5/5
TrustpilotSilvia from Johns & Co
Silvia from Johns & Co. made the whole process run smoothly for me. I highly recommend! Friendly and professional team. Thank you so much for your assistance, you have been most helpful!🙏🏽
Trusted Agent profile · Wandsworth
JOHNS&CO Nine Elms reviews in Wandsworth
★★★★★
1,669 reviews across 2 platforms
1 New Mill Road, London, SW11 7AW, Wandsworth, SW11 7AW
Part of JOHNS&CO, see every office.
JOHNS&CO's office in Wandsworth, at 1 New Mill Road, is rated 4.7 out of 5 across 1,669 reviews on two platforms, including 255 Google reviews rated 4.2.
Reviews
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGood experience and efficient support
I have very good experience with the help of John&Co. Michael Fadiora assisted me a lot. He fully understood my needs and my preferences in a very short time. Then I can find what I really interested very soon. His help is super efficient. Thanks
Agent replied · 23 October 2024
Hi Luo,Thank you for sharing your positive experience with us! We're thrilled to hear that Michael provided excellent assistance and understood your needs quickly, resulting in a efficient and successful outcome. Your satisfaction is our priority, and we're delighted to have been able to assist you.
4/5
TrustpilotGreat agent with good market knowledge
Great agent, very quick and responsive. Knows the market!
Agent replied · 24 September 2025
Hi Cedric, Thank you for your feedback. We’re happy to hear you had a quick and responsive experience and that our team provided valuable market insight.
5/5
TrustpilotJohns and Co
Johns and Co. are really the "A Team" regarding letting and management of flats in London. They have excellent team members, who are always ready to assist any matter required by the Landlord and Tenant as well.
Agent replied · 23 October 2024
Hi Doron,Thank you for your fantastic review! Our team works hard to assist both landlords and tenants, and we're glad to hear our efforts are appreciated. Your feedback means a lot to us, and we look forward to continuing to provide excellent service!
5/5
GoogleWorked with Sam on finding me a property. Excellent customer service, allowing me to feel at home in no time! Smoothest experience I've had moving properties.PositiveProfessionalism
Agent replied · 22 October 2024
Hi Jeremiah, We always love hearing that, thanks for your lovely review! All the best, Johns&Co Team
5/5
TrustpilotI had a pleasure to have Naomi Madourie…
I had a pleasure to have Naomi Madourie as my property manager. She has shown her professionalism and dedication so any issues raised in the apartment and most importantly prompt actions to resolve any issues.
Agent replied · 23 December 2024
Hi Ilya,Thank you for your kind feedback! We’re thrilled to hear about your positive experience with Naomi. Her professionalism and dedication truly make a difference, and it’s wonderful to know she was able to address any issues promptly. Your satisfaction is very important to us, and we’ll be sure to share your appreciation with Naomi. Thank you for choosing Johns&Co!
5/5
TrustpilotEfficient & timely rent renewal
I would like to praise Katy Donachie (Johns & Co's Renewals Consultant) for pro-actively reminding me of the rental renewal, optimising the negotiation process and rapidly preparing an online contract. This was an ideal experience for me as a landlord. Thank you
Agent replied · 23 October 2024
Thank your for leaving this review. We are pleased to hear Katy proactively ensured you were aware of important information related to your property and provided you with a stellar service. We will be sure to pass your appreciation along to her.
5/5
TrustpilotGood service specially from Chay she…
Good service specially from Chay she made everything easy and smooth
5/5
TrustpilotGreat estate agents who assisted my…
Great estate agents who assisted my first purchase. Had the pleasure of Max being the agent on the sale. Really went above and beyond to accommodate everything. Very responsive to all my questions and helped push the sale through as quick as possible. Max even went out the way to pick me up from my office to view properties. Would highly recommend their services
5/5
TrustpilotAladdin Derdour
Aladdin Derdour He was assigned to my property about 2 months ago He was very helpful , professional and respond quickly to my queries .I really appreciate his work Keep the good work AladdinEntesar
Agent replied · 23 October 2024
Hi Entesar,Thank you for your feedback. We’re glad to hear that Priscilla was able to assist you promptly and efficiently. Our team is committed to providing responsive and helpful service, and we’re happy that you had a positive experience.
5/5
TrustpilotThis is just the culmination of the…
This is just the culmination of the efficient, lovely, courteous and most helpful service I have received, through the years, from Wau.I simply like to thank her and everyone to know a truthful experience of mine with Wau.When you need her she is always there for you.
Agent replied · 23 October 2024
Hi Leo,Thank you for your heartfelt message! We're thrilled to hear about the service you've received from Wai over the years. We'll be sure to pass on your gratitude to him. It's wonderful to know that Wai has consistently been there for you whenever you've needed assistance. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know.
5/5
TrustpilotRahan and Victoria have been fantastic…
Rahan and Victoria have been fantastic helping us find somewhere to rent, and have made the process of moving in pain-free. They have responded to all enquiries promptly and have been clear with communication.
Agent replied · 23 December 2024
Hi Luc,We’re delighted Rahan and Victoria made your renting experience so smooth and stress-free. Their prompt communication and dedication to clarity are essential to our service. Thank you for your recommendation!
5/5
TrustpilotProperty management
Recently faced with issues with a leak in the flat, our property manager, Naomi Madourie, has been exceptional at handling the problem. Her swift response and assistance in getting a contractor to fix the issue has been incredible.
Agent replied · 23 October 2024
Hi Raad,Thank you for leaving this kind review. We are pleased to hear Naomi has dealt with your property issues with haste and care, and that they have been resolved with her aid. We will be sure to pass your gratitude along to her.
5/5
TrustpilotThe help I received from Michael was…
The help I received from Michael was exceptional. He was quick to respond to my questions and help make the moving process easy.
5/5
GoogleRecently rented a flat through Johns and Co. My experience has been very pleasant. Annie Baker was very professional and patient with all minor questions.PositiveProfessionalism
Agent replied · 22 October 2024
Hello Muhan, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! JOHNS&CO Team
5/5
GoogleMatt from Johns&Co has been extremely professional, helpful, efficient and patient when helping me to rent out my apartment. It was a great pleasure and experience dealing with him and Johns&Co through out the whole process. I will not hesitate to recommend him and Johns&Co to other people like me! I was very satisfied by the service provide by him and I will certainly use them again for my property in the future!!!
Agent replied · 22 October 2024
Hi Leo, Thank you very much for the 5 stars and excellent review. We are glad you had such a positive experience. We will be sure to pass your kind words on to Matt and the rest of the team. All the best, Johns&Co
5/5
TrustpilotRachel Massey at Johns & Co
Rachel Massey made all the administration required for renting out my flat completely stress free. I couldn’t believe that she was still working on my job until 10pm at night to get every i dotted and every t crossed. A fantastic perfectionist.
5/5
TrustpilotGreat rental experience
This is the first time that this company has helped me rent out an apartment, and their rental process is very formal，Victoria Rayan and Matthew and their colleagues are very good. I like the company.
Agent replied · 23 October 2024
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team, and that they were able to make the process as professional and seamless as possible. We're so glad to have you as a satisfied client, and we look forward to working with you again in the future!
5/5
TrustpilotGreat Experience!! The company is really professional to…
The company is really professional to deal with and try their best to resolve any arising issues. Both Candice & Brook are doing a great job and we’re extremely satisfied with their performance.
Agent replied · 23 December 2024
Hi Eman,Thank you for your positive feedback on Candice and Brooke! We're so happy they could meet your expectations and ensure a professional and satisfying experience. We'll make sure to share your appreciation with them!
5/5
TrustpilotRahan and Victoria were great help with…
Rahan and Victoria were great help with starting my tenancy. They assisted lovely and promptly.
5/5
TrustpilotJOHNS&CO is a great partner for letting…
JOHNS&CO is a great partner for letting my property. Only 4days needed to find a reliable tenent with them.James and Victoria are very professional and friendly.I am happy to work with them.
Agent replied · 23 December 2024
Hi Minsup,Thank you for sharing your fantastic experience with Johns&Co! We are delighted to have found a reliable tenant for your property so quickly and to hear that James and Victoria’s professionalism and friendliness stood out. Helping landlords like yourself is what we strive to do, and we’re so pleased to have met your expectations. We look forward to continuing to work with you in the future!
1/5
GoogleAbsolutely awful estate agent to deal with. They kept us waiting up to 4 months for a repair while they were always very communicative and pushy when it was time to ask for a contract renewal, no empathy whatsoever when there were any issues and kept information hidden from the landlord. Little or no action when requested to investigate some issues. We left before the end of our tenancy due to the lack of care by John's and Co. Good try to STEAL our deposit, unfortunately for you, we won the dispute in full. Try investing in improving your customer service instead. I will certainly never ever rent or buy a property through John's and Co again.
Agent replied · 22 October 2024
Hi Marco, we're really sorry to hear about your experience and would like to investigate this further. Please can you email your contact details to info@johnsand.co? Thank you.
4/5
GoogleVery professional, Matthew Spencer and his team have been very helpful and made the tenancy process very smooth and efficient. Thank you again for finding us a good tenant!
Agent replied · 22 October 2024
Hi Rosabel, Thank you so much for the positive review and the kind words, we're glad the process was smooth and efficient. Kind regards, Johns&Co Team
5/5
TrustpilotGreat and friendly service
Had an issue with the washer/dryer and reached out to Johns&Co. The agent Bryony Bowyer got back to me to get it sorted. Thank you for that. The issue was resolved quite fast and very friendly service.
Agent replied · 23 October 2024
Hi Amy,Thank you for sharing your experience! We're glad to hear that Bryony was able to assist you promptly with your issue. Providing fast and friendly service is something we strive for, and we're pleased that we could resolve the problem quickly for you. If you need any further assistance, don't hesitate to reach out. Thanks again for your feedback and for choosing Johns&Co!
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