Chestertons Wandsworth reviews

★★★★★ 5/5

Trustpilot

Niema is a STAR ! …

Niema from Chesterons recently assisted re-letting on my residential property in Barnes. Her attentiveness and efficiency was very impressive and instilled confidence in me. She has done a great job and I highly recommend Niema.MS

Michael · 12 April 2023

★★★★★ 4/5

Trustpilot

Good service from property management

There were multiple issues with the property that required repairs and maintenance, but our property management agent Joyce Pau helped resolve them promptly and provided updates throughout.

Gui · 14 November 2023

★★★★★ 1/5

Trustpilot

embarrassing and a shambles

quite literally the worst property management service you could wish for. We lived with mould in the flat for 6+ months despite us doing everything we could about it. We raised the point to the letting agent several times who just sent around their guys who said ‘don’t dry washing near the walls’ despite us never doing this. after sending a few people round, one switched on bloke finally realised there was a leak from the above flat. They refused to compensate us for damage to property, some of which was very expensive (bose headphones). When it came to getting our deposit back it was literally impossible. charging us for things that were in the inventory before as missing or broken, £100 for a set of two pillows that were in a cupboard upon arrival and for the whole year? please avoid at all costs, they have no interest in you and will bend over backwards for landlords

Tommy · 8 July 2023

★★★★★ 5/5

Trustpilot

thanks for Katherine Ma

thanks for Katherine Mashe is very nice and helps me find a good flat

Consumer · 1 August 2024

★★★★★ 5/5

Trustpilot

Juliette was communicable and lovely…

Juliette was communicable and lovely all throughout the process. Great person to work with!

Karim · 1 August 2024

★★★★★ 5/5

Trustpilot

Super experience

Much appreciate Zosia Gray's swift support!

Noor · 20 April 2026

★★★★★ 5/5

Trustpilot

Great management experience received…

Great management experience received and a genuine thanks and appreciation to my property manager Isaiah. He has been very dedicated to keeping my tenants happy throughout the duration of their stay. He is a highly personable, knowledgeable and consistent property manager who has gone above and beyond when necessary.

Martin · 9 February 2025

★★★★★ 5/5

Trustpilot

Outstanding service

Outstanding, seamless service from initial contact, valuation, marketing and the placing of new tenants. Alice Karn was incredibly efficient, knowledgable and resourceful, and kept me informed at every stage.If only I could get her to manage every other part of my life…

Embellina · 12 July 2022

★★★★★ 5/5

Trustpilot

Thank you

Andrew in South Ken did a great job renting my flat for me. Kept me well informed of the process throughout and was a pleasure to deal with. Andrew made the whole process incredibly easy and i would certainly recommend him.Thank you very much.

Catherine · 10 April 2022

★★★★★ 5/5

Trustpilot

Thank you to Juliette

Thank you to Juliette, very professional and competent during my flat search.

Antoine · 29 August 2024

★★★★★ 5/5

Trustpilot

Katherine Ma is a true professional who…

Katherine Ma is a true professional who goes above and beyond for her clients. Her deep knowledge of the industry, combined with her exceptional customer service, ensured that everything was handled with the utmost care and precision. Her positive attitude and attention to detail made the entire experience smooth and worry-free. I highly recommend her to anyone seeking expert assistance.

登祺 · 28 August 2024

★★★★★ 5/5

Trustpilot

We greatly appreciated his level of communication

Our move in with Chestertons was quick and efficient, Rowland was on hand to assist each step of the way. We greatly appreciated his level of communication throughout the process, and especially how he took the time to call to notify us that our offer had been received!

Emma · 20 August 2021

★★★★★ 5/5

Trustpilot

Great experience with Ed in Barnes

We’ve had a great experience - Ed in South West Chestertons Lettings has been super helpful at every stage of the process. We were looking for something quite specific, and have a large dog on tow - Ed went above and beyond to find and secure the right property for us, and since then has been great at helping us through the whole moving process. Moving is never fun but Ed has been so kind and attentive and overall proactive in making sure we understood everything and had any help and answers we needed, he’s really massively minimised the stress of the whole thing and made us super excited for our move to Barnes

Anna · 18 August 2021

★★★★★ 4/5

Trustpilot

Chesterton's SW lettings

Gary Noone was very friendly and helpful when we approached Chesterton's to let out our Clapham flat. We had a couple of false starts with tenants, through no fault of Chesterton's, but focused energy from Gary saw replacement tenants with no loss of rental occupancy.

Roger · 9 February 2022

★★★★★ 5/5

Trustpilot

Suzan and the team

Suzan and the team made this happen so quickly and painlessly - which meant no gap between Tenants for mortgage repayments. Fantastic service - thank you so much all of you.

Lucy · 17 July 2023

★★★★★ 1/5

Trustpilot

Avoid for lettings

Like a lot of other landlords on here, I ended up with Chestertons when they bought the management company I signed up with. It was not a great experience. When the tenant didn't pay, this was intermittent for a while, and eventually moved out I decided to take back the flat. I sent a courier for the keys several times, they said the courier didn't arrive to collect. I have proof DHL went to the office. They eventually sent my keys in a paper envelope and one set was of course lost when it fell out of the useless envelope. All the while the contact with them was difficult due to lack of experience or just plain not caring. When we did use our own set of keys, we found all the windows to the flat left open, in December! Luckily it's not on the ground floor. The kindest I can be is to call them useless, another side of me would say they are dismissive and have questionable care for people's property. They are now calling me to ask if I want to let with them again. So they're not much good at checking previous files and lettings either. Avoid!In answer to below, I did go back to Chestertons, but as this review makes clear there is nothing to be done now. The keys are still lost and the unanswered calls remain.

Mrs · 18 June 2023

★★★★★ 5/5

Trustpilot

My property has been managed by JP for…

My property has been managed by JP for nearly 15 years. They are brilliant. Particularly Zosia and William, those that take care of the day to day maintenance amd renewal of my property. Highly recommend.

Richard · 16 March 2023

★★★★★ 5/5

Trustpilot

Proactive and Professional

We'd like to thank Betsy for her prompt and efficient service. She understood our needs and found a great apartment for us. Thank you!

Andy · 3 January 2024

★★★★★ 5/5

Trustpilot

Lorna was great!

Lorna was super responsive, answered any questions we had and helped our move in go seamlessly. Would recommend her services :)

Ella · 7 March 2024

★★★★★ 5/5

Google

Amelia from Chestertons Wandsworth was honestly the kindest most helpful estate agent I had the honour of speaking to during my letting search. She was honestly 10/10!!

Freddie · 25 October 2023

★★★★★ 5/5

Trustpilot

Very good service

Niema was great.She was on top of all the details, easy to work with and responsive to emails in a timely manner.

Khodor · 14 February 2024

★★★★★ 5/5

Trustpilot

Thank you to Stav and Chestertons for a…

Thank you to Stav and Chestertons for a seamless letting experience. I have been in my flat for approximately 10 months following a hectic search during the thick of the pandemic lockdown last year. Stav was responsive, helpful and friendly. I highly recommend working with him.

Briana · 19 November 2021

★★★★★ 5/5

Trustpilot

Outstanding!!!

Martyn provided outstanding services! The process was smooth and have been updated regularly until exchange. We will highly recommend Chesterton Kew for their professional services. Thank you!

Noel · 20 October 2023

★★★★★ 5/5

Trustpilot

Property Management Consultant

My partner and I have had the great pleasure of working with Preya Nair as our Property Management Consultant. Without fail, Preya delivers exemplary service, responding to queries in a kind, timely manner. We feel like she is on our side in all rental situations and have complete faith that she will work as hard as possible to find solutions to any and all problems we may have. We'd highly recommend her to anyone looking for an adept, professional, and trustworthy advisor.

Linda · 8 June 2023