William H Brown reviews

★★★★★ 5/5

Google

Would have given more stars if I could, finally got to the stage of exchange it was a bit of a nightmare getting there. A massive thank you firstly to Mahe who was incredible and so lovely who calmed me down and reassured me on quite a few occasions, in fact I spoke to Mahe so many times it seems strange not talking to her now, also Emma who was also wonderful and who I originally saw made me feel I had made the right decision to choose William H Brown. Everyone made me feel that I was important and not just another client definitely worth the fee. Thank you all so much, I would 100% recommend William H Brown.

Linda · 22 June 2019

★★★★★ 5/5

Google

Well where do I start from the day Mahe the manger came to my house I knew me and my family were in safe hands. they was never a problem with anything ,you know when you have the right agents selling your House. I new everyone in the office at the ware Brarch were very helpful every time I called it was not a problem it was stress Free all the way. The hole team should be pleased with the way they come across to my wife and I Dave ,Clare and Lawrance would like to say thanks very much again for all you have done in making this move the best thing we will ever did. Many many thanks. Brooks family. 10+ for Service (Floor-less)

Dave · 22 June 2019

★★★★★ 5/5

Google

The service we received from Mahe, James and all the team at Ware Office was excellent. We immediately felt at home with Mahe when she visited to market our property. Throughout the transaction she was friendly, attentive, encouraging and thoroughly professional. Nothing was too much trouble and she was always willing to answer any query or offer her help not only with our sale but with our purchase too. Her service was a cut above what we got from the agent we bought through. We sold our property when others for sale in our road did not and in a timescale we did not think possible in the present economic climate. We would not hesitate to recommend Mahe and her team at Ware.

Roger · 22 June 2019

★★★★★ 4/5

Google

Wow what can I say! In 10 years of renting from private landlords and estate agents, my experience with William H Brown was great, and I actually felt as if the unreasonably fees involved in using an agent, were at least justified by all the team at Ware William H Brow. Jack my agent, showed me suitable properties in budget that met my criteria. He had all the answers to my million questions! and if he didn't he'd get back to me that day. The whole team Ann and Grace were just as helpful, allowing access to the property at short notice to measure up and show it off. When I moved in and reported a minor problem I had several calls confirming things had been picked up and were being dealt with. In all the areas I dealt with William H Brown I've felt that they have been honest, helpful and friendly ...There a good bunch and I'll definatley be recommending them to others. I've used another agency previously and i can say that the customer service from William H Brown Ware was by far better. I would have given 5 stars, however the fees involved for my (questionable) inventory was way over priced for what I had experienced.! But generally very happy with my experience and my new home. So Thank you Jack, Ann and Grace :) Fran

Fran · 22 June 2019

★★★★★ 5/5

Google

Top of the class experience with William H Brown in Ware. It is a first time for us to rent and find a place for us, we found some places in Ware luckily our lovely agent Grace has offered us more of what we've been looking for. She have assessed our needs and what exactly we want in a property, especially for me where I commute to work everyday. From Day 1 Grace has been very helpful and kind to us, answering our calls and questions mostly making our experience goes smoothly as possible. We never thought it is going to be so easy as long as we have passed all of the requirements needed. Barely a month we moved in to our lovely flat and settling ourselves in the lovely town of Ware. Thank you very much Grace, you are truly a star. William H Brown is truly a recommendable house agent for future tenants and homeowners in the UK, we will definitely recommend it.

Ivory · 22 June 2019

★★★★★ 5/5

Google

Very happy with the service. James and Jack were super helpful and lovely to deal with, made it really easy. Thanks again!

Samantha · 25 August 2023

★★★★★ 5/5

Google

Jack was so helpful in finding me and my partner our first rental home

Jamie · 21 February 2024

★★★★★ 5/5

Google

Richard was great. Knowledgeable, easy to talk to, flexible with timings. The whole process went smoothly!

Jason · 23 December 2023

★★★★★ 5/5

Google

I found William H Brown very efficient and professional especially Mahe Georgio who always responded promptly to emails throughout the buying of my new house and selling of my own. She carried the process through from visiting to assess our property at the outset and was the 'go to' person throughout, going above and beyond when we needed a prompt response and couldn't get hold of a solicitor. Thoroughly recommended!PositiveProfessionalism

Kim · 21 June 2021

★★★★★ 5/5

Google

I have just sold a house in Ware. due to start of covid19 everything stalled but throughout it all Mahe Georgio kept me fully informed, always reassuring me that the sale was still progressing, she became the link between me the buyers and solicitors, she was so supportive when it seemed I had nowhere to turn. I owe her such a debt of gratitude, what a star. Thank you.PositiveResponsiveness, Quality, Professionalism, Value

Susan · 21 June 2020

★★★★★ 5/5

Google

We've just brought our first home with William H Brown in Ware and couldn't be more pleased with the service! Mahe went above and beyond to help us, working tirelessly when our solicitors let us down. She was quick to respond, professional, and reassuring, which is exactly what we needed as first time buyers! The whole team were fantastic and I would highly recommend them!PositiveResponsiveness, Professionalism

Emma · 26 August 2021

★★★★★ 5/5

Google

The team all worked to find me the correct tenant for my property, especially Jack. He followed up after enquiries and kept me in the know as to what was going on. I used them as a tenant find with inventory and would highly recommend using them. Thanks once again.

Alex · 21 June 2023

★★★★★ 5/5

Google

I rent a property through the WH Brown branch in Ware. They've looked after me and the property (specifically Ann Scott) for many years now. I can't recommend them enough; always there to help, always there to pick up phone and always a personal slant to their service. Thank you Ann and all the team at WH Brown, Ware.PositiveResponsiveness, Professionalism

Jay · 21 June 2022

★★★★★ 5/5

Google

We worked with Caroline from William H Brown to attain mortgage advise and eventually the best mortgage deal that she could find for us. Caroline provides such personalised and friendly service, as well being extremely efficient and responsive. We found her really flexible and supportive through the process and will continue to use her for any future needs. Thank you Caroline !PositiveResponsiveness, Quality, Professionalism

Lindsay · 26 August 2021

★★★★★ 5/5

Google

I sold my property this year and it was a complex sale due to various issues we encountered along the way. Richard supported with the initial sale of my property and James facilitated …

Mathew · 16 December 2025

★★★★★ 5/5

Google

For 10+ years, I have entrusted the finding of tenants for my property to Ann Scott and her team in Ware, Hertfordshire. They have been very quick to secure new, well vetted tenants, being helpful during the process. I definitely recommend William H Brown for lettings.

Ruff · 21 June 2023

★★★★★ 5/5

Google

Had a very positive experience with W H Brown. Even though we didn't end up going through with the property, I was really impressed by their professionalism and responsiveness to emails and phone calls, and their patience to answer our questions. A special thanks to Ann and Jack who were terrific with us, very friendly and pleasant to deal with.PositiveResponsiveness, Professionalism

J · 21 June 2021

★★★★★ 5/5

Google

Finding a new property to get on the property ladder is as daunting as it is, but our first meeting with Richard gave us assurance that we were in good hands. From the get-go, he was warm, optimistic, and we could tell that he was more than happy to give us all the help we needed.

Tessy · 24 September 2023

★★★★★ 5/5

Google

Thanks to Mahe and the team for a move which wasn't easy. Mahe kept me updated and informed of what was going on all the time. Forever chasing solicitors for me and taking some of the stress of moving from me. They made a stressfull situation bareable. Thanks again Mahe, you have a great team at Ware.PositiveResponsiveness, Quality, Professionalism, Value

Patman · 21 June 2021

★★★★★ 5/5

Google

I had a very smooth and good experience with William H Brown when letting my flat out. Both Ann & Grace were so helpful through the whole process and were always so quick to answer any queries or concerns I had as it was my first time in the process. Thanks again for all your help! Would highly recommend them!

Anna · 21 June 2021

★★★★★ 5/5

Google

Looking at potentially moving property and have to say I was impressed with Richard. He was honest and upfront about our properties value whilst also coming prepared for our benefit with info about the areas selling trends and prices etc. Offers good advice and doesn't push.

Gamer · 21 April 2024

★★★★★ 5/5

Google

Outstanding service from Jack in the Ware branch. Managed to get our rented property viewed, approved, references completed and moved in within 2 weeks. Prompt and professional and I would thoroughly recommend them for the excellent standard of rental properties on their books too.

Sarah · 21 May 2024

★★★★★ 5/5

Google

Been dealing with a lot of estate agents recently - William h brown valuation booking was by the most rapid and straightforward. And when I met the agent (Richard at ware branch) he was so extremely nice and professional- very happy with the service! Would highly recommend.

Prettydeadthings · 22 March 2024

★★★★★ 5/5

Google

review is well overdue, but i would like thank Jack and Ann for all their help in making my move really quick and efficient, all went according to plan with no hiccups and am very happy and settled in, thank you guys.

Zahid · 21 June 2023