Bridgfords Lettings Warrington reviews

★★★★★ 1/5

Trustpilot

Avoid

Unfortunately, i read these reviews quite late and I am in agreement with all the negative opinions about Bridgfords Withington. We tried to buy a flat, but when we told them that we have our own mortgage advisor, the communication stopped. When we tried to get updates, they would try to discourage us to continue. They went on making an offer for our maximum budget, despite only having 1 additional buyer who offered 25k less than us. Dishonesty/ lack of transparency and totally unprofessionalism, especially Richard/ Hammad. I am happy I did not use their services, and I now select properties which are not in their portfolio. Quite sure the seller has received a lower offer as well, which is a shame as the flat was superb. Avoid!

Horia · 4 June 2024

★★★★★ 5/5

Google

We’ve had an excellent experience with Bridgfords from start to finish. The whole process of selling our home has felt smooth, well-organised, and far less stressful than we expected. Communication has been clear and consistent throughout, …

James · 17 March 2026

★★★★★ 1/5

Google

If you are a tenant avoid at all costs. Some examples from my time in a Brigfords-managed property: - Entering and photographing my home when I wasn't in without my consent - Agreeing to let me review the images before they were posted online, then just posting them online without telling me - Asking me to take time off work for repairs, only to tell me on the day the contractor is now coming the following day and I'll need to take a second day's leave, and then a third because the work wasn't finished

Kevin · 3 December 2024

★★★★★ 1/5

Trustpilot

Stalybridge branch over promised under achieved

Put my property up for sale with them all they do is over promise, the staff have no idea, couldn’t accept any feed back and very patronising, everything was a struggle after 3 viewings in 7 months took house of the market with them. Absolutely useless as a manager of 40 years if they worked for me they would all be unemployed.Stalybridge branch over promised and under achieved.

Michael · 9 March 2026

★★★★★ 1/5

Google

I am extremely disappointed with the level of service I received from the Stockton Heath branch. I recently contacted the branch to arrange a viewing of a property which I was very keen on. My initial viewing was arranged for the 8th March which was then cancelled because the house was being redecorated. Another viewing was arranged for the 15th March which was cancelled again for the same reason. Rather than booking another viewing, I was informed that they would be in touch to arrange it. I had received no phone call by the following Friday, the 23rd of March and so I thought I would call them. The property was ready and a viewing was arranged for Monday the 25th. The next day, Saturday the 24th of March I received a call telling me that an offer had been accepted and there would be no more viewings! I was also advised that my details had not been stored on the system and that there was no record of any viewings prior to the last one being arranged! I feel cheated and lied to. I believe that the property was earmarked and that the staff there have acted with prejudice. Do not trust this branch! Response to Mark: Hi Mark I recently posted a complain online to which you responded. The details are above: I believe that the staff in this branch have acted with prejudice as I cannot think of any reason why my details were not stored on the system the first time around. It leads me to believe that the property was earmarked for another client and that my viewings were postponed until the preferred client had been to see the property. Why else would my details not be on the system? When I originally called to arrange the first viewing I was told that there wasn’t much interest at this stage and yet before I even get to see the property an offer has been accepted. When I called to complain to the Manager, Alison I was told she would investigate which member of staff it was that had originally arranged the viewing as I couldn’t remember the name although I believe it to be Antonia. Here is the email I received from the Manager. Good morning Bruno I have spoken to my staff at length today, I have checked through the notes on the system and we have no evidence of your initial enquiry for the property which you mentioned. You then called the branch on Friday and spoke to Antonia to arrange a viewing for 10 am on the 25/03/2019 you then called back and spoken to Lynsey to rearrange this time to 2 pm which was then booked into our diary. In the meantime a viewing was booked in for Saturday morning with the applicant wanting to proceed, we then gave the landlord the feedback and he asked us to proceed with the applicant. This is the standard procedure and as we work for the landlord we act on his/her request, the landlord would have been aware of the viewing booked in for yourself as he would have received a message when the viewing was booked on Friday. However, he still confirmed to proceed with the application received on Saturday. Kind regards This email does not confirm anything. In some respect, it’s telling me that I’m a liar!. A member of her staff is obviously withholding information from her or she is choosing to ignore the way I have been treated which gives me no confidence in her ability to manage. Her staff are either poorly trained in how to book an appointment or acting with prejudice. I believe it to be the latter as I’m pretty sure they both know how to book an appointment onto your system as it was done for the last viewing. The fact I am writing this email means I am not prepared to let this lie without a full investigation regardless of whether I have lost the property or not. Every person should be given an equal chance when it comes to putting in an offer for a property especially if they have waited nearly 3 weeks to do so! Regards Bruno Pinheiro

Bruno · 25 October 2019

★★★★★ 5/5

Google

Myself and my husband have just finished the process of letting a property from Bridgfords - From start to finish we dealt with Antonia and she was nothing but brilliant, whether it was dealing with our (excessive!) phone calls or answering our emails straight away. Once we viewed the property she was patient whilst we went through the application form with her there and then, and even when a couple of 'difficult' guests arrived to the group viewing she handled everything cool, calm and collected. Antonia knew how eager we were to move into the property and got everything turned around in record time for us! We can't thank her enough for making the process as easy and quick as it possibly could be.

Hannah · 25 October 2019

★★★★★ 5/5

Google

In the last year we had 2 barn conversions to sell and knew they could be difficult as such houses are quite niche. However Bridgfords were absolutely fantastic for us, finding the right buyers and negotiating the best prices on our behalf. All of the staff were helpful at Stockton Heath but Lyn stood out as exceptionally helpful, professional and totally on the-ball, we couldn't have asked for a better service. We are now looking for a new property and once again find that Emily, Anna and Lyn from the team are consistently there for us in helping to find the next place. Highly recommended.

Simon · 25 October 2019

★★★★★ 5/5

Trustpilot

Very happy with sale via Bridgfords Swinton

Very please with the service and result of selling my mother’s house via Bridgfords Swinton. Mike was knowledgeable and efficient. His sale price estimate was 20% higher than another local firm but he managed to achieve it. He also arranged to visit mum in her care home to complete the paperwork. Happy to recommend.

R · 24 March 2025

★★★★★ 2/5

Trustpilot

Branch staff good, conveyancing beyond horrendous

Started the journey of selling my flat with Bridgfords well, great listing, quickly found a buyer, then Bridgfords conveyancing service took over and was incompetent at every turn. 6 months on from accepting an offer I’ve had to end the sale as my mental health couldn’t handle anymore of the misleading, lies and gaslighting from their conveyancers. Was so bad even the branch staff said they were embarrassed at how bad it was.

Andy · 16 January 2026

★★★★★ 5/5

Trustpilot

Nikki Curry is best state agent in…

Nikki Curry is best state agent in Wakefield office, very professional, very informative looks after Landlord as well renters, advise appropriately, 5* experience. Will always use services

Mughees · 27 December 2025

★★★★★ 5/5

Google

Nathaniel and Marta were amazing in helping us secure our new home. They were supportive every step of the way and were able to move the process along smoothly and quickly. I’d definitely recommend Bridgfords Stockton Heath to others as the team were a great help.

Hannah · 26 February 2024

★★★★★ 5/5

Google

Isabelle was very supportive and informative when I was purchasing a house through Bridgfords. She was thorough and pleasant, which allowed for a usually stressful situation to be a lot easier! Thank you for all your hard work!

Amy · 25 July 2024

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Google

Excellent recent experience with Eleanor at Bridgfords - Stockton Heath. Constantly communicating all updates once our property went live right through to the tennant moving in. Will 100% recommend to others!

Sarah · 3 April 2026

★★★★★ 5/5

Google

From start to finish I have had nothing but excellent service I can’t rate this team highly enough- Helen, Lynn and Ellie made the sale of my property so simple and worked tirelessly to keep the process seamless and kept me informed all the way- thank you so much 😊 …

Chiara · 24 October 2023

★★★★★ 5/5

Trustpilot

Holly & Nathanial @ Stockton Heath

I’m so grateful to Nathanial, Holly and Sam at Bridgfords Stockton Heath. They’ve helped me through two moves during one of the hardest times in my life, and their support has genuinely meant the world. They were kind, patient and completely on top of everything.

RL · 4 August 2026

★★★★★ 5/5

Google

Isabelle and Lynn were so professional throughout the whole sales process. They went above and beyond to ensure a smooth sale and take the stress of my plate, would 100% sell with them again!! Thank you!

Charlotte · 25 July 2024

★★★★★ 1/5

Google

Appalling service. The lady who came out to give a rental valuation, Sam, was friendly enough but told me that later that day, she would be sending me an email with the fees that I would be charged. She was also unsure if I would be able to leave furniture in the property as there are no fire regulation stickers on the items and she said she would find out and get back to me later that day to let me know if there would be a way to get round this. Over a week later, I'm still waiting for a reply. Whilst at the house, she also advised me to potentially sign up to schemes (extra costs) which are totally unnecessary. She also advised me to remove things from the house which would incur costs when the object is for me to make money. Other organisations have got back to me and none of the above are an issue with them. A very lacklustre service and one I won't be using.

James · 23 September 2024

★★★★★ 5/5

Google

8 Selby Close, Sandymoor. Helen the Letting agent was superb from when I first viewed, throughout the referencing and finally signing the agreement. Cheery, informed and very persistent on what proved to be a tricky tenancy to take on. Can't recommend Helen enough, she is a credit to Bridgfords!

Simon · 24 October 2023

★★★★★ 5/5

Google

Just wanted to give a big thank you to Helen on the sales team, I've recently sold my house through Bridgfords. Even though I work in this industry and understand how stressful a move can be, Helen dealt with everything in a professional manner with regular updates with any queries raised answered promptly. I was so impressed with the service my partner is also selling his property with Bridgfords. Thanks again Helen!

Mrs · 24 October 2020

★★★★★ 1/5

Trustpilot

Avoid like a plaque

The Property management company in Manchester is an absolute disgrace and very unprofessional.I have serious issues with my apartment for the last 4 weeks and nothing has been done I’ve sent over 10 emails to the property manager and getting fobbed off by Bridgfords and the Landlord That’s the trouble with Landlords good enough to take my money but when it comes to maintaining issue they simply ignore you.I’ve now forwarded all my emails to a property ombudsman

Rhys · 26 November 2023

★★★★★ 5/5

Google

Team here are very promt, helpful, approachable, and friendly. Willing to assist when needed. I dealt with Alison, and more recently Nathaniel, who helped with a smooth transition of our tenancy. Would highly recommend Bridgfords Stockton Heath, and Nathaniel especially.

XL-Grudge · 27 March 2024

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 5/5

Google

Recently had great service from Isabelle in the Stockton Heath branch. She was helpful, knowledgeable and keen to support our purchase/sale in any way. Super customer service.

James · 17 March 2026