They are shocking

They are shocking.I emailed & spoke to them at the middlesbrough branch about a property near 2 weeks ago. on the phone i was told the potential move in date was 8/9/24 They told me they would do a video tour heard nothing so chased them to which they came back with a rubbish excuse the tenant hadnt been in touch so they couldnt get into the propertyI withdrew interestThey are shocking at communication & couldn't run a bath

Finn · 2 September 2024

★★★★★ 5/5

Google

Isabelle Johnson and the team at Bridgfords were fantastic! Very professional, helpful, and efficient. Would highly recommend.

Kayleigh · 20 March 2025

★★★★★ 5/5

Google

Isabelle Johnson (Bridgfords Stockton Heath Branch) has been amazing with our house sale, did everything in her power to give us the best possible experience. Went above and beyond for us! Thank you so much! You're absolutely amazing at your job. Thank you, Sophie Gormley & Bradley Gormley xxx

Sophie · 28 July 2024

★★★★★ 1/5

Trustpilot

they say they are going to call you…

they say they are going to call you back but they dont too many sales reps only interested in their commission very poor service, avoid this company

Michael · 1 April 2026

★★★★★ 5/5

Google

Isabelle Johnson (Bridgfords Stockton Heath Branch) has been amazing with our house sale, did everything in her power to give us the best possible experience. Went above and beyond for us! Thank you so much! You're absolutely amazing at your job. Thank you, Sophie Gormley & Bradley Gormley xxx

Sophie · 25 July 2024

★★★★★ 1/5

Trustpilot

4th tennant same issues- damp, mould, negligence

I am the forth tennant leaving my current rental property with the same letting agency and landlord due to the same issues. Mold, damp, negligence and conditions quite frankly not fit for living. I'm breaking my tenancy agreement with permission of the landlord, however never expected to be hit with Bridgfords re-housing fee because quite frankly didn't expect bridgfords to take on this property with a now fifth tennant following years of the same issues not fixed. The 95 year old landlord lord is maybe not able to care for this property but I'm not reviewing him right now. There's something really sinister about a company needing capital gain to the degree that they are willing to miss sell and mislead another tennant into this property a fifth time. Please please stay away.Edit- just noticed that they have a new tennant already from a video viewing alone. Pictures posted of the property are from years ago. Next tennant likely spun the same lines as me, "we are so busy with viewings on this property it's so desirable we can't possibly fit you in, take the video viewing and we advise you to go for it within the next 24 hours before it gets snapped up" there have been no physical viewings of this property whilst I have been here. This is miss selling and pressure sell tactics. The next person will likely have had to pay the same heavy holding fee as me, there rent has gone up by £50 and their deposit by £200 from the 7 month's when I came in with minimal work done on the neglected property. This company is predatory.

Robin · 7 August 2024

★★★★★ 5/5

Trustpilot

Chris Parkin was my mortgage broker

Chris Parkin was my mortgage broker, really helpful I had been told from another company that I would not be able to get a mortgage, Chris went above and beyond to make it happen. We had issues with the lender taking unnecessary time on some issues Chris chased them everyday and I am now in my lovely new home. I will definitely recommend Chris in the future.

Amanda · 10 June 2021