Bridgfords Lettings Warrington reviews

★★★★★ 5/5

Google

Sam at Bridgfords understood our situation from the start. Desperately needed a property after only being given 8 weeks notice. She acted swiftly and professionally and got us in our new home within 2 weeks. She dealt with us and landlord promptly at all times. She is a credit to Bridgfords and we will definitely be recommending your company. Kind regards Jason

Jason · 20 March 2026

★★★★★ 5/5

Google

Thank you Bridgfords for your help and support through a very trying time.. selling a house ! We have dealt with a number of Stockton Heath staff, but mainly with Isabelle and Lauren who were always positive and helpful, and handled the final sale… My wife and I are very happy and satisfied with the outcome. Also I should say thanks to Lynn as well who kicked the whole process off. Thank you

Kenneth · 27 March 2024

★★★★★ 5/5

Google

All the team at Bridgfords Stockton heath were amazing during our recent house sale/purchase. From the first valuation, to conducting viewings, collecting and passing on feedback to agreeing a sale they could not have done more. They were also brilliant during our house purchase, chasing solicitors regularly and keeping everyone in a very long chain informed every step of the way. Could not fault Ellie, Helen, Helen and Lynn and would like to thank them for putting up with me during the stress that is moving home! Especially Ellie who was always happy to answer any phone calls and emails. Would certainly use Bridgfords Stockton Heath again in the future (although hopefully won't need them for a while!).

Holly · 24 October 2023

★★★★★ 5/5

Google

We had a great experience with Isabelle and the team - they helped the process to be as stress free as possible, they were always happy to help us with any queries we had, they kept us up to date and I think they were genuinely happy for us on the day we got the keys! Thank you 😊 …

Kate · 4 November 2024

★★★★★ 5/5

Trustpilot

Thank you so much Holly at Stockton Heath's Bridgefords

I had a wonderful tour with Holly from Bridgeford's Stockton Heath. I didn't feel rushed and she was very attentive, patient with all my questions and built a quick rapport with me. She always answered the phone and emails professionally and gave thorough and informative replies, always keeping me in the loop as my application for my new rental progressed through all the stages. I highly recommend her. Steph xxx

Stephanie · 24 August 2026

★★★★★ 1/5

Trustpilot

The worst out there

The worst out there, put us through so much drama, very stressful and mentally draining, their mortgage broker is absolutely useless, 4 months later we were declined, absolute waste of time, waste of energy, they just didn't want us to buy it for some reason, maybe because we are a different skin colour to them! Stay away from the burnley branch, good lord, how do they get away with this bs.

Ify · 13 August 2026

★★★★★ 1/5

Trustpilot

Bridgefords are the worst estate agents…

Bridgefords are the worst estate agents i have ever come across, i am so glad i did not decide to sell my house with them! They never answer the calls, constantly leaving voicemails, very rarely they call you back! I viewed a property with them a week or so ago & no follow up phone call the following day, I wanted to make an offer , left several voicemails & nothing! Please avoid Bridgefords at all costs. They are the worst estate agents i have ever come across. Please stay away!

Lucy · 9 June 2026

★★★★★ 1/5

Trustpilot

Avoid at all costs

Our experience with Bridgfords Leeds has been appalling from start to finish, and I would strongly advise anyone to avoid this letting agent.

Reece · 17 July 2026

★★★★★ 1/5

Trustpilot

Valuation?? They can't be bothered!

Booked in a valuation with Bridgfords. They called the following morning at 830 which was very efficient. Was advised over the phone that this would take 30 minutes. Had a phone call from the Sale branch on the morning of the appointment. Asked if i intended to put my house up for sale, said it would be dependent on the equity we have in the house. He said the valuation would take and hour and a half and he could send a virtual valuation. It sounded like the guy couldn't be bothered at all. If this is the level of experience you get from someone that is trying to get your business, I would hate to think about the experience you would have selling through this place. Really poor service!

Jon · 5 May 2026

★★★★★ 5/5

Google

My partner and I used Bridgfords and they are absolutely superb. Very efficient and so so polite, helpful and just really nice people! Marta was a designated property manager and she has gone above and beyond a pleasure to work with. Nathaniel also helped us out with a home insurance quote, quick and simple process thanks to him. All in all I would definitely use bridgfords again. 10/10 service

Ryan · 28 November 2023

★★★★★ 1/5

Trustpilot

Have reported manager to property…

Have reported manager to property ombudsman. Bridgfords agreed a one percent sale fee to sell grandmothers property. The branch manager, Tammi Moulton, then completed the sale contract on our behalf, changing the fee to 'percentage of asking price' without consent - leading to an increase in fee by hundreds of pounds. This is, of course, unethical, illegal and we are challenging this. Add this to poor service, poor marketing of the property, and poor attitude of the staff members, in particular Tammi Moulton, and I don't think it is possible to find a worse estate agent in Staffordshire. Needless to say, I would avoid using.

Gemma · 28 November 2024

★★★★★ 1/5

Google

Very unprofessional. Offer was accepted by seller, all document sent over week before and next week they infored me they received higher offer and asked me if I want to increase. No tranparency. Could not give any reason to this change. Worked againt buyer. New offer came in when I asked valid questions about property alterations and required documents, that was missing. This was taken by agent as negative approach as if I want to withdraw my offer. Very disappointed and I suspect that agent convinced seller to take different, lower, offer because I asked to many questions. Any good solicitor will ask same questions. Everything was done over the phone, they did not bother to send any email with details or confimation. Even called me about some viewing as they got my details mixed with another buyer. They don't keep proper track of what is goin on.

Marcin · 24 October 2022

★★★★★ 5/5

Google

We have recently just bought our first home with the help of Bridgfords Stockton heath, we could not recommend Isabelle enough. She kept us calm and informed at all times during the full process and ensured both parties were on top of what needed to be done at each stage. Thankyou Isabelle.

Aimee · 24 August 2024

★★★★★ 5/5

Google

Nathaniel and the team were amazing at getting us situated quickly and professionally. Every interaction left us with a positive impression. Prompt replies by phone or email, all meetings confirmed with a call day-of. We would choose Bridgfords again given the opportunity, highly recommend their services. Thanks again Nathaniel and Marta!

Jadzia · 24 August 2024

★★★★★ 5/5

Google

My husband and I viewed a property on two occasions last week. The sales negotiator, Isabelle Johnson was very impressive. She was courteous, professional, knowledgable and very kind, both to us and the vendor.She went above and beyond trying to fit us in at the last minute. I would definitely recommend Bridgfords Stockton Heath to anyone.

Alison · 26 April 2024

★★★★★ 5/5

Google

We have recently bought our house in Appleton via Bridgfords. Throughout the whole process we have found them to be extremely professional, efficient & thorough. They provide a first class service & we would definitely work with them again. All of the staff are friendly & helpful - we dealt with Helen Holland in particular who was an absolute pleasure to deal with.

Sammie1812 · 24 October 2023

★★★★★ 5/5

Google

If I could give 10 stars to Isabelle I would! Isabelle has been the most supportive help and we couldn't of got through this process without her, she has always gone above and beyond! and knows what she is talking about. Thank you so much for your help and support through a very stressful time Isabelle.

Sharron · 26 February 2024

★★★★★ 1/5

Trustpilot

Well what I can say! SHOCKING SERVICE.

Well what I can say!! After 7 years we have had enough and made the decision to move after countless problems. I am now having to move away from the area I grew up in and also I have to let my pet dog go after all the problems and YES BRIDGFORDS YOU ARE TO BLAME!!!! When we moved into the property it was just about habitable, it should not of been presented in the way it was but we were desperate. Over the years we improved the property ourselves and made it a nice home and we genuinely felt at home. Problems included heating pump problems, shower problems, we were left without a gas hob for 6 weeks, had to live practically off ready meals. Roof leaks, boiler problems which take weeks or even months to resolve. The penultimate decision to move was made when we were left without heating over the Christmas period, the house ended up like an ice box to the extreme causing massive distress to us and our young children, but they just don't care, waiting days and days for quotes to be accepted. Money comes before Health and Safety with these guys and to top it off we are being harassed to arrange viewings for new tenants, absolute joke. Unlucky for them is that I know property law, probably better than them and I have the right to refuse access to them until tenancy agreement ends. No one from the agency has ever been out to inspect the property in 7 years but they are willing to show people around, for they all know the property could be trashed. Absolutely unprofessional, some staff should be nowhere near the business of real estate. I think they think that payment of rent is just for the property, its not you pay rent for a service to which you do not get! DO NOT RENT A PROPERTY FROM BRIDGFORDS. Its just a shame it has come to this but they are to BLAME FOR IT ALL!! SIMPLE. GOOD LUCK TO WHOEVER MOVES IN!!

REECE · 5 February 2026

★★★★★ 1/5

Trustpilot

Absolutely shocking

Absolutely shocking , no chase ups , no progress or updates for my purchase, no follow up , consequently a £400 k purchase failing at the last minute , not qualified to sell houses correctly, , complete garbage im afraid , cost me thousands in abortive fees , totally lied to & lead down the garden path. A waste of 8 months of my life , totally in shock upset & devastated

Melanie · 8 April 2026

★★★★★ 1/5

Trustpilot

My experience with Bridgfords/Countrywide

My experience with Bridgfords/Countrywide has been extremely disappointing.

Diptarup · 31 July 2026

★★★★★ 5/5

Google

I would like to thank Claire & Abi for all their work involving sorting out all the admin in the lead up to moving my 73 year old mother in to retirement accommodation. They effectively acted as the go between, as the flat is managed by a 3rd party company. They went above and beyond and all issues and responses were handled very promptly. This took a lot of pressure off me and my mum and it gives me great confidence knowing any issues we may have in the future will be respectfully and quickly handled. Thanks again.PositiveResponsiveness, Quality, Professionalism

Cristian · 24 October 2021

★★★★★ 1/5

Trustpilot

They will try and squeeze as much money out of you as they can

Only 2 issues were ever followed up on out of the roughly 20 issues we reported and that was the broken window and the broken front door. To get the dishwasher replaced it took over 3 months of calling twice a week. Don't be surprised if the person in charge of your tendency at Bridgfords is only leave every time you call. When we complained bout how filthy the apartment was when we moved in we were told by the manager of the Manchester office "well its not going to get a £500 clean". It didn't look like they spent £50 to cleaners. When we spoke to the land lord on it they said Bridgfords took hundreds off the previous tenants to have it cleaned. where that money went I'm sure was to bridgfords profit margains.On moving out we left the place exceptionally more clean than how we got it but still got a very long detailed report of how dirty it was and complained about the issues we reported when we moved in but they never fixed. Bridgfords said this about our deposit on checkout "I would advise that the landlord has decided to proceed with the works themselves, and therefore the offer of £100 to be deducted is a lot less than if we had arranged for the works to be organised through one of our contractors, which was previously advised by myself as a result of the checkout report."They admittedly said they would have charged us a lot more if the landlord did not intervene.when I provided proof of the damage they wanted to charge us for they said I can appeal but it can take 3 months, which I'm sure they know most people need there old deposit to pay for a new one. we did not appeal because of thisI viewed the apartment, it was a nice apartment but dirty we were promised it would be cleaned. On move in day, the apartment looked like it got a quick wipe of a mope and the garbage was taken out. Apart from that it was filthy. Dirt, cobwebs and cigaret puds on the balcony. cupboards were stained. Carpet was was torn around the edges. toilet seat was dirty and heavily stained with fake tan. paint splattered on worktops. dishwasher broken, window broken, wouldn't close. all the furniture in the bedrooms were half broken, drawers fallen down on top of each other the base of some drawers split. couch high stools and tiles were all filthy. oven not properly cleaned thick grease around the seal. carpet stained, curtain very stained.Throughout out tendency we had the following issues, mould growing in bathroom, worktop seal lifting, carpet getting progressively more frayed on the edge where it was coming away fro the seal.

James · 27 June 2024

★★★★★ 1/5

Trustpilot

Negative experience unfortunately.

Negative experience unfortunately.While they sold my house and met their contractual obligations, the communication and service from Pauline was poor.Close to completion, I spoke to the manager Nicola, evidenced the issues I faced and I offered what I believed to be a fair 80%. Unfortunately she didn’t agree, which meant it was escalated to the ombudsman.The ombudsman agreed to my 80% “As a gesture of goodwill In recognition of the communication issues faced and visits to my property without prior consent”.Very disappointed with the service but was more disappointed that the Macclesfield branch would accept no responsibility and see things through my eyes when I tried, amicably, to reason with Nicola and provided evidence. People make mistakes and things happen in business, but she was having none of it and for me it was the principle of the matter.Based on other Macclesfield position reviews this may well have been a one off, I’ve purchased before with Pauline and she was great then.One advice I would give is don’t be afraid to speak up to them - even if they don’t reply to you - it’s your sale, time and money and you have a right to receive good communication. I regret not escalating things earlier in the process.

QM58Q73XUMH87jbokt · 12 June 2024

★★★★★ 1/5

Trustpilot

Bridgfords Stockport

Bridgfords Stockport, dealt with Katherine Hancock who was unbelievably unhelpful. First of all told me i couldnt cancel as i was in a 12 month contract which was untrue it was a 6 month contract.Said i had to give 2 months notice as i could only give a month from my billing date, which was wrong again.Kept advising i needed to speak to my landlord for issues they could deal with.Finally i left my flat in better condition than when i entered. Landlord wont return deposit, when asking Bridgford to help they've advises its nothing to do with them.

Jim · 10 June 2024