Trusted Agent profile · Wandsworth

Savills Wandsworth reviews

4.2

★★★★★ Great

2,007 reviews across 2 platforms

12 Huguenot Place, London, SW18 2EW, Wandsworth, SW18 2EW

Savills's office in Wandsworth, at 12 Huguenot Place, is rated 4.2 out of 5 across 2,007 reviews on two platforms, including 189 Google reviews rated 5.0.

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5.0 / 5

189

Reviews on Google

This office

Trustpilot logo

1,818

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

Best lettings agent experience

Yesterday, myself and my housemate had been doing a long day of unsuccessful viewings. After feeling very defeated, I got a call from Savills where I spoke with Nikita. It was almost 6pm and she offered to let us view a property around the corner to where we currently were. We loved the house so much and put in an offer straight away!!If it wasn't for Nikita being so lovely and accommodating we wouldn't have had the chance to see this property and get an offer in, in the nick of time.Thank you so much Nikita!!

Sarah · 13 October 2022

Agent replied · 22 October 2024

We are very happy to have helped you, thank you for the lovely review and wish you all the best in your new home!Regards,Nikita

1/5

Trustpilot

Savills agents harassing buyers ignoring questions asked

I dealt with Mandy White at Savills Nightingale Lane. House sellers. Be aware! Aggressive estate agents habitually harassing potential buyers without any intention to facilitate communications or unblock buyers' questions DISGUST buyers and DRIVE THEM AWAY.It's common sense estate agents only care about their own commission but Mandy White really takes it to a whole new level:1. Aggressive HARASSING WITHOUT PROVIDING INFO: I had almost 3 weeks of crazy emails/calling every single day yet NOT responding to my questions about the property & missing important documentation. She was chasing me to pay for survey while key information was missing and she was the one who should chase the sellers. Turns out she did not care about my questions till I made it clear this blocks the situation then she started doing her job. 2. Nonsensically SABOTAGING AN AGREED SALE that almost came to the end: My searches were done and I paid for my own survey scheduled in 3 weeks. She tried to force me to use her survey providers saying if I stick with my survey provider they will put the flat back on market. So they did.Putting the property back on market AFTER I paid for searches & survey?? This is nonsensical. No new buyer will proceed quicker than my process in its final stage.Frankly she has been such a nightmare that not having to deal with her anymore started to sound pretty good to me. Living in that property may remind me of just how much harassing I had to go through to find my home!My first flat viewing was in 2014 and just when I finally thought I found the right place with search results coming out fine, Mandy White is making it unnecessarily difficult just because I want to use my survey provider recommended by my trusted friends. I not only wonder what kind of estate agents she is but also what kind of human being she is.Sellers, you want smart estate agents who know how to facilitate communications and unblock situations. AVOID the harassing/sabotaging type like Mandy White.

Elsie · 9 October 2022

Agent replied · 22 October 2024

We are sorry to hear of your experience, and would like to investigate further. Please email your details and any other information you can provide to socialmedia@savills.com.

5/5

Trustpilot

Thanks to Ruaraidh and Sandra. Angus Office

Huge thanks to Ruaraidh and Sandra in the Angus office. We had made the mistake of first trying a generic estate agency firm in order to potentially save some money in selling out property which simply resulted in two months of frustration and angst. Changing to Savills was transformational. At the first meeting it was clear that the knowledge and experience about how best to market our property and how be best to approach the sale was on a different level. The result was a feeling of confidence that we were in professional hands. The bonus of an early sale was obviously welcome.

Jim · 7 October 2022

Agent replied · 22 October 2024

Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best and really appreciate your kind words.Regards, Savills Angus team

5/5

Trustpilot

TESSA THE SUPER STAR

Savills were an amazing agent to deal with, especially our super star agent Tessa. From first dealing with Tessa it was easy. We had a long, and difficult sale but Tessa was patient, persistent and more than anything positive. She was incredible at communicating on all aspects (she set up an WhatsApp group which was perfect) she offered guidance and advice when needed. Out of all agents we have ever dealt with she was the most humble, friendliest and also relatable (where similar ages so maybe that’s why). She also came to see us on the day of completion, ensured everything was as it should be. She was FANTASTIC, I couldn’t recommend her highly enough.

Sarah · 7 October 2022

Agent replied · 22 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you all the best for the future.Regards,Tessa

5/5

Trustpilot

Ritesh Gopaul is the best

Ritesh Gopaul is the best person I've worked with in property management. He is always super responsive, eager to help and actually solves my problems. I trust that he's always doing all that he can to assist me and I appreciate his patience and friendliness. Thanks Ritesh!

Ilayda · 12 November 2024

Agent replied · 26 December 2024

Feedback is an invaluable reminder of the things that are important to our clients, Ilayda. So thank you for taking the time to review our performance. I am delighted your experience of Savills is such a positive one.

5/5

Google

Matt has been an absolute professional to work with and I can’t thank him enough for all of his efforts in helping me buy my first home. His knowledge on the property has been second to none and his patience and responsiveness has made the process a lot easier and stress free. I would highly recommend Matt to anyone looking to buy a property - thank you!

Craig · 26 October 2023

Agent replied · 25 October 2024

Dear Craig, Thanks for taking the time to provide a review for the Wandsworth office, it really is appreciated. It's great to hear the team are doing such a great job.

5/5

Trustpilot

Great experience with Savills Stamford

We had a very successful and enjoyable experience working with Victoria, Charlotte and the whole Savills Stamford team in the sale of our home. They did an excellent job from the start with pricing, marketing, coordinating viewings and, very soon after, managing the bidding process. Once we had accepted an offer, Victoria and the team worked very hard to manage the process to exchange and completion, diligently following up with the buyer's agent and solicitor to ensure that the chain was moving and working closely and cooperatively with our solicitor when needed. Everyone at Savills was friendly & professional. We highly recommend Victoria and Savills Stamford to anyone looking to sell their property.

Erik · 18 September 2022

Agent replied · 22 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met/exceeded your expectations, and it was a pleasure to work with you.Regards,Victoria, Charlotte & Savills Stamford

5/5

Trustpilot

Sale of flat

I recently exchanged on the sale of my flat with the assistance of savills mayfair with the help of Claire Reynolds who is head of that office and Kitty Halley also from that office. Kitty was my point person and Claire was always there to assist me as well should I need some re assurance. Having this "team" with me was very calming and efficient - and I can say that the team were faultless and I have been working in the property world for many years as an advisor to clients so that is saying something. As my day to day contact I found Kitty to be :Efficient Compassionate Always available and if not able to answer would always call me back Honest and she had the ability to tell me as things were rather than say what I may have wanted to hear Extremely hard working In short I'm not sure I could ask for more from the whole agency experience - Kitty was a tremendous person to have on my side and I would not hesitate to recommend her to anyone. Perfect service !

RR · 15 August 2022

Agent replied · 22 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.Regards,Kitty and Claire

5/5

Google

Recently worked with Benedict on a purchase at The Ram Quarter. Excellent focus, advice and pace with the transaction. Highly recommend Benedict and the Savills team!

Ian · 19 July 2025

Agent replied · 16 April 2026

Dear Ian, Thank you so much for your kind words. We wish you all the best in your new home.

5/5

Trustpilot

Sam Ing - Performance Review

Sam Ing was a very good rep, did an amazing job following up with the landlord, and catered to all my needs and requests. I answered the majority of my calls on the spot and all my questions.I would definitely recommend him for future businesses 100%.

Ruy · 5 November 2024

Agent replied · 26 December 2024

Thank you so much for your review, Ruy. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Savills - House Sale - Great team, amazing service

Savills, especially Becky and Natasha, but supported by the whole team, have done a great job selling my house. With a few bumps along the way and delays in the chain, Becky has always been proactive, supportive and pragmatic to keep things moving forward. Has provided in depth and robust information to support decisions needed, and has made - what can sometimes be a stressful process - as easy as possible. Earned every penny and well worth it! Thank you Savills !!(Tunbridge Wells)

Sam · 3 August 2022

Agent replied · 22 October 2024

Thank you so much, Sam. You've been wonderful to deal with and we're so happy you're happy.Regards,Becky, Natasha and the TW team

5/5

Trustpilot

V professional service

Mary from Savills was incredibly helpful and responsive throughout the process and we couldn't recommend her and the Savills team more highly.

Nick · 14 September 2026

Agent replied · 10 October 2026

Thank you so much for your review, Nick. It's much appreciated. If you need anything further please don't hesitate to contact us.

5/5

Google

The process of purchasing the property was daunting for us as a first time buyers. We had an amazing service from Matt from Savills agency. He is extremely professional and nothing was too much trouble.Matt was always happy to help with questions,diligently working with both- the Seller and us to resolve queries and drive our purchase to completion.We can highly recommend Matt from Savills agency.

Andriy · 26 October 2023

Agent replied · 25 October 2024

Dear Andriy, Thank you for your kind words and for taking the time to post a review.

5/5

Trustpilot

We are extremely lucky to have worked…

We are extremely lucky to have worked with Ms. Sue Trybus as our estate agent. She is very professional and hardworking- we appreciate it greatly. She even sometimes emailed us very early in the morning and late at night to help us. She put a lot attention to detail and communicates with vendors effectively- she has also given us very helpful advice.Overall, we are very happy due to the service which Ms. Sue Trybus has provided for us. Ms. Sue Trybus is my highest recommendation.

Dr.Shokri · 14 June 2022

Agent replied · 22 October 2024

Thank you very much for such a kind review, it was a pleasure to work with you and wish you all the best for the future.Regards,Sue

5/5

Trustpilot

Thank you

Fiona has proven to be a capable, experienced and efficient manager. Whenever we have needed advice or assistance, Fiona has always responded even beyond the working hours. I highly recommend Savills and publicly thank Fiona Withers for her tireless motivation to work and to the client.

Gianluca · 18 October 2024

Agent replied · 22 October 2024

Feedback is an invaluable reminder of the things that are important to our clients, Gianluca, so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Sophie Barton from the Savills…

Sophie Barton from the Savills Wandsworth office, is hands down the best estate agent I have been fortunate enough to come across and work with, whilst I recently purchased a property in the area. I found her customer service skills to be outstanding and highly professional, where she handled every single question I had rapidly, with the upmost patience, knowledge and smile! I highly recommend Sophie to anyone looking to buy in the market at present, she really is one in a million and very trustworthy. I very much appreciate all the help from her and of course the lovely team at Savills, they really are a fabulous team, thank you

Mariah · 19 May 2022

Agent replied · 22 October 2024

Thank you for such a lovely review, it was an absolute pleasure to work with you and wish you all the best!Regards,Sohpie

5/5

Trustpilot

Tom Willing is fantastic

Tom Willing has been fantastic, and I'm delighted he was the agent for a flat I bought in May 2022. I was focused on one property, but Tom made sure I compared the market by looking at other options, and this was appreciated. The 'making an offer' process wasn't stressful, and I felt very comfortable based on Tom's professionalism. Tom's replies to emails have always been thoughtful, complete and progress the purchase. I was a complicated buyer, an overseas resident wanting to purchase a flat for personal use (not BTL). Not a typical transaction. Tom suggested both a specialist mortgage broker and a local solicitor, and both have delighted to no end. The broker locked in a 5-year deal at a ridiculously low rate whilst managing the approval process patiently. The solicitor's attention to detail and thoroughness made me wonder about the recovery they make, given they charge such a modest fee. I have worked with others in these fields before - none are like those Tom suggested. The deal would have fallen over had Tom not suggested both of these people (after my efforts objectively lacked grunt). Tom's invaluable experience and focus on successful outcomes is something you don't find often. The experience with Tom and Savills, in general, has been excellent, and I now understand why the company has the reputation it does.

Chris · 13 May 2022

Agent replied · 22 October 2024

Thanks Chris, really appreciate this. It was my absolute pleasure.Regards,Tom

5/5

Trustpilot

During Rental Period

My review is based explicitly on my interaction with the Savills team during the rental period. We have worked with Ritesh over the last year, and he has been phenomenal. Very responsive and also a great mediator between us and the landlord. There were some issues with our flat that the sales team did not take care of before our rental started; however, Ritesh was on top of it once we moved in.

Kartik · 18 December 2024

5/5

Trustpilot

Sale of Flat in Battersea

We worked with Tessa on the sale of our flat and she was great. Her and the team made it very quick and easy to get the property on the market and were very diligent in communicating with us throughout the process. They got us a good offer incredibly quickly. Tessa really came into her own during the conveyancing process where she was always available and did a fantastic job of shepherding the sale process along. We would definitely recommend Tessa and the Savills team.

Jamie · 29 April 2022

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future!Regards,Tessa

5/5

Trustpilot

Could Not Be Happier!

I just wanted to say that by far Paige Ford MARLA is the best! She was so thorough and genuinely such a lovely person! I was nervous about the whole process and put my mind at ease instantly as she expressed so much knowledge about the area and made every step of the way flow just right! She was very inclusive and with detail was able to answer all of my questions at every point! I highly recommend her and all the staff here. Ali was also very helpful! They really put your mind at ease. Know that you are in good hands with trustworthy efficient staff.

Berenice · 22 April 2022

Agent replied · 22 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us

5/5

Trustpilot

We would like to express our joy…

We would like to express our joy fullness to thank Mahesh Lakhiani for the extended support towards finalizing the deal. The deal went very smooth and successful. He was extremely generous and very professional. He explained us everything in advance so that there are no delays or issues before move in. We acknowledge that he is very dedicated and loyal to his work and organization. We wish him all the best to do better in life .KUDOS :) Thank you Mahesh for all your help and support. Regards, Kuunal Kakaaiya and Nielam Thackur.

Kuunal · 15 April 2022

Agent replied · 22 October 2024

Thank you for your lovely review. I am so pleased to have been able to help you find a new home and I wish you all the best.Regards,Mahesh

5/5

Trustpilot

Staff members are always helpful

Savills' Wandsworth office has managed my flat rental for 6 years and it's largely been smooth and hassle-free. Everyone with whom I've dealt at the Wandsworth office has been friendly and helpful. The five star rating is for each of them, individually, with Maria J being especially helpful in recent months. (Overall, my experience has been nearer to 4 stars because of changes in staff that challenge continuity of service).

Paul · 15 May 2026

5/5

Trustpilot

Responsive clear savvy

Have been dealing with Oliver Hudson and his team for a while. While the team as a whole has been great, Ollie in particular needs to be singled out for exception responsiveness and clarity of responses.

Ashar · 22 January 2026

5/5

Trustpilot

Exceptional service throughout the sale

From our first meeting with Savills team (Andrew, Sofia and Anna) the service has been exceptional. Andrew and Sofia demonstrated an in-depth udertsanding of the market and outlined a sales and marketing approach. Sofia managed the whole selling process and after one weekend of viewings we had over 20 prospective buyers. Within a week multiple offers were received and the sealed bid process concluded. We were very happy with the price achieved (20% over the asking price).The sales process was managed by Anna, who followed through with every detail. Anna was always available, kept us informed and chased up buyers, solicitors and other agents to ensure exchange. Anna went the extra mile to ensure obstacles were removed to ensure we got to exchange.

Sue · 8 April 2022

Agent replied · 22 October 2024

We are very grateful for your kind words. Selling a home can be a very stressful time, and we are delighted to have been able to assist. Please feel free to reach out with further queries!Regards,Anna, Andrew and Sofia

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