Every review we hold for the Ware office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery pleased with the whole marketing and sale process on what was a unique property that needed a niche buyer. Communication at every step was faultless and I thoroughly recommend Keith Ian.
Clive · 17 June 2023
Agent replied · 16 June 2024
Afternoon Clive, thank you so much for your review. We're delighted that you found the process and communication faultless and we hope to deal with you again in the future.
★★★★★ 1/5
TrustpilotProperty query
Sent these guys a query regarding a rental they didnt have the proffesionalism to reply to me whatever the situation was.
Nicholas · 5 March 2024
Agent replied · 15 June 2024
Hi Nicholas, Thank you for getting in touch. We do not seem to have any record of your enquiry on any of our contact email addresses. If you are still looking to speak to our lettings team please do contact us on 01920 411 007. Kind regards Charlene
★★★★★ 5/5
TrustpilotFab service and team
Ian and his team provide a fab service. They keep you updated along the way and ensure to help in any way they can. Thanks Team
C · 17 June 2022
★★★★★ 5/5
GoogleDear Keith Ian Estate Agents of Ware,
Carringtons are Managing Agents who work on behalf of Management Companies and their property owners. We liaise with Letting Agents, often on a daily basis, and were so impressed with the prompt assistance from yourselves - specifically, Hugh and Abbie and Sally!
Kind regards,
Carringtons Residential Management Limited
Carringtons · 18 June 2019
Agent replied · 16 June 2024
Thank you Carringtons for your kind words.
★★★★★ 5/5
TrustpilotAbove and beyond...
My family and I have recently bought a house in Buntingford through Keith Ian. The staff have been excellent from start to finish, often going above and beyond to make our move as easy for us as possible.Special mention to Ian, who was instrumental in brokering the deal with our vendor.Cannot sing their praises enough. Thanks!
Joe · 21 November 2018
Agent replied · 15 June 2024
Thank you Joe, going above and beyond is a dying art unfortunately but if it gets the deal done it is always worth going that extra mile. Enjoy your new home
★★★★★ 5/5
TrustpilotPurchased a home through Kieth Ian
Purchased a home through Kieth Ian, and dealt with Charlene who made the experience smoother than expected as a first time buyer. It isn't true what they say about Estate Agents......
David · 1 September 2021
★★★★★ 5/5
TrustpilotExcellent service from Keith Ian Estate…
Very happy with the service and support we received from Keith Ian Estate Agents in Ware. From the start of our sale through to completion of the sale Scott and Luke always kept us up to date with feedback from viewings very promptly. They were consistently professional throughout the whole process, would highly recommend.
SoldinWare · 1 October 2019
Agent replied · 15 June 2024
Thank you for your kind words, we wish you well for the future Regards Keith Ian
★★★★★ 5/5
TrustpilotChris was a wonderful help
Chris was a wonderful help! Thanks for everything!
Claire · 17 August 2018
Agent replied · 15 June 2024
Thank you Claire Always here to Help
★★★★★ 4/5
GoogleProfessional service from Luke, good communication both personal and through the Street app.
S · 7 September 2025
★★★★★ 5/5
TrustpilotExcellent service from Stuart at…
Excellent service from Stuart at Buntingford, having spoken to other agents in the area in our search for a new home. Keith Ian came out top in all areas. Extremely friendly and informative and kept us fully informed every step of the way, good customer service does still exist I am pleased to say.Michael and Zoe.
Michael · 16 February 2018
Agent replied · 15 June 2024
Thank you Michael, wish you all the best in your new home
★★★★★ 5/5
TrustpilotA big thank you to Ian and his team
A big thank you to Ian and his team at Keith Ian, nothing was too much trouble, always providing a highly professional service whenever we contacted them. All the team were very friendly, helpful and approachable and went above and beyond to ensure our sale and purchase was completed before the end of the stamp duty holiday. Ian, in particular, was able to resolve some issues we had on our purchase survey which resulted in a price reduction. One of the best estate agents in the East Herts area, would Highly Recommend.Teresa and Malcolm
Teresa · 29 April 2021
★★★★★ 5/5
TrustpilotHighly recommended Ian and his team
The Keith Ian team lead by Ian have been fantastic. Selling our house was only part of the excellent service we received. We were kept informed, guided and supported every step of the way. The whole move process was made easy by this team, we were handled as if we were the only clients, treated with respect and understanding. Thank you so much for everything, it has been a pleasure making the move to our New Home supported by you.Debbie and Nick
Debbie · 3 April 2021
★★★★★ 5/5
TrustpilotThank you
Thank you, for all your help in finalising our purchase on our dream home. We really appreciate it you allowed us to view our dream home without other buyers trying to outbid us and we really appreciate that. Communication went smoothly from beginning to end. Thank you and thank you once again. Chris and Phylicia xxx
Phylicia · 2 September 2017
Agent replied · 15 June 2024
Hi Chris and Phylicia, moving people to there dream home is what makes our job or the more satisfying. we hope you have many happy years there, wishing you all the best Regards Luke and Chris
★★★★★ 1/5
TrustpilotVery unprofessional and lead us on to…
Very unprofessional and lead us on to believe the houses is ours. Sent all out paperwork within two days and came back with lies and excuses and sold the house to someone else. The fact that he has the audacity to blame me. The least they could have done was be honest with us without leading as our and wasting our time.
S.k · 21 June 2023
★★★★★ 5/5
GoogleJordan at Keith Ian ensured our house sale was successfully completed. All glitches along the way were dealt with efficiently and professionally. I would have no hesitation in recommending them.
Nigel · 17 June 2023
Agent replied · 16 June 2024
Thank you so much for the review Nigel and we are happy we were able to make it work for you.
★★★★★ 5/5
GoogleWith interest rates on the up I was dreading selling my property but the team at Keith Ian, Charlene especially went above and beyond, keeping me updated every step of the way and the whole process was very slick, user friendly and smooth - I will 100% use them again.
Lee · 18 March 2024
★★★★★ 5/5
GoogleThe team at Keith Ian in Ware are fantastic, Everyone we came in contact with was polite, professional and helpful, by far the best estate agents we have used. House sold within 24 of being marketed. Would highly recommend
Laura · 25 September 2024
★★★★★ 5/5
GoogleThe team at Keith Ian did their utmost to help with the sale of my flat. Beautiful photos and diligent attention to the details. They found me a buyer who was happy to proceed. I am a very satisfied customer. I can recommend these estate agents for the sale of properties.
Lisa · 17 February 2024
★★★★★ 5/5
TrustpilotThank you, Keith Ian of Ware!
Dear Keith Ian Estate Agents of Ware,Carringtons are Managing Agents who work on behalf of Management Companies and their property owners. We liaise with Letting Agents, often on a daily basis, and were so impressed with the prompt assistance from yourselves - specifically, Hugh and Abbie and Sally!Kind regards,Carringtons Residential Management Limited
Carringtons · 23 April 2019
Agent replied · 15 June 2024
Dear Carringtons, Thank you for your kind words, Regards Keith Ian
★★★★★ 5/5
Trustpilotkeith ian where excellent all the way …
keith ian where excellent all the way from start to finish, with a warm, friendly and professional approach, we had a few bumps in the road on the way to buy our property but they helped us and managed everything perfectly with great efficiency. i would strongly recommend them.special thanks you chris and luke
Mr · 11 September 2017
Agent replied · 15 June 2024
Hi Tunde, It was a pleasure to help you and your family move to your new house. Thank you for your kind words and we wish you all the best with new baby. Best Regards Luke
★★★★★ 5/5
TrustpilotIan at Keith Ian Estate Agents
Truthfully, when I called Keith Ian, I had completely lost faith in estate agents. We had been on the market for over a year trying to sell a very beautiful, grade II listed, house. Admittedly this is not everyone's taste but...over a year!!Ian said it was time to "shake the tree " and goodness me he certainly did! Very soon we had viewings, were under offer and sold. It wasn't a straight forward sale. Ian was diplomatic throughout....and it all went through and now we are happy in our new home.Thank you Ian !
Julie · 13 June 2020
★★★★★ 5/5
TrustpilotGreat experience!
Jordan and the team made the experience of selling our property seamless. Would definitely work with them again and would recommend them for anyone buying or selling!
D.Eason · 26 March 2021
★★★★★ 5/5
GoogleBought a house through these guys!! My wife and I were happy with them throughout the process! They were professional, friendly, knowledgeable and polite staff.
Luke · 17 June 2023
Agent replied · 16 June 2024
Thanks so much for the review Luke and I hope you are both happy in your lovely new home.
★★★★★ 5/5
TrustpilotWhat a fantastic agent
What a fantastic agent, found me a property in a very short time, all the staff were professional, curtious and efficient. Wouldn't hesitate to recommend these guys.
Suwanna · 15 January 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.