Bridgfords Lettings reviews

★★★★★ 5/5

Google

A huge thank you to Eleanor at Bridgford's Stockton Heath. Eleanor has been brilliant in assisting with both a property sale and our lettings property. Eleanor has always communicated well all the way through both the sales and rental processes. She is knowledgeable, approachable, confident, professional and extremely helpful in resolving matters and offering assistance and support. Eleanor is an asset to the Stockton heath team!

Lesley · 17 March 2026

★★★★★ 5/5

Google

I would like to thank Isabelle and Libby, who have been nothing but kind and approachable. Offering such a friendly service when it can be an incredibly daunting process. The whole team are so welcoming with fast replies and constant communication throughout. Their kindness and effort really makes all the difference!

Hollie · 17 March 2026

★★★★★ 1/5

Trustpilot

Fraud risk

Refused to return deposit after tenancy ended, eventually complying four months later after we enacted formal action. Ignored all our calls and emails, and during the little communication I could get with them I was treated with more rudeness and dishonesty than I have ever experienced. In particular Deposits Manager Paddy and Leanne consistently treated us with the utmost contempt. Probably some sort of illegal operations behind the scenes. Avoid!

Roger · 17 June 2026

★★★★★ 5/5

Google

Our experience with Bridgfords has been absolutely amazing from start to finish. Specifically, Isabelle, has been the most attentive, supportive, and helpful person to have with us on our first house buying journey! We couldn’t thank Isabelle enough and would recommend her service to anyone!

Jessica · 27 March 2026

★★★★★ 5/5

Google

We have had a very positive experience using Bridgfords to sell our house within 10 days. They have been responsive and efficient at every step and have made the process as easy as it could be. Special thanks to Isabelle , Libby and Lyn for all their hard work.

Joel · 17 February 2026

★★★★★ 4/5

Google

Isabelle showed us around the house we are buying and hoping to make our forever home. Isabelle was lovely, amazing and so polite and professional. A breath of fresh air. She was very helpful, knowledgeable and was happy to answer any questions we had.

David · 27 March 2026

★★★★★ 5/5

Trustpilot

I recently moved into Brigford property…

I recently moved into Brigford property and I can't express how grateful I am for the fantastic support from Lucy and Murray. From the moment I began the application process, they were incredibly helpful and attentive to my needs. Lucy guided me through all the paperwork with clarity and patience, ensuring I understood everything. On move-in day, Murray went above and beyond to assist me, he helped with any questions I had and made sure everything was in order. To top it all off, I received a delightful box of chocolates as a sweet welcome gift, which added such a nice touch! Their friendly demeanor and professionalism truly made my transition seamless. I highly recommend Brigford to anyone looking for a welcoming place home.

Alpha · 21 February 2026

★★★★★ 5/5

Google

Very quick and easy service provided by the whole team here, I dealt with Eleanor with my Property and she was always on the other side of the phone with answers to any questions i had and frequent updates making my move even easier Thanks

Pat · 17 March 2026

★★★★★ 5/5

Google

Isabelle Johnson was very knowledgeable of the property and area. Nothing was ever trouble and she showed me around while answering all my questions about the property. Very friendly yet professional. She also offered some helpful tips and advice which is much appreciated.

Aileen · 17 March 2026

★★★★★ 5/5

Google

I would like to thank Isabelle and the Bridgfords team for getting a long sale process over the line. Isabelle is extremely diligent at following up and keeping the ball moving so that you as the buyer (and also the seller) do not have that …

Mark · 17 February 2026

★★★★★ 5/5

Google

I want to thank the team at Bridgfords Stockton Heath who completed a recent property sale. Matthew initiated the valuation and Lynn secured the seamless transition to market. Libby was my main contact and was extremely helpful and …

Alison · 17 March 2026

★★★★★ 5/5

Google

Libby amd Elliott offered fantastic support during the purchase of my new home. They were on hand at any point, made the process very clear, understandable and walked me thru it. Thanks Libby and Elliott

Joel · 17 March 2026

★★★★★ 5/5

Trustpilot

Service above and beyond

What can I say about Bridgfords in Bamber Bridge, what an absolutely fabulous team of professionals to deal with especially Jane Catterall! This amazing lady has gone above and beyond for us firstly regarding the sale of my mum's house after she passed away, and now ourselves. Without Jane with her knowledge and wealth of experience our house move would have collapsed, she did everything in her power to get the job done, she went above and beyond, and is also a very understanding and caring individual remaining professional throughout. Couldn't have done this without you! Wouldn't hesitate to use them again.

Nicky · 8 November 2025

★★★★★ 5/5

Google

A huge thank you to Isabelle and the rest of the team at Bridgfords Stockton Heath! Absolutely fantastic service - so friendly, fast replies and regular communication and updates. Even when Isabelle was unavailable, anyone else on the team …

Jen · 17 January 2026

★★★★★ 5/5

Google

Very friendly and efficient service from Bridgfords - Stockton Heath branch. Eleanor was professional and ensured all questions were answered. Nothing was too much trouble. 5 star service 👌🏻 …

Nick · 17 February 2026

★★★★★ 5/5

Google

Isabelle has been great throughout the process of me buying my first home, I can’t thank her enough for her patience, support and for being so friendly. Whenever I’ve had any questions she has always been happy to help and her response is always very quick which has been amazing - Also a thank you to Libby who was great on our second viewing. We can’t wait to move in, Thank you both 😊

Niamh · 24 August 2024

★★★★★ 1/5

Trustpilot

One of the worst estate company i have…

One of the worst estate management company i have come across . The manager and one mr Mamood were disgusting and very wicked human being. The Took my £2000.00 from my account without seeing the property .

Aiah · 29 July 2026

★★★★★ 5/5

Google

Nathaniel was super helpful during the process of securing our rental property. Really happy to answer any questions we had and kept us fully in the loop throughout. The best experience we’ve had with a lettings agency in the 8 or so years we’ve been renting. Since the start of our contract, Bridgfords have made it very easy to report any issues and have been quick to get back to us so far.

Alex · 24 August 2024

★★★★★ 4/5

Google

I am very pleased with the service that Bridgfords are doing for my sale, in particular Isabelle Johnson has been very helpful.

John · 17 March 2026

★★★★★ 5/5

Google

Bridgfords stockton heath have been great! They were prompt in coming out and valuing the property and had it rented out within a few days! Marta was exceptional and always on hand to support me with any questions and guide me through the entire process, no ask was too big or small and all of my queries were dealt with in a timely manner. Great customer service and all the staff were lovely, especially Marta and Alison who was also on hand to assist at all times!

Faye · 27 March 2024

★★★★★ 1/5

Trustpilot

Some things never change - still shoddy

Some things never change. We bought our house through Bridgfords 5 years ago- not a good experience. They don’t answer the phone or answer emails. Today, as we’ve decided to sell the house, I thought to myself "maybe they’ve changed." I’ve called them 4 X, each time being redirected to an answering machine.I’ve emailed them and no reply. A continuation of a shoddy service continues. The 2 other estate agents I’ve contacted have replied more or less straight away and visits have been arranged. I honestly don’t know how Bridgfords survives in the current economic climate.

Gaynor · 10 August 2026

★★★★★ 5/5

Google

We have just completed on our home with Bridgfords and I cannot thank Isabelle enough for all her efforts throughout the process. We were in quite a lengthy chain which initially caused some worries about the process but Isabelle kept us at ease throughout it all and really worked hard to make sure we were constantly informed on progress. Thank you so much Isabelle!

Chloe · 19 November 2024

★★★★★ 1/5

Trustpilot

2 month+ deposit return delay

I rented a property managed by Bridgfords and moved out two months ago. I still have not received my deposit back. Since moving out, I have called and emailed the branch multiple times to follow up. My calls have been hung up on, and my emails have gone unanswered. For an agency that expects tenants to meet strict deadlines and requirements throughout the tenancy, this level of service at the end of the process has been disappointing. I would think carefully before renting through Bridgfords based on this experience.

Wayne · 31 July 2026

★★★★★ 5/5

Google

Bridgfords has been, by far, the best estate agent I came across in the UK. I purchased a property through them and their team was exceptionally helpful, friendly, responsive, and professional throughout the entire process. Isabelle really went above and beyond to help me find a property I truly liked, expertly mediating with the seller to ensure a smooth and successful purchase. She really took the time to resolve even the smallest issues to make sure that both myself and the seller were happy. Elliott was equally outstanding, offering clear and thoughtful advice on finance and insurance matters. He has been super available and patient with my many questions! I was particularly impressed by the team’s professionalism and transparency. Their human, empathetic approach made a real difference, they not only ensured my needs were fully represented but also helped me understand the perspectives of the seller and tenants. This balance built trust and made the whole experience feel collaborative and respectful. I highly recommend Bridgfords without hesitation. Thank you Isabelle, Elliott and team!

Tommaso · 17 May 2025