Trusted Agent profile

Savills Wandsworth reviews

4.2

★★★★★ Great

1,998 reviews across 2 platforms

12 Huguenot Place, London, SW18 2EW, Wandsworth, SW18 2EW

Savills's Wandsworth office at 12 Huguenot Place is rated 4.2 out of 5 across 1,998 reviews on two platforms, including 189 Google reviews rated 5.0.

Google logo

5.0 / 5

189

Reviews on Google

This office

Trustpilot logo

1,809

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Shikha was really helpful

Shikha was really helpful. My fridge broke down and she liaised with the landlord and several people to get the cupboard out and a new fridge in. I have a busy job and could not co-ordinate being in for all the visits. However Savills are always so helpful in making sure things can happen as quickly as possible. I'm really grateful for the communication and clarity - made a stressful situation much more manageable.

Farzana · 28 August 2026

Agent replied · 22 October 2024

Thank you so much for your review, Farzana. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Thank you to Tanika at Savilles

I found Tanika who works as Savilles to be friendly, professional and honest also which helped me to make informed decisions for viewings that she had also organised for myself to find a rental property. I found Tanika also took the time to answer any questions that I had as I had not rented for nearly 10 years and a lot had changed in that time and this was extremely helpful in my search of a property. Tanika was thorough in her approach when sharing potential properties with myself which gave me the confidence to find a rental property which ticked all the boxes that I wanted in my opinion. Many thanks for your help Tanika, from a happy customer, Tracey

Tracey · 5 May 2026

Agent replied · 27 May 2026

Thank you for taking the time to leave feedback, Tracey. We’re so glad that you appreciate Tanika/ we’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

5/5

Trustpilot

Peace of mind for overseas landlords

Savills have been managing my property whilst I’ve been working abroad for nearly 2 decades. I strongly recommend Savills for the consistent service they provide. Most recently Shan Elario has been my property manager. Shan is prompt and efficient responding to questions and queries, and effectively deals with any issues that arise. It gives me great peace of mind being able to trust Savills & Shan to look after my interests whilst I’m thousands of miles away in a completely different time zone.

Christopher · 1 May 2026

Agent replied · 27 May 2026

Feedback is an invaluable reminder of the things that are important to our clients, Christopher. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Extremely smooth end of tenancy experience thanks to the Savills staff

Shan Elario has been extremely helpful and supportive in the whole end of tenancy process. We were stressed and busy with our home move and he made sure that any issues with the end of tenancy were addressed swiftly and resolved to the satisfaction of both us and the landlord. We really appreciate his professionalism and diligence through the entire process.

Zeena · 21 August 2026

Agent replied · 24 September 2026

We are so pleased that everything worked out successfully for you, Zeena. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

The Legend of Sarah Fernandes - Property Manager Extraordinarie

Sarah Fernandes was our Property Manager. She was an excellent property manager over our 3 year tenancy. She was prompt, professional, and her communication tone was always collaborative. We generally had normal house issues during our tenancy (leaky faucet, replacement window sash) but in one extraordinary circumstance where our radiator started leaking on a Saturday, Savills arranged an emergency plumber to come resolve it over the weekend without fuss.

Chris · 15 June 2026

Agent replied · 26 December 2024

Thank you for taking the time to leave feedback, Chris. We’re so glad that you appreciate Sarah. We’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

1/5

Trustpilot

Never return calls!!

I have just received yet another mailing from Savills (Truro), offering their services in selling my house. This is ironic, in that we have phoned them twice to get a valuation, but no-one returns the call. If fact, last tome the office didn't answer - it rang for ages and then got put through to their nationwide coordinator. Clearly Truro were too busy to get in touch, but if they can't be bothered to try and get buyers on the books, heaven help anyone interested in trying to purchase a property!

PZH · 18 February 2026

Agent replied · 21 March 2026

We're very sorry to hear about your experience with our Truro office. You should always be able to rely on timely communication, especially when requesting a valuation, and it’s clear we have fallen short on this occasion. If you would be open to it, we would appreciate the chance to put this right. Please feel free to email your contact details to socialmedia@savills.com so we can arrange for someone to contact you.

5/5

Trustpilot

Daniel was superb in every way

Daniel was superb in every way. From the moment I signed on with Savills he handled every detail promptly and efficiently. Beyond my expectations. I had some heath issues in the middle of the sale and had to pause everything for a month. Daniel kept in constant contact with my buyer and myself. He was always considerate and very polite. He is an asset to the firm.

Mooney · 25 May 2026

Agent replied · 24 June 2026

Thank you so much for your review, Morgan. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

From putting our house on the market…

From putting our house on the market some months ago through to completion of the sale, the service from Savilles and in particular Claire Dwyer, has been superb! Claire has been tenacious, professional and pro-active every step of the way. Our house sale has not been easy but Claire has ensured that it stayed on track and that it completed today! Thank you Claire we could not have done it without you!

Rhona · 10 April 2026

Agent replied · 27 May 2026

We really appreciate your kind feedback, Rhona. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Bailey Chan is superb

Bailey Chan is superb. As a landlord, I don't have to worry about anything. I always want to treat my tenants well and Bailey has the same approach. He approaches every task with meticulous detail and communicates with me clearly and always on time.

Website · 10 September 2026

Agent replied · 24 September 2026

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Many thanks to James Abbott and his excellent team in Stamford

I sold my house in Stamford through James and his team at Savills Stamford. Many agents were competing for the business - I was glad I chose Savills as in a difficult market they provided an efficient and smooth service with excellent communication throughout. Thank you!

Sophia · 28 August 2026

Agent replied · 24 September 2026

We are so pleased that everything worked out successfully for you, Sophia. Thank you for providing us with an update and for taking the time to review our service.

5/5

Google

We were incredibly impressed with Beth Corbet, who handled our sale in Wandsworth. From the first viewing to the final completion, she was a constant source of support during a very drawn-out sale. Despite frustrating legal delays, Beth's positive attitude and professionalism never wavered, and she was relentless in chasing all parties. Although Beth was our main contact, the rest of the team in Wandsworth also acted with a high level of professionalism, which must be a credit to the manager of the branch.

Barry · 16 November 2025

Agent replied · 23 December 2025

Dear Barry, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Savills did a great job

Savills did a great job both at inception, during tenancy and at the end of it. They have always been proactive to address any item we raised and addressed it promptly. Special thanks to Fiona Wither who has been our main contact.

Matteo · 28 August 2026

Agent replied · 24 September 2026

Thank you for taking the time to review our service, Matteo - feedback is always incredibly helpful. I’m delighted that we met your expectations.

5/5

Trustpilot

We sold our lovely barn conversion…

We sold our lovely barn conversion through Savills at Chorleywood. Sue and her team were highly professional. Communication throughout the process was spot on. I would have no hesitation in recommending them. In fact, I have recommended them to a friend who is selling a home. Thank you.

Lynne · 21 June 2026

Agent replied · 24 June 2026

We are so pleased that everything worked out successfully for you, Lynne. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Roshni has been our Property Manager…

Roshni has been our Property Manager since December 2025 and we have been very pleased with the service received. We will be sad to see Roshni go and look forward to working with our new Property Manger.

Rigby · 3 September 2026

Agent replied · 24 September 2026

Feedback is an invaluable reminder of the things that are important to our clients, Rigby. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Google

Fantastic experience with Benedict Lindsay. We had our flat on the market with a different agency who over promised and under delivered. They failed to generate any serious interest over a number of months. We turned to Savills to help us with our sale and were very impressed with all aspects of the process. The friendly, efficient and professional team jumped into action and immediately we saw the results. They were strategic with their marketing approach and actually delivered on the interest they spoke about during our 1st meeting. It was Benedict that identified our buyer and he was calm cool and collected throughout. He found us a buyer at our asking price and then stepped it up a notch to ensure the sale progressed to exchange then completion at breakneck speed. We had an onward purchase to try and balance so speed was crucial to us. He delivered to the timings outlined and kept us updated throughout. I wish we had gone straight to Savills without trying out the other agency. I thought because we were selling a flat not a house they might not give the instruction as much attention as some of their other properties - couldn’t have been further from the truth. The Savills “black book” of buyers works across all properties- they used this to find a perfect buyer who could move quickly. Thank you Benedict

Edward · 16 September 2025

Agent replied · 23 December 2025

Dear Edward, Thanks for taking the time to provide a review for the Wandsworth office, it really is appreciated. It's great to hear the team are doing such a great job.

5/5

Google

Tom de Piro O’Connell and Beth Corbet from Savills were unbelievably helpful with our house purchase and we couldn’t be more grateful. They both come highly recommended as agents and we can’t thank them enough! They both were very quick to respond to our (many) questions and always patient with our requests. They seemed genuinely happy to help and so pleased when the process was completed. We will definitely be using them for future moves. Thanks so much Beth and Tom !

Hettie · 16 September 2025

Agent replied · 23 December 2025

Dear Hettie, Thank you so much for your kind words. We wish you both all the very best in your new home.

5/5

Trustpilot

Great support

Shikha has been incredibly helpful, organised and responsive. She’s managed to sort out most of the issues with our property after we’d struggled to get things resolved for around six months with our previous property manager.

A · 3 September 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave feedback, A Pvl. We’re so glad that you appreciate Shikha. We’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

5/5

Google

We recently worked with Benedict at Savills on the sale of our property, and were very impressed with the way he worked seamlessly to provide continuous updates between all lawyers, buyers and our purchase agent and was really pivotal in our sale process. We feel that he frequently went above and beyond to work with our timelines, and we’d like to work with him again in the future.

Kate · 16 November 2025

Agent replied · 23 December 2025

Dear Kate, Thank you so much for your kind words. We wish you all the best in your new home and remain at your disposal should you require anything further in the future.

1/5

Trustpilot

Absolutely useless company

I have to say that if you are a buyer-forget about it, they are not interested in selling properties and if you are a seller,forget about it, they are not interested in selling your house. Absolutely disgraceful company. Why do you even want to list your property with them is the main question. They don't pass on messages or offers to the vendors and don't respond if you are interested in viewing either.

Tibu · 17 September 2026

Agent replied · 24 September 2026

Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and are concerned by the issues you have raised regarding communication, property viewings, and the handling of messages and offers. As we are unable to identify your case from this review alone, we would welcome the opportunity to investigate your concerns further. Please email us directly at socialmedia@savills.com with your details so that we can look into what happened and address any shortcomings in our service.

1/5

Trustpilot

Talked down to for three months, overcharged on our own statements, complaint response ignored six of eight points

We are landlords who instructed Savills' Maida Vale / St John's Wood office to let and manage a flat in W9 on negotiated terms of 14.4% including VAT, 9.6% letting, 4.8% management. Savills became involved at offer stage on 27 May 2026, the tenancy started on 28 July 2026, and we submitted a formal eight-point complaint on 24 August 2026, under a month into a tenancy we paid a professional agent to run.

Ivan · 26 August 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave your review, we understand that this is currently under investigation with the customer services team.

5/5

Trustpilot

Savills have managed my property for 10…

Savills have managed my property for 10 years. I would like to thank Sarah Fernandes for her outstanding work -the management is now smooth and well organised and I appreciate her proactive role and timely responses.

Claire · 13 June 2026

Agent replied · 22 October 2024

We are so pleased that everything worked out successfully for you, Claire. Thank you for providing us with an update and for taking the time to review our service.

5/5

Google

After speaking with a few local agents, we opted to go with Savills for the sale of our flat in the Tonsley’s. From start to finish, the entire team were great (particularly Benedict who managed our sale). They are very professional and knowledgeable team and we got a great result and a successful sale. I’d highly recommend.

James · 9 December 2025

Agent replied · 16 April 2026

Dear James, Thank you so much for your kind words. We wish you all the best in your new home.

5/5

Trustpilot

Great proactive service from the…letting team at hampstead

Great proactive service from the letting team especially Muhammad Carr who has brilliantly looked after my property and me (!)

Irene · 8 September 2026

Agent replied · 24 September 2026

We really appreciate your kind feedback, Irene. We are very pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Appalling experience

Appalling experience. Savills at Margaret Street cancelled a fully signed, legally binding tenancy agreement just 5 days before move-in because they sold the property. This breach of contract cost me money in non-refundable flights. Agents Natasha Spitz and Mey Hafiz promised to sort out the reimbursement, but then completely ghosted me for over months. Management ignores all formal complaints. While unforeseen circumstances can happen, how can this be justified?

Анна · 22 August 2026

Agent replied · 24 September 2026

Thank you for taking the time to share your feedback. We are sincerely sorry to hear about your experience and understand how frustrating and disappointing this situation must have been, particularly given the proximity to your planned move-in date and the additional costs you incurred. While property sales and changes in circumstances can occasionally arise unexpectedly, we recognise the significant impact this had on you and appreciate your concerns regarding both communication and the handling of your reimbursement request. If you could email further context to socialmedia@savills.com we will investigate.

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Read Savills's Google reviews

Questions about Savills Wandsworth

How many reviews does Savills Wandsworth have?

Savills's Wandsworth office has 1,998 reviews across two platforms: 189 on Google, 1,809 on Trustpilot (across the whole business).

What is Savills Wandsworth's rating?

Savills Wandsworth is rated 4.2 out of 5 across all 1,998 reviews, and 5.0 out of 5 on Google from 189 reviews.

Where is Savills's Wandsworth office?

Savills Wandsworth, 12 Huguenot Place, London, SW18 2EW, Wandsworth, SW18 2EW.

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