Bridgfords Lettings Warrington reviews

★★★★★ 1/5

Trustpilot

If I could put 0 I would

If I could put 0 I would. My cousin gave notice that he was giving up the flat due to family and health issues. Before he was able to remove his things (within a week) they have taken his belonging and given only some clothing back. They have stolen a family air loom watch (Rolex) , cash that was for Christmas, not given back any expensive trainers .. they have drip fed some things back since like the tvs and yet to receive the Xbox, they have photos of his stuff on their report which they haven’t given back. They are not to be trusted . They are proceeding to trade non ethically and illegally. Reports to police have been made. They prey on vulnerable people

Olivia · 10 November 2025

★★★★★ 5/5

Google

Excellent recent experience with Eleanor at Bridgfords - Stockton Heath. Constantly communicating all updates once our property went live right through to the tennant moving in. Will 100% recommend to others!

Sarah · 3 April 2026

★★★★★ 5/5

Google

From start to finish I have had nothing but excellent service I can’t rate this team highly enough- Helen, Lynn and Ellie made the sale of my property so simple and worked tirelessly to keep the process seamless and kept me informed all the way- thank you so much 😊 …

Chiara · 24 October 2023

★★★★★ 5/5

Google

Isabelle and Lynn were so professional throughout the whole sales process. They went above and beyond to ensure a smooth sale and take the stress of my plate, would 100% sell with them again!! Thank you!

Charlotte · 25 July 2024

★★★★★ 1/5

Google

Appalling service. The lady who came out to give a rental valuation, Sam, was friendly enough but told me that later that day, she would be sending me an email with the fees that I would be charged. She was also unsure if I would be able to leave furniture in the property as there are no fire regulation stickers on the items and she said she would find out and get back to me later that day to let me know if there would be a way to get round this. Over a week later, I'm still waiting for a reply. Whilst at the house, she also advised me to potentially sign up to schemes (extra costs) which are totally unnecessary. She also advised me to remove things from the house which would incur costs when the object is for me to make money. Other organisations have got back to me and none of the above are an issue with them. A very lacklustre service and one I won't be using.

James · 23 September 2024

★★★★★ 5/5

Google

8 Selby Close, Sandymoor. Helen the Letting agent was superb from when I first viewed, throughout the referencing and finally signing the agreement. Cheery, informed and very persistent on what proved to be a tricky tenancy to take on. Can't recommend Helen enough, she is a credit to Bridgfords!

Simon · 24 October 2023

★★★★★ 5/5

Google

Just wanted to give a big thank you to Helen on the sales team, I've recently sold my house through Bridgfords. Even though I work in this industry and understand how stressful a move can be, Helen dealt with everything in a professional manner with regular updates with any queries raised answered promptly. I was so impressed with the service my partner is also selling his property with Bridgfords. Thanks again Helen!

Mrs · 24 October 2020

★★★★★ 1/5

Trustpilot

Avoid like a plaque

The Property management company in Manchester is an absolute disgrace and very unprofessional.I have serious issues with my apartment for the last 4 weeks and nothing has been done I’ve sent over 10 emails to the property manager and getting fobbed off by Bridgfords and the Landlord That’s the trouble with Landlords good enough to take my money but when it comes to maintaining issue they simply ignore you.I’ve now forwarded all my emails to a property ombudsman

Rhys · 26 November 2023

★★★★★ 5/5

Google

Team here are very promt, helpful, approachable, and friendly. Willing to assist when needed. I dealt with Alison, and more recently Nathaniel, who helped with a smooth transition of our tenancy. Would highly recommend Bridgfords Stockton Heath, and Nathaniel especially.

XL-Grudge · 27 March 2024

★★★★★ 1/5

Trustpilot

I wrote an email to one of their sales…

I wrote an email to one of their sales colleagues about a viewing who wouldn't open the door to me. The sales colleague never responded back to my email. Plus they've not bothered to notife me about a property I was interested in but is now sold!

Rachel · 27 June 2026

★★★★★ 1/5

Trustpilot

Bridgfords Gosforth

Bridgfords Gosforth - categorically the worst letting agents I have ever dealt with. They were very efficient at getting credit checks completed and the rent and deposit organised. After that though the service was appalllng. We picked up they keys a few days before we moved in and noticed a wash basin in the ensuite was smashed, and the premises was generally dirty (not mentioned on the inventory). Rang and advised - and said they could access the property to repair if necessary. It was not repaired when I moved in and I was advised this was because I needed to report through their portal. In the first week I had to report repairs - washing machine not plumbed in, broken toilet seats, kitchen cupboards so dilapidated the drawers fell out when opened, gas fire not working, thermostats missing/broken on radiators, ventilation fans not working plus the smashed basin. It took them 7 weeks to get some of the repairs done, the remainder were outstanding when I left 6 months later. I chased and chased but just got told they aren't priority repairs (repairs on white goods are supposed to be prioritised). Once I handed my notice in they were super efficient at arranging viewings to get some other poor fool to pay £850 to live in a cold badly maintained property.Although I have seen a copy of the check out report which mentioned lots of issues, all of which predated my tenancy, I have never had confirmation that the Land Lord is happy ( They brow beat me into taking a zero deposit arrangement which was very expensive so I don't have a deposit to come back) All in all swift to take your money slow to respond to issues and communications demonstrate how little they care about their tenants. I cannot recommend highly enough that you avoid this business like the plague.

Sally · 5 August 2023

★★★★★ 5/5

Google

Recently had great service from Isabelle in the Stockton Heath branch. She was helpful, knowledgeable and keen to support our purchase/sale in any way. Super customer service.

James · 17 March 2026

★★★★★ 5/5

Trustpilot

A cheerful professional that brightens up your day...

I am the director of GLY UK Immigration Support Services Co. Ltd. which serves our HK clients in finding ideal homes here in the UK. Over the years of our operation, we learned to value true professionals in the estate agencies, who are, like Louise Coghlan of Bridgfords, very enthusiastic, responsive, and very patient to answer questions and resolve issues we encountered during the renting process. Louise is also one of the most cheerful estate agents I have ever met…so pleasant to talk to and to work with!.I am always pleased to recognize a true lettings professional who demonstrates knowledge, passion and commitment to her work. And me and my team are grateful for the support Louise has given us!Jonas FungDirectorGLY UK Immigration Support Services Ltd.

GLY · 12 July 2023

★★★★★ 5/5

Trustpilot

Excellent Service

After using other Agents locally for many years, I have got to say the service I received from the team at Cheadle hulme was outstanding. From the minute I spoke to Jemma I knew I was experiencing a different level of service. I dealt with Louise who kept me update and informed through every viewing, just superb, snd not forgetting Liam who when I had any queries dealt with them immediately- Thankyou to the whole amazing team, you will now have my other houses to let. 5 ⭐️

Sharon · 11 July 2023

★★★★★ 5/5

Google

Isabelle has been nothing short of great for the job. Being clear & concise about what to do, has the patience of a Saint and really gets things moving efficiently. A big thank you to the whole team ♥️

Kishen · 27 January 2024

★★★★★ 5/5

Trustpilot

Oliver Hawksworth is an exceptional…

Oliver Hawksworth is an exceptional Property Manager in the Sheffield Office.We have had a number of major problems with the flat he manages in Leeds for us and every time Oliver has solved the problem after really going the extra mile to do so!He is also friendly and courteous and extremely prompt in his responses - well done Oliver!CJ

Christopher · 21 August 2024

★★★★★ 5/5

Trustpilot

The Best Professionals in Property Management & Client Relations

I met the best professionals in Bridgfords since my entry into the UK. They followed every step with us and concluded the deal professionally.Lisa McNamara was exceptional and pragmatic, Lucy Dagless was following up in ensuring we made no mistakes as we progressed through the stages. We assured them of our utmost cooperation and will ensure we keep the asset in good shape and won't let them down for trusting us.Thank you Lisa. You are an asset to Bridgfords. Please accept our kindest regards.

Edward · 12 May 2023

★★★★★ 5/5

Google

Isabelle was super helpful - quick to respond and always kept me informed regarding my sale. Recommended and would definitely be using next time

Matt · 2 October 2024

★★★★★ 1/5

Trustpilot

Never contact me after numerous call…

Never contact me after numerous call and direct messages. As a landlord I find this appalling. I have tried since may to contact them but to no avail. I am thinking of leaving breaking my contract and go with court action if needed.

Brian · 22 June 2026

★★★★★ 5/5

Trustpilot

You're a star Ellie

Just wanted to mention the first Class service received by Ellie in the Tynemouth office. She is more than helpful every time I speak to her. I am a Landlady and despite the extremely expensive charges Bridgefords have for every aspect of Letting, it is Ellie who is polite, extremely efficient, always pleasant and a delight to deal with. Service like this needs to be recognised ...Ellie should run the office as nothing is ever too much trouble. I was visiting recently from London and Ellie was off, sadly. Other staff were on the phone and didn't even acknowledge I was there! so rude considering the money I pay them. I am in the Property business myself, so know how people expect to be treated. Well done Ellie, you are an asset to Tynemouth!

Pamela · 28 April 2023

★★★★★ 5/5

Google

All the staff at Bridgfords Stockton Heath were very helpful on a not so straight forward house move! We always got prompt replies to any queries and helpful information regarding unexpected issues that came up. Many thanks to all the girls.

Carole · 24 October 2023

★★★★★ 5/5

Google

Isabelle has been incredibly helpful to move along the sale of my property, following up regularly on progress and generally very helpful, efficient and friendly.

Sue · 24 August 2024

★★★★★ 5/5

Trustpilot

Lee Johnson from Countrywide…

We met Lee Johnson from Countrywide without any knowledge about house buying or what is needed to make it happen. He enabled us to create our credit profile as we had never had credit before and needed this to get a mortgage. He told us everything about getting the maximum we can afford from our salaries, making sure we had the best mortgage provider/rate and also ensuring that if anything bad was to happen, the house and our earnings would be covered and the house would be paid for! Lee I cannot thank you enough for enabling me and my wife go from renting to homeowners with peace of mind. Especially during a time of mortgage uncertainty (late 2022). Fantastic work! I highly recommend Lee to anyone who is either new to buying/selling or is seeking advice on what to do! THANK YOU! You have made our journey effortless.

BuckeyZS · 23 March 2023

★★★★★ 5/5

Google

Bridgfords have been very helpful throughout the process, clear communication and very easy to book and facilitate viewings. Would definitely recommend them.

Alex · 17 March 2026