Bridgfords Lettings Warrington reviews

★★★★★ 5/5

Google

Received excellent service from Nathaniel. He was preemptive in anticipating my needs. Kept me informed throughout daily. He was quick to secure tennant options conducting viewings on my behalf along with the burden of pre-checks. Many thanks for you help and professionalism

Mark · 25 July 2024

★★★★★ 5/5

Google

Great estate agents, isabelle Johnson dealt with my case, kept me updated constantly and was always available if needed, very professional

Jack · 14 May 2025

★★★★★ 1/5

Trustpilot

Worst company I have ever dealt with in…

Worst company I have ever dealt with in my life!!We moved in roughly 5 years ago to a house that was in need of a lot of tlc. The first year was fine and we renewed for another 12 months. Then came the problem with our bathroom floor. It had rotted and crumbled away leaving a huge hole in the floor. Numerous reports were made and it took almost 3 years for them to send out someone to do a quote. Again, we heard nothing after this. After more pushing we got another quote and then once again, nothing. In 2022 we got an email with “end of tenancy checkout” which we had no idea about. I rang them to ask what was going on and they said “oh yeah the landlord wants his house back you’ll get a section 21 in the post”. Nothing came and I said what is going on and they replied saying “sorry it was sent in error you can stay”. What the ****” Fast forward another year and we get a section 21. It comes to us needing to leave and a potential landlady asks for a reference and she says sorry I can’t do it they’ve given a poor reference. Obviously I asked them what they had said and they accused us of not paying rent!!! We have always paid and had agreements in writing. They said our rent comes through in two separate transactions on their system even though it’s sent in full on payment and I have sent them bank statements to show this, they won’t budge. So now they are refusing to give us a reference and we are becoming homeless in 9 days time as no landlords will accept us due to their false information!I am absolutely disgusted with how they have treated us. We have children and they’re happy for us to be without a home due to lies! They are rude and do not communicate. This is the York branch. Vicki especially is the worst of the lot!AVOID LIKE THE PLAGUE

Sophie · 18 March 2024

★★★★★ 5/5

Google

Marta and Nathaniel was so helpful to us in securing our new home, Marta customer service was the best 👌i will still like to do more business with your company …

Chris · 27 March 2024

★★★★★ 1/5

Trustpilot

Terrible communication, valuations and organisation.

We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.

Alice · 29 February 2024

★★★★★ 1/5

Trustpilot

Dont Waste Your Time

I had a very bad experience with one of their estate agent in cheadle hulme. Be aware of Omara, she views you the property and stands still and doesn't even puts up an effort to speak or show the property. A pure lack of training and wonder how bridgfords keep a check? On top, if there's other properties to see, they'd give you excuses and never deliver what they promise, delays on delays. I guess barely they have good agents and mostly its all bad. Its pitty to know what such companies has such employee who works as if they are forced to do so.

Zehran · 17 February 2024

★★★★★ 1/5

Trustpilot

Horrendous experience with Bridgfords…

Horrendous experience with Bridgfords as a buyer. While being shown a property by Bridgfords in Knaresborough, we were told by the estate agent that there is no need to do a survey on the property as the previous interested party had done one and there was nothing to worry about. I found this very unprofessional and alarm bells were ringing and rightly so as it later turned out that the house was built from a non-standard construction. At a later date we viewed another property with Bridgfords and this time communication was a serious issue, it was extremely difficult to get hold of anyone in the office, often we would call and the phone would be picked up and then instantly slammed down, we would walk past the office and see plenty of staff in the office and our calls being ignored. We ended up missing out on the property as we were simply unable to get through to them. Overall, an extraordinarily poor experience.

James · 15 February 2024

★★★★★ 5/5

Google

The lettings team at Bridgefords have been extremely professional. Nathaniel and Alison were our main points of contact and both were always friendly and helpful and did a great job of guiding us through the lettings process.

Anthony · 24 October 2023

★★★★★ 5/5

Google

What more could anyone ask? Alison, Antonia and Kim from the very beginning have been helpful, professional, kind and cheery. We've ended up with a fabulous house thanks to these marvellous ladies, despite a few challenges along the way, and they have been encouraging at every stage. Absolutely first-rate and if we have to rent somewhere else (hope we don't as we love the place!) we would go to Bridgfords at Stockton Heath first, without doubt. If I could give 6 stars I would. Thank you all!

Dave · 25 October 2019

★★★★★ 1/5

Trustpilot

Not a great experience

We went to Bridgfords because they got the best reviews on Google. OMG if they are the best, just imagine what the worst would be like. Gave us a very dodgy valuation 30% above what we eventually sold it for.

Honest · 8 September 2025

★★★★★ 1/5

Trustpilot

Do not trust them, they will rob you blind

Do not under any circumstances go with these! They will steal from you. They never asked prior to us applying whether we would need a guarantor and because it became obvious we did after application they decided not to go with us and stole our holding deposit from us. We a family with a small child and a baby on its way and they refused to give us our money back. They wouldn't budge a little bit. Not even offer a little bit back. Horrible estate agent that will rob you blind. Do not trust them!!!!

Natalie · 26 January 2024

★★★★★ 1/5

Trustpilot

Zero engagement for deposit return

My tenancy ended on 9th Jan and I emailed Bridgfords to ask how I go about getting my deposit back.Emailed again on 15th Jan saying there had been no reply received to my request.An agent did respond so say someone from the deposit team would be in touch.Chased again on 22nd Jan advising that nothing had been heard - to date zero response.They were very good when it came to take my money. There can be no excuse for the lack of engagement. A dispute has been raised with MyDeposit.

Katherine · 26 January 2024

★★★★★ 5/5

Google

The lettings team at Bridgfords Stockton Heath have been great - they’ve kept me regularly updated and turned things around really quickly. If I’ve been unable to answer my phone to talk they’ve quickly provided all updates via email. A very friendly and helpful team.

Alexandra · 27 March 2024

★★★★★ 5/5

Trustpilot

We highly recommend Bridgfords

We highly recommend Bridgfords - Whitby. Maddie, Victoria and the team are amazing. They are very approachable, friendly, have excellent communication and also very knowledgeable on the area and of the market.

Mr · 23 January 2024

★★★★★ 5/5

Google

Daniel bright from Bridgfords has been the most helpful person I have come across when looking for somewhere to rent he is the only person who contacted me personally and helped me as much as he could. He is an absolute credit to the company and would recommend him personally to anybody

Kieran · 24 October 2023

★★★★★ 5/5

Trustpilot

Great company to deal with very…

Great company to deal with very professional couldn't help me enough would definitely recommend.

Mrs · 15 April 2026

★★★★★ 5/5

Trustpilot

Bridgfords Denton team was extremely…

Bridgfords Denton team! 5*Denton branch team was extremely helpful, professional and pleasure to dealing with. They helped me to make my move to a new property within a couple of weeks and supported me throughout, including communication with all the suppliers. Megan was absolutely brilliant, she showed great support and care, professional approach in a timely manner. I would highly recommend.

Oleksandra · 5 February 2020

★★★★★ 2/5

Trustpilot

I wouldn’t recommend

I wouldn’t recommend. They set you up with an energy supplier even though you withdraw from an application. I didn’t even sign the contract and they raised an account without my consent. I had to be on the phone for almost an hour to close an account I didn’t even set up which will take 6-8 weeks with OVO. The staff at Stockport are lovely but I got spoken to like I was a child when I called up asking why this happened by Katherine when in the past she’s been nice. I don’t recommend Bridgfords. 👎🏾

Nicole · 15 December 2023

★★★★★ 5/5

Google

all agents at bridgefords were excellent . really helpful at all stages. will use them always

Alan · 13 May 2025

★★★★★ 1/5

Trustpilot

Terrible communication!

Terrible agency in Leeds!! Terrible communication!!!Been booked for viewing, saying tenant not free and postpone to next day. And then next day no show again, when I call they said tenant not free again and need to postpone to the next day again.. on the 3rd day once again they cancelled my viewing saying the property was taken.. without telling.I do understand flat/house goes fast, the problem is they are time wasters and never notice u when situation changed! All three days i have to find out myself the viewing booking was cancelled..... I do not live in city center and need to spend time and money to travel to viewing.. and the staff who pick up the phone is really rude and unprofessional! They have so many excuses.Luckily we didn't work with them i guess. If we did rent from them, can't imagine how disaster it will be. Be ware of!!!

Stella · 8 December 2023

★★★★★ 1/5

Trustpilot

Rude staff

Staff from their Manchester office made an unsolicited call to me asking if I would move my property to their estate agent so they could market it for me. When I declined. He preceded to pressure me. When he wasn’t going to get what he wanted, he decided to insult me and drop the phone on me. I called back requesting for an apology, but the lady I spoke to tried to cover for the rude guy. Avoid this company, they are no good.

Michael · 6 December 2023

★★★★★ 1/5

Google

I have vacated property on 28/08(bank holiday)dropped keys at the stockton heath agency as per earlier conversation .On 29/08 they have over charged rent(£550) from my account for another month.When i have asked about this they have told that they contacted accounts team they are going to refund me.Its been 8 days and i have chased umpteen times.i have got a call back today saying that their account team has got wrong date of termination in their systems.It may take another 5 days to process this and they are not sure of the exact date.

Ranadheer · 25 October 2017

★★★★★ 1/5

Google

Horrific letting agency. They magic random charges out of thin air. To compare, our previous letting agents asked for deposit, first months rent and £36pp admin fee. Whereas Bridgfords charged us the deposit, first months rent and well over £500 over signing on charges. £150 of which was for a non-refundable deposit to apply for the house, which was not taken off the actual deposit when we got the house. Needless to say, we are not renewing when are tennancy agreement is due. Again, they summon up another magic charge fo a £250 renewal fee (RIDICULOUS!!!). Would never recommend these to anyone in a million years. STAY AWAY FROM BRIDGFORDS

Kyle · 25 October 2017

★★★★★ 1/5

Google

Absolutely horrendous organisation! I have dealt with the Stockton Heath, Warrington branch and never in my life have I come across such an unorganised, unprofessional outfit. We had to wait two weeks for the main front door key to the apartment block; when I rang and called into the branch neither of the staff members could locate the key including the agent, Steph I believe her name was, who we dealt with. I had to pester the company that manage the properties for a set of keys. On account we could not gain access to the apartment for two weeks we were still obviously paid the rent, the two weeks rent has been requested back, no such luck as they are blaming the actual property landlord! The washing machine is completely broken beyond repair; this has been going on since the start of October and their Manchester branch deals with repairs; I have spoken with Gemma Burke there who is just as incompetent and unprofessional as the Stockton Heath team. No idea what they are doing, had to pester and pester to get anything done. Still waiting for the replacement washing machine with a two year child in home. Do not use this agency!

Clare · 25 October 2017