Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGreat and friendly service
Had an issue with the washer/dryer and reached out to Johns&Co. The agent Bryony Bowyer got back to me to get it sorted. Thank you for that. The issue was resolved quite fast and very friendly service.
Amy · 3 September 2024
Agent replied · 23 October 2024
Hi Amy,Thank you for sharing your experience! We're glad to hear that Bryony was able to assist you promptly with your issue. Providing fast and friendly service is something we strive for, and we're pleased that we could resolve the problem quickly for you. If you need any further assistance, don't hesitate to reach out. Thanks again for your feedback and for choosing Johns&Co!
★★★★★ 5/5
TrustpilotRahan and Victoria
Rahan and Victoria helped me out so much! The process was very quick and easy and they helped explain everything to me so I can better understand the whole process and what needed to be done.
Aaaa · 17 September 2024
Agent replied · 23 October 2024
Thank you for your review. We’re delighted to hear that Rahan and Victoria made the process quick and easy for you, and took the time to explain everything clearly. We’re always here to help, and we look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotMany thanks to Olivia Wieteska who has…
Many thanks to Olivia Wieteska who has been extremely helpful in our move out process!
Abdullah · 2 December 2024
★★★★★ 5/5
TrustpilotI’m very happy with the start of…
I’m very happy with the start of working with the property manager Toyin Adeyele. Good communication and quick feedback! They are professional team ! I highly recommend renting out your property through agency Johns&Co !
Veronica · 1 October 2024
Agent replied · 23 October 2024
Hi Veronica,Thank you for your great feedback! We're delighted to hear you’ve had a positive start working with Toyin. Clear communication and quick responses are key, and we’re glad Toyin and the team have met your expectations. We appreciate your recommendation and look forward to continuing our work together!
★★★★★ 5/5
TrustpilotMy experience with Cynthia and Victoria…
My experience with Cynthia and Victoria is amazing. They both are helpful and careful. I’d like to express my sincere gratitude to both of them.
Jamie · 20 June 2024
★★★★★ 5/5
TrustpilotGreat service from Property Manager…
Great service from Property Manager Priscilla Ogefere Priscilla has been exceptionally professional and proactive in managing the process of the handover between tennants. Thank you!
M · 20 June 2024
★★★★★ 5/5
TrustpilotVery helpful and supportive
We just moved to London and Johns&Co were very helpful with finding our new apartment. They also explained to us many nuances of renting in England, making our move much more informed and convenient. Both sales and lettings teams have helped us so much!
Albert · 22 April 2024
Agent replied · 23 October 2024
Hi Albert,Welcome to London! We're thrilled to hear that our team was able to assist you in finding your new apartment and provided valuable insights. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to make your transition as smooth and convenient as possible!
★★★★★ 5/5
TrustpilotGreat experience!!
I want to thank my property manager Jose Pereira. He has been helpful and friendly throughout the process. His always clear regarding communication and always tries to find the fastest solution.
VD · 28 November 2024
Agent replied · 23 December 2024
Thank you for sharing your experience! We’re so pleased to hear that Jose has been helpful and clear in his communication. It’s great to know he’s been able to provide you with friendly and efficient service.
★★★★★ 5/5
TrustpilotDominic handheld the process from start…
Dominic handheld the process from start to finish in great detail, keeping me informed at every step. Very easy to work with and super helpful. The whole complicated process was much simpler and smoother. Thank you!
Amar · 11 September 2024
Agent replied · 23 October 2024
Hi Amar,Thank you so much for your wonderful feedback about Dominic! We know how stressful property transactions can be, so it’s great to hear that Dominic was there to guide you every step of the way and simplify what can sometimes be a complicated process. If you ever need any assistance in the future, we’d be more than happy to help!
★★★★★ 5/5
TrustpilotGood Service from Miss Nickless
Miss Brooke Nickless, being the property manager of my leased property in Roya Wharf, was self-initiated in offering ventilation system maintaining service for my flat. She is caring and thorough in the follow up of the service and is very willing to answer my questions related.
Edwin · 12 March 2024
Agent replied · 23 October 2024
Thank you for your positive feedback. Your satisfaction is important to us, and we appreciate your acknowledgment of Brooke's dedication to providing excellent service.
★★★★★ 5/5
TrustpilotSardar Berzo is great!
Sardar Berzo of Johns & Co is great. He's very proactive and responsible when helping me handle a delinquent tenant. The final result was better than expected due to Sardar's persistent effort.
Julie · 13 November 2024
Agent replied · 23 December 2024
Hi Julie,Thank you for highlighting Sardar’s efforts! We’re so glad he could handle the situation effectively and deliver exceptional results. Your satisfaction is our goal!
★★★★★ 5/5
TrustpilotThanks so much Odete for the help!
Thanks so much Odete for the help!We have issues with the lock and Odete has been helpful throughout the process :)Really appreciate it!
Felix · 22 July 2024
★★★★★ 5/5
TrustpilotThank you for outstanding customer…
Thank you for outstanding customer service for
Eva · 18 June 2026
★★★★★ 5/5
TrustpilotI had a great experience with Johns and…
I had a great experience with Johns and Co especially with Bethel this year, she I very professional and look after clients very well.I highly recommend this company.Many thanks again for your help Bethel.Angela D’Andrea
Angela · 26 September 2024
Agent replied · 23 October 2024
Hi Angela,Thank you for your kind feedback, Angela! We’re pleased that Bethel has consistently provided you with professional and attentive service. We’ll be sure to pass along your thanks, and we appreciate your recommendation!
★★★★★ 5/5
TrustpilotBrooke and Bethel
Brooke and Bethel, were very a helpful. Always available, and Brooke willing to go that extra mile to help me with the flat. Thank you for an excellent service yet again.
Zahida · 25 November 2024
Agent replied · 23 December 2024
Hi Zahida,Thank you for your kind feedback! We’re delighted Brooke and Bethel were able to assist you so effectively. Their dedication to going the extra mile is what we strive for. We appreciate your continued trust in our services and look forward to assisting you again in the future.
★★★★★ 5/5
TrustpilotBryony Bowyer - property manager
I would like to express my thanks to Bryony Bowyer for being very helpful and responsive when dealing with the issues regarding my property.
Karlo · 27 June 2024
★★★★★ 5/5
TrustpilotThank you for your help on handling the…
Thank you for your help on handling the new tenants request, Priscilla! Well done!Also thank Amy W for securing the new tenants in a very short time!
Dixon · 1 May 2024
★★★★★ 5/5
TrustpilotDestini-Rikki and Amy
I am a landlord of an apartment in Ambassador Building. I have very present experience with Destini-Rikki and Amy. I found them answering my question timely and providing very good advice.
Pierre · 20 November 2024
Agent replied · 23 December 2024
Hi Pierre,Thank you for your feedback about Destini-Rikki and Amy. We’re glad they provided timely answers and valuable insights for your property.
★★★★★ 5/5
TrustpilotOutstanding Service from Start to…
Outstanding Service from Start to Finish!
James · 23 September 2025
Agent replied · 24 September 2025
Hi James,
We’re so pleased Charlie helped make the process smooth and stress-free. We aim to provide all our clients with a professional and responsive service, and we’re glad this was received!
★★★★★ 5/5
TrustpilotI had a fantastic experience with…
I had a fantastic experience with Johns&Co. Candice and Saffron were super helpful and responsive, making the process smooth and easy.
KY · 16 August 2024
★★★★★ 5/5
TrustpilotThe initial interactions were not…
The initial interactions were not great, however, when Priscilla took over, it was much smoother and she helped resolve matters. If it were not for her, I probably would have given a 3 or 4 stars. She helped turn my experience around.
Imrana · 18 May 2024
Agent replied · 23 October 2024
We apologise if our service did not impress you originally. We are pleased to hear Priscilla was able to show you a true representation of the excellent service our team provide. So we can better understand what we can improve on, please contact us at customercare@johnsand.co.
★★★★★ 5/5
TrustpilotGood experience
Had a great experience with property letting through Saffron and Candace. They were professional, responsive, and made the entire process smooth. Their support and attention to detail truly stood out. Highly recommend their services!
Shiven · 3 October 2024
Agent replied · 23 October 2024
Hi Shiven,Thank you for your kind words! We're thrilled to hear that Saffron and Candace provided such a seamless experience for you. Ensuring smooth communication and attention to detail is our top priority, so it’s wonderful to know that we met your expectations. We appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotClaudiu Ciupita ARLA is very…
Claudiu Ciupita ARLA is very professional. Also he is very friendly. Even though I asked a lot of questions, he always answered kindly. Thanks to him, I was able to successfully sign a contract on a house. He is the best.
Hyekyung · 5 June 2024
Agent replied · 23 October 2024
We're thrilled to hear Claudiu made you feel comfortable to ask questions and that your property search was successful. We wish you all the best in your new home.
★★★★★ 5/5
TrustpilotWhat a wonderful experience I had with…
What a wonderful experience I had with Bailey at the Wapping office. I was a “walk in” and was treated as if I was a preferred returning client. We were able to book a showing/ viewing of a flat for the next day. The Wapping office has such a welcoming atmosphere! Great service and extremely knowledgeable. Thank you all for the experience.
Rebeca · 2 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
