Trusted Agent profile · Wandsworth

Chestertons Wandsworth reviews

4.6

★★★★★ Excellent

2,598 reviews across 2 platforms

11 Huguenot Place, London, SW18 2EN, Wandsworth, SW18 2EN

Part of Chestertons, see every office.

Chestertons's office in Wandsworth, at 11 Huguenot Place, is rated 4.6 out of 5 across 2,598 reviews on two platforms, including 399 Google reviews rated 4.9.

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4.9 / 5

399

Reviews on Google

This office

Trustpilot logo

2,199

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Wandsworth office, from every platform, shown as written. First names only.

5/5

Trustpilot

I recently rented a property with Leusa from Chestertons

I recently rented a property with Chestertons and the service and professionalism that we received from Leusa was outstanding. She was very flexible with our needs and helped us through all the process. Definitely calling her the next time we move.

César · 16 December 2022

Agent replied · 25 December 2024

Hi Cesar,Thank you for taking the time to leave this review. It's great to hear how Leusa was able to offer such an outstanding service! Please do get in touch if you need any further assistance.

5/5

Trustpilot

Fantastic service from Chestertons agent

The process throughout from initial search to viewings was seamless. Abbie Bullen Wandsworth was fantastic at getting us options as soon as they hit the market & arranging viewings sometimes on the same day! I was really impressed and can’t thank her enough for all the help!

James · 6 April 2022

Agent replied · 25 December 2024

Thanks for your review James! We are pleased to hear of your experience with Chestertons.

5/5

Trustpilot

Letting: Hugo Pires, Wandsworth

Hugo Pires, Wandsworth:We are very pleased with the service provided by Hugo and the Chestertons team. Hugo is very responsive and was able to secure new tenants for us very quickly. He set out the options well and made the whole process smooth and painless. Highly recommended.

A · 6 April 2022

Agent replied · 25 December 2024

Thanks for your review! We are pleased to hear your experience with Chestertons.

5/5

Trustpilot

Responsive service

Responsive service. Suzan Salih and the team were very helpful and guided me through the process of letting a property as a novice.

Jalon · 5 April 2024

Agent replied · 6 February 2025

Dear Jalon,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.

5/5

Trustpilot

Great experience with Chestertons

Great experience with Chestertons. Molly was incredibly helpful in helping me out finding different apartments.She’s professional, helpful, and a very nice person (which is a big plus in a stressful flat hunting.This is just an appreciation for Molly’s efforts. Thanks again!

Abdullah · 16 December 2022

Agent replied · 25 December 2024

Hi Abdullah, We're so please to hear about how helpful and professional Molly has been! Please do not hesitate to get in touch if you need any further assistance.

5/5

Trustpilot

Suzan Salih and the team have been…

Suzan Salih and the team have been fabulous and made the process very smooth and would 100% recommend. Thank you!

Bella · 30 May 2024

Agent replied · 6 February 2025

Dear Bella,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future.

5/5

Trustpilot

I would like to thank Stephanie Russo…

I would like to thank Stephanie Russo for very personalized, customized approach, 24/7 availability and professionalism.

Vladimir · 8 August 2024

Agent replied · 25 December 2024

HI Vladimir, thank you for great review and kind words. We are so glad Stephanie was professional and provided a personalised service. Should you need anything further, we will be happy to help.

5/5

Trustpilot

Preya Nair helped us with a difficult landlord

Chestertons managed our property but unfortunately we had an extremely difficult landlord who would ask for multiple quotes before he fixed anything and not respond to requests for days or weeks. We were left without a fridge for a month (despite having young children), and other essential items took months to resolve. Preya took over our property management about 2 years ago and was very tenacious, she kept chasing the landlord and tried her best to resolve issues as soon as possible. She was very helpful and we appreciate what she did in this tricky situation. She also helped us recover our deposit when the landlord was unfairly trying to hold onto it. I would highly recommend her as a property manager and hope Chestertons are able to retain her.

SRDRDD · 10 September 2023

Agent replied · 25 December 2024

Thank you for taking the time to leave a review, your kind words have been shared with Preya.

5/5

Trustpilot

Suzan has been so helpful

Suzan has been so helpful! She’s answered all my questions/queries quickly and in a way that’s easy to understand. This has made our move in process run smoothly. Would definitely recommend :)

Bobbie · 4 September 2023

Agent replied · 6 February 2025

Bobbie,Thank you for your 5* review of the recent service you received from our James Pendleton Move In Department. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.

5/5

Google

I want to say huge thank you to Chesterstons Wandsworth especially Hugo Pires for his professional help to rent a new apartment for me during lockdown. Everything was quick and smooth without any problems or delay. Special thanks for your recommendation of the removal company. It helped a lot! All the best, Olga.PositiveProfessionalism

Olga · 10 February 2021

Agent replied · 9 February 2025

Hi Olga, Thank you for posting a review - we really appreciate your feedback. We have made Hugo aware of your kind comments, and he is thrilled to have been able to help you, especially during these turbulent times. Please do not hesitate to get in touch if you require any further assistance. All the best.

5/5

Trustpilot

The Chestertons team did a fantastic…

The Chestertons team did a fantastic job advising us through the sale of our flat. Since the first visit, Sabatino provided insightful advice regarding valuation and believed in the potential of the property. Alasdair and the sales team worked tirelessly to find potential buyers and we ended up receiving multiple offers on the property. We achieved completion last month and couldn’t recommend them highly enough.

ZAIRA · 16 July 2024

Agent replied · 25 December 2024

Hi Zaira, thank you for taking the time to leave a review and congratulations on the sale of your property. It's great to know the team's knowledge, advice and hard work led to multiple offers and a successful completion. Should you need anything else in the future, please do let us know. Best wishes!

5/5

Trustpilot

Wonderful to deal with

This is the 3rd time I have used Chestertons to find a rental property. They are absolutely wonderful and really listen to what you need and are looking for. Jessica Wilson in the Barnes office was a joy to deal with- she found the perfect property and made sure we secured it. The whole process was as stress free and easy as it could be. She even met us early one morning to pick up the keys before the office was open. She is a pleasure to deal with and I highly recommend this office.

Gaby · 31 August 2023

Agent replied · 25 December 2024

Hi Gaby, congratulations on your latest move! We're absolutely thrilled to hear you've chosen Chestertons multiple times to help you find a rental property and that Jessica made the process easy for you. Should your circumstances change in the future, you know where we are. Best wishes!

5/5

Google

Absolutely brilliant service. Can’t thank Alice Karn enough for always going above and beyond to help and knowing what’s needed intuitively and delivering every time.

Ajanta · 10 February 2024

Agent replied · 9 February 2025

Hi Ajanta, We're so delighted to hear how Alice was able to provide such a brilliant service. Thank you for taking the time to leave this lovely review, please don't hesitate to reach out if you need any further support.

5/5

Trustpilot

Very Good 😊

Suzan Salih was a pleasure to work with and made the transition into our new flat seamless. The communication was excellent!

Bella · 30 April 2024

Agent replied · 6 February 2025

Dear Bella,Thank you for your 5* review of the recent service you received from our James Pendleton move in department We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best in your new home.

5/5

Trustpilot

I had the pleasure of using Tamara…

I had the pleasure of using Tamara Price at Chestertons South West lettings. Tamara was really efficient at sending across the offer form to us so we could put in our offer ASAP. Tamara was friendly and Informative over the phone and answered all of my questions. Thank you Tamara!

Sarah · 2 September 2021

Agent replied · 25 December 2024

Tamara sends her best wishes, and thanks you for taking the time to post a review.

5/5

Trustpilot

Conor Bunn

Conor Bunn has been very responsive, professional and helpful throughout our house buying journey!

Ben · 30 August 2024

Agent replied · 25 December 2024

Hi Ben, thank you for leaving a review for Conor. We'll make sure to pass on your compliments to him. Best wishes!

5/5

Trustpilot

A TOP PROPERTY MANAGER

Risida Geeganage is the best !

Donald · 22 December 2025

5/5

Trustpilot

Great agents

Hands down the best agents in SW6. Conor is a pleasure to work with

Oliver · 29 August 2024

Agent replied · 25 December 2024

Hi Oliver, thank you for the great review. Conor will be thrilled by your kind words. Wishing you all the best.

5/5

Trustpilot

Chestertons South West Lettings- Kate

Throughout our entire renting process, from placing our offer on the property to having moved in, Kate Bennett has been endlessly supportive and helpful with every query we have had, making this move as smooth and easy as possible and continues to do so as we settle into the property.

Ross · 20 August 2021

Agent replied · 25 December 2024

Thank you for sharing!

5/5

Trustpilot

Rang up to ask many questions as I am a…

Rang up to ask many questions as I am a first time renter and Millie Brandon was nothing but a fantastic help, managed to help me get all the information I needed and couldn't of asked for a better person to speak to!

Danny · 17 August 2022

Agent replied · 25 December 2024

Thank you for your review!

5/5

Trustpilot

I would especially like to thank James

I would especially like to thank James. As my first point of contact, he's always been very helpful and proactive. All my emails were replied promptly, showing commitment and genuine interest in the costumer.

Silvio · 22 June 2023

Agent replied · 6 February 2025

Dear Silvio,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our Property Management team. Thank you for feeding this back to us. Wishing you all the best for the future.

5/5

Trustpilot

I’d like to acknowledge the services of Mr Sam Philips

I’d like to acknowledge the professional service afforded to us as renters in Battersea for 2 years by Pendletons Property Manager Mr Samual Philips. He was very responsive to any/all queries we had and arranged quick answers/solutions to us with knowledge, expertise and efficiency. Every tenant should be so fortunate to have a Mr Sam Philips as their rental property manager!

Paul · 9 September 2024

Agent replied · 25 December 2024

Hi Paul and Leigh Ann, thank you for taking the time to leave a review for Sam. We're happy to hear that he was on hand throughout your tenancy and you had a great experience. Wishing you all the best!

5/5

Trustpilot

I have always received a reliable and good service.

I have always received a good service from from Chestertons. They are accurate, very user friendly and helpful. They are also very reliable and pleasant to deal with. The only reason we are not using them in the immediate future is that we are selling the property that they managed. If they were in Leeds where we are buying I would not even consider anybody else. We’re had a very good experience throughout our relationship with Chestertons.

Paul · 27 October 2023

Agent replied · 25 December 2024

Hi Paul, thank you for taking the time to leave this review, this is amazing feedback for our Property Management team. Wishing you all the best with your sale and move to Leeds!

1/5

Trustpilot

First time I leave a bad review.. horrible!

First time I leave a bad review at a business but we are shocked at the level of service. We had made an offer for a family home of 5bedrooms and it was accepted by the landlord among other offers as he liked our profile (Respected professionals). 30 min later at 8pm we thanked the agent Milan for the news and we asked two questions by email. Literally the next day at 9am Milan called us to tell us that it is red flag that we have not yet registered at the website (without having responded to our email with our questions)then him and his manager Eleonore rushed us to wire the money immediately. We only had requested to view the property a second time as we only viewed it for 10 minutes and potentially to speak to previous tenants which was in our initial offer. We have rented properties for many years and we have excellent references, we were never treated with such disrespect. Even after we communicated our concerns, they did not apologise, tried to turn this around and say that they didn't respond to our email because it was late at night, and still had the audacity to call us at 9am to claim we are the red flag. We ended up pulling our offer as we wouldn't want the property to be managed by them. Really a shame as we loved the house!Be aware as a tenant but also a landlord!

Io · 11 August 2023

Agent replied · 25 December 2024

Hi Io, thank you for taking the time to leave this review and raising this issue with us. We apologise for the inconvenience and frustrations caused by the process and service provided, please be assured that this was not our intention. We will review the processes and make sure this does not happen in the future. Should you wish to raise anything further, please do reach out to us by emailing social@chestertons.co.uk.

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