Savills Wandsworth reviews

★★★★★ 1/5

Trustpilot

The most appaling company to work for

The most appaling company to work for. I was put on a new homes site to work with no lighting I had to walk 15 mins in the dark to the train station in fields. A female lone working then to add insult to injury made to fill out a H&S assessment saying I had been given a personal alarm that I hadn't been given to meet their H&S lone working requirements! There was no internet and then I signed up house sales with absolutely no training oñ Savills paperwork and yet still sold houses for them showing their customers broken tile examples. I left after a few weeks trust me the name Savills is not associated with Quality and as for management support one manager was on holiday abroad the whole time I worked and the other was off sick the whole time!

Max · 26 January 2024

★★★★★ 5/5

Google

Beth was our agent when we were buying a house in the Tonsleys. She went out of her way to make the process as smooth as possible for everyone - we really couldn't have asked for better service and wouldn't hesitate to recommend her to anyone else looking to buy or sell.

Alexandra · 16 April 2025

★★★★★ 1/5

Trustpilot

Paid me less than they offered

Deposit fiasco. They wanted to take a lot of money for extra cleaning etc so I started a claim with Tds. They made an offer I agreed to and then paid me less anyway. They're not responding to my emails anymore. I'll have no choice but to go to small claims court. Please look into what you're doing because I thought it was a 'premium' company...

WB · 6 March 2026

★★★★★ 5/5

Google

Moving home is a massive undertaking - both emotionally and financially - and so I'm not exaggerating with my positive review of Harry and the team at Savills. Standout superstar without a shadow of doubt goes to Matt Jacques. When the chain was looking like it was compromised, he held everything together and repeatedly pulled out all the stops - often putting in calls and applying pressure when other providers in the chain (I won't name and shame...actually I will - Strike - they were useless) consistently fell short of the mark. Proactive, excellent communicator, calm under pressure, and wholly empathetic - he is an absolute credit to Savills (management - please take note!). Thanks to him, I have just exchanged and the champagne cork is about to pop. If you're selling in Wandsworth, use these guys and please, please, PLEASE avoid online agents at all costs.

Simon · 30 November 2023

★★★★★ 5/5

Google

Matt Jacques was amazing in helping me find my first property in a very difficult market. He helped me to find a property well-suited to me based on some quite difficult requirements - not once, but twice (after the first sale fell through)! Matt was also incredibly responsive and polite throughout the period from offer through to completion, making sure that the sale progressed but also being sensitive of my time and other commitments. Overall I am thoroughly impressed and will certainly be using Savills in the future.

Alice · 30 November 2023

★★★★★ 1/5

Trustpilot

The worst company I have ever…

The worst company I have ever experienced very rude they lack customer communication skills threatening behaviour I find it very hard that they are still allowed to practice my advice is keep well away I would never use this company ever again

Mr · 21 August 2026

★★★★★ 5/5

Trustpilot

Thank you Deanna!

Deanna Addis has been looking after our 2 properties for years and we have always been very impressed by her. She is always extremely organised and gets any issues resolved quickly, making everything very easy for us. We always feel in the loop and updated as she takes time to communicate with us regularly. I'd highly recommend her as a Property Manager to anyone looking. Thank you again Deanna!

Helen · 26 June 2024

★★★★★ 5/5

Google

The sales team at Savills Wandsworth were incredible. They found us a great buyer at a price we were very happy with. Communication throughout was amazing and they managed the deal from start to finish faultlessly. They’ve made it possible for my wife and I to move into our dream house. we’re so, so thankful!! Legends. P.s. And, if Savills management are reading this, make sure you give Harry and Matt a couple bottles of Moët for their excellent service. They deserve it.

Jonny · 26 October 2023

★★★★★ 4/5

Google

I purchased a flat through Savills. David and Sophie were very professional and put a lot of time into the process which following some due diligence challenges needed to be resolved to ensure the price I offered remained fair. Not everything I asked for from the seller was obtained as part of the negotiation, but a satisfactory outcome was achieved thanks to David and Sophie's efforts. When the purchase completed the seller had not provided one of the keys to the flat, but the cleaner had used it to the lock the flat. Harry was very professional and took immediate action to ensure I got access to the flat within the hour.

Gus · 26 October 2023

★★★★★ 5/5

Google

Thank you to Matt Jacques at Savills for a brilliant experience. Matt was incredibly professional and knowledgable of all the properties he took us to see. He was equally very accommodating to work around both me and my partners schedules for viewings as we often couldnt’ view them together due to our work schedules. As we were both first time buyers he helped in making the process as stress free as possible and was never too “pushy” but always contactable when we needed him. There were a couple of areas that required review when we did the survey on the flat and Matt was very efficient in obtaining the relevant information and queries from the seller. In summary great service and we are very happy with our property!

Rory · 26 October 2023

★★★★★ 5/5

Trustpilot

Good experience all round

Victoria at Savills Newbury was a pleasure to deal with.She was highly professional and most importantly kept in constant touch and was always available either directly on the phone or by email. Our move was quite lengthy until exchange but the entire team at Savills were very calm and nothing was too much trouble.We would not hesitate to recommend them to other homebuyers. Thank you all very much.

EK · 24 June 2024

★★★★★ 4/5

Trustpilot

Sue was very good at keeping us informed.

Sue was very good at keeping us informed of the progress with the sale which was dragging on due to external influences. Earlier on when dealing with another colleague, I felt I was having to do the chasing but it was much better when Sue took over and she made a massive effort to make sure everything was put in place for us.

Rowland · 23 August 2024

★★★★★ 5/5

Trustpilot

Oliver H

Oliver H. has been incredibly kind and efficient during my time with him as property manager. He addressed all my concerns swiftly and was extremely lovely during the entire process. I cannot recommend him more highly!

Laura · 7 September 2026

★★★★★ 5/5

Trustpilot

Angus Wong property manager

Angus Wong has been our property manager this year and we’ve had a very positive experience. He has treated the management of the property as diligently as if it was his own, been a pleasure to communicate with, always prompt and efficient. Highly recommend.

Helena · 17 March 2026

★★★★★ 5/5

Trustpilot

It was a pleasure working with Savills…

It was a pleasure working with Savills for our house purchase and it was by far the best experience of buying a property I have had. From start to finish, we were kept up to date and served extremely well. Lucy Kirkshaw-Staines was exceptional and really helped the whole process along. Highly recommended, 5 STAR!

Janith · 4 December 2024

★★★★★ 5/5

Trustpilot

We had a great service from Savills

We had a great service from Savills. Charles Lang and Robert Jacobs introduced us to the vendors of a house we really wanted. A prompt offer was accepted and Savills then marketed our house and found the ideal buyer. The whole process went from initial offer to completion in under nine months which was a miracle given the size and complexity of the properties involved. Throughout the process Charles, Robert and the team at Savills went out of their way to be as helpful and supportive as possible. Moving house is notoriously stressful but Savills made it so much easier. Thanks to them, we now have a house we love and our 'downsize' leaves us exactly where we want to be.

Harry · 21 March 2025

★★★★★ 5/5

Trustpilot

Our agent

Our agent, Karl Matier, was incredibly helpful throughout the whole process of selling and buying our house. The market was extremely difficult, as were some of the buyers in the chain, but he made every effort to keep things going and speed the process up. He kept in touch regularly throughout and remained calm under, what was, a very stressful procedure.

NGT · 3 March 2026

★★★★★ 5/5

Trustpilot

Positive experience

Cato Ng has been our letting manager for the past three years. He's consistently been friendly, responsive, and genuinely willing to help. Even when matters took longer than expected, he remained patient and did his best to move things along. Overall, we've received a supportive, approachable service.

Joanne · 16 June 2026

★★★★★ 5/5

Google

Huge thanks to Matt for all his help buying my first flat. Although he was working for the seller, he made me feel like a priority throughout the whole process - was always there to help, answer questions, and even stepped in to help …

Chloe · 16 April 2025

★★★★★ 1/5

Trustpilot

Charged twice at Intu for parking

Charged twice at Intu for parking. Had to pay again as one machine must have been faulty and the barriers would not raise for my car. Paid again and was allowed to leave. Ocular proof available.----------------------Hi I will - I've already filled a form out on your official website a while ago so you may be able to locate that also. There was no response.

AJ · 17 June 2024

★★★★★ 1/5

Trustpilot

Shockingly poor service

Shockingly poor service. Please beware if Savills are the property service agents ie taking care of the entire building block. When you want to sell/buy a property then they are supposed to provide a management pack and are paid for it. For us it has been over 43 days and still nothing from them. Without the management pack we can not proceed and the process is stuck. There have been several chaser emails but still nothing.Am trying to figure out who is the senior management to contact to expedite this matter.Update- after writing this review the pack was provided within 6 hours. Thank you to Trustpilot.

Raj · 4 July 2023

★★★★★ 5/5

Google

I recently worked with Matt Jaques from Savills to sell my flat in Wandsworth, and I couldn’t be more impressed with the service he provided. As a property developer, I regularly work with estate agents, so I know what great service looks …

Robert · 16 April 2025

★★★★★ 5/5

Google

We are so grateful to Matt Jacques for his amazing support, patience and guidance throughout the process of buying our dream home. He was incredibly efficient in his responses. Matt was particularly helpful in his communication between us and the sellers and talking through options and negotiations, which was very useful for everyone involved. We just wish he was the estate agent selling our flat! Next time we will know to use Savills.

Emma · 30 November 2023

★★★★★ 5/5

Trustpilot

William Anderson has been exceptional…

William Anderson has been exceptional for sometime now in his Property Management Role. His communication is outstanding and his ability to act quickly has been amazing. I have had a few repairs of late and he has been organised and understanding throughout. Great member of the team.

Victoria · 22 January 2026