Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotZelda was super-efficient
Zelda was super-efficient, responded to a request straight away.
Anna · 14 August 2024
Agent replied · 25 December 2024
Hi Anna, thank you for your review. It's great to hear that Zelda was super efficient and came back to you straight away. Feel free to reach out again if you need anything.
★★★★★ 4/5
TrustpilotGreat service from Joyce
Joyce has been really helpful with managing our property and tending to the needs of our tenants.She is an asset to Chesterton.
Joanne · 1 December 2023
Agent replied · 25 December 2024
Thank you for your feedback Joanne! We'll make sure to pass your compliments on to Joyce and the rest of the team.
★★★★★ 5/5
TrustpilotConor Bunn 5*
Second time working with Conor Bunn at Chestertons and it was just as smooth/ pain free as the first! Conor sold my first flat and I have just bought my dream property with him. He sent to me off market, taking into consideration my spec, needs and eventually got the deal over the line.Couldn't recommend enough!
Will · 29 August 2024
Agent replied · 25 December 2024
Hi Will, thanks for sharing your experience with Conor and congratulations on your new home! If you need any help in the future, please do reach out to the team again.
★★★★★ 5/5
Trustpilot5* - Highly Recommend!
With the help of Charlie in SW Lettings, the process of searching for and moving into a new apartment was effortless. Charlie went above and beyond to help find the perfect spot for my partner and I, cant recommend him and this agency enough!
Ashia · 19 August 2021
Agent replied · 25 December 2024
What wonderful feedback! We thank you for taking the time to write a review.
★★★★★ 5/5
TrustpilotGood experience so far!
Zoe has been great in organising our recent rental deal. Very friendly and helpful, and quick to respond on the phone. We are only at the very first stages of the contract but have been very happy with our experience with Chesterton’s so far.
Beatrice · 19 August 2021
Agent replied · 25 December 2024
Thank you for taking the time to post a review. It is great to hear that you are happy with the service provided so far, and endeavour to ensure this continues.All the best.
★★★★★ 5/5
TrustpilotCameron Bates has been excellent
Cameron Bates has been excellent. He is focussed, calm and always returns calls the same day. I would recommend him. The purchase took 3 months quick and straightforward
Laura · 27 June 2023
Agent replied · 6 February 2025
Dear Laura,Your feedback is very much appreciated, thank you, Cameron will be thrilled.We know that moving can be stressful at times and here at James Pendleton we take pride in our levels of customer service, communication and area knowledge - when this is appreciated it makes all of our efforts even more worthwhile. We hope you are very happy in your new home and we look forward to working with you in the future.
★★★★★ 5/5
TrustpilotBrilliant job done by Chestertons
Brilliant job done by Chestertons! Isabela Thompson made all the diference being a wonderful agent. Chestertons has given us all the necessary support and it was great to work with them!
Ana · 28 March 2023
Agent replied · 25 December 2024
Hi Ana, thank you for your kind words regarding Isabela, she'll be delighted to hear this! Should you need any further support, please let us know. Best wishes!
★★★★★ 5/5
TrustpilotChestertons South West Lettings - Melissa
Melissa was incredibly helpful with our transaction. She worked around our schedule to give us a virtual tour and helped get us the answers about the property. We were very happy to find such a wonderful place. Highly recommend working with Chestertons and Melissa.
Brad · 18 August 2021
Agent replied · 25 December 2024
Thank you for sharing!
★★★★★ 5/5
TrustpilotExcellent service
Juliette is very professional and proactive very impressed.
Samantha · 27 August 2024
Agent replied · 25 December 2024
Hi Samantha, thank you for leaving a great review. Juliette will be thrilled by the kind words. Wishing you all the best.
★★★★★ 5/5
TrustpilotGem and his team have come up trumps…
Gem and his team have come up trumps once again with great tenants.
Steve · 31 May 2024
Agent replied · 25 December 2024
Hi Steve,Thank you for taking the time to write a great review. We are so glad you were pleased with Gem and his team.We appreciate the support.Chestertons
★★★★★ 5/5
TrustpilotGiorgio was fantastic to deal with
Giorgio was fantastic to deal with. Always available for quick call on questions and helped me navigate the process of securing a house really easily. He even met us on his day off (a Sunday) to give us the keys. Would highly recommend him
Nicole · 4 August 2021
Agent replied · 25 December 2024
Giorgio was very pleased to receive this feedback!Thank you.
★★★★★ 5/5
TrustpilotJuliette Dartois was great
Juliette Dartois was great. Very effective and personable.
Altaf · 24 August 2024
Agent replied · 25 December 2024
Hi Altaf, thank you for taking the time to write a review. We are so glad Juliette was effective and personable. We appreciate the support and should you require any further assistance, we will be happy to help.
★★★★★ 4/5
TrustpilotStand out agent: James Smith
Overall we had a good experience with the agency but James Smith was brilliant at resolving our issues swiftly. On occasions acting on our behalf during his holidays and evenings, we can’t all thank you enough for your help.
Benjamin · 10 May 2022
Agent replied · 6 February 2025
Dear Benjamin,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.
★★★★★ 1/5
TrustpilotThey seem to be addicted to the phone
They seem to be addicted to the phone. I’ve emailed twice and some pillock just keeps ringing me. Just reply to the damn email. Get these estate agent off their phones. It may be their job to natter endlessly loving the sound of their own voice but the rest of us have jobs also and need to keep them and can’t be speaking every five minutes of every day. Painful experience.
Brighton · 22 April 2025
★★★★★ 5/5
TrustpilotExperience with Chestertons has been…
Experience with Chestertons has been great so far! My agent Tamara Price has been most facilitative and prompt in assisting my hunt for a property.
Kass · 5 September 2023
Agent replied · 25 December 2024
Hi Kass, thanks for taking the time to leave a review, Tamara will be happy to hear this. Wishing you all the best in your property search!
★★★★★ 5/5
GoogleI'm a property lawyer so I work frequently with Chestertons in Wandsworth. They are exceptional! Jeremy and the team are incredibly helpful and strike a great balance in knowing who and when to chase as part of their sales progression work, and, more importantly, actually then do something with information they receive in order to best progress the transaction. They're great to deal with. They actually care!
Halo3003 · 25 October 2022
★★★★★ 5/5
TrustpilotGreat Service
Ian Barrett and Sara Gawith have been consistently helpful, concise and determined in supporting our sale of a Victorian Town House in Earls Court. It has been a protracted sale due to a tenant eviction and title complexities. They have been invariably prompt, polite and motivated to pass on information from the buyer as it has evolved
Dick · 2 August 2024
Agent replied · 25 December 2024
Hi Dick, thank you for the great review and sharing your experience with Ian and Sara. We are so glad they have been prompt and polite when passing on information from the buyer! We appreciate the support and should you require any further assistance, we will be happy to help.
★★★★★ 1/5
TrustpilotHello everybody
Hello everybody, please please please don’t rent out your house with Chestertons because you’re never get back your deposit taking away from you and try to not give it back to you. I have wait for my deposit now two months and nothing. They don’t want to give me back all of the deposit putting on me lots of damage. My house was in very very good condition and they only keep you waiting for your own money, so please listen to me don’t give them to rent out your flat and there is one person who promising every day she gonna call Bart she don’t do that her name is shruthi I never in my life have seen such a liar. There are please please please don’t rent out your flat with them.
Eva · 4 February 2023
Agent replied · 25 December 2024
Hi Eva,Thank you for taking the time to leave this review, we take client dissatisfaction very seriously. Please do respond to our request for more information so we can investigate this matter further.
★★★★★ 5/5
TrustpilotRefreshing to have such a positive…
Refreshing to have such a positive experience with estate agents, working with Ronan and his team was genuinely enjoyable. They went above and beyond to support us at every step of the rental process and I couldn't speak more highly of them.
Christy · 15 November 2021
Agent replied · 25 December 2024
Thank you for your review Christy. We are pleased to hear of your positive experience.
★★★★★ 5/5
TrustpilotBrilliant customer service
Brilliant customer service, I had a very important problem that needed solving and Sidney was on the case immediately and his communication was swift and excellent throughout. Thanks too to Michael for his help. That's a great team you have.
Greg · 4 March 2022
Agent replied · 25 December 2024
Thank you for leaving your review Greg!
★★★★★ 5/5
TrustpilotSupportive partnership throughout
We recently rented a flat, as tenants, through Chestertons. Olivia was wonderful to work with - prompt, responsive, informative, direct and honest but always supportive. It really was a pleasure to work with Olivia and Chestertons.
Sarah · 1 September 2022
Agent replied · 25 December 2024
Thank you for sharing Sarah!
★★★★★ 5/5
TrustpilotJoyce Pau is an excellent property…
Joyce Pau is an excellent property manager. Always caring and helpful, patiently sorts out any issues with the flat that arise.
Maria · 2 December 2023
Agent replied · 25 December 2024
This is great to hear Maria, thank you for taking the time to leave a review. Should you need anything else, please reach out to Joyce and the team!
★★★★★ 5/5
TrustpilotNishaad is your guy!
Looking for a home can be stressful, but Nishaad made that easy. He was patient and prompt in answering all questions, leaving me feeling more than content with my decision. His positive energy and helpfulness made the paperwork a breeze.
Nikita · 16 February 2022
Agent replied · 25 December 2024
Thank you for the 5 stars!
★★★★★ 5/5
GoogleSimon has been very proficient in his efforts to secure a property on my behalf. He has been available at all times, and has even gone beyond his remit to help out. I can't recommend Chesterton's highly enough.
First class.PositiveResponsiveness, Quality, Professionalism
Paul · 25 October 2021
Agent replied · 24 October 2024
Hello Paul,
Thank you for providing us with this feedback. We're delighted to read that Simon assisted you in your recent property search and he would like to thank you for your kind words.
Should you need any future assistance from Simon or the team, please get in touch.
Best wishes in your new home!
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