Chestertons Wandsworth reviews

★★★★★ 1/5

Trustpilot

Chestertons Fulham misrepresented my…

Chestertons Fulham misrepresented my property for client who was rented from abroad which leaded him to end contract early. They never helped me to deal with this difficult situation. They have never replied my formal complaint. Further they promised to find for me another tenant, however they removed my property from advertisement without informing me, simply to punish me for complaining. I wouldn’t recommend this agency, poor management, no complaint handling. They taking money and go, If there is a problem they simply ignoring you. Totally disorganised, left hand doesn’t know what right hand doing.What is interesting, that now after that review I received email from customer service that they submitted my complaint to the same director of Fulham office who I complaint about to deal with my complaint. This is really a joke! Chestertons head management management simply doesn’t care.

Anna · 11 August 2023

★★★★★ 5/5

Trustpilot

Tamara Price has been great throughout…

Tamara Price has been great throughout our whole application and has taken the time to go through our application with us which is very rare from my experience. Overall great experience

Sam · 5 September 2023

★★★★★ 5/5

Trustpilot

Great personal experience

Dawn was a pleasure to work with. She really took the time to get to know me and understand my requirements and search criteria. Eventually, I was able to find what I was looking for and place an offer. Great to work with Chestertons, and thanks Dawn!

Mr · 19 January 2022

★★★★★ 5/5

Trustpilot

Leusa and her team did an excellent job…

Leusa and her team did an excellent job in securing an ideal tenant. A big thank you to Chestertons.

Thomas · 24 May 2024

★★★★★ 5/5

Trustpilot

Great Lettings Team!

I have been a client of Chestertons for many years. The Lettings Team were fantastic as always in recently securing a large number of potential tenants, incredibly quickly. I'm very grateful to them (in particular Eleonora, Madi and Sarah) for their hard work and friendly, professional service.

T · 14 January 2022

★★★★★ 5/5

Trustpilot

Property management on point

I’ve been renting with Chestertons since 2019. The latest consultant following the property we are living is just magnifique. He’s very professional and reliable. I can definitely count on him. Thank you Jonathan

Massimo · 6 July 2023

★★★★★ 5/5

Google

Can't recommend Amelia more highly, she showed us round the new flat as has been a great contact for the move in process ☺️

Hannah · 10 February 2024

★★★★★ 5/5

Trustpilot

Cynthia - Chestertons

I had the pleasure of dealing with Cynthia recently while searching for a rental property. She was most enthusiastic, helpful, informative, flexible and proactive in quickly closing out the formalities. I would recommend Cynthia to anyone looking to rent a property in the area. A delight to deal with.

Michael · 6 September 2021

★★★★★ 5/5

Trustpilot

Great service

Xiaoyi is always very helpful and responsive with any queries I have. Very much appreciated!

Rosie · 28 July 2024

★★★★★ 5/5

Google

Simon Hastings Jones deal with my enquiry from start to finish. He was always friendly and helpful and sorted out my issues quickly and efficiently , always with respect and humanity , every single quistion Simon expkain very patiently. Chesterton very professionals, very helpful and very good with customer-agent communication. Simon Hastings Jones helped me to get my dream home, made everything so easy and hassle -free for me. Very understanding and customer focused. Special thanks to Simon Hasting Jones who kept me updated at all times and offered me piece of mind regarding all my concerns and queries I would recomend anyone this agency Thank you so much ! IrenaPositiveResponsiveness, Quality, Professionalism, Value

Irena · 25 October 2021

★★★★★ 5/5

Google

We are currently working with Simon to rent out our flat, and the entire process has been spot on! This is the first time we have rented a property as landlords, and Simon has been really attentive in helping and advising us through the process. His experience and style immediately gave us confidence to work with him, and he has always been available to support. Ultimately, we received a number of offers on our property within days of listing, which we couldn’t be happier with. We would definitely recommend Simon and his colleagues at Wandsworth.PositiveResponsiveness, Quality, Professionalism

Andy · 25 October 2021

★★★★★ 5/5

Google

Absolutely excellent Estate Agent, really put my faith back in the profession. We had two agents previously fail to sell our flat with one managing to have a sale fall through due to not checking the buyers finances for 10 weeks. After that we instructed Jeremy at Chesterton's. He was fantastic, found a replacement buyer in 2 days and was at the end of the phone to help all the way through the sale. Jeremy really was working for us throughout. I'd recommend Chesterton's to anyone looking to sell in Wandsworth.

Tom · 25 October 2021

★★★★★ 1/5

Trustpilot

I had an absolutely nightmarish…

I had an absolutely nightmarish experience with Chestertons. Their lack of professionalism and utter disregard for tenants' rights were shocking.Firstly, when I reached out to discuss the proposed deposit deductions, they simply ignored my emails, leaving me in the dark about their unjust claims.To make matters worse, my deposit was not even registered correctly. Despite their legal obligation to protect tenants' deposits, they failed to comply with the necessary regulations, leaving me with little recourse for my rights as a tenant.Their overall communication and responsiveness were abysmal, leaving me feeling undervalued and frustrated throughout the entire process.I strongly advise anyone considering renting from [Agency Name] to think twice. This has been, without a doubt, the worst property agency experience of my life, and I wouldn't wish it upon anyone else.

Karolina · 26 July 2023

★★★★★ 5/5

Trustpilot

Professional, responsive and friendly

Nishaad is very professional and friendly. He has shown great capacities to adapt to his clients needs and always finds solution to satisfy his clients. Nishaad is also very responsive and has great communication skills. I recommend you to deal with him for any property search.

Camélia · 14 February 2022

★★★★★ 5/5

Trustpilot

Preya was always very responsive and…

Preya was always very responsive and supportive during the time of her managing my flat. I would highly recommend her to other tenants looked after by Chestertons.

Julia · 28 November 2023

★★★★★ 5/5

Trustpilot

Happy with the service

Hannah has been great at letting us know when safety checks are needed, organising these & making sure certificates are held on file. Very happy with her service.

Barbara · 1 November 2023

★★★★★ 5/5

Trustpilot

Chestertons Review

Imogen was a fantastic point of contact over the course of our tenancy. Never any issues and always a seamless communication channel. Very caring and attentive. Thanks a lot!

A.P · 6 October 2023

★★★★★ 4/5

Trustpilot

New property manager Shakil Khan stepped in to resolve the issues and proved to be helpful

I have been renting my property with Chestertons for the past 6 months. The contracting and referencing was smoothly organised. When I moved in, the property manager wasn’t very responsive and contractors didn’t appear in 4 months time. I am glad that the agency appointed a new property manager Shakil Khan who has been very responsive and is currently helping to organise all the maintenance works required. He has demonstrated a client oriented approach and professionalism.

Diana · 30 October 2023

★★★★★ 5/5

Trustpilot

Excellent service from the team

Excellent service from the team. Especially Thomas & Suzan. Kept us informed in a timely manner and a joy to work with.

JN · 11 March 2024

★★★★★ 5/5

Trustpilot

Great company

Juliette was amazing. Overall experience 10/10. Communication with whole team was great and efficient.

J · 7 August 2024

★★★★★ 5/5

Trustpilot

Resolution Problem with Tenants

I had an an-going problem with my tenants which was, potentially, heading towards a confrontation and possible legal action. Chesterton's Letting's Manager took control of the situation and resolved the problem in a patient and professional manner. I was relieved and delighted with the help he offered me as it was beyond my capabilities despite being a landlord for over 20 years.

William · 5 August 2024

★★★★★ 5/5

Trustpilot

Lovely experience with this agency…

Lovely experience with this agency specially dealt with Sarah Gawith through professional and discipline.

Muhammad · 5 August 2024

★★★★★ 5/5

Trustpilot

Shakil is the Best one in Chestertons

Shakil is the Best one in Chestertons, he responds very quickly and solved the issue very fast.

Gopinath · 12 June 2024

★★★★★ 5/5

Trustpilot

Niema is a STAR ! …

Niema from Chesterons recently assisted re-letting on my residential property in Barnes. Her attentiveness and efficiency was very impressive and instilled confidence in me. She has done a great job and I highly recommend Niema.MS

Michael · 12 April 2023