Chestertons Wandsworth reviews

★★★★★ 5/5

Trustpilot

5 star experience with Richie Parkin @ Chestertons…

I am delighted to share my positive experience with my new property manager, Richie Parkin. Since assuming responsibility for my property, Richie has proactively resolved several complex issues with efficiency and professionalism. He demonstrates exceptional customer-facing skills, establishing strong relationships with landlords, tenants, and suppliers. His extensive property knowledge, which I have not encountered before, enables him to address the root causes of problems rather than opting for superficial solutions. Richie is highly organized, decisive, and consistently delivers prompt and effective results. I highly recommend his services without reservation. Five stars, thoroughly deserved.

Claire · 13 December 2024

★★★★★ 5/5

Trustpilot

I wanted to take a moment to share my…

I wanted to take a moment to share my exceptional experience with Ann Dickson from Chestertons's Property Management team. Ann has been incredibly professional and supportive in resolving a challenging water ingress issue. Her dedication, responsiveness, and attention to detail truly set her apart.Throughout the process, Ann consistently demonstrated genuine care and professionalism, keeping me informed every step of the way and ensuring that all necessary actions were taken. Her proactive approach in advising on compensation for loss of rent and coordinating with the involved parties has been invaluable.I am deeply grateful for Ann's outstanding service and would highly recommend her and Chestertons to anyone seeking a reliable and supportive real estate professional. Thank you, Ann, for going above and beyond!

Tao · 12 December 2024

★★★★★ 5/5

Trustpilot

2 year tenancy.

I rented a property through Chesterton's for two years and from the moment my partner and I moved into the property James Smith the Property Manager made the process and duration of our stay smooth sailing. Whether we needed something fixed, or had a question about something to do with the property James was always attentive and responded quickly to get things sorted. All the while he was always polite and a pleasure to speak to.

Oliver · 30 January 2025

★★★★★ 5/5

Trustpilot

Company Staff…

Companies are only as good as their employees, my latest dealing with Zoysia Gray was a pleasure, she gave me all the information that I needed in an efficient, no nonsense way

David · 17 April 2026

★★★★★ 5/5

Google

We had a great experience with Chestertons. Ellie Beevis was incredibly attentive, and helped us navigate the purchase process as first time buyers. Due to multiple legal delays, the purchase was at risk of not completing - Ellie stuck with it and was very diligent in chasing the relevant people to make things happen. If it wasn't for her work, we wouldn't be in our new home - thanks for a job well done!

Chet · 14 February 2025

★★★★★ 5/5

Google

We recently sold our flat with Chestertons, and despite the challenging market, their professionalism, support, and relatability were exceptional throughout the entire process. A special mention goes to Rae, who was absolutely brilliant. She consistently kept things on track, chased up all parties involved, and held everyone accountable. Her dedication and expertise truly made the difference, without her, our sale would have fallen through on multiple occasions. We cannot thank Rae and the Chestertons team enough for their hard work and would wholeheartedly recommend them to anyone looking to sell their property.

James · 20 November 2024

★★★★★ 5/5

Google

Ellie and Jake were fantastic in selling my mother’s property. Ellie continued to keep us updated, was extremely helpful and professional. I can’t thank them both enough, the best estate agents in Wandsworth! THANK YOU!!

Joanna · 16 March 2026

★★★★★ 5/5

Google

After dissatisfaction with a previous agency in trying to sell my flat, I was very happy with the service from Chestertons in Wandsworth despite the current state of the sales market. The team kept me informed regarding viewings, and Rae was brilliant in getting the buyers across the line. She has the facility to keep both sellers and buyers happy which can be challenging, but she was always professional and efficient as well as being charming. I am happy to recommend Chestertons to anyone trying to sell a property.

Philippa · 13 November 2024

★★★★★ 5/5

Trustpilot

Shayna was very helpful and understood…

Shayna was very helpful and understood the issue and i look forwarder to receiving the Annual Landlords income and expenditure schedule for 2025-2026.

Stephen · 2 June 2026

★★★★★ 5/5

Trustpilot

Amanda Goodman was terrific

Amanda Goodman was terrific. Super easy to deal with and completed everything so quickly. Highly recommend.

Gus · 16 July 2026

★★★★★ 5/5

Trustpilot

Good experience on the rental side

I dealt with Christie Nguyen who is very efficient and proactive.

KD · 17 August 2026

★★★★★ 5/5

Google

I can’t thank Rory at Chesterton estate agents enough for all his help throughout the sale of our apartment. He was consistently professional, attentive, and went above and beyond to ensure the whole process ran smoothly. His communication was excellent, and he was always available to answer any questions or provide guidance. Rory’s dedication and expertise made what could have been a stressful process so much easier. Highly recommend Rory and the team at Chesterton!

Steven · 19 December 2024

★★★★★ 5/5

Trustpilot

Efficient contract Renewal

Ms Orchid Ho assisted us through the contract renewal process. She liaised with the landlord for us. Communications were done clearly and professionally. We're happy for the experience.

Joyce · 16 April 2026

★★★★★ 5/5

Trustpilot

Shanze got it done!

Shanze was on game for getting stuff sorted. She was quick to respond & did as promised. Problem with smoke alarm in flat solved.

MeaningCompany · 15 May 2026

★★★★★ 5/5

Trustpilot

Fast and easy

It was my second time reaching out to Chestertons for assistance about the property which turns out to be fast and efficient about solving any queries and issues. I am with Cheneal first on the phone who assisted me to my queries, later on Karen reached on me too through whatsapp then followed by Elaine my property manager through another phone call.

Karl · 22 July 2026

★★★★★ 5/5

Google

I am really really delighted at Amy's customer service and support and care. She is very professional, she showed us a property yesterday and my colleague and I were amazed at her wonderful manners. She is patient, has eloquent English, she explains everything thoroughly, we could write an essay to express our content in being so well served by Amy. Lovely girl, she deserves success in her career. Thank you Amy Tanzer. You made our day. 😀

Helga · 1 November 2024

★★★★★ 5/5

Trustpilot

I am really really delighted at Amy's…

I am really really delighted at Amy's customer service and support and care. She is very professional, she showed us a property yesterday and my colleague and I were amazed at her wonderful manners. She is patient, has eloquent English, she explains everything thoroughly, we could write an essay to express our content in being so well served by Amy. Lovely girl, she deserves success in her career. Thank you Amy Tanzer. You made our day. 😀

Helga · 31 October 2024

★★★★★ 5/5

Trustpilot

I wish to express my deep gratitude to Niema Latif

I wish to express my deep gratitude to Niema Latif, Associate Tenancy Consultant Renewals, for her amazing support throughout all years of my tenancy. Niema's professional support, true kindness, prompt assistance and thoughtful advice have been remarkable and truly commendable. I've felt in very safe hands all these years. I highly recommend Niema for her professionalism, efficiency and kindness, you are very lucky to have her in your team

SBA · 18 February 2025

★★★★★ 5/5

Trustpilot

Thank you Christie Nguyen at Chesterons

Christie Nguyen at Chesterons has been so helpful when dealing with a hob replacement and gas safety check. Thank you, Christie.

Therese · 26 May 2026

★★★★★ 5/5

Google

Ellie was amazing from start to finish! She was so pleasant throughout our buying process and nothing was too much trouble. She showed genuine excitement for us from our offer being accepted, right through to completion which really added to our experience buying our first home together. She’s such an asset to Chesterton and because of her, I would definitely work with them again. Thanks for everything Ellie!

Ciara · 26 February 2025

★★★★★ 5/5

Trustpilot

Confident professional letting service

I've been using Chestertons as my letting agency for some 4 years now. I am happy with the services. They make sure I follow the rules and legislations, sort all property management out, deal with the tenants for me etc. Meaning that I do not need to lift a finger ever really.My new property manager Michell Vasquez is forthcoming, easy to communicate with, fast at responding and generally professional.

Sara · 6 February 2025

★★★★★ 5/5

Trustpilot

Great renewal process!

I've been working with Orchid at Chestertons on our tenancy renewal and had a great experience. She took the time to run through our objectives beforehand and we ended up with exactly what we were looking for. Friendly, effective and very responsive ... happy to recommend Orchid to others!

James · 22 September 2025

★★★★★ 1/5

Trustpilot

Would not use Chestertons again

Would not use Chestertons again. Very bad experience. Lack of transparency, fees and costs. Found them unprofessional in not taking responsibility for their own mistakes, subsequently costing me more money, as a landlord. Will not be providing Chestertons with any further business, with any of my properties in sales or rentals after this very disappointing, dishonest experience.

Louisa · 11 August 2026

★★★★★ 5/5

Trustpilot

Thank you Saskia and Gemryan

Saskia is really professional and helpful. She helped me to take a video of my preferred house and explained everything about the property specifically. I am so grateful to have rented this house successfully. At the same time, she is kind-hearted as she helps my moving company to open the door without any hesitation. I want to thank her 100 times.Additionally, I also want to thank Gemryan. He is always patient and listens to me even though my English is not fluent. Thank you, all my friends.

XIAOYU · 10 August 2024