Trusted Agent profile · Wandsworth

Savills Wandsworth reviews

4.2

★★★★★ Great

2,007 reviews across 2 platforms

12 Huguenot Place, London, SW18 2EW, Wandsworth, SW18 2EW

Savills's office in Wandsworth, at 12 Huguenot Place, is rated 4.2 out of 5 across 2,007 reviews on two platforms, including 189 Google reviews rated 5.0.

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5.0 / 5

189

Reviews on Google

This office

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1,818

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Google

We sold our flat with Savills in August, and the Wandsworth office were fantastic (particularly Sophie Barton, Matthew Jacques and Beth Corbet). They clearly know the local market very well, and introduced very good buyers to our property and managed to surpass our expectations on the sale price (beating asking price). The team are a pleasure to deal with, very accommodating with timings for viewings and keeping us in the loop, and really helpful throughout. We sold our previous property with Beth and the Wandsworth office too, with the same high standard of service, and would work with them again in future.PositiveResponsiveness, Quality, Professionalism

Angus · 26 October 2021

Agent replied · 25 October 2024

Dear Angus, Thanks for taking the time to provide a review for the Wandsworth office, it really is appreciated. It's great to hear the team are doing such a great job.

5/5

Google

I would thoroughly recommend Savills in Wandsworth, and in particular Beth. We are first time buyers and Beth was incredibly kind, informative and responsive throughout the process. She would regularly check-in with us just to let us know how things were moving and we were always kept updated at every stage, equally if when we reached out to Beth for information she would always reply promptly. Even when our purchase could not go through (for reasons completely out of the hands of Savills), Beth was really respectful of our decision, and incredibly empathetic and helpful. She always made us feel like she genuinely cared about us and not just about selling a property.PositiveResponsiveness, Professionalism

Shannon · 26 October 2021

Agent replied · 25 October 2024

Dear Shannon, Thanks for taking the time to provide a review for the Wandsworth office, it really is appreciated. It's great to hear the team are doing such a great job

5/5

Trustpilot

Great experience

We had a great experience working with Oliver Hudson throughout our tenancy. He was always responsive, professional, and genuinely helpful whenever we needed support. We really appreciated how smoothly everything was handled from start to finish.

Martina · 6 May 2026

Agent replied · 27 May 2026

Thank you so much for your review, Martina. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Google

My overall experience with Savills was fantastic. As a first time buyer they talked me through each stage very clearly and competently, always giving me the confidence they had my best interests at heart. My agent; Harry Fisher was incredibly professional and I would not hesitate to recommend him for anyone looking to buy a property in the Wandsworth area.

Jack · 26 October 2023

Agent replied · 25 October 2024

Dear Jack, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

5 star service at Savills Telford

the team is professional and helpful. the process was made easy and they followed up every appointment immediately giving feedback at every turn. I would highly recommend going the extra mile to appoint them as your agent to sell your property, they are a stand-out service compared to others locally. well done to all of the team, especially Rosie, who is a committed, confident and professional member of the team. the whole experience was easy and stress free, thank you

Victoria · 30 September 2021

Agent replied · 22 October 2024

Hi Victoria, it was a pleasure working with you and selling your wonderful home. We are so pleased we concluded a successful sale and wish you all the best. Regards,Rosie

5/5

Trustpilot

The service provided by Savills Mayfair…

The service provided by Savills Mayfair was exceptional. They were professional, thorough, always attending to queries whilst also friendly and courteous. This, particularly in the context of the challenges presented by the Covid-lockdowns and involving pricing reduction discussions which were all carried out in a respectful manner. Efficient all round.Claire Reynolds, in particular, has exceptional work ethic and professional integrity. She was knowledgable, sensitive and pitched the right tone.Ellen Auletta, her PA, was always helpful, efficient and pleasant, focussed in great detail to take on board and resolve floor plan discrepancies.All in all, Savills performed above expectations from the start to the final completion.

K · 29 September 2021

Agent replied · 22 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Claire and the Mayfair team

5/5

Trustpilot

Paige was AMAZING!!

Paige was amazing! She was friendly, patient, kind, flexible, very helpful and understood quickly what we were looking for. There was a specific requirement I had about the flat we wanted and she was so thoughtful about it. Not at any point did I feel pressured to settle for something that I wasn’t sure about. I can’t recommend her enough. She is going to be my go to person- if and when we move ! We love the place! Thank you Paige!!!!

Customer · 24 September 2021

Agent replied · 22 October 2024

Thank you for such a lovely review! It was my pleasure, and hope you are happy in your new home.Regards,Paige

5/5

Google

Our sincerest thanks to Savills and in particular Hysen Berisha, our lettings negotiator! We had a great experience throughout, and an unparalleled level of support. Hysen kept us informed every step of the way and resolved arising issues in a swift and conclusive manner. We are truly amazed by how easy it was to rent our dream home!

Beatriz · 30 November 2023

Agent replied · 25 October 2024

Dear Beatriz, Thank you for leaving such positive feedback. It has been our pleasure helping you, and we remain at your disposal, at any time. Wishing you the best in your new home All the best

5/5

Trustpilot

Global Relocation Assistance

The Savills team have been like a family to us after a major global relocation during clvid restrictions. I was able to find a wonderful place to live from Hong Kong and manage the whole move in advance seamlessly. Rebbeca Leigh and her team have looked after all our needs, helped welcome us to the area. Thank you for your professionalism, clear communication and help finding solutions in what has been a very unpredictable period of time.

Joe · 22 February 2022

Agent replied · 22 October 2024

Thank you for taking the time to provide feedback. I am glad to have been able to help because I know that a major move can be very stressful. If there is anything you need, please feel free to get in touch.Regards,Rebecca

4/5

Trustpilot

Great service from our property manager

Our property manager, Shan, helped us when we had concerns with our flat and kept us in the loop throughout when she was arranging solutions with our landlord. Thank you for your great help and brilliant service !

Katie · 15 April 2026

Agent replied · 27 May 2026

Thank you for your kind words and for taking the time to post a review, Katie. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Google

Fiona and team have been exemplary. I cannot recommend them enough. As a landlord they gave me great peace of mind and were always efficient and helpful.

Jane · 16 April 2025

Agent replied · 11 November 2024

Thanks for taking the time to provide a review for the office, it really is appreciated. It's great to hear the team are doing such a great job.

5/5

Google

Savills worked hard for us, and we got the results in the end. I particularly recommend Beth , but all the team have been great, thank you

Elly · 16 April 2025

Agent replied · 11 November 2024

Thank you for taking the time to leave a review for the office. On behalf of all the team, we thank you and remain at your disposal should you require anything further in the future.

5/5

Trustpilot

Job Well Done

I’ve just sold my flat in the Riverside Quarter , Wandsworth through Savills’s Chris Ashman-Adams. While Savills commission charge is a tad superior to that charged by the competition , you get what you pay for. Chris kept me wellInformed through the many trials and tribulations of selling a property that is the hallmark of the current English system of conveyancing . He was proactive when required and liaised well between the various moving parts as well as keeping me up-to date as things progressed positively and occasionally less so . All in all a job very well done .

Paul · 1 July 2021

Agent replied · 22 October 2024

Thanks Paul, really appreciate the review - and very happy we made things a bit easier for you!Regards,Chris

5/5

Trustpilot

Working with Claire Reynolds

I have just completed the purchase of a property in Connaught Village and had the pleasure of working with Claire Reynolds, a Director of Savills. Claire played a critical role in ensuring that the transaction progressed smoothly, liaising between my Clients and the Seller to discuss and agree various (non-legal) points. As well as always being available and willing to assist, Claire was proactive in a way that some agents are not. Any seller would be fortunate to have Claire representing them and, as a solicitor, I look forward to working with Claire again whenever the opportunity arises.

Leah · 29 June 2021

Agent replied · 22 October 2024

Thank you for such a kind review, Leah. I really enjoyed working with you and wish you all the best for the future.Regards,Leah

1/5

Trustpilot

My review for this business is apparently elsewhere

For some reason the atrocious review I left of savills.co.uk has got detached and attached to Savills PLC which is stated never to have been claimed. You can read it in the reviews for Savills PLC or go via my profile.Incidentally you will see the email address Savills give here ends @savills.com so they are the same business. I did comment that they have no communication skills but luckily they are no longer managing the building I live in.This is my original review:Savills 'manage' the building I live in. Very patchily indeed.The worst things are their communication and attitude to customers. They routinely ignore emails. They even ignore complaints. When I asked for the complaints policy the building manager told me to address complaints to him so I replied that I wanted to complain about him because he had ignored five emails including one headed complaint.If you get a parcel delivered sometimes they tell you, sometimes they don't. Frequently they just send you a warning that they will return it because you haven't collected it. Some of the concierge staff literally have no idea of what they are doing - I was told they were agency staff which is not a reason, they still need to give them an induction.There are damp patches on the walls. The carpets are filthy.There is a deficit this year of 500,000 sterling on the service charge and I am not seeing what it's been spent on.I am eight weeks into my second complaint to head office. The first they ignored half of it. This one they've ignored completely.In all seriousness avoid this company, I can't decide whether they don't give a damn or are genuinely incompetent.Update 21.6.21It is hilarious that Savills asked me to contact them. If they had any clue they would know that I already have, they investigated my complaint atrociously, and ultimately the redress scheme forced them to apologise to me.Avoid them.

John · 23 June 2021

Agent replied · 22 October 2024

We are sorry to hear this, if you like could you email us further details and the office/contact you were dealing with we can investigate this. Email: socialmedia@savills.com

5/5

Trustpilot

Charlie Rogers offers excellent service

Charlie Rogers is very helpful and always responds fast to attend to customers' needs. He helps to secure my tenant's tenancy and help solving tenant's problem at the same time, facilitating my choice of bed frame for the tenants as well as offering options for me to choose. He also helps to liaise with relevant government tax departments to solve my tax problem. All in all, I find Charlie a reliable staff offering excellent customer service. Well done, Charlie!

Angel · 25 August 2021

Agent replied · 22 October 2024

Thank you for the lovely comments and please be aware I am always happy to help!Regards,Charlie

5/5

Trustpilot

Adel Viragh-Zsupan

Hello. This is to say that for three years now Adel Viragh-Zsupan has been our coordinator for the rental of The Mount in Whitchurch and both my husband and I have been extremely pleased with her work. Adel has always been on top of everything, being extremely good at reacting quickly in urgent situations. She is a good listener, always trying to do as much as possible to satisfy us and at the same time being very understanding of the tenants’ points of view. Her help has been invaluable to us these past years. Thank you!

Marie · 18 May 2021

Agent replied · 22 October 2024

Dear Mrs White, Many thanks for taking the time submitting a 5* review for me. I’m pleased to see that you are happy with the service I have been providing. It’s been an absolute pleasure working with you, both you and your husband are highly respected clients of ours and we are always pleased to do business with you. All the very best, Adel

5/5

Google

I worked with Matt and Sophie on the purchase of my first home and we managed to work together to push from both side of the transaction to get it sorted in a super quick time. The whole process was clearly communicated and both were always responsive and helpful with all requests. I would highly reccomend for anyone looking to buy or sell their property in the Wandsworth area.PositiveQuality, Professionalism

Paul · 26 October 2022

Agent replied · 25 October 2024

Dear Paul, Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

1/5

Trustpilot

Very Bad Service

Very Bad Service, We rented one of their shop in Plymouth. We rented for 5 years and rent paid quarterly. Lease finish date was 10 December but rent was paid for extra days due to quarterly date system but once lease finish and we empty shop, they refused to pay extra money which was paid. Below is email which she told me before so i can make rent complete and later they will refund but now NO refund and they refused .Good Morning, Your lease is set to terminate on 10th December 2020 Please can you make payment for September quarter invoice, once your lease has expired credits will be raised and the balance will be refunded. Kind RegardsBrad Its really bad thing for such big company

Vakul · 14 May 2021

Agent replied · 22 October 2024

We are very sorry to hear about your experience. You review has been passed onto the correct department for investigation.

1/5

Trustpilot

Disgraceful company

Disgraceful company, in particular Jeremy Lamb and Steven Morrish who dispite both myself and my daughter leaving them telephone messages and emails last week regarding a property we are interested in that failed to sell at the January auction, clearly you couldn't care less and failed to contact us to arrange a viewing.

Harleydavidson · 12 February 2024

Agent replied · 22 October 2024

Thank you for taking the time to share your feedback with us. We genuinely appreciate all input, whether positive or negative, as it helps us improve our services.We're truly sorry to hear about your experience. Please know that this is not the level of service we strive to provide. Your concerns have been taken seriously, and we would like to know more - please email further detail to socialmedia@savills.com so we can investigate.Update: we hope that we have provided a resolution after contacting you.

5/5

Trustpilot

Excellent Service

We have recently exchanged contracts on a property we are purchasing through Savills in Truro. We dealt with Chris Clifford and Helen Boss who were professional, polite and extremely helpful. Although we were not their clients they were in regular contact with us and kept us up to date throughout the process. In fact we had more contact and help from Savills than our own estate agents who we were paying. We highly recommend Savills and we will certainly be using them ourselves in the future. Thank you Chris and Helen you have been fantastic.

Ann · 29 April 2021

Agent replied · 22 October 2024

Thank you for your review, it was our pleasure and wish you all the best for the future.Regards,Chris, Helen and the Truro team

5/5

Trustpilot

In these Covid times I was not…

In these Covid times I was not expecting the sale of our property to be an easy experience, especially from 1000 miles away. Adam Smith was not only very professional but went way beyond the call of duty. All our paperwork for the buyer and solicitor was in the flat and he painstakingly went through it all for me. He also organised a very competent firm to organise our goods before removals. And he achieved a good price for the flat. A good man to know!

Customer · 29 April 2021

Agent replied · 22 October 2024

Hi Fiona,Thank you so much for your feedback, I’m glad it all worked out in the end.Best,Adam

5/5

Trustpilot

Selling your home is not easy

Selling your home is not easy. No matter how organised and how relaxed we were at the onset, the process is stressful and fraught with unforeseens, but Tom Bedford was the most wonderful agent we could have hoped for. He worked hard to keep both parties on track from the initial offer through to completion. His calm, honest, charming and cheerful demeanour made entire process infinitely easier. We have recommended him to all our family and friends without hesitation.

Mrs · 7 July 2021

Agent replied · 22 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you. Regards,Tom

5/5

Trustpilot

Claire Reynolds

Claire Reynolds has been in the real estate business for 16 years and loves her job. You can tell - she is extremely good at it and I have never seen her without a big smile. I have been very impressed with her professionalism at every step of selling our family house. At the start of the process we got three different valuations and hers ended up being spot on. She and Savills' PR department worked very hard to present our property in the best possible way - I was very pleased with the listing particulars and our post received over 8,000 likes on Savills instagram account.Claire gave me feedback after every viewing, remained positive and Savills sent regular updates on progress. Claire had a targeted approach - the first viewer through our front door ultimately was our purchaser with her second viewer just as keen but, due to Covid, slightly behind in timing.So many prospective purchaser’s now have buying agents. Claire and her expertise weights the odds in your favour. She also worked to protect us from the inevitable static that can arise in the period between a successful offer and exchange as a result of the purchaser’s surveyor, architect, buyer’s agent and solicitor all trying to get the very best for their client. She is commercially minded and drives the deal forward with an iron fist in a velvet glove. Claire is very supportive and every interaction I have ever had with her ends by her saying “ Please let me know if there is anything else I can do to help”. Her recommendations of two conveyancing solicitors (ours had retired to Malta) and a removals firm were all excellent.It goes without saying I cannot recommend Claire highly enough - and will be doing so to all my friends.

Anne · 20 April 2021

Agent replied · 22 October 2024

Thank you for such a kind review, Anne. It was our absolute pleasure and I wish you all the best in the future!Regards,Claire

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