Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSupportive Staff and excellent service
I've had an excellent experience with Savills, thanks to the exceptional service provided by Oliver Hudson. From the first day I moved in, Oliver has been incredibly supportive, always prompt with his replies, and efficiently addressing my various requests. He consistently liaised with the landlord on my behalf, ensuring everything was handled smoothly. His dedication and attention to detail have truly made the process seamless. I highly recommend Savills for their professional and reliable service.
Rony · 18 November 2024
Agent replied · 26 December 2024
Thank you so much for your review, Rony. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 1/5
Trustpilot“Terrible experience with this agency
“Terrible experience with this agency. Over the course of a year and a half, I had more problems than anything else. Communication was very poor, issues were handled slowly, and the overall organisation seemed inefficient. It often felt like team members were not communicating with each other, which created even more confusion and stress. Overall, I found the service highly unprofessional. If it were possible to give 0 stars, I would.”
Luca · 8 May 2026
Agent replied · 27 May 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and the frustrations you’ve described.
Providing clear communication, efficient service, and a well-coordinated team is something we take very seriously, so it’s disappointing to learn that we did not meet those expectations in your case.
We would genuinely appreciate the opportunity to look into this further and understand what went wrong, as this will help us improve our processes and prevent similar situations in the future. If you’re open to it, please contact us directly: socialmedia@savills.com.
★★★★★ 5/5
TrustpilotThank YOU - Antony and Savills
It was amazing to work with Savills , particularly with Antony Cherriman. While he was utmost professional, he took time to understand our requirements and was very patient with all our questions , and being first time buyers in UK, we had a ton of them. Never at anytime did I feel that I was being brushed off. Antony was supportive right from the beginning of our search and even when I reached out to him after the purchase was complete , he was amazingly helpful. Thank you , Antony and Savills for not just finding us a house but also for ensuring that we found the home that we always dreamt of!!
Prashanth · 28 August 2024
Agent replied · 22 October 2024
Thank you for your lovely review, Prashanth. It was a real pleasure being able to help you and hope you enjoy the new home.
★★★★★ 5/5
TrustpilotMillie was so helpful and extremely…
Millie was so helpful and extremely accommodating when it came to our property search. Thank you.
Kim · 18 June 2026
Agent replied · 24 June 2026
Thank you so much for your review, Kim. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 4/5
TrustpilotMy experience at Savills was a little…
My experience at Savills was a little mixed and it took a long time to sell the property at a much lower price than we hoped for. However I did want to take this opportunity to commend Sofia Da Silva and especially Lucy Kershaw-Staines who took on the mantle more latterly and was excellent in her endeavours, and communications and competence levels. She was so good I would recommend her to any employer!
Catherine · 19 November 2024
Agent replied · 26 December 2024
Thank you for your feedback, Catherine. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
TrustpilotBailey was lovely to deal with and…
Bailey was lovely to deal with and resolved all queries and issues quickly and smoothly. He was very professional, friendly and always helpful.
Kirsty · 24 April 2026
Agent replied · 27 May 2026
We really appreciate your kind feedback, Kirsty. We are very pleased we were able to help and wish you all the very best for the future.
★★★★★ 5/5
GoogleI couldn’t have asked for a more wonderful person to help me find my house. Beth listened and immediately understood what I was looking for, she went above and beyond and only showed me wonderful properties that suited my needs. Even after exchange, she continued to be incredibly helpful and supportive. Her colleague Adam was also extremely helpful too when Beth was on short annual leave. If you’re looking for a house in Wandsworth, you must seek out Beth to help you!
Em · 27 July 2024
Agent replied · 25 October 2024
Thanks for taking the time to provide a review for Beth, it really is appreciated. It's great to hear the team are doing such a great job.
★★★★★ 5/5
GoogleThe team at Savills were brilliant and exceptionally professional in helping to sell my home in Wandsworth. They were always available and approachable from the point of listing, viewings to the wider sales and conveyancing process. Harry was clearly experience and knowledgable with the current market trends and open to my personal input. A particular thanks to Mary who was accessible and kind and was instrumental to a smooth sale! I would highly recommend them and the team including Alice of course. Thank you very much!
Roosey · 27 July 2024
Agent replied · 25 October 2024
Dear Roosey,
Thank you for taking the time to leave a review for the office.
On behalf of all the team, we thank you and remain at your disposal should you require anything further in the future.
★★★★★ 5/5
TrustpilotPrompt & Professional
I have had a smooth and professional experience with Savills, right from first inquiry in a property through to Savills managing it. Our property manager Aliya Charnley has been very prompt and helpful in dealing with any queries or issues with the property. Certainly the most responsive and professional property manager / estate agent I’ve dealt with in my years of renting and will happily rent with Savills again in future as a result.
Jonny · 23 October 2024
Agent replied · 26 December 2024
Thank you for taking the time to review our service, Jonny - feedback is always incredibly helpful.I’m delighted that we met your expectations.
★★★★★ 5/5
GoogleHad a great experience selling our flat with Savills Wandsworth. Benedict was absolutely great, really professional, approachable and helped at all stages. Would highly recommend. Thank you!
Jeannie · 16 March 2026
Agent replied · 16 April 2026
Dear Jeannie,
Thank you for taking the time to review our service - feedback is always incredibly helpful. It's great to hear the team are doing such a great job.
★★★★★ 5/5
TrustpilotTina & Team save the day!
After moving out of my rental property listed with Savills I’d made an error on the return deposit form (panic overload thinking someone else was going to get it definitely set in) but Tina and the team jumped into action straight away!The situation was resolved so quickly and I can’t thank them enough - thank you for helping me when being a sausage and typing double numbers!!Really swift and communicative, they definitely saved me a lot of stress and heart ache, thank you again!!!
Becky · 28 June 2024
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, Becky. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 5/5
TrustpilotWonderful Experience as a Tenant
As a tenant, I have been consistently impressed with the level of service and care that Tami has provided. From the moment we signed the lease, Tami has been responsive, professional, and proactive in addressing any issues present in the flat. From regular maintenance check-ins to addressing any concerns we've had (which, thankfully, haven't been any so far), Tami has shown a genuine commitment to providing excellent service. Tami keeps us informed about any changes or updates at the property, and is always available to answer any questions or concerns we may have.
Iman · 27 June 2024
Agent replied · 22 October 2024
Thank you for your feedback, Iman. It really helps us review our own performance and ensures our service is the best it can be.
★★★★★ 5/5
GoogleSo glad we made the decision to ask Savills in Wandsworth to sell our late mother's home from whom she bought it from over 10 years ago. A big thank you to Beth and Adam for their time, patience and care in finding good buyers in spite of the slowing down in house sales in early Spring. They always kept us up to date and were considerate, friendly and very efficient. We are of course sad to see the house go but delighted it's gone to a lovely family.
Alexandra · 27 June 2024
Agent replied · 25 October 2024
Thanks for taking the time to provide a review for the office, it really is appreciated. It's great to hear the team are doing such a great job.
★★★★★ 5/5
GoogleMatt at Savills has done an amazing job getting us the perfect home! He was always there if we needed anything and very reactive to any questions we had. Even with solicitors difficulties, Matt was there to reassure us and do his best to help! We couldn't have had a better experience!
We were very touched by the champagne and the card when we got the keys.
We couldn't recommend more Savills and especially Matt 😁
Thank you so much Matt for everything!
Nicolas · 27 June 2024
Agent replied · 25 October 2024
Such a pleasure Nicolas. Wishing you well in your new home.
★★★★★ 5/5
GoogleBeth was fantastic with us in helping us to approach our search for a home and showed great patience and transparency with us. She was very involved in the whole process providing us with valuable advice and support to ensure that we were able to buy our lovely family home with as little stress as possible. We are very happy with the whole experience and our new home which is just what we'd been looking for for years.
Nat · 27 July 2024
Agent replied · 25 October 2024
Such a pleasure Nat. Wishing you well in your new home.
★★★★★ 4/5
TrustpilotComfortable with Savills
I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills
Moji · 19 June 2024
Agent replied · 22 October 2024
Hi there, thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can discuss your concerns.
★★★★★ 5/5
TrustpilotHelpful and Efficent Team
We had an issue about auction process and reached the team and director Sam Harborne, He made an big impact and solve our problem instantly,Sam and the team are so helpful and take responsibilty for us and save the day, you should definitely reach them for your invesment or anything else and If you have any issue they will help to you immediately! Thank you Sam and the team!
Melih · 11 December 2024
Agent replied · 26 December 2024
Thank you for your lovely review, Melih. It was a real pleasure being able to help you.
★★★★★ 5/5
TrustpilotExcellent property management by Shan
I have been a resident for the past two years and feel compelled to share my positive experience with our property manager, Shan. Shan has been exceptional in managing the property, is always prompt, courteous, and highly professional. From the start, Shan consistently goes above and beyond to ensure the residents are comfortable and satisfied. For instance, when my heater broke down in the middle of winter, Shan had a repair technician at my apartment quickly ensuring my family stayed warm and safe. Additionally, Shan is proactive in addressing any issues before they become problems, and the communication is always clear and timely. Overall, Shan's dedication and professionalism make him an outstanding property manager. The commitment to providing excellent service has greatly enhanced my living experience at Property. I highly recommend Shan to anyone seeking a well-managed and pleasant place to live.
Anna · 22 May 2024
Agent replied · 22 October 2024
Thank you so much for your review, Anna. It's much appreciated. If you need anything further please don’t hesitate to contact us.
★★★★★ 1/5
TrustpilotDisappointing
I am extremely disappointed with the rental service provided by Savills. They placed a tenant in our property who attempted to leave after just two months, and the information we were given about them was inaccurate. The tenant themselves stated that Savills had misled them, which is deeply concerning.
Julie · 28 August 2026
Agent replied · 24 September 2026
Thank you for updating your review. We understand that our Customer Service team has thoroughly investigated the concerns you raised and provided detailed responses addressing each of the points set out in your review.
★★★★★ 5/5
TrustpilotSavills Petworth excellent service
Savills in Petworth,and David Vawdrey in particular, were brilliant in my recent house-house-selling experience. Always there for questions and updates and proactive in checking progress down the chain. All staff were courteous and friendly at all times, I would strongly recommend them , and thank David for his support.
Ms · 7 May 2026
★★★★★ 5/5
TrustpilotWe bought a buy to let property through…
We bought a buy to let property through Savills St John’s Wood branchThereafter, Mr.Ben Varma sales Directorhave introduce us to their letting department all under one roofMr.Luke Hull Head of letting , he and his team are very friendly and helpful and easy to work with , Luke have advice us how to prepare and furnish the property within one day Luke have found us a Happy tenant Thank you Luke and your team
Doris · 8 August 2024
Agent replied · 22 October 2024
We are so pleased that everything worked out successfully for you, Doris. Thank you for providing us with an update and for taking the time to review our service.
★★★★★ 1/5
TrustpilotWorst letting agent I've ever dealt with
Savills manage a property I Iet, which I agreed to pay a premium for, for the sole reason that it was a new build, high end development. I just wanted everything to work and not have any problems. 9 months in and I had no heating all winter, no ventilation in the kitchen, which meant I couldn't cook (it's a studio) and no extractor in the bathroom, making that unusable. It took over 50 emails and 6 months to get any action on them. It was all an easy fix when they could get their act together. There has been no apology, no compensation and I have to email 5 times and wait weeks to get a single response. If you have the misfortune of ending up with Alex Worral managing your property, move out.
Alex · 17 April 2024
Agent replied · 22 October 2024
Hi Alex, we appreciate you bringing this to our attention.We would like the opportunity to learn more about the situation and address it directly. Please provide additional information via email: socialmedia@savills.com so we can investigate.
★★★★★ 1/5
TrustpilotVery poor experience as tenants
Very poor experience as tenants. Savills is continuing to withhold £170 from our deposit for a supposed “light clean”, despite the check-in report recording that the property was not clean when we moved in and the check-out report showing that many areas were left in a better condition.
Scott · 20 August 2026
Agent replied · 24 September 2026
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
We take reports of maintenance issues and health and safety concerns seriously, and we regret that you feel these matters were not resolved satisfactorily during your tenancy. We also understand how frustrating deposit disputes can be.
We value all feedback and are committed to continually improving the service we provide to both tenants and landlords. We would appreciate additional details in order to investigate, please email us at socialmedia@savills.com so we can raise with the appropriate departments.
★★★★★ 5/5
TrustpilotFantastic service!
Angus has been a great property manager - very diligent and always responding to queries quickly and has remained on top of everything.
Amy · 3 March 2026
Agent replied · 21 March 2026
We are so pleased that everything worked out successfully for you, Amy. Thank you for providing us with an update and for taking the time to review our service.
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