Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
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5/5
GoogleSo glad we made the decision to ask Savills in Wandsworth to sell our late mother's home from whom she bought it from over 10 years ago. A big thank you to Beth and Adam for their time, patience and care in finding good buyers in spite of the slowing down in house sales in early Spring. They always kept us up to date and were considerate, friendly and very efficient. We are of course sad to see the house go but delighted it's gone to a lovely family.
Alexandra Β· 27 June 2024
Agent replied Β· 25 October 2024
Thanks for taking the time to provide a review for the office, it really is appreciated. It's great to hear the team are doing such a great job.
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5/5
GoogleMatt at Savills has done an amazing job getting us the perfect home! He was always there if we needed anything and very reactive to any questions we had. Even with solicitors difficulties, Matt was there to reassure us and do his best to help! We couldn't have had a better experience!
We were very touched by the champagne and the card when we got the keys.
We couldn't recommend more Savills and especially Matt π
Thank you so much Matt for everything!
Nicolas Β· 27 June 2024
Agent replied Β· 25 October 2024
Such a pleasure Nicolas. Wishing you well in your new home.
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5/5
GoogleBeth was fantastic with us in helping us to approach our search for a home and showed great patience and transparency with us. She was very involved in the whole process providing us with valuable advice and support to ensure that we were able to buy our lovely family home with as little stress as possible. We are very happy with the whole experience and our new home which is just what we'd been looking for for years.
Nat Β· 27 July 2024
Agent replied Β· 25 October 2024
Such a pleasure Nat. Wishing you well in your new home.
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4/5
TrustpilotComfortable with Savills
I have been with Savills for over 10 years. After a terrible experience with a previous Letting Agent, Savills has been a breath of fresh air. Communication was occasionally slow at the start, however improved immensely over the years. The team, namely Alex Worrall and Tristan Hickman are very good at what they do and go out of their way to help. I have no complaints a such, however I have held back on giving 5 stars as I would like Savills to be more rigorous in getting competitive quotes for maintenance works. At a time when costs are rocketing, guidance on cost saving opportunities are required more than ever.My main contact, Alex is a little gem. She is polite and quick to support, which is why I remain comfortable and at ease with using Savills
Moji Β· 19 June 2024
Agent replied Β· 22 October 2024
Hi there, thank you for your feedback. We take this very seriously and ask you to get in touch by emailing further detail to socialmedia@savills.com so that we can discuss your concerns.
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5/5
TrustpilotHelpful and Efficent Team
We had an issue about auction process and reached the team and director Sam Harborne, He made an big impact and solve our problem instantly,Sam and the team are so helpful and take responsibilty for us and save the day, you should definitely reach them for your invesment or anything else and If you have any issue they will help to you immediately! Thank you Sam and the team!
Melih Β· 11 December 2024
Agent replied Β· 26 December 2024
Thank you for your lovely review, Melih. It was a real pleasure being able to help you.
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5/5
TrustpilotExcellent property management by Shan
I have been a resident for the past two years and feel compelled to share my positive experience with our property manager, Shan. Shan has been exceptional in managing the property, is always prompt, courteous, and highly professional. From the start, Shan consistently goes above and beyond to ensure the residents are comfortable and satisfied. For instance, when my heater broke down in the middle of winter, Shan had a repair technician at my apartment quickly ensuring my family stayed warm and safe. Additionally, Shan is proactive in addressing any issues before they become problems, and the communication is always clear and timely. Overall, Shan's dedication and professionalism make him an outstanding property manager. The commitment to providing excellent service has greatly enhanced my living experience at Property. I highly recommend Shan to anyone seeking a well-managed and pleasant place to live.
Anna Β· 22 May 2024
Agent replied Β· 22 October 2024
Thank you so much for your review, Anna. It's much appreciated. If you need anything further please donβt hesitate to contact us.
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1/5
TrustpilotDisappointing
I am extremely disappointed with the rental service provided by Savills. They placed a tenant in our property who attempted to leave after just two months, and the information we were given about them was inaccurate. The tenant themselves stated that Savills had misled them, which is deeply concerning.
Julie Β· 28 August 2026
Agent replied Β· 24 September 2026
Thank you for updating your review. We understand that our Customer Service team has thoroughly investigated the concerns you raised and provided detailed responses addressing each of the points set out in your review.
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5/5
TrustpilotSavills Petworth excellent service
Savills in Petworth,and David Vawdrey in particular, were brilliant in my recent house-house-selling experience. Always there for questions and updates and proactive in checking progress down the chain. All staff were courteous and friendly at all times, I would strongly recommend them , and thank David for his support.
Ms Β· 7 May 2026
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5/5
TrustpilotWe bought a buy to let property throughβ¦
We bought a buy to let property through Savills St Johnβs Wood branchThereafter, Mr.Ben Varma sales Directorhave introduce us to their letting department all under one roofMr.Luke Hull Head of letting , he and his team are very friendly and helpful and easy to work with , Luke have advice us how to prepare and furnish the property within one day Luke have found us a Happy tenant Thank you Luke and your team
Doris Β· 8 August 2024
Agent replied Β· 22 October 2024
We are so pleased that everything worked out successfully for you, Doris. Thank you for providing us with an update and for taking the time to review our service.
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1/5
TrustpilotWorst letting agent I've ever dealt with
Savills manage a property I Iet, which I agreed to pay a premium for, for the sole reason that it was a new build, high end development. I just wanted everything to work and not have any problems. 9 months in and I had no heating all winter, no ventilation in the kitchen, which meant I couldn't cook (it's a studio) and no extractor in the bathroom, making that unusable. It took over 50 emails and 6 months to get any action on them. It was all an easy fix when they could get their act together. There has been no apology, no compensation and I have to email 5 times and wait weeks to get a single response. If you have the misfortune of ending up with Alex Worral managing your property, move out.
Alex Β· 17 April 2024
Agent replied Β· 22 October 2024
Hi Alex, we appreciate you bringing this to our attention.We would like the opportunity to learn more about the situation and address it directly. Please provide additional information via email: socialmedia@savills.com so we can investigate.
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5/5
TrustpilotVery responsive and active in dealingβ¦
Very responsive and active in dealing with inquiries. Have found them to be of great help when needed and the quality of the output has been world class. I have dealt with both Fiona and Matt and both have been excellent in their services.
Tamer Β· 15 September 2026
Agent replied Β· 10 October 2026
Thank you for taking the time to review our service, Tamer - feedback is always incredibly helpful. Iβm delighted that we met your expectations.
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1/5
TrustpilotVery poor experience as tenants
Very poor experience as tenants. Savills is continuing to withhold Β£170 from our deposit for a supposed βlight cleanβ, despite the check-in report recording that the property was not clean when we moved in and the check-out report showing that many areas were left in a better condition.
Scott Β· 20 August 2026
Agent replied Β· 24 September 2026
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
We take reports of maintenance issues and health and safety concerns seriously, and we regret that you feel these matters were not resolved satisfactorily during your tenancy. We also understand how frustrating deposit disputes can be.
We value all feedback and are committed to continually improving the service we provide to both tenants and landlords. We would appreciate additional details in order to investigate, please email us at socialmedia@savills.com so we can raise with the appropriate departments.
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5/5
TrustpilotFantastic service!
Angus has been a great property manager - very diligent and always responding to queries quickly and has remained on top of everything.
Amy Β· 3 March 2026
Agent replied Β· 21 March 2026
We are so pleased that everything worked out successfully for you, Amy. Thank you for providing us with an update and for taking the time to review our service.
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5/5
GoogleWe had a fantastic experience buying our home with Beth. She was professional, knowledgeable, and always available to answer our questions. Beth made the whole process smooth and stress-free, keeping us informed every step of the way. We managed to complete within 9 weeks which was amazing. We highly recommend Beth to anyone looking to buy!
Liberty Β· 4 April 2025
Agent replied Β· 16 April 2026
Dear Liberty,
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
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5/5
TrustpilotSandy and Ritesh are great
Savills are great. We've been with them a few years and they are super helpful. We had issues with one person a while back and they sorted it out quickly. Ritesh has been dealing with us and he's fantastic. As is Anthony and then Sandy overall managing things is amazing. - basically Savills are a bit more expensive than other companies for management but you get what you pay for.
Ben Β· 17 September 2024
Agent replied Β· 22 October 2024
Thank you for your kind words and for taking the time to post a review, Ben. Iβm delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.
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5/5
TrustpilotSavills - Alex Hewitt
Alex takes a long-term view to client relationships - a breath of fresh air in today's transactional property market. In the weeks we worked together, I came to rely on Alex for his honest feedback, his patience and genuine desire to provide me with clear and helpful information, cutting through the "noise". I highly recommend Alex and his team at the Earls' Court Office - with Alex Hewitt, you are in very good hands.
SL Β· 1 July 2024
Agent replied Β· 22 October 2024
We are so pleased that everything worked out successfully for you, SL. Thank you for providing us with an update and for taking the time to review our service.
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5/5
TrustpilotOutstanding support from start to finish.
Sam at Savills was professional, efficient, helpful, and courteous throughout our home-buying experience. It was not an easy transaction, but she struck a good balance between protecting her clients' interests and providing us with outstanding service. She was honest, transparent, and communicative throughout the process, remaining calm and helpful, keeping things moving forward despite the challenges.
Sophie Β· 18 June 2026
Agent replied Β· 24 June 2026
Thank you for taking the time to leave feedback, Sophie. Weβre so glad that you appreciate Sam. Weβre delighted to hear that you enjoy being part of the Savills teamβ¦. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.
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1/5
TrustpilotOverpriced, cynical and rude service for landlords
We as landlords are completely unsatisfied with Savills as our letting and managing agency. It is a thing that they are unexceptionally expensive, but for the price they don't give back extra value. First thing we haven't received our half a year report, just after several calls and emails and as a 9-month report with a letting contract run for 12 months. Our property valuation happend via pictures. There was a photographer who came out, than the women who provided the report just looked the pictures and said her opinion about our letting property via them. She has never been in the flat and saw it byself personally! Interesting.....!We decided to leave this overpriced agency, and after it the style of their emails and the treatment is more than disgusting. We do NOT recommend them at all, we think they overcharge landlords, and how they handled us as landlords when we decided to leave them was cynical and rude. They want to HOLD BACK OUR FLOAT MONEY, telling to us that our new agency advertising falsely, eventhough the new agency changed already the advertisement. We are not responsible for any agencies and their advertisements, and we think it is UNLAWFUL to hold back a landlord's money for claiming an other agency's act. We are seriously thinking of taking further steps in this case.They let us feel as second class people, but they have forgotten one thing: WE PAY THEIR SALARY, because without our payment they do NOT HAVE BUSINESS and NO WAGES! They do NOT MAKE FAVOUR for a landlord, WE PAY A FORTUNE FOR THEIR SERVICE, they live from us.
Ms Β· 29 February 2024
Agent replied Β· 22 October 2024
Hi Agnes, thank you for taking the time to share your feedback with us. We sincerely apologise that your experience did not meet your expectations. Your satisfaction is incredibly important to us, and we regret that we fell short on this occasion.We would greatly appreciate the opportunity to learn more about your specific concerns and address them directly. Please feel free to reach out via email to socialmedia@savills.com so we can discuss how we can make things right for you.Once again, we apologise for any inconvenience caused and thank you for bringing this matter to our attention.
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5/5
GoogleRosie is truly the best agent weβve ever worked with! We just relocated to the area from the US and - with very little time and a lot of pressure - found the perfect rental home for us; Rosie is the single reason we were able to get it. She hustled and worked hard to get us a showing and coordinate with all parties involved. Without her, none of it wouldβve happened. Canβt recommend her & Savills more highly. Five stars all around
Ryan Β· 28 February 2024
Agent replied Β· 25 October 2024
Thank you for taking the time to leave a review for the office.
On behalf of all the team, we thank you and remain at your disposal should you require anything further in the future.
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5/5
TrustpilotA walk in the park with Alicia from Savills St Johns Wood
Working with Alicia from the team at Savills St. Johns Wood has been a delight! From the get go Alicia took go care of us ensuring a smooth and quick sale. The team were always available on the phone and had all the right answers and advise to make this daunting task a walk in the park! Excellent service - I highly recommend !
Maurice Β· 28 November 2024
Agent replied Β· 26 December 2024
Thank you for your lovely review, Maurice. It was a real pleasure being able to help.
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5/5
TrustpilotGreat Service!
I was in the market for a property, however I was pretty lost and had no idea where to start. I called Savils and requested a meeting - Jayden Campbell was the associate who I had the meeting with. he walked me through my options and helped me understand the current market, very friendly and inviting. Without him I would've still been searching around cluelessly.
Luke Β· 13 November 2024
Agent replied Β· 26 December 2024
Thank you for your feedback, Lukr. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
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1/5
TrustpilotSavills photographers unlawful practice.
To start off with if I could give minus stars I would. I am selling my Mothers bungalow on another auction site. Up to now the buyer and I have exchanged contracts but completion has not taken place yet. The buyer decided to take the law into his own hands and change the locks on my mothers property, he also put the property that he doesn't own yet on Savills auction site, by chance I come across my Mothers property on Rightmove with photographs outside and inside the property, I contacted Savills to tell them the property does not belong to the person who had asked them to list the property on their site. I spoke to one of the reps who's name was Jay, he apologised and said he would have the listing removed, which he did. I then spoke to Ralph Mendes da Costa, I informed him that the photographs taken inside the house and round the back of the house were taken illegally because the person who listed it does not own the property yet. I asked Ralph to tell me what details were supplied to Savills regarding the ownership of the property and the perspective sellers legal right to sell it. He said once contracts are exchanged he has the right to sell it. I am not disputing this because I am unsure of the legalities of it. Ralph asked for my email address so he could send me a response, so far I have not heard anything. I am going to seek legal guidance on this because Savills photographers have entered my Mothers property illegally and taken photographs of her personal living space without permission because she is still the legal owner of the property. Friday the 16th Feb 2024 my son phoned Savills and asked about the property and the response he got was yes its still for sale, how can this be explained, from a big company like Savills this should not be happening. In my opinion this is no better than breaking and entering and trespass at the least, I will leave that up to a legal representative.
Steve Β· 17 February 2024
Agent replied Β· 22 October 2024
Hi Steve, thank you for making us aware of this, we are sorry to hear of your experience and we would like to find out more. Could you email socialmedia@savills.com with any additional detail so we can investigate this please?
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5/5
GoogleWe cannot thank Adam Dryden-Peck and Beth Corbet enough with all their help buying our home in Wandsworth. They were both so positive and professional and responsive to all of our needs. They both went out of their way to accommodate timings re viewings and to expedite a very fast exchange and completion process and were full of advice and wisdom. I cannot recommend them enough and if you were thinking of selling your home or purchasing a home they demonstrated at each turn why Savills is the best there is.
Antonia Β· 29 January 2024
Agent replied Β· 25 October 2024
Dear Antonia,
Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.
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5/5
GoogleWe had an excellent experience with Savills - in particular Beth Corbet who worked with us for over a year to find our dream home and was able to sell our house in parallel. The process was seamless and Beth went over and above to make sure all parties were happy with absolutely everything. Not only is Beth a true professional, she is also an absolute pleasure to be around and very attentive to her clients needs.
Alexandra Β· 29 March 2024
Agent replied Β· 25 October 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.