Every review we hold for the Walton-On-Thames office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have recently been dealing with Larissa as my property manager and she has been very responsive and helpful passing over all information when required. I feel at ease knowing if there is a problem that Larissa will be able to help in a timely way - thank you!PositiveResponsiveness, Professionalism
Jessica · 17 June 2021
Agent replied · 16 June 2024
Hi Jessica Duncan,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Walton on Thames. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleLeaders and Jess, were brilliant in helping me move in quickly to my new home and provided a great service.
Michael · 17 April 2024
Agent replied · 16 June 2024
Dear Michael Power
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMany thanks to Ms. Tilley and the staff at Leaders Walton-on-Thames branch for continuously providing excellent services. They handle any tenancy situation quickly, amicably and with the best of results keeping landlords and tenants happy. As a landlord, I strongly recommend the Leaders in this business.PositiveResponsiveness, Quality, Professionalism
Alex · 25 August 2021
Agent replied · 16 June 2024
Hi Alex Kayali,
Thank you for the great review of our Leaders Estate Agents Walton on Thames team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleWe have used Leaders in Walton-On-Thames to manage our let property, for just over 2 years. Our property manager was Larissa Tilley and both she and the company have proved to be totally professional & offer an excellent service for landlords. I would have no hesitation in recommending them.PositiveProfessionalism
Russell · 17 June 2021
Agent replied · 16 June 2024
Dear Russell Weston,
Thank you for the great review of our Leaders Estate Agents Walton on Thames team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
★★★★★ 4/5
GoogleHad a great experience from Francesca at Leaders. She is really helpful and professional and is currently assisting me in finding my next property to rent before buying. Highly recommend her.
Rob · 17 June 2023
Agent replied · 16 June 2024
Dear Rob Lacey
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleBeen renting for leaders for 2 years now and have no complaints. Every time I have needed anything fixed it hasn’t taken more than a couple of days to get somebody into the property to have a look and fix it.
D · 17 June 2022
Agent replied · 16 June 2024
Dear Janna,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLarissa Tilley I'd just like to take a min to thank you. I had an issue with paperwork and you was able to sort without any added stress. If more was like yourself things would run a lot smoother. Thank you again for you professionalism
Mr king
Ian · 17 June 2021
Agent replied · 16 June 2024
Hi Ian King,
Thank you for taking the time to review your recent experience with our Leaders Estate Agents Walton on Thames branch. It's pleasing that we could provide you with a positive experience.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleI have viewed many places with Leaders over the last few weeks, in particular with Thomas Batey. He has been helpful, responsive and professional throughout and whilst not having found our new home with the company we will certainly be coming back here for help in the future.PositiveProfessionalism
Jake · 10 January 2021
Agent replied · 16 June 2024
Hello Jake Kilmister
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleLately dealing with Larissa in Walton I have found her to be exceptionally helpful dealing with any and every situation i may have with my rental property.
Prompt, efficient and very understanding when one problem was quite urgent.
Long may she be looking after us.PositiveProfessionalism
Caron · 17 June 2021
Agent replied · 16 June 2024
Hello Caron Wigginton
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 4/5
GoogleFirst time rented a flat from Leaders. The Leaders team at Walton on Thames branch, in particularly, Tomas Batey, provided a friendly and professional service throughout the whole process, starting from arranging the viewing of the property to completion of the tenancy agreement. The only minor complaint is that not having the crucial things such as (Inventory, spare keys, info on the allocated parking and main shutoff valve for water supply etc) readily available upon completion of the tenancy agreement. However, Tom promptly dealt with it and provided the information within few hours. Overall, we have received a good customer service from Leaders office in Walton on Thames so far.
Hashen · 17 June 2020
★★★★★ 5/5
GoogleLeaders manage the property I rent and always respond promptly to any issues that arise. Larissa Tilley keeps me updated and listens and responds accordingly to my feedback on the maintenance companies used.
Bridget · 12 December 2022
Agent replied · 11 December 2024
Dear Tyler,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAll went well, would recommend
Se · 18 June 2017
Agent replied · 16 June 2024
Hi there, thank you for taking the time to leave us a review. We are pleased to hear that you are happy with the service provided by our Walton office.
★★★★★ 5/5
GoogleI'm delighted to get support from Jessica, who helped my next house sorted from viewings, setting up portals to timely update by phone and mail. Thank you.
H · 17 June 2023
Agent replied · 16 June 2024
Dear H Lee
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAlways had an excellent service from Larissa and the Team at Leaders in Walton on Thames, espcially appreciated their support while awaiting probate and recent adjustments to the ownership of our rental property. Very professional and efficient.
W · 17 June 2022
Agent replied · 16 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleHave been letting a Walton property with Leaders for the last 7+ years and always had prompt service from the team of Larissa, Tom & Moz and others. No complaints and they found new tenants quickly during the last change. Happy to recommend!PositiveResponsiveness
Guy · 17 June 2021
Agent replied · 16 June 2024
Hello Guy Woodhouse
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Relations Team
★★★★★ 5/5
GoogleHad the opportunity to work with Larissa Tilley and had the most amazing experience. Her responsiveness and prompt action helped us get a solution within a few hours. Great job Larissa, keep up the great work!!
Vikas · 17 June 2022
Agent replied · 16 June 2024
Dear Vikas,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleStaff are always helpful and quick to respond to any questions or issues. Natasha has been our main point of contact during our tenancy and her service has been nothing short of excellent.
Dominic · 18 June 2019
★★★★★ 5/5
GoogleTop service by Suzy and Mo, everything went smoothly, will always recommend Leaders of Walton to anyone looking to move to Walton On Thames 10/10
John · 17 June 2023
Agent replied · 16 June 2024
Dear John
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 4/5
GoogleI have recently rented out my flat through Leaders in Walton. Everyone I dealt with was friendly and helpful. They found me tenants quickly and overall the process has been smooth. Would recommend 😊 …
Jessica · 17 June 2022
Agent replied · 16 June 2024
Dear, Jessica Moscelli, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleMrs. Karen was really patient with us,answered to all our questions and she is pasionate in looking the pefrect living space for for each individuals!
She is a 10+ in her job!!
Georgiana · 18 June 2019
★★★★★ 5/5
GoogleMy usual property manager was nofat work today so I was put in contact with Larissa Tilley from the Walton branch as I had no hot water or heating. She was very professional and efficient in dealing with this matter.PositiveResponsiveness, Professionalism
Natasha · 17 June 2021
Agent replied · 16 June 2024
Hi Natasha Noble,
Thank you for the great review of our Leaders Estate Agents Walton on Thames team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
★★★★★ 5/5
GoogleJess from lettings provided a brilliant service. Very empathetic about the stresses of moving, and very responsive.
Helen · 19 December 2023
Agent replied · 16 June 2024
Dear Helen Davies
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLarissa Tilley always replies to our queries straightaway, being super helpful and friendly and making sure any problems are resolved as soon as possible
Natalie · 17 June 2023
Agent replied · 16 June 2024
Dear Natalie,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleAnother year, another rental renewal is smoothly done. Thanks to all the Leaders team, in special to Larissa Hall who is always so helpful.
Orlando · 17 June 2023
Agent replied · 16 June 2024
Dear Orlando
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.