1/5
GoogleThey issue debt recovery letter without look in to the contract before their illegal action. also it is not able to contact them, phone cannot reach, email no reply, very poor.
Trusted Agent profile · Wandsworth
Urban Bubble Wandsworth reviews
★★★★★
767 reviews across 1 platform
45 London, Wandsworth, SW11 3SH
Part of Urban Bubble, see every office.
Urban Bubble's office in Wandsworth, at 45 London, is rated 3.6 out of 5 across 767 reviews on 1 platform, including 767 Google reviews rated 3.6.
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Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Google1/5
Google0 respect for customers that pay their wages. Poor poor customer service. Reading the other reviews this company is on its way out.
5/5
GoogleNess does a good job looking after our building, sorting out maintenance etc.
Agent replied · 21 June 2024
Thanks so much Jonny!
5/5
GoogleNew tenants found within a couple days… Great team and manager! Highly recommended.
Agent replied · 21 June 2024
Thank you so much Tanguy, so glad that the team managed to find you new tenants in a speedy manor!
5/5
GoogleWorking with Ste in property services is a dream, the block is always super clean and any assistance I require is always prompt
Agent replied · 21 June 2024
Hey Liam. Thanks for the review! Great to know Ste is looking after your building, we shall pass on your kind words!
5/5
GoogleUrbanbubble our property managing agent provide a good service. Able to find a suitable tenant within a few weeks. We are happy with their service.
1/5
GoogleThe basics of customer service is to spell the person's name correctly, it's right there in the email you're replying to.. There's no excuse, good luck.
1/5
GoogleProbably the worst agency I had to deal with in my life.
Agent replied · 21 June 2024
Hi Alexandra. Thank you for leaving us a review. I was concerned to learn of your dissatisfaction. Please could you email info@urbanbubble.co.uk outlining the issues you have experienced and I can take a look into this. Thank you
4/5
GoogleSince moving Mark at Urban Bubble who manages the site has been amazing. Nothing is ever too much trouble. Whilst I was away for an extended period there we some issues with the car parking arrangements and Mark managed what could have been a difficult situation remarkably well and he resolved the issues amicably.
5/5
GoogleThey provide an excellent service and they are always very kind.
Agent replied · 21 June 2024
Thanks so much Alessio!
5/5
GoogleThe perfect viewing with Becci and an all round enjoyable experience.
Agent replied · 21 June 2024
Thank you so much Tayler!
5/5
GoogleThe team have been absolutely amazing in their dedication and commitment to help all leaseholders by compiling and submitting a successful case for the full funding from the Government’s BSF for all the necessary remedial works at Advent 2/3. They kept everyone informed along what was a long and stressful road. Thank you.
1/5
GoogleGillian at The Wentwood is extremely rude, aggressive, unprofessional, illiterate and shouldn't be in the particular position she's in.
1/5
GoogleNever trust them as they are a waste of money
Agent replied · 21 June 2024
Hi John. Thank you for your review. I was disappointed to see you were unhappy, and would like to look into this. Please could you email some details to info@urbanbubble.co.uk to allow me to investigate. Thank you
1/5
GoogleOnly rent with these if you don't mind awful communication and not getting your deposit back for over 3 months
5/5
GoogleMark and Ste from the company do an amazing job maintaining the property. They're a pleasure to have on site.
Agent replied · 21 June 2024
Thank you Ryan, so glad to hear Mark and Ste are doing a great job!
1/5
GooglePoor service, poor value for money and poor comms
Agent replied · 21 June 2024
Thank you for your review Dawood. I was concerned to read that you felt our service and communication is poor. Please could you provide some information regarding this to info@urbanbubble.co.uk so I can look into this for you. Thank you
5/5
GoogleRecently moved into the Southside development and Urban Bubble have been great so far. Mark and Ste do a great job of cleaning the communal areas and the lobby always smells lovely. They're also very fast and responsive with meter readings, which are often a bugbear when living in flats.PositiveResponsiveness, Professionalism
1/5
GoogleUrban bubble were the property managers of Maine place for some time and let me tell you this....they are the absolute worst company. They don't pay their suppliers, they mishandled the heating and electric leading to massive debt. Completely unresponsive and unprofessional company that quite frankly should not be trading at all. Avoid them at all costs.
5/5
GoogleExcellent and responsive service by this agency
Agent replied · 21 June 2024
Thanks so much Peter!
5/5
GoogleI can't fault the service provided by the team. Since they took over our development 2 years ago the turnaround has been amazing. Faults get dealt with quickly and efficiently and they're always quick to respond. Their experience in dealing with builders and the NHBC has also been invaluable. For what's often unglamorous and thankless job, they're always glad to help. I can't recommend them enough.
1/5
GoogleThe worst one I have dealt with before
Agent replied · 21 June 2024
Hi. Thank you for leaving a review. I am sorry to see you have had a negative experience. I would like to look into this, so please could you email me on info@urbanbubble.co.uk
5/5
GoogleI am a property owner and have always had good experience with the urbanbubble team.
5/5
GoogleVery friendly and efficient.
Agent replied · 21 June 2024
Thank you Tyler!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Urban Bubble hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
