Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJ&C Property Management Review
I’ve had John’s & Co manage my flat in Nine Elms for quite some time now.. and have worked with a few Property Managers there. Lara Robson definitely stands out and has been absolutely great. Extremely helpful and always responsive. Highly recommend!
Omar · 27 September 2024
Agent replied · 23 October 2024
Hi Omar,Thank you for your continued trust in Johns&Co for managing your apartment. We’re glad to hear that Lara has been especially helpful and responsive. We’ll make sure she knows of your kind recommendation. We look forward to continuing to support you!
★★★★★ 5/5
TrustpilotWe have been renting our property with Johns & Co for almost 8 years now.
The team of Matthew, Victoria, Toyin, Cynthia and Charlie are a fantastic team. There are often challenges for a landlord when renting out a property, but this team always pushes to get the best and prompt resolution for both the landlord and the tenant.
Jonathan · 24 August 2024
Agent replied · 23 October 2024
Hi Jonathan,Thank you for taking the time to leave this kind review. We are pleased to hear Matt, Victoria, Toyin, Cynthia and Charlie proved to be the dream team! Protecting the interests of our clients is always our first priority, and it's fantastic our team were able to ensure both your requirements were met. Once again, thank you for this review and we hope to have the opportunity to assist you again in the future.
★★★★★ 5/5
TrustpilotI have been most happy with Robert…
I have been most happy with Robert Pearson and his Royal Docks team Wai Yau and Claire who are thorough, responsive, helpful and considerate. Thought I came across an issue of my own oversight they went far and beyond to make sure of customer satisfaction. Very professional and most impressed.
XU · 8 May 2024
Agent replied · 23 October 2024
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our Royal Wharf team. Providing thorough, responsive, and considerate service is at the core of what we strive for, and it's wonderful to know that we were able to exceed your expectations, even when faced with challenges. Your satisfaction is our top priority, and we're grateful for the opportunity to assist you.
★★★★★ 5/5
TrustpilotGreat service
Having a great experience with Johns&Co so far, particularly Andrew has been super helpful and flexible. Very impressed with the service.
Rui · 9 December 2024
★★★★★ 5/5
GoogleAs a Landlord, I appreciate the responsiveness and efficiency of the property management team (particularly Melodie and Louis) in handling both my queries and requests by the tenants.PositiveResponsiveness, Professionalism
Pink · 13 January 2022
Agent replied · 12 January 2025
Hi there,
Thank you very much for the positive review. We will pass on your great feedback to Melodie, Louis and the rest of the team.
All the best,
JOHNS&CO Team.
★★★★★ 5/5
TrustpilotAmy is so sweet and attentive
Amy is so sweet and attentive. She helped me a lot during the whole process. She is very helpful and professional.
Rachel · 5 December 2024
★★★★★ 5/5
TrustpilotThankful for Bethel's excellent help
I have had a great experience working with Bethel. She is always quick to respond to any queries and consistently goes above and beyond to help with any issues related to the property. Her professionalism have made our experience much smoother and stress-free.
Oksana · 3 September 2024
Agent replied · 23 October 2024
Hi Oksana,Thank you for your thoughtful review! We're delighted to hear that you've had such a positive experience working with Bethel. We're proud to have him on our team and thrilled that his professionalism has made your experience smoother and stress-free. We'll be sure to pass along your kind words to Bethel. Thank you for your continued trust in our services!
★★★★★ 5/5
TrustpilotThe level of diligence and promptness…
The level of diligence and promptness in delivering service, information and resolving clients queries. Amber and Marwa were extremely helpful and responsive. Isabel is also a wonderful team leader!
Ibrahim · 1 August 2024
★★★★★ 5/5
TrustpilotProfessional Service from Johns & Co
We are really happy with the excellent service provided by your staff. Their professionalism and efficiency enabled me to let out the property in less than a week. We know we are in good hands and this experience is truly reassuring for property owners like us who live away from London.
Stanley · 8 April 2024
Agent replied · 23 October 2024
Hi Stanley,We are pleased to hear our team have made you feel secure entrusting Johns&Co with the management of your property. We understand overseeing a property from overseas can be a daunting task, but we are here to support you every step of the way. Do not hesitate to get in touch for any further assistance.
★★★★★ 5/5
TrustpilotGreat property manager
Sardar Berzo has been extremely resourceful and prompt in solving all our issues. He has also been proactive in following up on any pending issues and coordinating with the landlord for a quick resolution.
Shivani · 27 April 2024
★★★★★ 5/5
GoogleAmazing service!
Very professional, thank you for helping us in such short time, the moving was very smooth and everything on time. Would definitely recommend this company. Special thanks to Sam Omre and Matthew Spencer for everything!
Fatima · 14 January 2020
Agent replied · 12 January 2025
Really pleased we were able to help you find a new home. Thanks for taking the time to provide us with feedback.
★★★★★ 4/5
TrustpilotYour experience depends on your property manager
For any property manager, it is essential to prioritise the client's concerns, be a good listener, be good at following up, and most importantly, be an efficient executor. In my experience so far, Aladdin Derdour embodies these attributes!
FT · 15 November 2024
Agent replied · 23 December 2024
Thank you for your thoughtful words about Aladdin. We're glad his dedication and professionalism stood out to you. If we can do anything further to assist you, please don't hesitate to reach out!
★★★★★ 5/5
TrustpilotI've recently had a change in tenant…
I've recently had a change in tenant and Priscilla Ogefere has gone above and beyond to help get my rental in shape for the new tenant whilst negotiating with the old tenant. She didn't have to but am grateful she took the initiative and delivered for me.
Vinay · 18 June 2024
Agent replied · 23 October 2024
Hi Vinay,We're thrilled to hear Priscilla went above and beyond to ensure your property your property was well maintained for your new tenants. Ensuring our clients receive a premium level standard service is our top priority, and it's fantastic to hear Priscilla delivered this. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
TrustpilotWai Yau of John & Co has been very…
Wai Yau of John & Co has been very helpful to us.
So · 24 June 2026
★★★★★ 5/5
GoogleThis is our first time to let property in UK and with the help of Johns & Co, especially Amy Bridge, Charlie Carter and Matt Spencer who provide professional advice and quick response and followup, the whole process was smooth and efficient.
Stanley · 23 October 2023
★★★★★ 5/5
TrustpilotJohns&Co supported us end to end. Elliott is amazing
Johns&Co supported us end to end starting from the property search, ensuring we find a property of our choice to supporting with all paperworks and even some logistical support for the final move. Amazing service. Special mention about Elliott who facilitated this end to end supporting us at every step
Consumer · 15 April 2024
Agent replied · 23 October 2024
Thank you for this fantastic feedback. It's amazing to hear that Elliott made you feel supported throughout all parts of your property journey, and helped facilitate a smooth move. We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotParam Virdee is very helpful
I am very happy for Param’s help on the delivery of the letter from the property developer and follow up. It helps to avoid any legal action if I didn’t receive the letter to make the necessary payment.Very appreciated.
Rio · 22 October 2024
Agent replied · 23 December 2024
Hi Rio,Param is glad to have been able to assist and ensure you are up to date with compliance! Thank you for the kind words, and please don’t hesitate to reach out if you need anything further.
★★★★★ 1/5
TrustpilotThis has to be the absolute worst…
This has to be the absolute worst estate agents I have ever dealt withThey put homes up for rent that are rotting and in disrepair Covering the cracks with paint Putting bad landlords on their books for profit with no care for the tenant !Avoid at all costs Miss Mica Paris
Michelle · 22 March 2024
Agent replied · 23 October 2024
Hi Michelle,Thank you for your feedback. We are very sorry to hear that we did not meet your expectations in this instance, as client satisfaction is extremely important to us. So we can immediately look into this matter further, please email customercare@johnsand.co.
★★★★★ 5/5
TrustpilotThey are a good agency
They are a good agency. My property manager Lara Robson is quick and efficient. So far happy with the service!
Anna · 4 December 2024
★★★★★ 5/5
TrustpilotLegal paperwork was made easy with…
Legal paperwork was made easy with Bethel’s help. Everything went smoothly and she followed up when some emails were missed.
Daryle · 2 December 2024
★★★★★ 5/5
TrustpilotAbsolutely fantastic customer service…
Absolutely fantastic customer service provided by Vanessa and Marwa! From being super prompt in their communication to answering all my queries and questions with so much patience and grace, they have made renting first time in London a seamless process for me and for that I’m so thankful to them!
SG · 8 April 2024
Agent replied · 23 October 2024
Thank you for taking the time to leave this great review. Marwa and Vanessa will be thrilled to hear they were able to support you in this experience, and we wish you all the best in your new home and your London journey!
★★★★★ 5/5
TrustpilotProfessional service and found me a…
Professional service and found me a great tenant. Shout out to Mystique and Sebastian for their big help in this!
Nikhil · 1 December 2024
★★★★★ 5/5
TrustpilotProfessional work
The team is very helpful and able to provide proper information to me.
Tommy · 12 June 2026
★★★★★ 5/5
TrustpilotI’ve had a wonderful experience with…
I’ve had a wonderful experience with Johns & Co and in particular with Alexandra, who has been helping me and my partner move into our new home. She was really helpful and responsive, making the whole process easy and enjoyable.
Victoria · 30 September 2024
Agent replied · 23 October 2024
Hi Victoria,Thank you for your kind words! We’re thrilled that Alex made your move-in experience easy and enjoyable. We always aim to provide helpful and responsive service, and it's great to hear that you and your partner had a positive experience. Welcome to your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
