Chestertons Wandsworth reviews

★★★★★ 5/5

Trustpilot

Excellent Team At Chestertons

From day 1 on the first visit with Chestertons we have had a great experience. Selling houses is always stressful and our sale involved a very difficult situation. Chestertons went above and beyond. Great team, great communication, they endeavor to find solutions at all times and we have had possibly the best experience selling property with this team. I would say they have gone above and beyond. We found a great buyer almost immediately for a house that needed a lot of work, but the process has been seamless. We cant recommend highly enough. Thanks Team Chestertons.

Johanna · 29 August 2026

★★★★★ 5/5

Trustpilot

Thank you Sarah !

I have been a Chestertons customer for many years and very satisfied with their service. In particular, I would like to thank Sarah Doyle (Chestertons Property Manager) for her excellent support, professional manner and reliability. Sarah is always responsive and helpful whenever I have a question or concern, and she handles everything efficiently and with a great deal of care. Communication has always been clear and straightforward, which has made renting my flat a very positive and stress free experience. I would highly recommend Sarah to anyone looking for a professional trustworthy, and considerate property manager. John (Ioannis)

John · 11 August 2026

★★★★★ 1/5

Trustpilot

Terrible

Terrible! Yuliya made arrangements for us to view an apartment in Pimlico, to meet Leusa there. Leusa called as we were waiting at the property and cancelled the visit as it had been leased the day before. Then we went to visit an apartment with Stefan at Thames City. We liked it, and wanted to confirm the lease as we had a short time frame to move in. Yuliya was aware of our requirements well ahead of time, for short term rental. She sent a message that the building management could not accommodate our short term requirement. Totally wasted our time!

Mel · 11 June 2026

★★★★★ 4/5

Trustpilot

We recently sold our property via…

We recently sold our property via Chestertons and Soraya Jackson was our contact within their Battersea Rise office in Clapham. Soraya was very easy to deal with, maintaining a high level of professionalism and cheerfulness whilst having to deal with various challenges on the way. We had a time deadline on the sale and Soraya made sure that both parties were kept informed and motivated to achieve this goal. All in all, excellent service with a great result. Thank you!

Mrs · 24 April 2026

★★★★★ 5/5

Trustpilot

Risida is the main reason that I am…

Risida is the main reason that I am writing this review and giving the highest rating. She is the first agent in my life with the full dedication to truly help tenants. Compared to other agents, she really worked hard to make all the issues at the place that I rented go away quickly. Thank you, Risida!

B · 9 September 2026

★★★★★ 5/5

Google

I had a great experience selling my flat with Chestertons. Rory, Carlo and Rae were both fantastic throughout the entire process, professional, responsive, and always available to offer clear guidance and reassurance at every stage. A special thank goes to Rory, whose support and attention to detail made a real difference in keeping everything on track. Selling a property can be stressful, but the team made it feel smooth and well managed from start to finish. I would highly recommend Chestertons to anyone looking to sell.

Fraciampa · 26 March 2026

★★★★★ 5/5

Google

I can not recommend Tyla enough, she is absolutely brilliant at what she does. I came to look at a property and instantly felt at ease with her, she knows her stuff inside & out and was so knowledgeable in terms of the advice she gave me when trying to sercue our 4 bed property. She worked really closely with us throughout the whole process; signing contracts, any questions about the landlord & property and handled everything with courtesy. She has been an absolute pleasure to of dealt with and handled the end to end encounter utterly seamlessly. A wonderful edition at Chestertons estate agents.

Louise · 19 March 2026

★★★★★ 5/5

Trustpilot

Briana's excellent customer service, and fast results!

I was panicking about a situation of urgency. Called property management, Briana picked up, told me not to panic and that she would sort it. Within half an hour, 2 separate companies had picked up keys to address urgent issues. I cannot recommend her enough for the customer service she provided! Thank you Briana for your calm, effective, and speedy work. Not sure what I would have done without her!

Bronwyn · 15 May 2026

★★★★★ 5/5

Trustpilot

Zosia Gray supported us on a very…

Zosia Gray supported us on a very challenging tenancy issue. We felt very concerned about our rights and what steps would be open to us and it had taken months to try and resolve. However within one day of being allocated this matter, Zosia quickly got to grips with it and gave superb support and closed it down within hours whilst achieving a very favourable outcome. She also provided great strategic advice on next steps. Zosia is clearly a highly experienced and very capable professional. We were very grateful she was allocated to our account. Thank you!

Audrey · 14 January 2026

★★★★★ 5/5

Trustpilot

Chestertons manages our rental…

Chestertons manages our rental property. I recently had a request and spoke to Ioana Serban in Customer Services. Ioana was extremely helpful and found the information I needed and replied to me on the same day. I was very impressed by her polite, "can do" attitude and the speed with which she responded. Thanks Ioana :)

Sonia · 4 June 2026

★★★★★ 5/5

Trustpilot

Great service and lots of common sense and customer focus.

Sharon Chattalis was assigned to our transaction for the departure of one of our tenants and a lease renewal. She did a great job: She communicated well without overdoing it, she kept things simple for us too, which is always very valuable with our busy lives.

Ian · 3 August 2026

★★★★★ 4/5

Trustpilot

Ryan Briggs managed my property which I…

Ryan Briggs managed my property which I had rented out. I found him diligent, professional and very responsive. I would highly recommend Ryan. Chesterton's does lose 1 star as their fees are a bit on the high side - albeit I agreed to them so thats on me.

Paul · 20 July 2026

★★★★★ 5/5

Trustpilot

A *BIG* shout out to Georgia Dodsworth…

A *BIG* shout out to Georgia Dodsworth at Chestertons Battersea/Wandsworth for very patiently helping me with my what some would consider very bespoke requests regarding my SW18 letting. Very happy tenants and very happy (10 years) landlord. THANK YOU Georgia.

Dave · 6 September 2026

★★★★★ 5/5

Trustpilot

I would like to thank Ioana

I would like to thank Ioana at Chestertons for her excellent support while covering for my usual Managing Agent. She was professional, responsive, and extremely helpful in dealing with several tenancy-related queries. In particular, she took the initiative to chase up my check-in report and kept me updated throughout the process.

Flavio · 17 June 2026

★★★★★ 5/5

Google

We had a great experience with Chestertons through our purchase process. Shout out to Carlo, who worked with us all the way through the process, from showing us the property before it went on the market, and all the way thru to completion - and through multiple timezones too, as we're currently abroad. Thanks again, will happily recommend you guys!

Sai · 2 April 2026

★★★★★ 5/5

Google

Very positive experience with this estate agent as a first time solo buyer. Ellie and Rae were professional, knowledgable and transparent throughout the process from first viewing to completion. Integrity was important for me and Ellie built that trust early on through regular communication and always available for any question I had - no matter how small. Thank you!

Kirsten · 19 March 2026

★★★★★ 5/5

Trustpilot

Patience and support

Davide Frongia - This is not the first time Davide has been excellent. On the most recent occasion, I was very behind on my rental admin. He couldnt have been more helpful and indeed patient. Many thanks again. Karem Ward - Landlord.

Karem · 16 July 2026

★★★★★ 3/5

Trustpilot

Marianna Charalambous- Agent

Marianna Charalambous is the agent for the property I am renting and she is quite good. She was a welcome change from the previous agents who showed me the property and thereafter the ones who were managing it.

Nandini · 29 July 2026

★★★★★ 5/5

Google

I had a great experience working with Kit while searching for a rental property. From start to finish, Kit was incredibly responsive, always quick to reply to messages and provide updates. Even though things didn’t work out in the end, I really appreciated Kit’s professionalism, clear communication, and effort throughout the process. It made a big difference knowing I could rely on someone who genuinely cared and stayed on top of everything. I’d definitely recommend Kit to anyone looking for help with renting, you’ll be in good hands.

George · 9 August 2025

★★★★★ 5/5

Google

Outstanding service from start to finish, highly recommended! I recently went through the challenging process of simultaneously selling my apartment and buying a house in the Balham/Tooting Bec area, as part of a complex chain involving four properties. From the very first interaction, Carlo Silva at Chestertons Wandsworth stood out for his professionalism, calm demeanor, and exceptional coordination skills. Also Nicholas Horton, who managed the sale of our apartment. They expertly managed communication across six solicitors and families, always responding to queries quickly and clearly. Thanks to their steady hand and proactive approach, the entire process moved forward smoothly and stayed on track to meet the agreed timeline, no small feat in a chain of this complexity. What truly set them apart was their ability to make the experience feel manageable and even enjoyable. There was never a sense of stress; instead, they gently nudged things along with reassuring confidence and genuine care. I always felt I could trust their judgement and advice. If you're buying or selling in the Wandsworth area, I wholeheartedly recommend Chestertons, and in particular, Carlo and Nicholas. They made what could have been a very stressful process feel seamless and supported every step of the way.

Isabel · 9 August 2025

★★★★★ 5/5

Trustpilot

Tatiana has been an absolute standout

Tatiana has been an absolute standout, truly unlike any other property manager I’ve worked with. She’s consistently responsive, incredibly efficient, and always willing to go the extra mile. On top of that, she’s genuinely lovely to deal with, which makes the whole experience seamless and a pleasure from start to finish.

Maria · 24 April 2026

★★★★★ 1/5

Trustpilot

Sleep Deprivation Torture Thanks to Chestertons Incompetence

I recently rented a property through Chestertons. The letting agents were nice enough, but the moment we were handed the keys, the property management arm of Chestertons has been an absolute nightmare. The property was filthy when we moved in, so they promised to send a cleaner. The cleaner arrived, but told me that they'd only been instructed to clean one portion of a skirting board and steam clean the carpets. When I pointed out the grimy, sticky, filthy walls in every room, I was told they 'didn't clean walls.' Turns out, that was the least of our problems. There are no keys to the windows in the apartment and they're locked shut. The alarm system, which we were given no instruction for, beeps in the middle of the night and flashes a bright blue strobe light every time my partner or I move in the night. The previous tenant left furniture and wall mirrors in an unfurnished house, and there are a bunch of other minor maintenance issues we've flagged. The answer we keep getting is that they're "looking into it" and "hope to have an update soon".

Lauren · 1 September 2026

★★★★★ 5/5

Trustpilot

big thank you to Ben Jessington

Wanted to say big thank you to Ben Jessington - Finance Director. He has great team and he went beyond to secure me apartment in Altura 50 development. If you want exceptional service I recommend this agency

Iliya · 17 July 2026

★★★★★ 5/5

Trustpilot

Ioana assisted with last-minute gas…

Ioana assisted with last-minute gas safety remedial works. She saved a tenancy and helped everyone else out massively. Ioana is an asset to the property management team and I hope to work with her more often.

Steven · 22 July 2026