Trusted Agent profile · Wandsworth
★★★★★
2,598 reviews across 2 platforms
11 Huguenot Place, London, SW18 2EN, Wandsworth, SW18 2EN
Part of Chestertons, see every office.
Chestertons's office in Wandsworth, at 11 Huguenot Place, is rated 4.6 out of 5 across 2,598 reviews on two platforms, including 399 Google reviews rated 4.9.
Tell us what you need and we'll put you in touch. Chestertons Wandsworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
5/5
Trustpilothighly recommended
I would highly recommend! I have found my apartment through Chestertons agency and was exactly what I was looking for. Stav was the associate that helped me to find this amazing apartment, and I cant thank him enough for his help. He was so efficient!
We are very pleased to hear this Katerina! Thank you for your review.
5/5
TrustpilotSmooth process and excellent experience…
Smooth process and excellent experience so far by Suzan Salih and team. Prompt communication and explanation of the process.
Dear Dimitrios,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
5/5
TrustpilotFantastic service and experience
Juliette has been brilliant to deal with - super responsive and helpful!
Hi Alisdair, thank you for the review. We are so glad Juliette was responsive and helpful. We appreciate the support.
5/5
GoogleExcellent service provided by Hugo Pires and his team. Always ready to answer queries and made letting our flat very easy.
Hi Mary, We're so pleased to hear about the excellent service that Hugo and the team have provided! Thank you for taking the time to leave this review.
1/5
TrustpilotAvoid
Pushy. Arrogant. Avoid.
We're sorry to hear about your experience, Elizabeth. Your feedback is important to us, and we strive to improve our service. We appreciate you taking the time to share your thoughts.
1/5
TrustpilotDont use Cheterons to find houses to rent
Another day, Another threat from the agency. I would strongly recommend not working with this agency at all. It is a sincere request from a tenant, it is just using the power dynamics brutally because they have the security deposit. I have the threats on email now so I do not if I can upload them for better reference for other people. The service is just pathetic.
Hi Pranav, we're sorry to see you have left this rating. After investigating this with the team, we can see that this was solved amicably with the tenant. If you wish to discuss anything further, we'll be more than happy to help.
5/5
TrustpilotGreat experience
Great experience, especially from James Smith who sorted out anything we had issues with quickly and always kept up is in the loop. Thank you James!
Dear Lorna,Thank you for your 5* review of the recent service you received from our James Pendleton Property Management Department and James in particular. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.
5/5
TrustpilotJuliette is always helpful and…
Juliette is always helpful and extremely kind.You can rely on her
Hi Katerina, thank you for sharing such kind words about Juliette. If you need any further help, please do let us know.
5/5
TrustpilotThank you Sam Heaps for your prompt and…
Thank you Sam Heaps for your prompt and friendly response re property maintenance - much appreciated.
Hi there, thank you for leaving a review for Sam, he'll be delighted to read this! Should you need any further help, feel free to get back in touch. Wishing you all the best!
5/5
TrustpilotJamie was excellent!
Jamie was excellent to work with! Although we didn’t find the property we were after through Chestertons our experience was superb.Jamie was readily available at all times and listened to our requirements before sending across property options. Would highly recommend.
Thanks for sharing! We are pleased to hear how helpful Jamie was.
5/5
TrustpilotEverything is well delivered From the…
Everything is well delivered From the beginning till now Emily help me out with the flat, and the arrangement, the landlord is kind as wellThanks a lot for that!
Thanks for the 5 star review Lucas
5/5
TrustpilotServe your interests well
Competitive fees, friendly staff, got lots of viewings and drove the process so we completed by my deadline. Luke Drewitt was my primary contact, kept me in the loop all through the process and was a pleasure to deal with. Would recommend.
Thanks for your review! We are pleased to hear of your experience with Chestertons.
5/5
TrustpilotI cant reccomend Chesters enough
I cant reccomend Chesters enough, what a fantastic service right from the start. They made the selling process so easy and they are an absolute delight to deal with. Thanks to Ellie, Claire and Leah for all your hard workClaire and James
Thank you for your review Christopher. We are pleased to hear this!
5/5
TrustpilotHad a great experience with…
Had a great experience with chestertons. The process of letting was straight forward and the team were very responsive and felxible to my circumstances. Special thanks to Rufus Holt for your help!
Hi Jake,It's fantastic to hear about your positive experience with Chestertons and Rufus! We wish you all the best in your new home, and please don't hesitate to reach out if you need any further support.
5/5
TrustpilotHighly recommended
Chestertons SW Lettings have managed our property for more than 5 years now. Gary and his team are highly professional, knowledgeable and experienced in this field and I would definitely recommend them. Liam recently negotiated on re-letting the property and we are very happy with deal.
It is always wonderful to receive feedback from a long-term client!Thank you for taking the time to share your feedback.
5/5
TrustpilotGreat service from Michell
I've been with Chestertons for 15 years. They manage two properties for me. Overall they've been consistently reliable, professional and supportive. I have had many property managers over the years, but my current one, Michell Vasquez, has been particularly attentive, helpful and always executes actions on time. Good to have someone you can rely upon.
Hi Robert, thank you for being a long-term landlord with us. We appreciate the feedback and will be sure to pass your compliments on to Michell and the team. Best wishes!
1/5
TrustpilotChestertons; unhelpful and not friendly…
Chestertons bought the estate agents outfit I originally rented from. They are the most unfriendly and unhelpful rental agents I’ve ever met. First they claim not to have a copy of my keys, which means they misplaced or lost them, not too smart. Then they claim I didn’t pay my rent when I did and have a record/receipt for my bank. Then they wanted to increase my rent by 15% because “your rent hasn’t gone up in 5 years” it’s not my fault 🤦♀️ they send me endless harassing emails when I’m trying to work.
Hi Joan,Thank you for taking the time to leave this review. We're very sorry to hear about your unsatisfactory experience with Chestertons. Please do respond to our request for more information so we can investigate this matter and escelate with the appropriate team. Many thanks,Chestertons
5/5
TrustpilotAs a landlord I have used Chestertons…
As a landlord I have used Chestertons for many years and to be fair they have been great. But I would like to say the Rowland went too much more than his pay grade. He worked hard, which is what Landlords want . Good job R.
Thank you for taking the time to leave such a wonderful review - this has been shared with Rowland who is very happy!
5/5
TrustpilotWe had a great experience renting…
We had a great experience renting through Chestertons - Aiste was always super helpful and responsive. It was great working with her:) the process was quick and smooth
Hi Agostina, thank you for your kind feedback! Aiste will be delighted to hear she made your renting experience with us a smooth one. Should you need anything else, please do get in touch. Wishing you all the best!
5/5
TrustpilotAndrew was absolutely brilliant in…
Andrew was absolutely brilliant in finding us a brilliant home! He was very attentive and always available to answer any questions we had! Without a doubt the most stress free move we’ve ever had. Can highly recommend Chestertons and Andrew to anyone!
Thank you for your review! We are so pleased to hear this.
5/5
GoogleIt’s been a long journey to sell our flat in a tough market and with cladding hurdles but Ellie (Beevis) has supported us throughout the challenges since we first attempted to sell 18 months ago. Ellie’s advice, determination and positivity kept us going through the process and we are hugely grateful.
Hi Will, thank you for taking the time to leave a great review. We are so glad Ellie has supported and kept you going. We appreciate the support and wish you all the best.
5/5
TrustpilotContract Renewal
Sharntell was being helpful with our contract renewal.
Hi Antoni, we're happy to hear that Sharntell assisted you with your contract renewal. If you need anything else, please do let us know.
5/5
TrustpilotGreat Experience with My First Rental!
Great Experience with My First Rental!My experience has been great from the very beginning, with Mia showing me the house, to the closing process, and continuing with Shakil providing support for repairs and answering my questions after the rental was finalized.I can say that renting the place as a foreigner and having their support was extremely important to me.
Hi Elton, thank you for sharing your experience with us. We're thrilled to hear that you found your first rental through us and Shakil has been on hand for any repairs or queries you've had. Please let us know if you need anything else. Best wishes!
5/5
TrustpilotPositive experience overall
Positive experience overall. We worked with Archie as our agent and couldn’t have been happier. He helped us out with every inquiry we had and made sure we were taken care of. Couldn’t recommend more!
Hi Davi, hope you're well and thank you for providing this feedback for Archie! It's great to hear he was able to assist your with your recent query. Should you need any further help, please do get in touch. Best wishes!
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Tell us what you need and we'll put you in touch. Chestertons Wandsworth hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Wandsworth.
